Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong
Luxury Imperial Cruise Halong

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8.5

Excellent

145 reviews

145 reviews

See map

9

Exceptional

Location rating score

Exceptional location
Popular landmarks
Dong Thien Cung 3.9 km
Dau Go Gotto 4.4 km
Hon Ga Choi Island 6.0 km
Bai Chay Bridge 9.6 km
Soi Sim Island 12.7 km
Sung Sot Cave 14.5 km
Cua Van Fishing Village 19.4 km
Luon Caves 21.1 km
Nearby landmarks
Tuan Chau International Tourist Island 940 m
Tuan Chau Harbour 950 m
Tuan Chau Beach 1.0 km
Bikini Island Beach 1.3 km
Paradise Bay Beach 1.8 km
Lao Cau Islet 2.8 km
Mui Bo Re So Islet 3.7 km
Dong Thien Cung 3.9 km
Heavenly Palace Cave 4.0 km
Dau Go Gotto 4.4 km
Boat/cruise

Luxury Imperial Cruise Halong

Tuan Chau Island, Hạ Long, Vietnam - See map

Conveniently situated in the Tuan Chau Island part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Front desk [24-hour]

Excellent food & dining

Breakfast [free]

Air conditioning

Currency exchange

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Luggage storage

Car power charging station

Breakfast [free]

Restaurants

Room service [24-hour]

Value for money8.3
Location rating9.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.1 km

Rooms available at Luxury Imperial Cruise Halong

Very good
Room comfort & quality

8

Deluxe Double or Twin Room - 3 Days 2 Nights on Boat
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Family 3 Days 2 Nights Full Board
...
  • Room size: 22 m²/237 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double or Twin Room - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 super ki...
Enter dates to see prices
Superior Triple Room - 3 Days 2 Nights (1 on boat and 1 on bungalow)
...
  • Room size: 22 m²/237 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Deluxe Family 2 Day 1 Night Full Board
...
  • Room size: 22 m²/237 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Single 2 Days 1 Night Full Board
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Luxury Imperial Cruise Halong?

Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Luxury Imperial Cruise Halong?

A stay at Luxury Imperial Cruise Halong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hạ Long with private transportation, the cruise can arrange car rental for you.

What are my dining options at Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong features an on-site restaurant for your dining convenience.

What is the smoking policy at Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong’s neighborhood is Tuan Chau Island which includes popular restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

What are popular attractions near Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong is located in Tuan Chau Island area, which is famous for attractions such as Halong Pearl Museum.

What popular beaches are close to Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong is located in the Tuan Chau Island area, which includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Luxury Imperial Cruise Halong?

Luxury Imperial Cruise Halong is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

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What people love about Luxury Imperial Cruise Halong

  • 8.4

    Excellent

    "Food was excellent too."

    TAT

    |

    May 12, 2019

  • 8.4

    Excellent
    Cleanliness

    "The cabin room is rather clean and spacious enough for a couple."

    SIEW

    |

    April 8, 2019

  • 10

    Exceptional

    "Food very tasty!!"

    ENG

    |

    January 16, 2019

Property ranking|Compared to 745 Hạ Long properties
See all rankings
Room comfort score
8/10
Location score
9/10
Service score
8.9/10
Value for money score
8.3/10
Better than
94
%
of Hạ Long properties
Better than
92
%
of Hạ Long properties
Better than
90
%
of Hạ Long properties
Better than
88
%
of Hạ Long properties
Overall rating:

8.5

Excellent
145 reviews
Cleanliness
8.1
Facilities
8.0
Location
9.0
Read all reviews >
More about Luxury Imperial Cruise Halong

More about Luxury Imperial Cruise Halong

Luxury Imperial Cruise Halong

Put yourself into a special and relaxing space in Hạ Long at the atmospheric Luxury Imperial Cruise Halong.
Luxury Imperial Cruise Halong offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Hạ Long is made even more convenient with the car hire and shuttle services available at the cruise. If you plan to arrive by car, you'll appreciate the cruise's available parking, right on-site.
The cruise provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the cruise will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service and room service let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Luxury Imperial Cruise Halong guarantee a comfortable stay for all travelers. Some rooms at Luxury Imperial Cruise Halong are equipped with air conditioning for your convenience. The cruise also offers bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the cruise provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Luxury Imperial Cruise Halong. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the cruise. A night in at the cruise's karaoke rooms and bar can be as fun as a night out with your travel companions.
Recreational facilities at Luxury Imperial Cruise Halong are designed for escape and relaxation. Get wet in the best way on sunny days by joining water-world activities like fishing and non-motorized water sports.


Around the property

One doesn't need to look far as the cruise enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Dau Go Gotto only 4.3 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 6.0 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 91% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Hạ Long.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 92% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Hạ Long.

Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Food & Dining

25 mentions

Housekeeping

7 mentions

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Karaoke
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Desk
  • Fan
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Shower
  • Slippers
  • Umbrella
Location
Tuan Chau Tourist Wharf, Tuan Chau Island, Hạ Long, Vietnam, 200000
Excellent
Location

9

Airports

  • Cat Bi International Airport (HPH)
    29.1 km

Public transportation

  • Halong Train Station
    6.2 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    5.3 km

Shopping

  • Bai Chay Commercial Center
    8.3 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.9 km
  • Dau Go Gotto
    4.4 km
  • Hon Ga Choi Island
    6.0 km
  • Bai Chay Bridge
    9.6 km
  • Soi Sim Island
    12.7 km
  • Sung Sot Cave
    14.5 km
  • Cua Van Fishing Village
    19.4 km
  • Luon Caves
    21.1 km

Nearby landmarks

  • Tuan Chau International Tourist Island
    940 m
  • Tuan Chau Harbour
    950 m
  • Tuan Chau Beach
    1.0 km
  • Bikini Island Beach
    1.3 km
  • Paradise Bay Beach
    1.8 km
  • Lao Cau Islet
    2.8 km
  • Mui Bo Re So Islet
    3.7 km
  • Dong Thien Cung
    3.9 km
  • Heavenly Palace Cave
    4.0 km
  • Dau Go Gotto
    4.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The transfer bus departs at 8:00 AM from Hanoi at No. 9 Hang Huong St., Hoan Kiem District, Hanoi and boat embarkation starts at 12:00 PM at Tuan Chau Tourist Wharf, Halong Road, Halong City. Guests are required to provide the hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service. Cruise itinerary and schedule subject to change upon weather and operations conditions.

    Please be informed that an advance registration with the cruise is required with full name, date of birth, nationality, passport number, visa expiry date for all passengers. A valid passport is required upon check-in on board. Children whose traveling documents are attached to parent's passport must be travel with the parent.
  • Please be informed that no refunds are offered if local police and port authority refuse passengers passages when passengers fail to present valid passports for inspection.

    All inclusive package will start at lunch time and will finish after breakfast on a day of departure. An inclusive package includes:
    - All meals on board
    - Mineral water on bus & in cabin
    - Entrance fees
    - Cooking course
    - English speaking guide on boat
    - Kayaking
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-in until12:30
  • Check-out until10:00

Getting around

  • Travel time to airport (minutes)240

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 12
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2011

Reviews of Luxury Imperial Cruise Halong from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.1
Facilities8.0
Location9.0
Room comfort and quality8.0
Service8.9
Value for money8.3
High score for Hạ Long
Rating
9+ Exceptional (45)
8-9 Excellent (19)
7-8 Very Good (18)
6-7 Good (5)
<6 Below Expectation (15)
Time of the year
Mar - May (38)
Jun - Aug (9)
Sep - Nov (22)
Dec - Feb (33)
All guests (121)
All room types
All languages

Show reviews that mention 

Showing 102 verified guest comments
12345
10.0
Exceptional
Linda from Australia
Couple
Deluxe Double or Twin Room - 2 Days 1 Night
Stayed 1 night in June 2012

Fabulous - everything we could have hoped for”

Gorgeous cabin with private balcony - exactly as depicted on Agoda

Halong Bay and Luxury Imperial Cruise Halong was a highlight of our trip to Vietnam. The boat, crew and food were fantastic. Our guide "Naughty Don" was hilarious and went out of his way to ensure all his passengers were kept happy and informed. The excursions were most enjoyable, especially the caves. The trip, and boat lived up to all our expectations and I would recommend anyone experience the Luxury Imperial Cruise. Fantastic value for money. I hope the tour operators and government officials appreciate how tourists and locals are contributing to the pollution of this natural wonder. Unfortunately, the bay is sadly polluted with rubbish spoiling such a pristine example of nature. Something needs to be done and soon. Thank you Luxury Imperial Cruise for a memorable experience and Naughty Don for ensuring my lost camera was returned to me in Hoi An -

Reviewed July 09, 2012

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9.7
Exceptional
Brendan from Australia
Couple
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in July 2013

Fantastic Cruise Company ”

Friendly, entertaining and extremely helpful staff, great activities, fantastic food and accommodation

Our stay with the Luxury Imperial Cruise Halong was one of the best ones of our stay in Vietnam. The staff were so, so friendly and extremely helpful to our needs. They encouraged everyone to have a great time during the cruise, and boat manager Hoan made an enormous effort of going above and beyond. We did so many entertaining activities, including kayaking, a tour of a cave and a pearl farm, a cooking class, squid fishing and everyone even got involved in a karaoke night. The boat was extremely clean and well tended to, and the food was over and above what we expected it to be. We met so many other lovely travellers, and the cruise staff made sure that everyone was having a good time. We would highly recommend the Luxury Imperial Cruise to anyone looking at seeing Halong Bay.

Reviewed August 02, 2013

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10.0
Exceptional
luke from Malaysia
Family with young children
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in March 2015

Get more, what we pay”

food, room, satff

My family had an amazing time on the Luxury Imperial cruise. Our guide Mr Ten was very friendly and helpful. He made sure that my family's needs were taken care of and that we were comfortable throughout our stay on the cruise. He had good knowledge of the place and gave us tips on travelling around Hanoi too. The food served on board was delicious. The crew on board was really helpful too. We took the 3D2N cruise. We definitely want to visit Halong Bay again on the Luxury Imperial Cruise and extend our stay to the bungalows.

Reviewed April 19, 2015

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10.0
Exceptional
Leisha from United States
Couple
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
Stayed 2 nights in September 2015

This is the boat to take!”

Staff, food, experience

Of the hundreds of Halong Bay cruises available, this is the one to take. The boat was very nice and looked much better then many of the others we saw. The staff were extremely friendly and made the trip great. Every meal was great and the drinks were cheap. If we go back to Vietnam, we'll book with the Luxury Imperial Cruise. It is a 10 out of 10.

Reviewed October 12, 2015

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10.0
Exceptional
David from United States
Couple
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in October 2015

wonderful experience!”

good food! very nice room and bath! very scenic trip

We were upgraded to the new boat this company has! It was the best boat we saw of the many cruise boats in the bay. Excellent quality and a good variety of food (all meals were included). The room exceeded our expectations. The bath had a jacuzzi. Plus the scenery was spectacular. The tour guide who accompanied us on the entire trip was friendly and had a good command of English. We were picked up at our hotel in Hanoi, taken by bus to Halong Bay to get on the cruise ship. Afterwards, we were taken back by bus to Hanoi to our hotel. Everything was included in the price. We got a better deal booking in advance with Agoda that we could have gotten in Hanoi.

Reviewed November 03, 2015

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10.0
Exceptional
Thomas from United Kingdom
Group
Deluxe Double or Twin Room - 2 Days 1 Night
Stayed 1 night in June 2018

Pleasant Surprise”

I booked imperial cruises but we ended up on silversea cruises which ended up being a more expensive cruise so a bonus. The boat is very clean and nice and has happy hours. They took us to.Ti top island which is worth the hike but maybe not the swim. Then you go kayaking around a pearl farm - great place and views! The next morning you visit surprise cave and this is an amazing natural wonder. It's a massive complex and lives up to the name. Well worth it especially if you get upgraded to.silversea cruises

Reviewed June 25, 2018

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8.0
Excellent
Marama from New Zealand
Couple
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
Stayed 2 nights in May 2017

Upgraded to Silversea Cruise”

We were actually upgraded to Silversea Cruise (4 star) which is apart of the same tour company I believe, so my review is actually for them, not Luxury Imperial Cruise. The rooms on the Silversea Cruise are lovely and super comfortable. We loved the service and the food on the boat was beautiful, delicious and really nice quality. The facilities are great and the staff were professional courteous and fun too! Tony was a great tour guide and really looked after us and kept us informed about our activities. We weren't coerced to participate in the activities if we didn't want to, but we had the choice which was great. I would definitely go on this cruise again, but we would probably skip the night on the bungalow as its a big step down in quality from what you experience on the boat. It's a great little escape and it is pretty, but it's more backpacking style facilities, whereas the boat is more luxury. Unfortunately the water isn't that clean where the bungalows are, so we didn't swim.

Reviewed May 25, 2017

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10.0
Exceptional
wayne from Canada
Couple
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in March 2015

Excellent”

Nice boat, good food, great staff

Had a great time on the imperial Cruise. Stayed one night on the boat and the other on nam cat island bungalow. Was travelling with my friend! The rooms were quite nice and clean with comfy beds. All of the food on the trip was excellent. Trip to the surprising cave is very touristy but worth a look around. Kayaking is fun! Stayed in a Deluxe Bbungalow and still had beautiful sea view! Lots of fun on the island and choice to take a cycle or relax on the beach. Our tour guide was fantastic and made the trip unforgettable. All round a great trip! Would recommend

Reviewed March 24, 2015

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10.0
Exceptional
maxine
Business traveler
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in April 2015

Couldn't have been a better experience”

Great service. staff

This is definitely a super worth trip to go! The halong bay scenery is soo beautiful and t he crew on the Imperial cruise were so friendly and crazy. Especially our tour guide Mr Ten He is so professional, friendly and very caring to all. All of us had great fun on the boat. The food is so delicious and the quantity is so much that we cannot finish most of the time. It is a super fun trip and i am looking forward to my next trip there again!

Reviewed April 18, 2015

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10.0
Exceptional
singchyuan from Malaysia
Couple
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in April 2015

Nice trip with 3D2N”

everything , food, staff, view, price

Halong Bay was marvelous. Some grotto like shapes of cock, dragon or Buddhas.Thousands of cruises start everyday for trips that sailing around and around.We luckily booked our trip on this season The trip on Luxury Imferial Cruise 3D2N was excellent.Bungalow very nice with tour guide Mr Ten was amazing, funny helpful and care us. Also, don't forget to bring a camera to take the pictures of Halong Bay. This is a place that have to visit.

Reviewed April 15, 2015

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10.0
Exceptional
Eileen from United States
Couple
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
Stayed 2 nights in January 2018

Great tour!”

My boyfriend and I had an enjoyable time on the Halong Bay Cruise - we were upgraded to the Silverseas cruise and did the 3D2N option with one night in the bungalow. The staff were all extremely hospitable and the food was great as well. The only downside was that we were unable to visit CatBa Island during our stay in the bungalow because they said there was a police issue. However, if you are younger and want more of a party boat, this wouldn't be great for you as most of the passengers were older and the itinerary was more catered for them as well (i.e. there were quiet hours).

Reviewed January 20, 2018

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8.0
Excellent
Savitha from India
Family with young children
Deluxe Family 2 Day 1 Night Full Board
Stayed 1 night in June 2015

Good service, good experience”

Friendly staff , Experienced guide , pleasant atmosphere

Good service, good experience. Not adapted if you travel with little baby. The bathrooms and the rooms facilities can be better if the Luxury Imperial Cruise Halong rate themselves as a 4-star hotel Friendly staff , Experienced guide , pleasant atmosphere

Reviewed June 09, 2015

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10.0
Exceptional
jenny from Canada
Family with young children
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in March 2015

Imperial Legend Cruise Halong Bay”

everything.

Halong Bay is an amazing place to visit and the Imperial Legend boat cruise (also staff, itinerary, crew, food, cabin) was perfect. They organized interesting activities and were very friendly. I'd like just to suggest to serve free water during the meals.

Reviewed July 04, 2015

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9.0
Exceptional
Digby from United Kingdom
Couple
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
Stayed 2 nights in October 2015

Overall excellent, but can improve on some parts”

Food was plentiful and of good quality. The beds on the best cruise boat were comfortable. The guides were knowledgeable about their component of the cruise

We stayed for one night on what we were told by the guide was the most modern boat in the Vietnam Open Tours fleet... and this was comfortable, but not "luxury". Another couple were transferred to, I think, the "Legend" boat for overnight accommodation, and they found that to be sub-standard. The stay at the Cat Nam bungalows was a nice day to chill out, but the transfer from the main cruise boat to the island was on a fairly basic ferry boat. The staff were always helpful, but the guide on the boat did not seem to know much about facilities on the island

Reviewed October 14, 2015

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10.0
Exceptional
martin from Belgium
Group
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in April 2015

Amazing - Highly recommend it”

Amazing - Highly recommend it

Great staffs, knowledge guide, prompt service, especially the food was so great!! The cruise provided a service that made my stay completely relaxed, yet stimulating. One tip for whom wanna go to Halong bay, you should bring a good camera to record the memories there, so incredible! :) Highly recommend this tour to others who wanna come to Halong bay, I should have booked 2 nights. You guys made me feel sastified, though single traveller. Such a wonderful trip!!

Reviewed April 21, 2015

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8.3
Excellent
Arthur from Canada
Couple
Deluxe Double or Twin Room - 3 Days 2 Nights on Boat
Stayed 2 nights in November 2015

Trip to Halong Bay”

New Boat, Very Clean Good Food

I would have preferred to stay on big boat rather than transfer off to little boat so many times. That is not relaxing for trip. The bus traveling from Hanoi to Halong Bay very small and over crowded. Very uncomfortable bus trip both ways. I think the tour is taking cheap way to hire small bus when they could have bigger more comfortable bus. Luggage piled in bus not safe situation as luggage can move around and hurt someone. This really took away from the over all good experience of the Halong Bay Cruise. Next you say you pickup at hotel but when I get there they told me I had to take taxi to your office. Taxi take long time because in early morning and cost lots of money that I had to pay. Not a good experience from Tour Operator. Arthur I don't think you message to customers is very good.

Reviewed November 25, 2015

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9.7
Exceptional
Jia from Malaysia
Group
Deluxe Double or Twin Room - 2 Days 1 Night
Stayed 1 night in January 2016

Amazing Experience”

Great food, amazing service, clean and comfortable room

Got upgraded to Royal Palace Cruise from the luxury imperial cruise. Service and food on the boat is great. Definitely will travel with them again.

Reviewed January 18, 2016

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8.3
Excellent
Michael from Australia
Solo traveler
Deluxe Single 2 Days 1 Night Full Board
Stayed 1 night in April 2012

Well appointed midrage priced tour”

Friendly staff. Well maintained vessel

Halong Bay is a must see location and Imperial Cruises turned out to be a good choice in the mid price bracket. The average age of the clientel onboard wuld have been 25-45 yo thereby making this cruise fun and fast.

Reviewed April 23, 2012

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10.0
Exceptional
MO from Hong Kong SAR, China
Family with young children
Deluxe Family 2 Day 1 Night Full Board
Stayed 1 night in February 2016

Very nice experience, luckily good weather make everyone happy.”

Got upgraded to Halong Silversea Cruise, I think which is new and better in facility. We did enjoy the 2D1N trip and found the guide Tom smart and funny and able to take care everyone. The price for drinks like beer and fruit juice is alright. Wine is a bit expensive to me. The bill we paid on check out is accurate. Overall very good!

Reviewed February 21, 2016

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9.0
Exceptional
Stephen from Ireland
Couple
Deluxe Cabin 3D 2N (1on boat & 1 on Bungalow)
Stayed 2 nights in September 2015

Nice staff, but not Imperial Cruise”

Staff, service, food

We had a nice time. All the staff made a big effort. Note though the itinerary on Agoda is different and the cruise is not Imperial Cruise. However it is roughly as described and we would recommend it.

Reviewed September 24, 2015

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