JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
JR EAST HOTEL METS SHIBUYA
Lobby, JR EAST HOTEL METS SHIBUYA in Tokyo
Surrounding environment, JR EAST HOTEL METS SHIBUYA in Tokyo
JR EAST HOTEL METS SHIBUYA
Surrounding environment, JR EAST HOTEL METS SHIBUYA in Tokyo

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8.9Excellent

3,584 reviews

3,584 reviews

Location 9.3
Service 9.3
Cleanliness 9.2
Value for money 8.9
Facilities 8.8
See map

9.3Exceptional

Location rating score

Exceptional location - 270 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Belgo
170 m
Air
250 m
Toyosaka Inari Shrine
260 m
Aoyama Street
280 m
Konno Hachimangu Shrine
290 m
Popular landmarks
Shibuya Crossing
520 m
Meiji Jingu
2.3 km
Shinjuku Gyoen National Garden
3.4 km
Tokyo Tower
3.8 km
Tokyo Metropolitan Government Building observation room
4.0 km
Closest landmarks
Ranking Ranqueen
390 m
Shibuya-san
400 m
Junie Moon
410 m
Jz Brat
420 m
Shibuya Fureai Botanical Center
430 m
2023

JR EAST HOTEL METS SHIBUYA

3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shibuya part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

340 meters to public transportation

Check-in [24-hour]

490 meters to Hachiko

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

66 travelers have booked today.

Value for money8.9
Distance to city center1km
Location rating9.3
Nearest airportHaneda Airport (HND)
Distance to airport13.7 km

Rooms available at JR EAST HOTEL METS SHIBUYA

Room
...
  • Room size: 21 m²/226 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 21 m²/226 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does JR EAST HOTEL METS SHIBUYA offer laundry services?

Yes! JR EAST HOTEL METS SHIBUYA includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA has car park onsite with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What steps does JR EAST HOTEL METS SHIBUYA take in terms of hygiene, safety, and cleanliness?

JR EAST HOTEL METS SHIBUYA fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with staff trained in safety protocol, temperature check for guests and staff, body thermometer, and sterilizing equipment for increased safety precautions and hygiene protocols.

What interesting attractions are close by JR EAST HOTEL METS SHIBUYA that are in walking range?

While residing at JR EAST HOTEL METS SHIBUYA, jump start your vacation by discovering the closest destinations that are within close proximity to the property which include Belgo, Air, and Toyosaka Inari Shrine.

What is the minimum age requirement for guest at JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA only allows visitors that are above 6 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

What payment options are supported at JR EAST HOTEL METS SHIBUYA?

JR EAST HOTEL METS SHIBUYA supports up to 6, with payment card selections consisting of UnionPay, MasterCard, American Express, and Visa.

What is the verified guest review consensus about JR EAST HOTEL METS SHIBUYA's wellness amenities?

100.0% of our past guest reviews have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for JR EAST HOTEL METS SHIBUYA down in the review section.

What is the average rating that verified Solo travelers' have given to JR EAST HOTEL METS SHIBUYA?

Past solo travelers that have stayed at this property have given JR EAST HOTEL METS SHIBUYA an average rating of 9.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to JR EAST HOTEL METS SHIBUYA?

Past families with older children that have stayed at this property have given JR EAST HOTEL METS SHIBUYA an average rating of 9.0. You can look into more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about JR EAST HOTEL METS SHIBUYA?

Past local visitors that have stayed at this property have given JR EAST HOTEL METS SHIBUYA an average rating of 9.2. You can look up on more descriptive customer reviews, and responses for this property down in the review section.

What time is check-in and check-out at JR EAST HOTEL METS SHIBUYA?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What people love about JR EAST HOTEL METS SHIBUYA

  • 8.4

    Excellent
    Staff 

    "Room is clean and staff is friendly and helpful"

    Eugene

    |

    October 18, 2023

  • 9.6

    Exceptional
    Cleanliness

    "It's a lovely hotel with clean rooms that are well-equipped with everything one might need."

    Sollis

    |

    October 2, 2023

  • 10

    Exceptional
    Location

    "It was a good decision because the hotel is very close to Shibuya station and Shibuya crossing."

    Sollis

    |

    October 17, 2023

Property ranking|Compared to 5,841 Tokyo properties
Location score
9.3/10
Service score
9.3/10
Couples review score
9.1/10
Value for money score
8.9/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
97
%
of Tokyo properties
More about JR EAST HOTEL METS SHIBUYA

More about JR EAST HOTEL METS SHIBUYA

JR EAST HOTEL METS SHIBUYA

Make everyday special with all that Tokyo has to offer with a stay at JR EAST HOTEL METS SHIBUYA.
Enjoy all that JR EAST HOTEL METS SHIBUYA has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Tokyo is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at JR EAST HOTEL METS SHIBUYA. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at JR EAST HOTEL METS SHIBUYA provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and in-room video streaming available in some selected rooms. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at JR EAST HOTEL METS SHIBUYA. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


Around the property

Don't miss out on all that Tokyo has to offer! Be sure to stop by Tokyo Tower located 3.7 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find incredible value for money here, which is ranked better than 96% of the city's accommodation.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.
Past guests love the staff and service here, rating it above 98% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV

Location

3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002
Exceptional
Location

9.3

Airports
  • Haneda Airport (HND)
    13.7 km
  • Narita International Airport (NRT)
    63.5 km
Public transportation
  • Shibuya Train Station
    340 m
  • Shinsen Station
    950 m
Hospital or clinic
  • Japan Red Cross Medical Center
    1.3 km
Shopping
  • Ameyoko Shopping Street
    8.8 km
Convenience store
  • 7 Eleven
    1.6 km
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Shibuya Crossing
    520 m
  • Meiji Jingu
    2.3 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Tokyo Tower
    3.8 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ginza
    6.0 km
  • Ueno Park
    9.2 km
  • Asakusa
    10.5 km
  • Sensoji Temple
    10.6 km
  • Tokyo Skytree
    11.4 km
Nearby landmarks
  • Belgo
    170 m
  • Air
    250 m
  • Toyosaka Inari Shrine
    260 m
  • Aoyama Street
    280 m
  • Konno Hachimangu Shrine
    290 m
  • Shibuya Train Station
    340 m
  • Tofuku-ji Temple
    350 m
  • Hikarie
    350 m
  • Yutaka Ozaki Memorial Plate
    360 m
  • Cosmo Planetarium Shibuya
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Pets are strictly not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)1800 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors14
  • Number of restaurants0
  • Number of rooms 195
  • Room voltage100
  • Year property opened2001
  • Most recent renovation2016
Parking
  • Daily parking fee2000 JPY

Reviews of JR EAST HOTEL METS SHIBUYA from real guests

Provided by verified guests of Agoda
9.0
Location9.3
Service9.3
Cleanliness9.2
Value for money8.9
Facilities8.8
High score for Tokyo
Rating
9+ Exceptional (799)
8-9 Excellent (166)
7-8 Very Good (126)
6-7 Good (28)
<6 Below Expectation (32)

Show reviews that mention 

Showing 1,151 verified guest comments
12345
10.0
Exceptional
MINJI from South Korea
Family with young children
Premium Twin Room for 2 People - Smoking
Stayed 6 nights in April 2023

Very satisfied with housekeeping”

I booked this hotel because I thought it would be convenient to get off and on the Narita Express. If you don't want to struggle with your luggage on the first day, I recommend it. The return trip was also comfortable and satisfying. The staff were all friendly, and the view of Tokyo Tower, which looked small, was also nice. During the week-long stay, the room cleaning and organization were perfect. It's a very satisfying part. They even asked separately if the cleaning was done well. I added breakfast and ate at the cafe on the 3rd floor. It's okay. The menu didn't change much. It was my first trip to Tokyo, but I want to stay here again next time.

Reviewed May 01, 2023
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10.0
Exceptional
Areum from South Korea
Solo traveler
Superior Single Room for 2 People - Non-Smoking
Stayed 4 nights in March 2023

Clean!”

The towels, bottled water, bathrobes, and slippers were changed daily, making the stay comfortable. The bathroom did not have any unpleasant odors (which was my biggest concern). The hotel is conveniently located near Shibuya Station, making it safe and easy to use. The room was equipped with various types of outlets and amenities, which was great. Two people stayed in a single room, and when the suitcases were opened, it felt a bit cramped, but when they were closed, it was a comfortable size. We requested a quiet room on a high floor, so the subway noise was not too loud (like city ASMR... haha). The staff were always friendly and helpful, making the stay enjoyable. I would recommend this hotel to my friends. Highly recommended :)

Reviewed March 15, 2023
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10.0
Exceptional
Joonghyun from South Korea
Couple
Premium Single Room for 2 People - Smoking
Stayed 3 nights in March 2023

Great location directly connected to Shibuya Station”

It is located right next to Shibuya Station, so you can take the NEX from Narita Airport to Shibuya and go straight to the hotel. The exit is Shin-Nanbu, but since it was my first trip to Japan, I went out to Nanbu Station and got lost at first. If you come out of the Shin-Nanbu exit, it's right there. The staff and helpers were very kind, and although we didn't have much interaction, they were still friendly. I heard that Japanese accommodations are small, but it was still good. They had one large suitcase and one small suitcase open. Good, good. If I go to Shibuya again, I would like to stay here again.

Reviewed March 26, 2023
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10.0
Exceptional
EUN-YOUNG from South Korea
Solo traveler
Superior Single Room for 1 Person - Non-Smoking
Stayed 2 nights in November 2022

I will be staying here for my next Tokyo trip”

This is my first time staying at such a well-located hotel. Although it hasn't been long since it opened, it's really the best. Is it called Shibuya New South Gate? When I went out there, the hotel entrance was right there without going down the stairs, so it was no problem even if it rained. It was really great. There's a Lawson convenience store right in front of the hotel, and if you go a little to the right, there's a 7-Eleven. If you go a little to the left, there's a small mall where you can find Dean & Deluca, restaurants, and a mart. It was so nice. Shibuya is a great place to move around, so I highly recommend it! Also, there is a Korean staff member who is really kind and took care of everything from check-in to check-out. If you need a multi-adapter, you can ask at the counter. Another good thing is that there is a bathtub, and the bath salts among the amenities at the counter are really diverse, like the ones you can buy at a mart. If you come here, you don't need to buy bath soap/salt at all. Good, good. I'll have to come again next time. :-)

Reviewed December 07, 2022
Auto-translated through generative A.I.
10.0
Exceptional
hyunji from South Korea
Group
Superior Single Room for 2 People - Non-Smoking
Stayed 2 nights in April 2023

Great location near the train station”

Connected to the station, very accessible. There's a convenience store right in front and it's close to the city center, which is great. It's also nice that it's not located in a too noisy area. The room wasn't too narrow to the point of feeling cramped! I was satisfied to see Tokyo Tower in the distance, and the staff were also friendly! There was a Korean staff member who gave us good guidance~ Great!

Reviewed April 18, 2023
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12345
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