Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Ivory Villas and Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800000 VND. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ivory Villas and Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Ivory Villas and Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Huyen Luong Son with private transportation, the resort can arrange taxi service.

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Ivory Villas and Resort. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 200000 VND for adults and 200000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Ivory Villas and Resort features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at Ivory Villas and Resort. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for wireless internet, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

On-site venues and convenient event services make Ivory Villas and Resort an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

Ivory Villas and Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.