Enjoy all that Love Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Love Hotel makes it easy to plan your day trips, sightseeing, and more around Vinh Phuc.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Love Hotel.
All guestrooms at Love Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Frustrating, Bad Management, Cash only”
So upsetting because I booked it through Agoda. When it was time to leave the staff wanted me to settle the bill in cash but told them that I had already paid online via credit card. They refused me to leave. I tried to show my booking details etc to prove that I had already paid but they still refused because they said they haven't got the money. So I rang Agoda in Singapore to get someone who spoke VN to explain to them about the payment. We also rang the hotel manager and he said in perfect English that I need to pay the bill but I told him I had done that already via Agoda. I told him that if he wanted international guests he has to start training his staff about how credit cards work online. (they don't accept c/c payment in most of Vietnam as it is a cash society mostly)It took me nearly 2 hours to do try and explain this to them. Luckily I didn't have to catch a plane back to Australia as I would have then missed my flight. So very bad management of the hotel on training staff and communicating with staff regarding international payments. This city is an industrial automotive manufacturing one with many international business dealing occurring in this town. Overall an extremely disappointing end of a nice stay in the hotel.
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예약완료라고받았는데 실제투숙날 가보니 예약안되어있었음”
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