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Jeju Shinhwa World Shinhwa Resort
Superior King Room - Sky Pool and Waterpark Access Included for 2 People - Room plan, Jeju Shinhwa World Shinhwa Resort in Jeju
a large pool of water with people swimming in it, Jeju Shinhwa World Shinhwa Resort in Jeju
a living room with a large painting on the wall, Jeju Shinhwa World Shinhwa Resort in Jeju
Lobby, Jeju Shinhwa World Shinhwa Resort in Jeju
Swimming pool [outdoor], Jeju Shinhwa World Shinhwa Resort in Jeju
Swimming pool [outdoor], Jeju Shinhwa World Shinhwa Resort in Jeju

Removed from saved list

8.6

Excellent

1,395 reviews

1,395 reviews

Swimming Pool1
Children's activities1
View1
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
O’sulloc Museum 2.5 km
Teddy Bear Museum 10.9 km
Hallasan National Park 21.0 km
Mysterious Road (Dokkaebi Road) 22.6 km
Cheonjiyeon Falls 23.2 km
Jeongbang Waterfall 24.8 km
Dongmun Market 30.0 km
Manjanggul Cave 48.9 km
Seongsan Ilchulbong Peak 60.3 km
Udo 63.5 km
Nearby landmarks
Shinhwa Theme Park 250 m
Namsong-i-Oreum 1.1 km
Buk Orum 1.5 km
Georin-Oreum 1.5 km
Jeju Aerospace Museum 1.5 km
Jeju Soingook Theme Park 1.9 km
Gwanghae-ak 2.1 km
Seogwangseori Village Field 2.3 km
O’sulloc Museum 2.5 km
Black Stone Golf & Resort 3.3 km

Jeju Shinhwa World Shinhwa Resort

38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo-si, Jungmun, Jeju, South Korea, 63522 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jungmun part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Currency exchange

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Kids club

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

72 travelers have booked today.

Value for money8.6
Distance to city center28 km
Location rating8.1
Nearest airportJeju International Airport (CJU)
Distance to airport27.9 km

Rooms available at Jeju Shinhwa World Shinhwa Resort

Deluxe Family Twin Room - Sky Pool and Waterpark Access Included for 3 People
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Connecting Rooms
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Junior Suite - Sky Pool and Waterpark Access Included for 2 People
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Room - Sky Pool and Waterpark Access Included for 2 People
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior King Room - Sky Pool and Waterpark Access Included for 2 People
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
[Bed & Breakfast] Junior Suite
...
    Enter dates to see prices
    Junior Suite
    ...
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Twin
    ...
    • Shower
    • 1 double bed and 1 single b...
    Enter dates to see prices
    Superior Twin
    ...
    • Shower
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Jeju Shinhwa World Shinhwa Resort?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Jeju Shinhwa World Shinhwa Resort?

    For those who wish to drive their own cars, Jeju Shinhwa World Shinhwa Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jeju with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Jeju Shinhwa World Shinhwa Resort?

    Start your mornings right, with the continental and buffet breakfast options offered at Jeju Shinhwa World Shinhwa Resort. There's an additional charge of 45000 KRW for adults and 25000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Jeju Shinhwa World Shinhwa Resort?

    Jeju Shinhwa World Shinhwa Resort features an on-site restaurant for your dining convenience.

    Can special events be hosted at Jeju Shinhwa World Shinhwa Resort?

    Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Jeju Shinhwa World Shinhwa Resort. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

    Can business events be hosted at Jeju Shinhwa World Shinhwa Resort?

    On-site venues and convenient event services make Jeju Shinhwa World Shinhwa Resort an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Jeju Shinhwa World Shinhwa Resort?

    Jeju Shinhwa World Shinhwa Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Jeju Shinhwa World Shinhwa Resort?

    Restaurants including Sky On 5 Dining, Jejuseon and Le Chinois are popular in Jeju Shinhwa World Shinhwa Resort’s neighborhood which is known as Jungmun.

    What are popular attractions near Jeju Shinhwa World Shinhwa Resort?

    Jeju Shinhwa World Shinhwa Resort’s location in the Jungmun neighborhood makes it close to famous attractions including O’sulloc Museum, Teddy Bear Museum and Daepo Haean Jusangjeolli Cliff.

    What popular beaches are close to Jeju Shinhwa World Shinhwa Resort?

    Jeju Shinhwa World Shinhwa Resort’s Jungmun neighborhood also includes Yongmeori Beach, Jungmun Saekdal Beach and Hwasun Gold Sand Beach.

    What popular natural sightseeing spots are close to Jeju Shinhwa World Shinhwa Resort?

    Jeju Shinhwa World Shinhwa Resort’s nearby natural sights include Songaksan Mountain, Camellia Hill and Namsong-i-Oreum located in the same Jungmun area.

    See map

    Explore the neighborhood

    What people love about Jeju Shinhwa World Shinhwa Resort

    • 9.2

      Exceptional
      Cleanliness

      "The room is cozy, and clean."

      WEY

      |

      January 9, 2023

    • 10

      Exceptional
      Location

      "Close to a lot of attractions and had a lot of restaurants in walking distance."

      Janine

      |

      November 11, 2022

    • 9.2

      Exceptional

      "The roof-top swimming pool is excellent"

      ZHENGUO

      |

      January 5, 2023

    Property ranking|Compared to 2,471 Jeju properties
    See all rankings
    Couples review score
    8.9/10
    Service score
    9.2/10
    Cleanliness score
    9/10
    Value for money score
    8.6/10
    Better than
    96
    %
    of Jeju properties
    Better than
    95
    %
    of Jeju properties
    Better than
    94
    %
    of Jeju properties
    Better than
    92
    %
    of Jeju properties
    Overall rating:

    8.6

    Excellent
    1,395 reviews
    Cleanliness
    9.0
    Facilities
    9.0
    Location
    8.1
    Read all reviews >
    More about Jeju Shinhwa World Shinhwa Resort

    More about Jeju Shinhwa World Shinhwa Resort

    Jeju Shinhwa World Shinhwa Resort

    It's time for an adventure-filled holiday! Explore Jeju with a stay at Jeju Shinhwa World Shinhwa Resort.
    The range of services provided by Jeju Shinhwa World Shinhwa Resort ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Jeju. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
    The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms at Jeju Shinhwa World Shinhwa Resort are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Jeju Shinhwa World Shinhwa Resort include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
    The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and casino.
    Jeju Shinhwa World Shinhwa Resort promises you a fun-packed holiday with a variety of activities and facilities. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Jeju Shinhwa World Shinhwa Resort.
    In a competitive mood? Get sporty with your travel group or other guests at the bowling alley in the hotel. Have some relaxing fun with family and friends at the games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    This is your chance to explore all that Jeju has to offer. Engage in the city's best art at O’sulloc Museum located 2.4 km away, where you can learn about the local art scene and buy original works.


    Reasons to stay here

    Past guests rate facilities here higher than 98% of the city's accommodation.
    This hotel stands above the rest with a cleanliness score that beats 94% of accommodations in the city.
    This hotel stands out for its staff and service, scoring higher than 95% of the city's accommodation.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Danish
    • Japanese
    • Korean
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Bowling alley
    • Casino
    • Fitness center
    • Game room
    • Garden
    • Golf course [on-site]
    • Hot tub
    • Karaoke
    • On-site entertainment
    • Outdoor recreational features
    • Pool with view
    • Pub crawl
    • Swimming pool [outdoor]
    • Tours
    • Water park
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Bottle of water
    • Coffee shop
    • Poolside bar
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Heating in public area
    • Infirmary
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Babysitting service
    • Family room
    • Kids club
    • Kids facilities
    • Kids meal
    • Kids safety features
    • Playground
    • Theme park
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Blackout curtains
    • Closet
    • Clothes rack
    • Complimentary tea
    • Desk
    • Fan
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Private pool
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Location

    38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo-si, Jungmun, Jeju, South Korea, 63522
    Excellent
    Location

    8.1

    Airports
    • Jeju International Airport (CJU)
      27.9 km
    • Muan International Airport (MWX)
      187.7 km
    Hospital or clinic
    • Gueokbogeonjinnyoso
      3.9 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • O’sulloc Museum
      2.5 km
    • Teddy Bear Museum
      10.9 km
    • Hallasan National Park
      21.0 km
    • Mysterious Road (Dokkaebi Road)
      22.6 km
    • Cheonjiyeon Falls
      23.2 km
    • Jeongbang Waterfall
      24.8 km
    • Dongmun Market
      30.0 km
    • Manjanggul Cave
      48.9 km
    • Seongsan Ilchulbong Peak
      60.3 km
    • Udo
      63.5 km
    Nearby landmarks
    • Shinhwa Theme Park
      250 m
    • Namsong-i-Oreum
      1.1 km
    • Buk Orum
      1.5 km
    • Georin-Oreum
      1.5 km
    • Jeju Aerospace Museum
      1.5 km
    • Jeju Soingook Theme Park
      1.9 km
    • Gwanghae-ak
      2.1 km
    • Seogwangseori Village Field
      2.3 km
    • O’sulloc Museum
      2.5 km
    • Black Stone Golf & Resort
      3.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Others
    • Guests booking a room type with the waterpark package will be offered 2 waterpark tickets.
    • Complimentary breakfast for children under 12 years of age when purchasing a breakfast included product will end on March 31, 2023.
    • Extra bed is available upon request for deluxe king room types only. please note that it will be charge 55,000 KRW per night.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center28 km
    • Travel time to airport (minutes)35
    Extras
    • Breakfast charge (unless included in room price)45000 KRW
    • Daily Internet/Wi-Fi fee0 KRW
    The property
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 533
    • Room voltage220
    • Year property opened2018
    Parking
    • Daily parking fee0 KRW

    Property announcements

    Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Sky pool operates upon reservation and guest may enter 1 time per day. Please contact the property directly for more details.

    Sky Pool & Shinhwa Water Park will be closed for regular inspection from March 1, 2023 to March 31, 2023. During that period, guests can use the Mosil swimming pool.

    Reviews of Jeju Shinhwa World Shinhwa Resort from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Cleanliness9.0
    Facilities9.0
    Location8.1
    Service9.2
    Value for money8.6
    High score for Jeju
    Rating
    9+ Exceptional (352)
    8-9 Excellent (83)
    7-8 Very Good (80)
    6-7 Good (15)
    <6 Below Expectation (52)
    Time of the year
    Mar - May (123)
    Jun - Aug (193)
    Sep - Nov (167)
    Dec - Feb (99)
    All guests (1,395)
    All room types
    All languages
    Showing 582 verified guest comments
    12345
    9.6
    Exceptional
    nathaniel from Ghana
    Family with young children
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 3 nights in November 2020

    Great Resort, Great Service”

    Great resort with good quality amenities. The staff were friendly and professional in handling all our requests. One staff, Elva was particularly helpful and kind especially with helping us foreigners with all the information needed

    Reviewed November 08, 2020

    See room deals

    Dear nathaniel, We appreciate very much for your staying with us at Jeju Shinhwa World shinwa Resort and for sharing your positive feedback on Agoda. We are very happy that you were satisfied with friendly and professional staffs. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

    Responded November 10, 2020
    Jeju Shinhwa World Shinhwa Resort
    9.2
    Exceptional
    Kah from South Korea
    Family with young children
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 2 nights in August 2020

    Perfect stay for families ”

    Everything was perfect except the check in takes almost an hour and we have to wait for 20mins for our everyday breakfast because the restaurant is always full.

    Reviewed August 19, 2020

    See room deals

    Dear Kah, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback. We are delighted to hear that you enjoyed your stay with us. Also, we will share your valuable feedback about check-in service and breakfast with our relevant department and strive to enhance the weak areas. We will do our best to provide great products and serve with our guests and hope to serve you near the future. Thank you again for your opinion. We wish you all the best. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

    Responded August 20, 2020
    Jeju Shinhwa World Shinhwa Resort
    9.6
    Exceptional
    JiHwan from South Korea
    Solo traveler
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 2 nights in February 2021

    A high-end stay”

    Facillities are stellar.

    Reviewed August 31, 2021

    See room deals

    Dear JiHwan, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our facilities. We will make all guests experience the same joy as you did, that is our mission. Moreover we promise not to stop in our development but go up to the next level of great service. We look forward to serving you again in the near future. Best regards, Jeju Shinhwa World Hotels & Resorts

    Responded September 01, 2021
    Jeju Shinhwa World Shinhwa Resort
    8.0
    Excellent
    chelsea from South Korea
    Family with young children
    Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 6 nights in March 2021

    Amazing rooftop pool”

    The rooftop pool was the selling point. Super warm and a great view of the waterpark. The room itself was a basic hotel room. I did appreciate the blackout curtains however. Overall we had a great stay and well go again in the future. Only thing I didn't agree was the cost of the breakfast buffet, or was way too expensive.

    Reviewed April 07, 2021

    See room deals

    Dear chelsea, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and taking your time to share your valuable feedback. We will share your message appropriately within the organization. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Jeju-do. Jeju Shinhwa World Quality Assurance Team,

    Responded April 12, 2021
    Jeju Shinhwa World Shinhwa Resort
    8.8
    Excellent
    Dong-Joo from South Korea
    Family with young children
    Junior Suite - Sky Pool and Waterpark Access Included for 2 People
    Stayed 1 night in September 2021

    Excellent”

    Not bad at all…

    Reviewed September 04, 2021

    See room deals

    Dong-Joo 고객님, 안녕하십니까? 저희 제주신화월드 신화리조트관을 이용해 주시고, 소중한 의견을 Agoda에 공유해 주셔서 감사드립니다. 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 하겠습니다. 앞으로도 저희 제주신화월드에 따뜻한 애정과 관심 부탁드립니다. 감사합니다. 제주신화월드 호텔 & 리조트

    Responded September 06, 2021
    Jeju Shinhwa World Shinhwa Resort
    7.6
    Very good
    yap from South Korea
    Couple
    Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 1 night in July 2020

    Very good”

    Sky pool was over crowded.. not enough pool chairs, you have to pay for the pool sunbed at the back at the back... didn’t really enjoy the pool. Staff was helpful and friendly.

    Reviewed October 27, 2020

    See room deals

    Dear yap, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback on Agoda. First of all, I sincerely apologize that the experience you had during your recent stay did not meet your expectations of Sky pool. We will share your valuable feedback with the relevant departments and strive to enhance the weak are that you experienced. Once again I appreciate your feedback and having you at Jeju shinhwa World Shinhwa Resort as our valuable guest. I personally hope for the opportunity to have you back with us again, should your travels bring you back to the beautiful island of jeju. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

    Responded October 27, 2020
    Jeju Shinhwa World Shinhwa Resort
    5.2
    George from Malaysia
    Couple
    Deluxe King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 4 nights in December 2019

    Kinda disappointed”

    The location of the hotel was really out of anywhere.. luckily we rented a car but still, driving for more than half an hour to anywhere that we wanted to go in Seogwipo was still quite tiring and seems rather inconevenient. The hotel was really nice but still, for the price, i wouldnt stay here again. The facilities especially the theme park was a bit disappointing as we were atill ebing charged for entrance fees despite being a guest at the hotel.

    Reviewed January 05, 2020

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    Dear George, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback. First of all, I sincerely apologize that the experience you had during your recent stay did not meet your expectations. I will share your very crucial inputs with our relevant department and strive to enhance the weak areas. We will do our best to provide great products and serve with our guests and hope to serve you near the future. Thank you again for your opinion. We wish you all the best. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

    Responded January 06, 2020
    Jeju Shinhwa World Shinhwa Resort
    4.0
    sunmi from South Korea
    Family with young children
    Deluxe Family Twin Room - Sky Pool and Waterpark Access Included for 3 People
    Stayed 1 night in May 2022

    good”

    good for family traveler

    Reviewed May 09, 2022

    See room deals

    sunmi 고객님, 안녕하십니까? 최근 제주신화월드 신화관을 이용해 주시고, Agoda에 소중한 리뷰를 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견에 힘 입어, 더욱 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 곧 다시 만나 뵙기를 기원합니다. 감사합니다. 안석찬 드림 제주신화월드 상무

    Responded May 10, 2022
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    HeeSeong from South Korea
    Couple
    Junior Suite - Sky Pool and Waterpark Access Included for 2 People
    Stayed 2 nights in March 2021

    good”

    very good

    Reviewed March 08, 2021

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    Dear HeeSeong, We appreciate very much for your staying with us at Jeju Shinhwa World shinwa Resort and for sharing your positive feedback on Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

    Responded March 09, 2021
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    JU from South Korea
    Couple
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 7 nights in May 2020

    ad”

    as

    Reviewed May 13, 2020

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    JU 고객님, 안녕하십니까? 최근 소중한 제주도 여행으로 제주신화월드 신화 리조트관을 이용해 주시고 전반적으로긍정적인 의견을 Agoda에 공유해 주셔서 진심으로 감사 드립니다. 고객님의 긍정적이고 소중한 의견에 힘 입어, 더욱 다양한 상품과 서비스를 제공할 수 있도록 최선을 다하겠습니다. JU 고객님, 항상 고객님의 기대에 부응하는 서비스를 제공하기 위해 다양한 상품 개발 및 서비스 향상에 최선의 노력을 하는 제주신화월드가 되겠습니다. 감사합니다. 안석찬 제주신화월드 상무

    Responded May 14, 2020
    Jeju Shinhwa World Shinhwa Resort
    9.2
    Exceptional
    WEY from Singapore
    Couple
    Deluxe King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 1 night in January 2023

    Pleasant stay”

    The resort hotel is quite big, and is linked with other hotels, theme park & shopping mall. There is a skypool as well, too bad we have to check in late and check out early based on our planned itinerary. The room is cozy, and clean. however, the bathrobe provided is too rough, it will be great if they provide bath robe made with softer materials. The parking lot is sufficient, there is multi-storey carpark next to the hotel building. suggest to drop off the luggage at the hotel's main entrance first before heading to the car park, because that will be some walking distance to the car park, same thing during check out. there is no lift at the carpark if you park at the basement. Location wise is very convenient, because it near to many tourist attraction like camellia hill, hello kitty, father garden & etc.

    Reviewed January 10, 2023

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    Dear WEY, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

    Responded January 13, 2023
    Jeju Shinhwa World Shinhwa Resort
    9.2
    Exceptional
    ZHENGUO from South Korea
    Family with young children
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 4 nights in January 2023

    good swimming pool”

    The roof-top swimming pool is excellent

    Reviewed January 06, 2023

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    Dear ZHENGUO, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

    Responded January 09, 2023
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    EUNIL from South Korea
    Solo traveler
    Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 2 nights in November 2022

    so Goood”

    very nice

    Reviewed November 30, 2022

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    EUNIL 고객님, 안녕하십니까? 최근 제주신화월드 신화관을 이용해 주시고, Agoda에 소중한 리뷰를 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견과 평점에 힘 입어, 더욱 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 앞으로도 제주신화월드에 많은 관심 부탁드리며, 곧 다시 만나 뵙기를 기원합니다. 감사합니다. 안석찬 드림 제주신화월드 상무

    Responded December 02, 2022
    Jeju Shinhwa World Shinhwa Resort
    8.8
    Excellent
    Stella from Singapore
    Couple
    Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 3 nights in November 2022

    Excellent”

    Very helpful and friendly staff and excellent customer service. Will definitely return again

    Reviewed November 13, 2022

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    Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

    Responded November 14, 2022
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    Janine from Australia
    Couple
    Superior Twin Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 2 nights in November 2022

    Location was great ”

    Close to a lot of attractions and had a lot of restaurants in walking distance. Staff were amazing. Always asking if you needed assistance. Only negative would be that there was only heating, no cooking in the room. Had to leave the window open all night because the room got so hot

    Reviewed November 12, 2022

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    Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

    Responded November 14, 2022
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    Dahye from South Korea
    Couple
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 3 nights in May 2022

    good!”

    i went this place for my honey moon and i was fully satified

    Reviewed October 26, 2022

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    Dahye 고객님, 안녕하십니까? 최근 제주신화월드 신화관을 이용해 주시고, Agoda에 소중한 리뷰를 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견과 평점에 힘 입어, 더욱 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 곧 다시 만나 뵙기를 기원합니다. 감사합니다. 안석찬 드림 제주신화월드 상무

    Responded October 26, 2022
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    Katherine from United Kingdom
    Group
    Deluxe Family Twin Room - Sky Pool and Waterpark Access Included for 3 People
    Stayed 3 nights in September 2022

    Excellent hotel!”

    I would definitely recommend a stay at the Jeju Shinhwa Hotel. Lovely hotel all round! We would return to this hotel too.

    Reviewed September 05, 2022

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    Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

    Responded September 06, 2022
    Jeju Shinhwa World Shinhwa Resort
    8.4
    Excellent
    SUNGHYUN from South Korea
    Couple
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 1 night in July 2022

    Couple trip”

    It was an awesome time with my wife! Would come again

    Reviewed July 30, 2022

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    Dear Guest, Thank you so much for staying with us at Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

    Responded August 01, 2022
    Jeju Shinhwa World Shinhwa Resort
    8.0
    Excellent
    Joonho from South Korea
    Couple
    Superior King Room - Sky Pool and Waterpark Access Included for 2 People
    Stayed 1 night in September 2020

    Good”

    Good

    Reviewed May 13, 2021

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    Joongo 고객님, 안녕하십니까? 저희 제주신화월드 신화리조트관을 이용해 주시고, 고객님의 소중한 의견을 Agoda에 공유해 주셔서 감사합니다. 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 하겠습니다. 앞으로도 저희 제주신화월드에 따뜻한 애정과 관심 부탁드립니다. 감사합니다. 제주신화월드 호텔 & 리조트

    Responded May 14, 2021
    Jeju Shinhwa World Shinhwa Resort
    10.0
    Exceptional
    AYAKA from Japan
    Group
    Deluxe Family Twin Room - Sky Pool and Waterpark Access Included for 3 People
    Stayed 2 nights in July 2022

    最高”

    スタッフもすごく優しく、部屋も綺麗、施設内で十分楽しめる!

    Reviewed November 19, 2022

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    Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

    Responded November 21, 2022
    Jeju Shinhwa World Shinhwa Resort
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