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View, Natural SPA Auberge gen Hakone Gora in Hakone
Natural SPA Auberge gen Hakone Gora
Lobby, Natural SPA Auberge gen Hakone Gora in Hakone
Natural SPA Auberge gen Hakone Gora
Natural SPA Auberge gen Hakone Gora
a bath room with a toilet and a window, Natural SPA Auberge gen Hakone Gora in Hakone
a view from a balcony of a restaurant with a view of the ocean, Natural SPA Auberge gen Hakone Gora in Hakone

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9.3

Exceptional

37 reviews

37 reviews

View1
Housekeeping1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Hakuundo Chaen

390 m

Sounzan

410 m

Hakone Tozan Cable Car Nakagora Station

90 m

Kami-Gora

190 m

Hakone Tozan Cable Car Koen Kami Station

330 m

Popular landmarks
Hakone Gōra Park

470 m

The Hakone Open-Air Museum

1.0 km

Hakone Ropeway

1.9 km

Ōwakudani

1.9 km

Pola Museum of Art

2.0 km

Closest landmarks
Hakone Gōra Park

470 m

Hakone Museum of Photography

600 m

Hakone Meissen Antique Museum

650 m

Sanno Shrine

700 m

Gora Onsen

780 m

Natural SPA Auberge gen Hakone Gora

1300-238 Gora, Hakonemachi Gora Onsen, Hakone, Hakone, Japan, 250-0408 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. This 5-star property features hot spring bath to make your stay more indulgent and memorable.

Highlights

Sparkling clean

100 meters to public transportation

Top Value

Inside city center

490 meters to Hakone Gōra Park

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Wi-Fi in public areas

Family room

Smoking area

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on Agoda.com
Value for money9.1
Location rating9.0
Nearest airportHaneda Airport (HND)
Distance to airport75.0 km

Rooms available at Natural SPA Auberge gen Hakone Gora

Top Floor Western-Japanese Style Junior Suite - GIN DEN RIN
...
  • Room size: 85 m²/915 ft²
  • Mountain view
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Suite with Tatami Area with Open-Air Bath - Top Floor - (GIN/DEN/RIN)
...
  • Room size: 80 m²/861 ft²
  • Mountain view
  • 2 single beds and 3 futons
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Top Floor Superior Western-Japanese Style Suite - SHO
...
  • Room size: 70 m²/753 ft²
  • Mountain view
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Top Floor Deluxe Western-Japanese Style Suite - RYO
...
  • Room size: 100 m²/1076 ft²
  • Mountain view
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Top Floor Moderate Western-Japanese Style Suite - SUI
...
  • Room size: 60 m²/646 ft²
  • Mountain view
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Suite with Tatami Area with Open-Air Bath - Top Floor- (SUI)
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 single beds and 2 futons
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Superior Corner Suite with Tatami Area with Open-Air Bath - Top Floor - (SHO)
...
  • Room size: 70 m²/753 ft²
  • Mountain view
  • 2 single beds and 2 futons
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Deluxe Corner Suite with Tatami Area with Open-Air Bath - Top Floor-(RYO)
...
  • Room size: 90 m²/969 ft²
  • Mountain view
  • 2 single beds and 4 futons
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Corner Suite with Tatami Area with Open-Air Bath -(GAKU/ TAKU/ SAKU/ MAKU)
...
  • Room size: 100 m²/1076 ft²
  • 2 single beds and 3 futons
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Suite Twin Room with Living Area with Open-Air Bath - (SEI/ REI/ KEI /KAI)
...
  • Room size: 60 m²/646 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Natural SPA Auberge gen Hakone Gora?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Natural SPA Auberge gen Hakone Gora?

For those who wish to drive their own cars, Natural SPA Auberge gen Hakone Gora has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

What is the smoking policy at Natural SPA Auberge gen Hakone Gora?

Natural SPA Auberge gen Hakone Gora does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Natural SPA Auberge gen Hakone Gora?

Hakone Tozan Cable Car Nakagora Station is the closest train, metro, or bus station, about 90 m away from Natural SPA Auberge gen Hakone Gora.

What restaurants are nearby Natural SPA Auberge gen Hakone Gora?

Natural SPA Auberge gen Hakone Gora is located in Hakone, famous for good restaurants such as Bakery & Table, Amazake-chaya Tea House and La Terrazza.

What popular shopping places are close to Natural SPA Auberge gen Hakone Gora?

Located in the Hakone area, Natural SPA Auberge gen Hakone Gora is close to great shopping choices like Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

What are popular attractions near Natural SPA Auberge gen Hakone Gora?

Guests at Natural SPA Auberge gen Hakone Gora can easily visit The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum located in the Hakone area.

What popular natural sightseeing spots are close to Natural SPA Auberge gen Hakone Gora?

Natural SPA Auberge gen Hakone Gora is located in the Hakone area, which is famous for natural sightseeing destinations such as Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Natural SPA Auberge gen Hakone Gora

  • 9.6

    Exceptional
    Spaciousness

    "A comparatively a modern facility in Gora area, the room is spacious and impeccably clean, the dinner we had was prepared with details and very tasty."

    Pohsi

    |

    March 19, 2023

  • 10

    Exceptional
    Location

    "Best location and best room set up!"

    Benson

    |

    January 16, 2023

  • 10

    Exceptional
    Location

    "location is by far the best."

    Roy

    |

    December 27, 2022

Property ranking|Compared to 487 Hakone properties
See all rankings
Cleanliness score
9.7/10
Room size
84 sqm.
Value for money score
8.9/10
Couples review score
9.3/10
Better than
99
%
of Hakone properties
Bigger than
97
%
of Hakone properties
Better than
96
%
of Hakone properties
Better than
96
%
of Hakone properties
Overall rating:

9.3

Exceptional
37 reviews
Cleanliness
9.7
Facilities
9.4
Location
9.0
Read all reviews >
More about Natural SPA Auberge gen Hakone Gora

More about Natural SPA Auberge gen Hakone Gora

Natural SPA Auberge gen Hakone Gora

Maximize your Hakone adventure with a stay at Natural SPA Auberge gen Hakone Gora, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hakone is easy with a stay at Natural SPA Auberge gen Hakone Gora, just 1.0 km from The Hakone Open-Air Museum.
Natural SPA Auberge gen Hakone Gora provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. The helpful staff at the front desk can assist you with services including luggage storage.
The ryokan even offers a fireplace for a warm atmosphere on chilly nights. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The ryokan provides linen service and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Natural SPA Auberge gen Hakone Gora include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The ryokan also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Natural SPA Auberge gen Hakone Gora also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Ryokan's host of recreational offerings ensures you have plenty to do during your stay. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

There are many attractions to discover within close proximity to Natural SPA Auberge gen Hakone Gora. The most well-known nearby local attraction is Hakone Ropeway which is located just about 1.8 km away. Pose in front of Odawara Castle located 10.3 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
Past guests rate facilities here higher than 98% of the city's accommodation.
This ryokan stands above the rest with a cleanliness score that beats 98% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Air purifier
  • Bathrobes
  • Bathtub
  • Blu-ray player
  • Carbon monoxide detector
  • Coffee/tea maker
  • Complimentary tea
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Humidifier
  • In-room tablet
  • Internet access – wireless
  • Linens
  • Non-smoking
  • Open air bath privileges
  • Private bathroom
  • Refrigerator
  • Seating area
  • Shower
  • Tatami flooring
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Location

1300-238 Gora, Hakonemachi Gora Onsen, Hakone, Hakone, Japan, 250-0408
Exceptional
Location

9

Airports
  • Haneda Airport (HND)
    75.0 km
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.1 km
Public transportation
  • Hakone Tozan Cable Car Nakagora Station
    90 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    2.5 km
Convenience store
  • Lawson
    950 m
Cash withdrawal
  • ATM
    760 m

What's nearby

Popular landmarks
  • Hakone Gōra Park
    470 m
  • The Hakone Open-Air Museum
    1.0 km
  • Hakone Ropeway
    1.9 km
  • Ōwakudani
    1.9 km
  • Pola Museum of Art
    2.0 km
  • Hakone Venetian Glass Museum
    2.9 km
  • Little Prince Museum
    3.2 km
  • Sengokuhara
    3.7 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.9 km
  • Odawara Castle
    10.3 km
Nearby landmarks
  • Hakone Tozan Cable Car Nakagora Station
    90 m
  • Kami-Gora
    190 m
  • Hakone Tozan Cable Car Koen Kami Station
    330 m
  • Hakuundo Chaen
    390 m
  • Sounzan
    410 m
  • Hakone Gōra Park
    470 m
  • Hakone Tozan Cable Car Koen Shimo Station
    570 m
  • Hakone Museum of Photography
    600 m
  • Hakone Meissen Antique Museum
    650 m
  • Sanno Shrine
    700 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out from09:00
  • Check-out until11:00
The property
  • Number of rooms 45

Reviews of Natural SPA Auberge gen Hakone Gora from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.7
Facilities9.4
Location9.0
Service9.6
Value for money9.1
High score for Hakone
Rating
9+ Exceptional (14)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (7)
Jun - Aug (0)
Sep - Nov (1)
Dec - Feb (8)
Showing 16 verified guest comments
9.6
Exceptional
Pek from Australia
Couple
Top Floor Moderate Western-Japanese Style Suite - SUI
Stayed 1 night in April 2023

Lovely hotel with private onsen ”

Loved our private onsen and metriculous service throughout the stay

Reviewed April 04, 2023

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9.2
Exceptional
Ka from Hong Kong SAR, China
Couple
Classic Western Style Suite - SEI REI KEI KAI
Stayed 1 night in March 2023

Clean and comfy”

Love the modern and simple design. The in room onsen is great. Staff is nice. Love it!

Reviewed March 28, 2023

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9.6
Exceptional
Pohsi from United States
Couple
Premier Western-Japanese Style Suite - GAKU TAKU SAKU MAKU
Stayed 1 night in March 2023

Great facility and good value”

We’ve been to a lot of high end Ryokans before, although Gen is not the best yet, it definitely provides a good value and tries everything they can to assure their customers a great stay. A comparatively a modern facility in Gora area, the room is spacious and impeccably clean, the dinner we had was prepared with details and very tasty. We’d recommend highly and will return in the future.

Reviewed March 19, 2023

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10.0
Exceptional
Benson from Hong Kong SAR, China
Couple
Luxury Western-Japanese Style Suite - ZEN SEN SHIN EN
Stayed 1 night in January 2023

Exceptional”

Best location and best room set up!

Reviewed January 16, 2023

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9.2
Exceptional
Lydia from Singapore
Couple
Top Floor Moderate Western-Japanese Style Suite - SUI
Stayed 2 nights in December 2022

Quiet getaway. Service was impeccable.”

Lovely ryokan with a good view. Kaiseki was delicious and amenities were of good quality. Really friendly staff too! As the hotel is built on the mountain it is not very accessible and slopes are steep.

Reviewed January 08, 2023

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10.0
Exceptional
WONG from Brunei Darussalam
Couple
Premier Western-Japanese Style Suite - GAKU TAKU SAKU MAKU
Stayed 1 night in December 2022

Excellent service”

We had an assigned person who served us from the moment we stepped into the hotel until we check out. The hotel was very accommodating that they provide free shuttle to drop us at the nearby train station. Will definitely go back in the future.

Reviewed January 01, 2023

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10.0
Exceptional
Roy from Canada
Family with young children
Premier Western-Japanese Style Suite - GAKU TAKU SAKU MAKU
Stayed 1 night in December 2022

The best experience by far”

Ok, Yes, this is not cheap compared to others. But the experience, service. and location is by far the best. Just keep in mind that this is an all-inclusive resort. Once you set foot into their resort, you can be carefree and enjoy every bit of it. Their staff is friendly and informative. not to mention the in room open bath you can soak in anytime you like. I can go on and on but I think is better to experience it yourself.

Reviewed December 27, 2022

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10.0
Exceptional
Tomohiro from Japan
Couple
Classic Western Style Suite - SEI REI KEI KAI
Stayed 1 night in March 2023

至福のひと時を過ごせる宿”

一泊二日で利用いたしました。 事前に妊娠中、誕生日である事を伝え、当日を迎えました。 当日、妊娠中で食べれない物や飲み物等、配慮して頂き、ディナーのメニュー表までも差し替えて頂いていました。 また、誕生日のサプライズについても、急な変更にも関わらず、対応して頂きました。 スタッフさんの懇切丁寧な説明やホスピタリティさを感じるお宿です。 また、利用させて頂きます。

Reviewed March 26, 2023

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4.8
TAKANOBU from Japan
Couple
Top Floor Deluxe Western-Japanese Style Suite - RYO
Stayed 1 night in March 2023

食事はとても美味しい。でも高いかな……”

食事はとても美味しかった。 ただ、部屋食をサーブする男性スタッフが、一旦部屋に入ってきた後に、部屋と廊下を行き来する際、靴を履かずに靴下のまま廊下に出で食事を運び、そのまま部屋に入ってくるという行為を連発……。ん~教育というか……常識を疑いました。 部屋は広く綺麗ですが、安普請。 結果として、2人で13万ほどの宿泊費は、高いかな?という感想です。 悪くはないが、高いかな?という感じです。

Reviewed March 15, 2023

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10.0
Exceptional
Ayano from Japan
Family with young children
Premier Western-Japanese Style Suite - GAKU TAKU SAKU MAKU
Stayed 1 night in March 2023

全部が最高だった!不満点は何もない!”

乳幼児2人と家族4人で利用させて頂きました。とにかくご飯が美味しかったです♡ 私たち夫婦も同業なのですが本当に丁寧でワクワクするお料理たちでした。タイミングのよい部屋食でゆっくり食べれました。 それから乳幼児向けのサービスが個人的にはとても有り難かったです。お尻拭き、おむつゴミ箱、Pigeonのボディーソープ、バンボ、0.2歳も着れた作務衣、至れり尽くせりで小さな子のいる方が働いているのかな?と思うほどよく分かってるな〜というサービスでした。子どものごはんには海苔やふりかけなども添えてくれました。 部屋風呂は湯の温度がぬるい?のような口コミがいくつかあり3月なので心配していましたが全くそんな事はなく、ちょい熱いくらいだったので水を足してちょうどよく出来ました。広大な眺望にリフレッシュできて素敵な旅になりました! サービスは勿論満点でしたが、何よりスタッフさんがどの方も温かくて、ほっこりしました。いわゆる高級宿というタイプは子連れだと申し訳なさが勝ってしまいますが、そんなとこも受け入れて下さり気疲れする事なくプライバシーが保たれていた為、気持ちまで休める事ができました。 とにかく周りにお勧めしたい宿ナンバーワンです。ありがとうございました♡

Reviewed March 13, 2023

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10.0
Exceptional
HIROKO from Japan
Couple
Premier Western-Japanese Style Suite - GAKU TAKU SAKU MAKU
Stayed 1 night in December 2022

Exceptional”

主人のお誕生日で利用いたしました。 館内は清潔でおしゃれな和モダンな雰囲気で、お料理も目で楽しみ、お味もとても良かったです。東京の割烹より、よほどこちらのお料理の方が美味しかったです。またスタッフの方の対応もきちんとして、優しくしていただきました。フリードリンクも24時間あり、助かりました。また利用したいです。

Reviewed December 18, 2022

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9.6
Exceptional
yip from China
Couple
Top Floor Moderate Western-Japanese Style Suite - SUI
Stayed 1 night in March 2023

春爛浸溫泉之旅”

多謝每一位細心服務的員工。是次旅程美滿及愉快。謝謝。

Reviewed March 23, 2023

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10.0
Exceptional
Wing from Hong Kong SAR, China
Couple
Classic Western Style Suite - SEI REI KEI KAI
Stayed 1 night in February 2023

超值”

highly recommended

Reviewed February 17, 2023

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9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
Classic Western Style Suite - SEI REI KEI KAI
Stayed 1 night in November 2022

Exceptional”

房間非常美觀,陽台景觀優美

Reviewed November 15, 2022

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10.0
Exceptional
김충선 from South Korea
Couple
Top Floor Superior Western-Japanese Style Suite - SHO
Stayed 1 night in February 2023

2인이 숙박하기에 최상의 숙소”

고라 역까지 리무진 서비스가 매우 훌륭하다. 실내의 컨디션도 매우 훌륭하며 식사는 환상적이었다.

Reviewed February 08, 2023

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7.6
Very good
LEOW from Hong Kong SAR, China
Family with teens
Classic Western Style Suite - SEI REI KEI KAI
Stayed 1 night in January 2023

Service好,但性價比不高”

房間空間還好,服務員態度非常好,但早晚餐味道有代改善。景觀麻麻地,私隱度要提高。

Reviewed January 23, 2023

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