GOOD”

Good view, good service and good room condition!!

We know check out is at 11am!”

Called numerous times to remind us that check out was at 11am. We checked out at 11am…housekeeping just left a bag of towels at the front door and didn’t even take the used towels. A waste of money.

Awesome stay”

My stay at the villa with my extended family of 10 is pleasant and memorable. The villa is off the city which is not a problem as we have rented a vehicle. It comes with 4 rooms which is just right for us. Each room is nicely decorated and the high tech toilet seats are the highlight for us. The automated flipping of the toilet seat, the seat warmer and the music that comes along upon sitting is just... pure enjoyment!!!! The entire floor is heated to warm our cold feet during the winter. The kitchen is fully equipped with microwave, stove, utensils, cooker and pots...and the most amazing thing is the Samsung fridge which dispense ice and drinking water!!! Felt like a queen!!! As its located slightly up hill, we experienced snow!!! The children can play with the snow in our garden safely! There is FOC airport transfers which I really appreciate. The staff are very friendly and very professional! I would love to stay there again if I ever go back to jeju!!!! Although its pricey but I must say it is worth of every single cent!

peaceful and quiet”

I will choose to stay in this Villa again if I visit Jeju again. I love the size of the villa which is big enough for my family of 4. The villa is clean and tidy with very good furniture. The bedding and linens are comfortable. The amenities are very nice. The facilities inside the villa are enough with a very good washing and drying machine. The refrigerator is big. The utensils and cutlery are clean, new and enough for use. The service is also very good too. The car park is just outside the villa, which is very convenient. I love the Lotte Jeju Art Villas.

great hotel but location is a bit outof nowhere”

loved the hotel and the spacious rooms and everything and especially the food!! probably the best in jeju. however i must say the lovation is a bit far from the main jungmoon area

Our unit was wonderful! ”

Our unit was wonderful! The staff was beyond accommodating and ready to assist us with anything. We've received one of the best services during our stay. The company (Lotte) lacks in the area of maintenance. They've built beautiful units in a very peaceful location but they haven't invested enough money to maintain the villas. I hope this can change in the future as we look forward to staying at this villa again!

Good villas”

Good design in exterior and interior. We stay in 3 different type of villa and each villa is great. The view was also good. And the staff very helping with all our needs. Really enjoy our stay here (^o^)

Great one”

was silent and good facility

Everything was good enough”

I'm glad I choose this one

Management”

The management is so poor and no service at all. Very poor on; Food Access House Keeping Facilities It is strongly recommended to operate shuttle service between villa and Jungmoon vicinity even if there is service fee.

Wonderful villa”

ゆったりステイ”

一軒貸切なので とても快適に過ごせました！また行きたい！

素敵なヴィラですが”

リゾートの立地が不便でどこに行くのも車の手配が必要です。 カラオケの利用が無料だったのは良かったです。あと、施設内にコンビニもあるので部屋でゆっくりまったりする人にはおすすめです。

住まうように くつろぐ。”

のんびりと親しいもの同士で楽しめる。夜の歓談など 日常を離れ優雅に流れる時間がよかった。最新の設備が滞在を楽しいものにいてくれた。

아동추천”

유아(18개월)을 데리고 가니 계단이 좀 많이 위험했지만, 대가족 여행에 이만한 숙소는 없는듯 합니다

가족여행숙소”

대 가족 여행 숙소로 이용했는데 넓고 쾌적해서 좋았어요. 단지 내 산책 하기엔 좋은데 접근성이 조금 떨어지고 부대 시설이 조금 아쉬워요. 조용히 쉬기에는 좋은 숙소에요

Good ”

Good.

정말 좋아요”

부모님 모시고 갔습니다 너무 너무 좋아하셨습니다 넓고 시설좋고 정말 좋은집에 모시는 기분 이였습니다 히노끼탕과 개인사우나실이 있어서 잘사용했습니다 화장실도 각 방에 각각 있어서 여러가족이 사용하는데 불편함이 없었습니다 단점이라면 2층으로 되어있어 계단이 많아서 조금 불편했습니다

대체로 만족”

이종호74평형 2층에 샤워시설이 없는게 많이 아쉬웠습니다.

제주여행”

가족들이 제주여행을가기로해서 가족이 다 묵을수있는곳을 찾다 제주롯데 아트빌라스를 이용하게 되었는데 각 세대별로 단독주택처럼되어있어서 참 좋았던것같다 롯데빌라스 안에 산책할수있는 산책길이 있어서 좋았고 다만 입구에 세크인하러 가는데 주차장이 따로 없는거같아 출입하는 입구에 차를 대놓고 체크인 아웃을해야해서 그건 좀 불편했던거 같네요