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Jeju Shinhwa World Shinhwa Resort
Superior King Room - Room plan, Jeju Shinhwa World Shinhwa Resort in Jeju
Guestroom, Jeju Shinhwa World Shinhwa Resort in Jeju
Lobby, Jeju Shinhwa World Shinhwa Resort in Jeju
Lobby, Jeju Shinhwa World Shinhwa Resort in Jeju
Swimming pool [outdoor], Jeju Shinhwa World Shinhwa Resort in Jeju
Swimming pool [outdoor], Jeju Shinhwa World Shinhwa Resort in Jeju

Removed from saved list

8.7

Excellent

2,708 reviews

2,708 reviews

Children's activities2
Housekeeping2
Swimming Pool1
See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
O’sulloc Museum
2.5 km
Teddy Bear Museum
10.9 km
Hallasan National Park
21.0 km
Mysterious Road (Dokkaebi Road)
22.6 km
Cheonjiyeon Falls
23.2 km
Closest landmarks
Shinhwa Theme Park
250 m
Namsong-i-Oreum
1.1 km
Buk Orum
1.5 km
Georin-Oreum
1.5 km
Jeju Aerospace Museum
1.5 km

Jeju Shinhwa World Shinhwa Resort

38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo-si, Jungmun, Jeju, South Korea, 63522 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jungmun part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Kids club

Cash withdrawal

Car power charging station

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center28 km
Location rating8.3
Nearest airportJeju International Airport (CJU)
Distance to airport27.9 km

Rooms available at Jeju Shinhwa World Shinhwa Resort

Deluxe Family Twin Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Deluxe King Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Connecting Rooms - Theme Park Big 3 Ticket, Waterpark Access, Sky Pool Access Included
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Connecting Rooms
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Family Twin Courtyard - Theme Park Big 3 Ticket, Waterpark Access, Sky Pool Access Included
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Twins
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior King Room with Water Park View - Theme Park Big 3 Ticket, Waterpark Access, Sky Pool Access Included
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin Room with Water Park View - Theme Park Big 3 Ticket, Waterpark Access, Sky Pool Access Included
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What types of entertainment are available at Jeju Shinhwa World Shinhwa Resort?

Jeju Shinhwa World Shinhwa Resort presents various entertainment facilities which consists of games room, karaoke, bowling alley, and water park to keep you busy and entertained throughout your holiday here.

Are there ATM on-site at Jeju Shinhwa World Shinhwa Resort?

Absolutely! The perks of staying at Jeju Shinhwa World Shinhwa Resort include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What interesting attractions are close by Jeju Shinhwa World Shinhwa Resort that are in walking range?

While staying at Jeju Shinhwa World Shinhwa Resort, kick start your visit by exploring the closest point of interest in walking distance to the property such as Shinhwa Theme Park.

When was Jeju Shinhwa World Shinhwa Resort built?

Jeju Shinhwa World Shinhwa Resort was built in 2018.

At what time of the year is Jeju Shinhwa World Shinhwa Resort most popular?

Jeju Shinhwa World Shinhwa Resort's most popular month where verified guests travelers have stayed the most is in August.

In which languages can Jeju Shinhwa World Shinhwa Resort's employees communicate?

Jeju Shinhwa World Shinhwa Resort can converse in 6 languages and supports popular languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at Jeju Shinhwa World Shinhwa Resort?

Enjoy the convenience of easy payment at Jeju Shinhwa World Shinhwa Resort which accepts up to 10, with payment card options consisting of Visa, American Express, Cash, MasterCard, and UnionPay.

What is the typical rating that past Solo travelers' have given to Jeju Shinhwa World Shinhwa Resort?

Past solo travelers that have stayed at this property have given Jeju Shinhwa World Shinhwa Resort an average rating of 8.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Jeju Shinhwa World Shinhwa Resort?

Past couple travelers that have stayed at this property have given Jeju Shinhwa World Shinhwa Resort an average rating of 8.8. You can look up on more in depth customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Jeju Shinhwa World Shinhwa Resort?

Past families with older children that have stayed at this property have given Jeju Shinhwa World Shinhwa Resort an average rating of 8.5. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Jeju Shinhwa World Shinhwa Resort?

The closest train, metro, or bus station is Jeju Intercity Bus Terminal, 28293.0 m away from Jeju Shinhwa World Shinhwa Resort.

What people love about Jeju Shinhwa World Shinhwa Resort

  • 10

    Exceptional
    Cleanliness

    "The hotel itself is beautiful and clean."

    Dana

    |

    October 13, 2023

  • 10

    Exceptional
    Cleanliness

    "The hotel was big, clean and comfortable."

    Hui

    |

    June 16, 2023

  • 9.2

    Exceptional
    Location

    "Location wise is very convenient, because it near to many tourist attraction like camellia hill, hello kitty, father garden & etc."

    WEY

    |

    January 9, 2023

Property ranking|Compared to 2,492 Jeju properties
See all rankings
Couples review score
8.9/10
Service score
9.2/10
Cleanliness score
9/10
Value for money score
8.7/10
Better than
95
%
of Jeju properties
Better than
94
%
of Jeju properties
Better than
93
%
of Jeju properties
Better than
90
%
of Jeju properties
Overall rating:

8.7

Excellent
2,708 reviews
Cleanliness
9.0
Facilities
9.1
Location
8.3
Read all reviews >
What travelers say they love:
This is the best hotel we have ever stayed at.
Melissa from Australia
Couple
More about Jeju Shinhwa World Shinhwa Resort

More about Jeju Shinhwa World Shinhwa Resort

Experience Luxury and Convenience at Jeju Shinhwa World Shinhwa Resort

Jeju Shinhwa World Shinhwa Resort is a 5.0 star hotel located in Jeju, South Korea that offers a wide range of facilities to ensure a comfortable and enjoyable stay. The hotel boasts a variety of shops, a casino, a coffee shop, a bar, laundry service, and a restaurant. Guests can also take advantage of safety deposit boxes, concierge services, and a fitness center, complete with a poolside bar. Wi-Fi is available in public areas, and there is a car park and designated smoking area on site. For entertainment, the hotel features a games room, karaoke, and a water park. Guests can start their day with a delicious breakfast buffet or continental breakfast, and there is also a convenience store and gift/souvenir shop on the premises. Other amenities include daily housekeeping, luggage storage, shared lounge/TV area, dry cleaning, and taxi service. The hotel also offers free self-parking and a 24-hour fitness center, ensuring guests have everything they need for a memorable stay.

Room Types at Jeju Shinhwa World Shinhwa Resort

Jeju Shinhwa World Shinhwa Resort offers a variety of room types to suit different preferences. These include Connecting Rooms, Deluxe Family Twin Rooms, Deluxe King Rooms, Junior Suites, Superior King Rooms, and Superior Twins. Connecting Rooms come with 1 King Bed or 2 Single Beds and measure 54 square meters. Deluxe Family Twin Rooms measure 38 square meters and come with 1 Single Bed or 1 Queen Bed. Deluxe King Rooms measure 38 square meters and come with 1 King Bed. Junior Suites measure 54 square meters and come with 1 King Bed. Superior King Rooms measure 27 square meters and come with 1 King Bed. Finally, Superior Twins measure 27 square meters and come with 2 Single Beds.

Discover the Best of Jeju Island's Attractions

Jeju Shinhwa World Shinhwa Resort is surrounded by some of the most popular attractions on Jeju Island. A visit to the O’sulloc Museum is a must for tea lovers, while the Teddy Bear Museum is perfect for families with kids. The Daepo Haean Jusangjeolli Cliff and Spirited Garden offer breathtaking views of Jeju's natural beauty, while the Alive Museum provides hours of fun and entertainment. Yongmeori Beach and Jungmun Saekdal Beach are great for swimming and sunbathing, and the Yeomiji Botanical Garden is a must-visit for nature enthusiasts. Art lovers will appreciate the Jeju Glass Castle, and those interested in learning about sex education can explore the Museum of Sex and Health. With so many attractions nearby, Jeju Shinhwa World Shinhwa Resort is the perfect base for your Jeju Island adventure.

Friendly Staff and Great Amenities

Jeju Shinhwa World Shinhwa Resort is a great resort with good quality amenities. The staff were friendly, professional and helpful in handling all our requests. One staff, Elva, was particularly helpful and kind especially with helping us foreigners with all the information needed. The resort offers a super warm and great view of the waterpark. Although one guest didn't really enjoy the pool, overall, guests had a great stay and would go again in the future.

Experience an Unforgettable Stay at Jeju Shinhwa World Shinhwa Resort

Jeju Shinhwa World Shinhwa Resort is a top-rated hotel in Jeju, South Korea, with an impressive overall rating of 8.8. Guests have praised the resort for its exceptional facilities, which have received a rating of 9.0. The cleanliness of the hotel has also been highly appreciated, with a rating of 9.0. The staff performance has been rated 9.2, indicating that guests have received exceptional service during their stay. Although the hotel received a rating of 8.2 for location, guests have found the resort to be a peaceful oasis away from the hustle and bustle of the city. With a value rating of 8.6, guests have found the resort to be worth every penny spent. Experience an unforgettable stay at Jeju Shinhwa World Shinhwa Resort and discover why it is one of the best hotels in Jeju, South Korea.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Casino
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Pub crawl
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Theme park
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Smoke detector
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo-si, Jungmun, Jeju, South Korea, 63522
Excellent
Location

8.3

Airports
  • Jeju International Airport (CJU)
    27.9 km
  • Muan International Airport (MWX)
    187.7 km
Hospital or clinic
  • Gueokbogeonjinnyoso
    3.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • O’sulloc Museum
    2.5 km
  • Teddy Bear Museum
    10.9 km
  • Hallasan National Park
    21.0 km
  • Mysterious Road (Dokkaebi Road)
    22.6 km
  • Cheonjiyeon Falls
    23.2 km
  • Jeongbang Waterfall
    24.8 km
  • Dongmun Market
    30.0 km
  • Manjanggul Cave
    48.9 km
  • Seongsan Ilchulbong Peak
    60.3 km
  • Udo
    63.5 km
Nearby landmarks
  • Shinhwa Theme Park
    250 m
  • Namsong-i-Oreum
    1.1 km
  • Buk Orum
    1.5 km
  • Georin-Oreum
    1.5 km
  • Jeju Aerospace Museum
    1.5 km
  • Jeju Soingook Theme Park
    1.9 km
  • Gwanghae-ak
    2.1 km
  • Seogwang Riding Club
    2.2 km
  • Seogwangseori Village Field
    2.3 km
  • O’sulloc Museum
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Extra bed is available upon request for deluxe king room types only. please note that it will be charge 55,000 KRW per night.
  • All guests can use the water park for free once per night.
  • The Peak season Announcement
    The Peak season : April to October, 23 December to 31 December
    The Off-season : Out of Peak Season
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center28 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)55000 KRW
  • Daily Internet/Wi-Fi fee0 KRW
The property
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 533
  • Room voltage220
  • Year property opened2018
Parking
  • Daily parking fee0 KRW

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Jeju Shinhwa World Shinhwa Resort from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Facilities9.1
Location8.3
Service9.2
Value for money8.7
High score for Jeju
Rating
9+ Exceptional (567)
8-9 Excellent (123)
7-8 Very Good (113)
6-7 Good (29)
<6 Below Expectation (75)
Time of the year
Mar - May (207)
Jun - Aug (311)
Sep - Nov (242)
Dec - Feb (147)

Show reviews that mention 

Showing 907 verified guest comments
12345
10.0
Exceptional
Janine from Australia
Couple
Superior Twins
Stayed 2 nights in November 2022

Location was great ”

Close to a lot of attractions and had a lot of restaurants in walking distance. Staff were amazing. Always asking if you needed assistance. Only negative would be that there was only heating, no cooking in the room. Had to leave the window open all night because the room got so hot

Reviewed November 12, 2022

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Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

Responded November 14, 2022
Jeju Shinhwa World Shinhwa Resort
9.2
Exceptional
WEY from Singapore
Couple
Deluxe King Room
Stayed 1 night in January 2023

Pleasant stay”

The resort hotel is quite big, and is linked with other hotels, theme park & shopping mall. There is a skypool as well, too bad we have to check in late and check out early based on our planned itinerary. The room is cozy, and clean. however, the bathrobe provided is too rough, it will be great if they provide bath robe made with softer materials. The parking lot is sufficient, there is multi-storey carpark next to the hotel building. suggest to drop off the luggage at the hotel's main entrance first before heading to the car park, because that will be some walking distance to the car park, same thing during check out. there is no lift at the carpark if you park at the basement. Location wise is very convenient, because it near to many tourist attraction like camellia hill, hello kitty, father garden & etc.

Reviewed January 10, 2023

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Dear WEY, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded January 13, 2023
Jeju Shinhwa World Shinhwa Resort
10.0
Exceptional
Katherine from United Kingdom
Group
Deluxe Family Twin Room
Stayed 3 nights in September 2022

Excellent hotel!”

I would definitely recommend a stay at the Jeju Shinhwa Hotel. Lovely hotel all round! We would return to this hotel too.

Reviewed September 05, 2022

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Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

Responded September 06, 2022
Jeju Shinhwa World Shinhwa Resort
10.0
Exceptional
Dahye from South Korea
Couple
Superior King Room
Stayed 3 nights in May 2022

good!”

i went this place for my honey moon and i was fully satified

Reviewed October 26, 2022

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Dahye 고객님, 안녕하십니까? 최근 제주신화월드 신화관을 이용해 주시고, Agoda에 소중한 리뷰를 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견과 평점에 힘 입어, 더욱 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 곧 다시 만나 뵙기를 기원합니다. 감사합니다. 안석찬 드림 제주신화월드 상무

Responded October 26, 2022
Jeju Shinhwa World Shinhwa Resort
9.6
Exceptional
nathaniel from Ghana
Family with young children
Superior King Room
Stayed 3 nights in November 2020

Great Resort, Great Service”

Great resort with good quality amenities. The staff were friendly and professional in handling all our requests. One staff, Elva was particularly helpful and kind especially with helping us foreigners with all the information needed

Reviewed November 08, 2020

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Dear nathaniel, We appreciate very much for your staying with us at Jeju Shinhwa World shinwa Resort and for sharing your positive feedback on Agoda. We are very happy that you were satisfied with friendly and professional staffs. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded November 10, 2020
Jeju Shinhwa World Shinhwa Resort
9.2
Exceptional
ZHENGUO from South Korea
Family with young children
Superior King Room
Stayed 4 nights in January 2023

good swimming pool”

The roof-top swimming pool is excellent

Reviewed January 06, 2023

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Dear ZHENGUO, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded January 09, 2023
Jeju Shinhwa World Shinhwa Resort
9.2
Exceptional
Kah from South Korea
Family with young children
Superior King Room
Stayed 2 nights in August 2020

Perfect stay for families ”

Everything was perfect except the check in takes almost an hour and we have to wait for 20mins for our everyday breakfast because the restaurant is always full.

Reviewed August 19, 2020

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Dear Kah, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback. We are delighted to hear that you enjoyed your stay with us. Also, we will share your valuable feedback about check-in service and breakfast with our relevant department and strive to enhance the weak areas. We will do our best to provide great products and serve with our guests and hope to serve you near the future. Thank you again for your opinion. We wish you all the best. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded August 20, 2020
Jeju Shinhwa World Shinhwa Resort
9.6
Exceptional
JiHwan from South Korea
Solo traveler
Superior King Room
Stayed 2 nights in February 2021

A high-end stay”

Facillities are stellar.

Reviewed August 31, 2021

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Dear JiHwan, We appreciate very much for your staying with us at Jeju Shinhwa World Shinhwa Resort and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with our facilities. We will make all guests experience the same joy as you did, that is our mission. Moreover we promise not to stop in our development but go up to the next level of great service. We look forward to serving you again in the near future. Best regards, Jeju Shinhwa World Hotels & Resorts

Responded September 01, 2021
Jeju Shinhwa World Shinhwa Resort
8.8
Excellent
Stella from Singapore
Couple
Superior Twins
Stayed 3 nights in November 2022

Excellent”

Very helpful and friendly staff and excellent customer service. Will definitely return again

Reviewed November 13, 2022

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Dear Guest, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

Responded November 14, 2022
Jeju Shinhwa World Shinhwa Resort
8.4
Excellent
SUNGHYUN from South Korea
Couple
Superior King Room
Stayed 1 night in July 2022

Couple trip”

It was an awesome time with my wife! Would come again

Reviewed July 30, 2022

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Dear Guest, Thank you so much for staying with us at Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. We will have your positive score with relevant departments, and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering exceptional service. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Simon AHN Suk Chan Director of Quality Assurance

Responded August 01, 2022
Jeju Shinhwa World Shinhwa Resort
8.0
Excellent
chelsea from South Korea
Family with young children
Superior Twins
Stayed 6 nights in March 2021

Amazing rooftop pool”

The rooftop pool was the selling point. Super warm and a great view of the waterpark. The room itself was a basic hotel room. I did appreciate the blackout curtains however. Overall we had a great stay and well go again in the future. Only thing I didn't agree was the cost of the breakfast buffet, or was way too expensive.

Reviewed April 07, 2021

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Dear chelsea, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and taking your time to share your valuable feedback. We will share your message appropriately within the organization. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Jeju-do. Jeju Shinhwa World Quality Assurance Team,

Responded April 12, 2021
Jeju Shinhwa World Shinhwa Resort
8.8
Excellent
Dong-Joo from South Korea
Family with young children
Junior Suite
Stayed 1 night in September 2021

Excellent”

Not bad at all…

Reviewed September 04, 2021

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Dong-Joo 고객님, 안녕하십니까? 저희 제주신화월드 신화리조트관을 이용해 주시고, 소중한 의견을 Agoda에 공유해 주셔서 감사드립니다. 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 하겠습니다. 앞으로도 저희 제주신화월드에 따뜻한 애정과 관심 부탁드립니다. 감사합니다. 제주신화월드 호텔 & 리조트

Responded September 06, 2021
Jeju Shinhwa World Shinhwa Resort
7.6
Very good
yap from South Korea
Couple
Superior Twins
Stayed 1 night in July 2020

Very good”

Sky pool was over crowded.. not enough pool chairs, you have to pay for the pool sunbed at the back at the back... didn’t really enjoy the pool. Staff was helpful and friendly.

Reviewed October 27, 2020

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Dear yap, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback on Agoda. First of all, I sincerely apologize that the experience you had during your recent stay did not meet your expectations of Sky pool. We will share your valuable feedback with the relevant departments and strive to enhance the weak are that you experienced. Once again I appreciate your feedback and having you at Jeju shinhwa World Shinhwa Resort as our valuable guest. I personally hope for the opportunity to have you back with us again, should your travels bring you back to the beautiful island of jeju. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded October 27, 2020
Jeju Shinhwa World Shinhwa Resort
5.2
George from Malaysia
Couple
Deluxe King Room
Stayed 4 nights in December 2019

Kinda disappointed”

The location of the hotel was really out of anywhere.. luckily we rented a car but still, driving for more than half an hour to anywhere that we wanted to go in Seogwipo was still quite tiring and seems rather inconevenient. The hotel was really nice but still, for the price, i wouldnt stay here again. The facilities especially the theme park was a bit disappointing as we were atill ebing charged for entrance fees despite being a guest at the hotel.

Reviewed January 05, 2020

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Dear George, Thank you so much for staying with us at the Jeju Shinhwa World Shinhwa Resort and sharing the valuable feedback. First of all, I sincerely apologize that the experience you had during your recent stay did not meet your expectations. I will share your very crucial inputs with our relevant department and strive to enhance the weak areas. We will do our best to provide great products and serve with our guests and hope to serve you near the future. Thank you again for your opinion. We wish you all the best. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

Responded January 06, 2020
Jeju Shinhwa World Shinhwa Resort
4.0
sunmi from South Korea
Family with young children
Deluxe Family Twin Room
Stayed 1 night in May 2022

good”

good for family traveler

Reviewed May 09, 2022

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sunmi 고객님, 안녕하십니까? 최근 제주신화월드 신화관을 이용해 주시고, Agoda에 소중한 리뷰를 공유해 주셔서 감사드립니다. 금번 투숙 후 고객님께서 남겨주신 긍정적인 의견에 힘 입어, 더욱 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 곧 다시 만나 뵙기를 기원합니다. 감사합니다. 안석찬 드림 제주신화월드 상무

Responded May 10, 2022
Jeju Shinhwa World Shinhwa Resort
10.0
Exceptional
HeeSeong from South Korea
Couple
Junior Suite
Stayed 2 nights in March 2021

good”

very good

Reviewed March 08, 2021

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Dear HeeSeong, We appreciate very much for your staying with us at Jeju Shinhwa World shinwa Resort and for sharing your positive feedback on Agoda. We are very happy that you were satisfied with overall. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Jeju Shinhwa World Hotels & Resorts

Responded March 09, 2021
Jeju Shinhwa World Shinhwa Resort
10.0
Exceptional
JU from South Korea
Couple
Superior King Room
Stayed 7 nights in May 2020

ad”

as

Reviewed May 13, 2020

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JU 고객님, 안녕하십니까? 최근 소중한 제주도 여행으로 제주신화월드 신화 리조트관을 이용해 주시고 전반적으로긍정적인 의견을 Agoda에 공유해 주셔서 진심으로 감사 드립니다. 고객님의 긍정적이고 소중한 의견에 힘 입어, 더욱 다양한 상품과 서비스를 제공할 수 있도록 최선을 다하겠습니다. JU 고객님, 항상 고객님의 기대에 부응하는 서비스를 제공하기 위해 다양한 상품 개발 및 서비스 향상에 최선의 노력을 하는 제주신화월드가 되겠습니다. 감사합니다. 안석찬 제주신화월드 상무

Responded May 14, 2020
Jeju Shinhwa World Shinhwa Resort
10.0
Exceptional
Dewey from South Korea
Couple
Superior King
Stayed 1 night in July 2023

좋아요”

재방문 의사있음

Reviewed November 05, 2023

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10.0
Exceptional
Dana from United States
Family with young children
Deluxe Family Twin Room
Stayed 3 nights in October 2023

Great place to stay with children ”

Our kids loved staying here. The only unfortunate thing is that for a family of 4, we could not all fit in one room and had to split up. They were not able to accommodate us on the same floor either. Nonetheless, the resort and hotel is top notch. The staff is great, although if you don't speak English, you may have a hard time at the water park and they don't tell you this, but you need to bring your own towels but you can't bring the hotel towels. The rules for the water park are different from the pool. The kids said the resort was the best part of their entire Korea trip. The breakfast buffet was very good. The resort has everything you need from shopping to various restaurants, a Starbucks Reserve and convenient store onsite. The hotel itself is beautiful and clean. They have so many activities for children. Highly recommend.

Reviewed October 14, 2023

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7.6
Very good
HANGIL from South Korea
Family with young children
Deluxe Family Twin Room
Stayed 2 nights in October 2023

콘센트(220v)가 되질 않았어요”

작동되지않아서 컴플레인하려다가 피곤해질거 같아서 그냥 냅뒀어요. 간단한 빨래 너는 건조대가 있으면 좋을것 같아요 스카이풀 다녀와서 젖은옷을 둘데가 없었네요

Reviewed October 11, 2023

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