Lao Cai Star Hotel
Lao Cai Star Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Lao Cai City. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Lao Cai Star Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Lao Cai Star Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Lao Cai Star Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Lao Cai Star Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Lao Cai Star Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 88% of other accommodations in Lao Cai City.
reccomand. However wifi is no good.”
Room☆☆☆☆☆ building is old, but clean. not old safety box, refrigerator free waters free coffee powders and tea powders. Staff ☆☆☆☆ very good. helpful improve: wifi antenna I couldn't catch wifi at bedside.
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Dear toshihiko, Thank you for giving us the perfect rating on. We are so thrilled to know that you had a wonderful holiday with us and loved our staff and our replenishment. It's definitely a boost for us every time we receive positive reviews such as this. Please rest assured that we have passed on your feedback about the wifi to the relevant department for further improvement! We hope to welcome you back in the near future. Sincerely yours, The Hotel Management
Good price and good service”
I always stay in this hotel when I visit LaoCai city.
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Dear Mr/ Ms. Daehoon, Thank you for your comment and we are looking forward to seeing you in one day nearest. Best regards,
grand style in la Cai”
very nice helpfull staff in thsi great hotel. situated in a non-descript street, the hotel itself is really good; clean rooms, feels all very safe. the breakfast was sumptuous, i gather they do this to please chinese businiessman who lodge in lao cai frequently. breakfast of the year winner for me!
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Disappointing”
My boyfriend and I stayed at Lao Cai Star for 2 nights and it was quite disappointing. The staff was unable to give us simple information like how to get to Sapa by bus and instead they tried to sell a private car service that costs 20 times more. In our first room, we saw cockroaches but they accept to change us to another room which was better. The second night when we get back to the hotel we realized they forgot to clean up our room... In a whole, if you can avoid this hotel, just avoid it.
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Beautiful lobby and rooms”
Large beautiful hotel with facilities for weddings and conventions. Well located with lots of parking. The included breakfast was one of the best I have had the pleasure of eating. The menu was very large for lunch and dinner dining and room service was also good. My first room was very nice and very very small. The second room was larger but with a view that looked into a hallway. What I did not care for were the poor toiletries provided. The razor was dull and the toothpaste difficult to open. The bathtub is so high off the floor as to give guests with mobility problems trouble getting in and out. The water pressure was not very good. I loved the plush towels. The staff was friendly and helpful, but didn't speak much English which is understandable since the hotel caters to Vietnamese and Chinese guests. I was not happy to be presented with a charge for early check in when I was checking out. I made an issue of it saying I should have been told of it when I checked in. It was removed.
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A good 3* hotel in the center of Lào Cai”
It was ok but nothing special. The totaly room size is big, but a lot of space is used for a part of bathroom and not to use. The location is good for go around in the city center of Lào Cai. In winter time you cannot use the pool because it's outdoor. The breakfast buffet was ok, but not very extensive. For me it's a bit overpriced for what you get at all.
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Big and renovated hotel”
I decided to stay in this hotel knowing it's not in Sapa where all the tourists staying. The hotel was almost deserted due to the renovations/working at that time. we had very nice dinner and quite nice breakfast.The room was really big and comfortable.
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Rats in the hotel”
The hotel is right next to a construction site.. noisy and dusty.. the worse bit, we saw rats running along the wall in the hall way. The second day rats was inside my brother room. We reported to the hotel, they checked and told us that they have covered the hole. On the third day, at lunch time, three rats was under the sofa when we came back to the room. We took photos and filmed the rats. Came down, showed to the staff, demanded to see & speak to the manager. The manager apologized on the phone and said that rats were came from the construction site and they've tried to catch them manually but so many. I was so upset that they knew the rats situation and did nothing.. I decided to check out right away (one day earlier) as don't want to sleep with rats any more.. The hotel did not take this matter seriously and that make me angry...what if we got bitten by rats... and this is a four stars hotel.. I should report this matter to the Heath dpt or Tourism dept while I was still in Vietnam.
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A decent hotel in the middle of Lao Cai”
A decent three star hotel in the city. Simple and clean
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Centrally located hotel”
A simple three star hotel with all the necessary amenities
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OK but not impress due to rats appearing”
The room was basic, staff was nice but the disappointing was found rats in the hotel room and I had to checked out a day earlier as too scare of the rats.
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Centralised location”
Hotel is decent and location-wise is good. Variety of breakfast is below average and hotel is dark by 10.00 pm with nothing else to do.
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good way”
good way
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Not bad”
Good location and service
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Good location, clean & friendly staff.”
Excellent!
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5/10”
Just nice
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Especially,Stuff is excellent ”
Thank you to the female staff at the hotel for arranging the bus to return to Hanoi. I will book this hotel when I visit again.
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Dear Mr. Taishiro, Thank you for taking the time to share your experience at our hotel. And I'm glad you're satisfied. That motivates us to try to do better. Wishing you a very happy holiday and hope to see you again one day in the future. Best regards,
Good”
Good
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Em chào anh Khoa. Cảm ơn anh đã trải nghiệm dịch vụ và dành thời gian đánh giá cho khách sạn bên em. Và sự hài lòng của anh chính là nguồn động lực rất lớn cho tập thể cán bộ nhân viên khách sạn cố gắng hơn nữa để mang lại những dịch vụ tốt hơn nữa cho khách hàng. Chúc anh và gia đình tuần mới nhiều niềm vui. Hẹn gặp lại anh vào lần tới khi anh có dịp quay lại Lào cai. Trân trọng! Lao Cai Star Hotel Team!
Good hotel for staying in Lao Cai”
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A very comfortable city hotel.”
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