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JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA

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8.3

Excellent

522 reviews

522 reviews

Housekeeping16
Check in/Check Out1
See map

8.8

Excellent

Location rating score

Excellent location - 270 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Belgo

170 m

Air

250 m

Toyosaka Inari Shrine

260 m

Aoyama Street

280 m

Konno Hachimangu Shrine

290 m

Popular landmarks
Shibuya Crossing

520 m

Meiji Jingu

2.3 km

Shinjuku Gyoen National Garden

3.4 km

Tokyo Tower

3.8 km

Tokyo Metropolitan Government Building observation room

4.0 km

Closest landmarks
Ranking Ranqueen

390 m

Shibuya-san

400 m

Junie Moon

410 m

Jz Brat

420 m

Shibuya Fureai Botanical Center

430 m

JR EAST HOTEL METS SHIBUYA

3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shibuya part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

340 meters to public transportation

Check-in [24-hour]

490 meters to Hachiko

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

14 travelers have booked today.

Value for money8.3
Distance to city center1km
Location rating8.8
Nearest airportHaneda Airport (HND)
Distance to airport13.7 km

Rooms available at JR EAST HOTEL METS SHIBUYA

Premium Green Twin Room
...
  • Room size: 21 m²/226 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Premium Green Twin Room
...
  • Room size: 21 m²/226 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Double Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Double Superior Room
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Double Superior Room
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JR EAST HOTEL METS SHIBUYA?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JR EAST HOTEL METS SHIBUYA?

For those who wish to drive their own cars, JR EAST HOTEL METS SHIBUYA has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at JR EAST HOTEL METS SHIBUYA?

Wake up to a great buffet breakfast at JR EAST HOTEL METS SHIBUYA. Adults can enjoy breakfast offered with an additional charge of 1800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to JR EAST HOTEL METS SHIBUYA?

The closest train, metro, or bus station is Shibuya Train Station, 330 m away from JR EAST HOTEL METS SHIBUYA.

What restaurants are nearby JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA’s neighborhood is Shibuya which includes popular restaurants such as Kaikaya, MIMASUYA and Le Bretagne.

What popular shopping places are close to JR EAST HOTEL METS SHIBUYA?

Located in the Shibuya area, JR EAST HOTEL METS SHIBUYA is close to great shopping choices like Kawamoto Kihachiro Doll Gallery, Junie Moon and Hello Kitty Store 109-2.

What are popular attractions near JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA is located in Shibuya area, which is famous for attractions such as Meiji Jingu, Shibuya Crossing and Hachiko.

What popular natural sightseeing spots are close to JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA is located within Shibuya, which makes it conveniently close to natural sights including Shibuya Fureai Botanical Center and Tokyo Riding Club.

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Explore the neighborhood

What people love about JR EAST HOTEL METS SHIBUYA

  • 8

    Very good
    Location

    "Good location middle of Shibuya"

    Tal

    |

    November 24, 2022

  • 9.6

    Exceptional
    Breakfast

    "Really good quality breakfast with open buffet breakfast."

    Salih

    |

    November 14, 2022

  • 9.2

    Exceptional
    Location

    "Great location !"

    Honorio

    |

    November 14, 2022

Property ranking|Compared to 4,700 Tokyo properties
See all rankings
Service score
8.9/10
Couples review score
8.8/10
Location score
8.8/10
Cleanliness score
8.9/10
Better than
95
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Overall rating:

8.6

Excellent
325 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
Will definitely stay here again when I’m back in Tokyo.
Charmaine from Australia
Couple
More about JR EAST HOTEL METS SHIBUYA

More about JR EAST HOTEL METS SHIBUYA

JR EAST HOTEL METS SHIBUYA

Make everyday special with all that Tokyo has to offer with a stay at JR EAST HOTEL METS SHIBUYA.
Enjoy all that JR EAST HOTEL METS SHIBUYA has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Tokyo is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at JR EAST HOTEL METS SHIBUYA. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at JR EAST HOTEL METS SHIBUYA provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and in-room video streaming available in some selected rooms. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at JR EAST HOTEL METS SHIBUYA. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Fill your days with the array of activities and facilities offered at JR EAST HOTEL METS SHIBUYA. Family time on relaxed evenings is easy with the hotel's library.


Around the property

Don't miss out on all that Tokyo has to offer! Be sure to stop by Tokyo Tower located 3.7 km away, one of the most famous of all local landmarks.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 93% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 93% of accommodations in the city.
Past guests love the staff and service here, rating it above 95% of the other accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV
Location
3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002
Excellent
Location

8.8

Airports

  • Haneda Airport (HND)
    13.7 km
  • Narita International Airport (NRT)
    63.5 km

Public transportation

  • Shibuya Train Station
    340 m
  • Shinsen Station
    950 m

Hospital or clinic

  • Japan Red Cross Medical Center
    1.3 km

Shopping

  • Ameyoko Shopping Street
    8.8 km

Convenience store

  • 7 Eleven
    1.6 km

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Shibuya Crossing
    520 m
  • Meiji Jingu
    2.3 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Tokyo Tower
    3.8 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ginza
    6.0 km
  • Ueno Park
    9.2 km
  • Asakusa
    10.5 km
  • Sensoji Temple
    10.6 km
  • Tokyo Skytree
    11.4 km

Nearby landmarks

  • Belgo
    170 m
  • Air
    250 m
  • Toyosaka Inari Shrine
    260 m
  • Aoyama Street
    280 m
  • Konno Hachimangu Shrine
    290 m
  • Shibuya Train Station
    340 m
  • Tofuku-ji Temple
    350 m
  • Hikarie
    350 m
  • Yutaka Ozaki Memorial Plate
    360 m
  • Cosmo Planetarium Shibuya
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Pets are strictly not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)1800 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of floors14
  • Number of restaurants0
  • Number of rooms 195
  • Room voltage100
  • Year property opened2001
  • Most recent renovation2016

Parking

  • Daily parking fee2000 JPY

Reviews of JR EAST HOTEL METS SHIBUYA from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.2
Location8.8
Service9.0
Value for money8.3
High score for Tokyo
Rating
9+ Exceptional (63)
8-9 Excellent (26)
7-8 Very Good (18)
6-7 Good (10)
<6 Below Expectation (8)
Time of the year
Mar - May (16)
Jun - Aug (30)
Sep - Nov (54)
Dec - Feb (25)
All guests (325)
All room types
All languages

Show reviews that mention 

Showing 125 verified guest comments
12345
10.0
Exceptional
Zhen from Australia
Group
Superior Single Room for 2 People - Smoking
Stayed 6 nights in September 2019

Amazing location/facilities and staff was extremely friendly. Most recommended !”

Location is exceptional and one of the easiest and most convenient in all of Tokyo. Staff are very friendly here, the facilities and amenities are top notch. Room size was very reasonable and everything was very clean. Stayed here twice now and wouldn’t hesitate to recommend anyone to stay here at all, truly top notch!

Reviewed October 13, 2019

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10.0
Exceptional
Martin from Switzerland
Couple
Superior Twin Room for 2 People - Non-Smoking
Stayed 2 nights in May 2019

Very conveniently located”

This hotel is very easy to find when stepping out of the NEX airport train. Just go up the escalators and straight through the next door to the elevator to the upper floor. The new Shibuya River development is just across the street. Access to the Yamanote line is a bit cumbersome at this time. The train station is being remodeled in view of the Olympics 2020. Breakfast is in a restaurant in the building (different business). But the breakfast is not really worth the money.

Reviewed June 09, 2019

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9.6
Exceptional
Philippa from Australia
Couple
Superior Single Room for 2 People - Smoking
Stayed 6 nights in October 2019

Very convenient hotel for Shibuya ”

We stayed on the 14th floor which was well sound proofed. Faculties are clean and provide everything you need during your stay. They have a laundry room with combini machines and a microwave and a pharmacy next to the entry. You can access the hotel directly from the JR station new South Gate, during our stay we often used the station as a cut through. During our stay the the #19 typhoon hit Tokyo in addition to a 5.7 earthquake in the area. We extended our stay to weather it’s passing, staff were calm and took care of people in the stressful situation. There was also a Lawson directly across the road which (during the typhoon only convenience stores remained open which was a god send for us tourists).

Reviewed October 14, 2019

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10.0
Exceptional
ramon from United States
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 4 nights in January 2020

Exceptional”

We stayed for 4-nights to avail of the location of this hotel. We have 7- day JR pass as US tourists. Location is in Shibuya station and perfect for us since we visited many places/attractions in Tokyo riding JR transport systems-Narita Express, Shinkansen bullet train and local train as well. We’ll recommend this hotel to our friends and relatives.

Reviewed January 28, 2020

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10.0
Exceptional
Kara from United States
Solo traveler
Superior Single Room for 1 Person - Non-Smoking
Stayed 2 nights in June 2019

Great price, even better location ”

This hotel was awesome. Located right in Shibuya Station, I never got lost, and traveling to other areas of Tokyo was super easy. The staff were amazingly friendly and the room was pretty big for Japan. The bathroom was the biggest I saw anywhere I stayed, and the tub was A+++. I will definitely be staying here again when I visit next time!!

Reviewed June 22, 2019

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10.0
Exceptional
Kah from Singapore
Group
Superior Single Room for 2 People - Non-Smoking
Stayed 4 nights in August 2019

Very good stay!”

The hotel provides very good services and the room is just nice for 2. The hotel is beside JR Saikyo line and Narita Express! Do not need to travel far with your luggage! I would like to stay there again!

Reviewed September 03, 2019

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9.6
Exceptional
Debra from United States
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 3 nights in September 2019

Exceptional”

Room was relatively spacious for Tokyo standards and had updated facilities (such as light controls next to the bed and a heated mirror that doesn't fog up). We loved using the cell phone that they provide. However definitely agree that it is confusing with the construction. We learned this the hard way - we entered through the JR new south exit (which is right next to the hotel) and tried to exit through the other side to get to the ginza line (which is not JR) but were told we would have to pay 140, unless we went back out the new south exit (which is pretty far from the main station). Conversely on the way back from the station to the hotel, we initially walked very far to get around the construction and got super frustrated. TIPS - to get around the construction more effectively, go through Shibuya stream (links to station above construction). There may also be a way to cut through the JR station without paying by showing your hotel keycard, ask the front desk more about this.

Reviewed October 05, 2019

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10.0
Exceptional
Edwin from Indonesia
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 8 nights in November 2019

Very nice hotel”

Small yet comfortable, it really suits for travellers since the station only few meters away from the hotel. The staff also really helpful and the coffee machine always helps me starting my day.

Reviewed December 07, 2019

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10.0
Exceptional
Hsin from Taiwan
Solo traveler
Superior Single Room for 1 Person - Non-Smoking
Stayed 2 nights in April 2019

Great location, nice room”

Location is perfect, just next to the subway station and there is a lot of restaurants around. Room is clean and nice.

Reviewed May 10, 2019

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10.0
Exceptional
Wipada from Hong Kong SAR, China
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 2 nights in October 2019

Outstanding in everything aspects ”

Highly recommended. Near to everything. Very convenient. Right next to south exit of the train station. If you come with NEX is just 1 mins walk from stepping out of the train to Hotel. Close to centre of Shibuya too.

Reviewed October 09, 2019

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10.0
Exceptional
Eoin from Ireland
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 6 nights in September 2019

Excellent location”

Excellent location right above the Shibuya station, but you don’t hear the trains at all in the room. Rooms are small but absolutely all you need if you are going to be out all day touring Tokyo!

Reviewed September 29, 2019

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9.6
Exceptional
Aaron
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 9 nights in May 2019

Good location”

The hotel located at New South Exit, very convenient to take N'EX and Saikyo Line, but need to walk a distance to Yamatone Line. The room is very clean and the hotel staff are friendly and helpful. No mineral water provided but there is free coffee provided at reception lobby. Easy access to convenient store and restaurants too.

Reviewed June 17, 2019

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9.6
Exceptional
chanachai from Thailand
Solo traveler
Superior Single Room for 2 People - Non-Smoking
Stayed 3 nights in December 2019

Great stay”

About 600m from Shibuya station’s Hachiko exit but the hotel is right next to the station’s new south exit (JR). The room is well equipped and very clean. The bed is okay, no topper but quite comfortable. Overall, it was a great stay here.

Reviewed December 20, 2019

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9.6
Exceptional
Isabel from Australia
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 3 nights in September 2019

Great location”

Very convenient location, quiet and clean room with a good size bathroom and comfortable beds. Staff were friendly and helpful and hotel services offered are excellent. So many places to have breakfast etc nearby and we would stay here again.

Reviewed October 26, 2019

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9.6
Exceptional
Insung from South Korea
Solo traveler
Superior Single Room for 2 People - Non-Smoking
Stayed 2 nights in June 2019

great location”

located in the southern exit of shibuya station very comfortable and easy to take the nex shibuya airport line. A bit of walk to main shibuya tourist attractions. the breakfast was okay.. nothing spectacular just basics.

Reviewed July 04, 2019

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9.6
Exceptional
Katrina from Philippines
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 3 nights in December 2019

Very happy with my stay here! ”

Great location about 10mins walk from Shibuya station, scramble, etc. Room was clean and size was good for Japan standards. Staff accommodating. Definetly a good base in tokyo!

Reviewed December 05, 2019

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9.6
Exceptional
Hoang from Vietnam
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 4 nights in January 2020

Super deal for the price”

The hotel is really good, the bed is comfort, the check in/out process is fast, the most special is about the location where you can travel to anywhere from Tokyo using the station next door which is super convenient

Reviewed October 26, 2020

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9.6
Exceptional
Nita from Australia
Couple
Superior Single Room for 2 People - Non-Smoking
Stayed 5 nights in December 2019

Great stay and great location”

Very clean, location right next to the New South Gate exit. Staff speak basic English. Unlimited amenities (except toothbrushes and soap and shampoo). Good size room in Japan

Reviewed January 05, 2020

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9.6
Exceptional
Claudia from Canada
Family with teens
Superior Twin Room for 2 People - Non-Smoking
Stayed 4 nights in July 2019

Comfortable hotel in great location in Shibuya ”

Well organized and prepared for tourist. Friendly staff and nice beds. Unbeatable location with access inside the train station in Shibuya.

Reviewed July 14, 2019

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10.0
Exceptional
Kerry from Japan
Group
Superior Single Room for 2 People - Non-Smoking
Stayed 1 night in December 2021

Exceptional”

One of the best budget hotels in shibuya

Reviewed January 04, 2022

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