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Exterior view, Kusatsu Onsen Daitokan in Kusatsu
Hot Spring Field View Japanese Style Room with 7.5 Tatami - Room plan, Kusatsu Onsen Daitokan in Kusatsu
a large pool of water in front of a large building, Kusatsu Onsen Daitokan in Kusatsu
Lobby, Kusatsu Onsen Daitokan in Kusatsu
Lobby, Kusatsu Onsen Daitokan in Kusatsu
a living room filled with furniture and a tv, Kusatsu Onsen Daitokan in Kusatsu
a living room filled with furniture and a tv, Kusatsu Onsen Daitokan in Kusatsu

Removed from saved list

7.4

Very good

730 reviews

730 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Tiyo no yu Bathhouse 30 m
Yubatake 70 m
Kusatsu Onsen Netsunoyu 120 m
Netsu-no yu Theatre Bath 120 m
Yakitori Shizuka 130 m
Shirahata Hot Spring 130 m
Kusatsu Onsen public bath 130 m
Shirohatanoyu Onsen 150 m
Shirane Shrine 150 m
Gozanoyu 170 m

Kusatsu Onsen Daitokan

126 Kusatsu Agatsumagun Kusatsucho, Kusatsu, Kusatsu, Japan, 377-1711 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Kusatsu part of Kusatsu, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

270 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Table tennis

Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Game room

Shops

Your dates are popular among travelersUsers are booking a place in Kusatsu every 9 minutes on Agoda.com
Value for money7.1
Location rating8.7

Rooms available at Kusatsu Onsen Daitokan

Japanese Style Room with 12 and 6 Tatami
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 5 futons
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 8 futons
Enter dates to see prices
Room
...
  • Room size: 17 m²/183 ft²
  • Smoking allowed
  • 5 futons
Enter dates to see prices
Japanese-style room (Upper Floors, Yoheijitei Wing)
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
Enter dates to see prices
Yubatake Side Japanese Style Room for 10 People with 12 and 6 Tatami
...
  • Room size: 63 m²/678 ft²
  • Street view
  • 8 futons
Enter dates to see prices
Room
...
  • Room size: 17 m²/183 ft²
  • Smoking allowed
  • 5 futons
Enter dates to see prices
Hot Spring Field View Japanese Style Room for 5 People with 10 Tatami
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 5 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 17 m²/183 ft²
  • Smoking allowed
  • 5 futons
Enter dates to see prices
Special Japanese/Western-style Room (Japanese-style Room + Twin Room, Upper Floors)
...
  • Room size: 43 m²/463 ft²
  • Smoking allowed
Enter dates to see prices
Room
...
  • Smoking allowed
  • Shower and bathtub
  • 3 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kusatsu Onsen Daitokan?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kusatsu Onsen Daitokan?

A stay at Kusatsu Onsen Daitokan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Kusatsu Onsen Daitokan has a car park that's close to the ryokan. Parking is free for guests. Self-parking is conveniently available at the ryokan. If you're looking for an easy way to get around Kusatsu with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Kusatsu Onsen Daitokan?

Start your mornings right, with the à la carte and buffet breakfast options offered at Kusatsu Onsen Daitokan.

What is the smoking policy at Kusatsu Onsen Daitokan?

Kusatsu Onsen Daitokan does permit smoking in some areas and is not 100% smoke-free. The ryokan offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Kusatsu Onsen Daitokan?

The closest train, metro, or bus station is Kusatsu Onsen Bus Terminal, 270 m away from Kusatsu Onsen Daitokan.

What restaurants are nearby Kusatsu Onsen Daitokan?

Kusatsu Onsen Daitokan’s neighborhood is Kusatsu which includes popular restaurants such as Hakukoutei, Tea Room and DAICHA-AN.

What are popular attractions near Kusatsu Onsen Daitokan?

Kusatsu Onsen Daitokan is located in Kusatsu area, which is famous for attractions such as Tiyo no yu Bathhouse, Yubatake and Kusatsu Onsen Netsunoyu.

What popular natural sightseeing spots are close to Kusatsu Onsen Daitokan?

Kusatsu Onsen Daitokan is located within Kusatsu, which makes it conveniently close to natural sights including Yukemuritei Foot Bath, Netsunoyu and Kusatsu Hot Spring.

See map

Explore the neighborhood

What people love about Kusatsu Onsen Daitokan

  • 10

    Exceptional
    Location

    "Clean hotel and near to Yubatake"

    Mushaidah

    |

    December 11, 2019

  • 9.6

    Exceptional
    Location

    "The location was really good."

    Huang

    |

    December 17, 2022

  • 9.2

    Exceptional
    Location

    "Great location steps away from the main onsen."

    Christopher

    |

    December 1, 2022

Property ranking|Compared to 112 Kusatsu properties
See all rankings
Cheapest price score
Location score
8.8/10
Value for money score
7.1/10
Cleanliness score
6.8/10
Better than
96
%
of Kusatsu properties
Better than
72
%
of Kusatsu properties
Better than
70
%
of Kusatsu properties
Better than
70
%
of Kusatsu properties
Overall rating:

7.4

Very good
492 reviews
Cleanliness
6.8
Facilities
6.8
Location
8.7
Read all reviews >
What travelers say they love:
Amazing place
Mely from Japan
Group
More about Kusatsu Onsen Daitokan

More about Kusatsu Onsen Daitokan

Kusatsu Onsen Daitokan

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Kusatsu Onsen Daitokan. Stay connected throughout your stay with free internet access provided. Your explorations of Kusatsu can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The ryokan's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Kusatsu Onsen Daitokan are designed with the guest in mind. To enhance your stay, some rooms at the ryokan come with linen service and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Kusatsu Onsen Daitokan, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the ryokan. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Kusatsu Onsen Daitokan has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. Test your skills! Get competitive with your travel group or other guests, at the ryokan's ping-pong table. No need to go anywhere after dinner -- play with friends or family at the games room.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Breakfast

2 mentions

View

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Massage
  • Table tennis
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
For the kids
  • Family room
  • Playground
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Location

126 Kusatsu Agatsumagun Kusatsucho, Kusatsu, Kusatsu, Japan, 377-1711
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 3 years and over are considered as adults.
  • Guests who book with children 1-2 years old are required to contact the property in advance. Additional charges may apply for children 1-2 years old. Please contact the property for more details.
  • Free shuttle bus is service available from Kusatsu Onsen Hotel Resort to Kusatsu Onsen Daitokan. Schedule is as below:

    ・01:10 PM, 01:30 PM, 01:50 PM
    ・02:10 PM, 02:30 PM, 02:50 PM
    ・03:10 PM, 03:30 PM, 03:50 PM,
    ・04:10 PM, 04:30 PM, 04:50 PM
    ・05:10 PM, 05:30 PM, 05:50 PM
    ・06:10 PM, 06:30 PM

    The service may be available out side of the schedule above. Please contact the property directly.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until21:00
  • Check-out from06:00
  • Check-out until10:00
  • Reception open until00:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors9
  • Number of rooms 95
Parking
  • Daily parking fee0 JPY

Property announcements

The breakfast serving style may be varies. It may switch from buffet to set meal plate, depending on the booking situation. Please contact the property directly for further inquiry.

There is no parking lot in front of the Daitokan entrance.
The hotel's exclusive parking lot is the "Daitokan Parking Lot" across from our sister hotel, Kusatsu Onsen Hotel Resort. (Navigation settings/TEL: 0279-88-2109 Address: 15-8 Kusatsu-machi, Agatsuma-gun, Gunma Prefecture)
*About 5 minutes by bus or 15 minutes on foot from the hotel
* Daitokan private parking lot ⇔ Daitokan shuttle bus circulating (free, no reservation required)

Reviews of Kusatsu Onsen Daitokan from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness6.8
Facilities6.8
Location8.7
Service7.7
Value for money7.1
High score for Kusatsu
Rating
9+ Exceptional (42)
8-9 Excellent (39)
7-8 Very Good (37)
6-7 Good (32)
<6 Below Expectation (64)
Time of the year
Mar - May (39)
Jun - Aug (27)
Sep - Nov (59)
Dec - Feb (89)

Show reviews that mention 

Showing 214 verified guest comments
12345
10.0
Exceptional
Mushaidah from Singapore
Family with young children
Hot Spring Field View Japanese Style Room with 7.5 Tatami
Stayed 1 night in December 2019

Nice hotel”

Onsen is good and room is comfortable. Clean hotel and near to Yubatake

Reviewed December 11, 2019

See room deals

10.0
Exceptional
CHIN from Malaysia
Couple
Japanese-Style Room 10 Tatami
Stayed 1 night in February 2020

Good Location and staff is friendly.”

The location is strategic and and English speaking's front desk staff is friendly and helpful.

Reviewed February 05, 2020

See room deals

このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 お褒めの言葉を頂戴し、ありがとうございます。お客様からのお褒めのお言葉が、私どもの励みになります。 ご滞在中はゆっくりお過ごしいただけましたか? 今後とも皆様に安心して心地よくお過ごしいただけますよう、スタッフ一同更なるサービス向上に励んで参りたいと存じております。 何卒、末長くご愛顧賜りますよう、お願い申し上げます。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
9.6
Exceptional
Chelsea from United States
Solo traveler
Standard Japanese-Style Room
Stayed 2 nights in December 2019

Superb location”

I got free breakfast at my stay which was buffet style. The location is right next to the Yubatake so you can just go out, walk around and come back in. Their onsen section is great and the room you get is traditional looking with all amenities. The only trouble I had was the wi-fi wasn’t showing up in my room at first but we got that fixed right away.

Reviewed December 20, 2019

See room deals

9.6
Exceptional
Jason from Japan
Family with young children
Japanese Style Room with 10 Tatami
Stayed 1 night in February 2020

Big hotel, town center.”

The biggest hotel in the center of town. The location could not be better. Parking lot is off site, but understandable considering the location right in the center of an old, traditional hot spring town. The hotel is a little worn, but not too bad.

Reviewed February 14, 2020

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このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 高評価を戴きありがとうございます。 当館は温泉街の中心地にございますので、専用駐車場が離れた場所にございます。 ご不便をおかけいたしますが、ご理解賜りますと幸いでございます。 今後とも、ご愛顧賜りますよう、お願い申し上げます。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
10.0
Exceptional
Mely from Japan
Group
Superior Japanese-Style Room with View
Stayed 2 nights in November 2021

Yubatake”

One of the many onsen places in Gunma. Amazing place

Reviewed November 14, 2021

See room deals

この度は草津温泉大東舘をご利用いただきまして誠にありがとうございます。 草津温泉を満喫いただけましたようで大変うれしく思います。 今後も草津温泉という場所を活か、お客様にご満足いただけますようサービスの向上に努めて参ります。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉大東舘 フロント

Responded December 02, 2022
Kusatsu Onsen Daitokan
9.2
Exceptional
Terra from Japan
Family with young children
Hot Spring Field View Japanese Style Room with 10 Tatami
Stayed 1 night in March 2020

Convenient, relaxing”

As others have said the facilities were a little run down, but the food was good and the view from the room great for the price. Enjoyed comparing the baths when they changed.

Reviewed March 28, 2020

See room deals

このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 高評価を頂戴しありがとうございます。 ご滞在中は、お食事や温泉などお楽しみいただけたようで、大変嬉しく存じます。 しかし、設備に関しましてご期待に添えず、大変心苦しく存じます。 いただいたご意見は今後の課題として検討させていただきます。その他、お気付きの点がございましたらお気軽にお申し付けくださいませ。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
8.8
Excellent
Thanh from Vietnam
Family with young children
Japanese Style Room with 10 Tatami for 4 People
Stayed 1 night in September 2020

Good location”

The stay was pleasant and the hotel's location is super convenient. The car park is a bit far from the hotel though.

Reviewed September 30, 2020

See room deals

8.0
Excellent
MARK from Philippines
Group
Hot Spring Field View Japanese Style Room for 4 People with 10 Tatami
Stayed 1 night in February 2020

Great Value for Money”

We stayed in a Japanese style room with tatami mats with a view of the Yubatake and it was good! I was almost gonna cancel because of some negative reviews but the room we stayed for 4 was very good value for money, very nice location and well-appointed. The view of the Yubatake from day to night was nice addition to our stay. There were complimentary snacks, the staff came just in time to set up the beddings and there was free access to the hot bath area. Although we went to a bigger Onsen bath. The elevator sensors were not working very well and the carpets to the room may be very run down but we didn't mind much.

Reviewed February 15, 2020

See room deals

このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 数々のお褒めのお言葉を頂戴し、大変恐縮いたしております。お客様からのお褒めのお言葉が、私どもの励みになります。 今後もお客様のお言葉に甘んじることなく、サービスの向上に努めてまいります。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
8.4
Excellent
Choi from Hong Kong SAR, China
Solo traveler
Japanese Style Room with 10 Tatami
Stayed 1 night in December 2019

money for value”

good location and easy to find, with shuttle bus for guest specially when you check out, you don't have to carry the heavy luggage up to the slope and reach the bus stop.

Reviewed December 13, 2019

See room deals

8.4
Excellent
Lynn from Singapore
Family with teens
Hot Spring Field View Japanese Style Room with 10 Tatami
Stayed 1 night in March 2020

Central but dated accommodation”

Love the location. Close to all amenities. However the hotel is a little dated. Onsen within hotel is small and basic. Outdoor onsen not hot.

Reviewed March 18, 2020

See room deals

このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 お褒めの言葉を頂戴し、ありがとうございます。 当館は湯畑の目の前でございますので、散策やお食事に大変便利かと存じます。 今後とも皆様に安心して心地よくお過ごしいただけますよう、スタッフ一同更なるサービス向上に励んで参りたいと存じております。 何卒、末長くご愛顧賜りますよう、お願い申し上げます。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
8.4
Excellent
Sutinee from Thailand
Couple
Hot Spring Field View Japanese Style Room with 7.5 Tatami
Stayed 1 night in December 2019

Great location.”

Very close to Yubatake. Good service. Clean but outdated.

Reviewed December 11, 2019

See room deals

8.4
Excellent
Cheung from Hong Kong SAR, China
Couple
Yubatake Side Japanese Style Room with 12 and 6 Tatami
Stayed 1 night in January 2020

Good Location”

Best Hotel and good location

Reviewed April 21, 2020

See room deals

Thank you for using our hotel. We are so glad that you were relaxed. We are looking forward to seeing next time. Kusatsu-onsen Daitokan Maeda

Responded August 25, 2020
Kusatsu Onsen Daitokan
6.8
Good
Wing from Malaysia
Family with teens
Japanese Style Room with 10 Tatami
Stayed 1 night in March 2020

Road Trip in Japan”

The location of this hotel is very good, very accessible and convenient! Will visit again if I have the chance.

Reviewed May 09, 2021

See room deals

この度は当館をご利用いただきまして、誠にありがとうございます。 またお時間を割いて貴重なご意見賜りましたこと、感謝申し上げます。 当館は湯畑の目の前の立地となっておりまして、散策やお食事に大変便利でございます。 今後ともお客様にご満足いただけるよう、サービス向上に努めて参ります。 何卒、末長くご愛顧賜りますよう、お願い申し上げます。 お客様のお越しを心よりお待ちしております。 草津温泉大東館 宮崎

Responded June 02, 2021
Kusatsu Onsen Daitokan
6.8
Good
Hiu from Hong Kong SAR, China
Couple
Hot Spring Field View Japanese Style Room with 10 Tatami
Stayed 1 night in December 2019

Good”

dinner is buffet, not as expected. not most of them can communicate with English but still one receptionist have better English and thankfully can talk to him

Reviewed December 05, 2019

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6.8
Good
philip from Hong Kong SAR, China
Solo traveler
Japanese Style Room with 10 Tatami
Stayed 1 night in February 2020

The pool is too small for such big hotel. ”

Total only 2 pools for men and 2 for women. 10 guys packed into a 6*10 feet’s outdoor pool. Not enjoyable:(

Reviewed February 15, 2020

See room deals

このたびは、草津温泉大東舘をご利用いただきまして、誠にありがとうございました。 また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 ご滞在中はお客様にご満足いただけるサービスがご提供できず、大変心苦しく存じます。 いただいたご意見は、今後の課題として検討させていただきます。その他、お気付きの点がございましたらお気軽にお申し付けくださいませ。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 草津温泉 大東舘 宮崎

Responded April 11, 2020
Kusatsu Onsen Daitokan
6.8
Good
Sadya from Japan
Group
Japanese Style Room with 10 Tatami
Stayed 1 night in February 2022

Hotel review”

Hotel is nice but bit old. The staffs is a bit rude. Food is good, location is perfect.

Reviewed February 14, 2022

See room deals

この度は当館をご利用いただき、誠にありがとうございました。また、ご多用中に貴重なご意見を賜り感謝申し上げます。 スタッフに失礼があったとのこと、申し訳ございませんでした。 今後ともより良い施設づくりを目指して精進して参ります。また機会がございましたら、当館をご利用くださいませ。 草津温泉大東舘 フロント 宮﨑

Responded March 09, 2022
Kusatsu Onsen Daitokan
6.4
Good
LAICHING from Singapore
Solo traveler
Hot Spring Field View Japanese Style Room with 10 Tatami
Stayed 2 nights in October 2019

Great location”

Hotel is at the Yubatake and walking distance to the attractions. There are many shops nearby too. Hotel is very old; same as my room. There was smell in the toilet too. I'll only recommend this place for its location and not the room accommodation.

Reviewed October 30, 2019

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6.0
Asakura from Japan
Group
Japanese Style Room with 10 Tatami
Stayed 1 night in March 2022

Good strategic location”

The hotel is situated in a very strategic location, very convenient and just facing Yubatake. The hotel is quite old but a comfortable place to stay for the night.

Reviewed April 05, 2022

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この度は草津温泉大東舘をご利用いただきまして、誠にありがとうございました。また、ご多用の中ご意見賜り、重ねて御礼申し上げます。ご滞在中はゆっくりお過ごしいただけましたでしょうか。今後ともご愛顧賜りますようお願い申し上げます。お客様のまたのお越しをお待ちしております。 草津温泉大東舘 フロント 宮崎

Responded April 10, 2022
Kusatsu Onsen Daitokan
4.8
Kristy from Hong Kong SAR, China
Group
Japanese Style Room with 10 Tatami
Stayed 1 night in November 2019

Old but convenient location ”

Very close to 湯沺 but very old and poor facility. Very disappointed with breakfast and dinner.

Reviewed November 10, 2019

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3.2
Rianita from Japan
Family with young children
Japanese Style Room with 10 Tatami
Stayed 1 night in January 2022

Daitokan review 2022”

The room window outside is dirty should be clean the're s a beautiful view but cant take photo due to dirts in window patio outside.. the toilet has molds dirty.the wall is thin you can hear the laughing and talking of other room. interiors are olen damaged and and not restored.

Reviewed January 31, 2022

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kusatsuonsen Daitokan

Responded July 23, 2022
Kusatsu Onsen Daitokan
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