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Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel

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8.2

Excellent

5,427 reviews

5,427 reviews

Housekeeping8
Breakfast5
Food & Dining2
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Holburne Museum of Art 500 m
Pulteney Bridge 960 m
Bath Abbey 1.1 km
Roman Baths 1.2 km
Museum of Costume 1.3 km
The Circus 1.3 km
Royal Crescent 1.6 km
Prior Park Landscape Gardens (NT) 1.9 km
Royal Victoria Park 1.9 km
Nearby landmarks
Bizarre Bath 500 m
Holburne Museum of Art 500 m
Sydney Gardens 570 m
Sham Castle 590 m
Great Pulteney Street 650 m
St Mary's Churchyard 740 m
St. Mary the Virgin 820 m
St. John the Baptist 840 m
Simon Jackson Antiques & Interiors 860 m
Leather Chairs of Bath 880 m

Macdonald Bath Spa Hotel

Sydney Road, Bathwick, Bath, United Kingdom, BA2 6NS - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bathwick part of Bath, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Roman Baths. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

500 meters to Holburne Museum of Art

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Hiking
Horseback riding
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Value for money7.6
Location rating8.5
Nearest airportBristol Airport (BRS)
Distance to airport25.4 km

Rooms available at Macdonald Bath Spa Hotel

Exceptional
Room comfort & quality

9.1

The Belgrave Suite and The Cavendish Suite
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
The Presidential Suite
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Courtyard Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices
Classic Twin
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Garden View Double
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Room #11564805
...
    Enter dates to see prices
    Deluxe Courtyard Doubles
    ...
    • Room size: 38 m²/409 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Deluxe Garden View Twin
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Super Deluxe Rooms
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Macdonald Bath Spa Hotel?

    Check-in is from 03:30 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Macdonald Bath Spa Hotel?

    For those who wish to drive their own cars, Macdonald Bath Spa Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bath with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Macdonald Bath Spa Hotel?

    Wake up to a great continental breakfast at Macdonald Bath Spa Hotel. Adults can enjoy breakfast offered with an additional charge of 18 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Macdonald Bath Spa Hotel?

    Macdonald Bath Spa Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Macdonald Bath Spa Hotel?

    Macdonald Bath Spa Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Macdonald Bath Spa Hotel?

    Macdonald Bath Spa Hotel is located in Bathwick, famous for good restaurants such as Vellore Restaurant, Hadley Arms and John Rennie Restaurant Boat.

    See map

    Explore the neighborhood

    What people love about Macdonald Bath Spa Hotel

    • 9.6

      Exceptional
      Location

      "Great location in beautiful grounds."

      Elisabeth

      |

      November 26, 2022

    • 10

      Exceptional
      Location

      "The spa was lovely and the hotel is in a great location, within a beautiful setting."

      Delyth

      |

      November 26, 2022

    • 10

      Exceptional
      Staff 

      "Lovely hotel with excellent facilities , friendly helpful staff ."

      Suzanne

      |

      November 8, 2022

    Overall rating:

    8.2

    Excellent
    5,427 reviews
    Cleanliness
    8.4
    Facilities
    8.1
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    The beds were really comfy too .
    Melanie from United Kingdom
    Family with older children
    More about Macdonald Bath Spa Hotel

    More about Macdonald Bath Spa Hotel

    Macdonald Bath Spa Hotel

    There is never a shortage of things to do in Bath. Staying at Macdonald Bath Spa Hotel, located just minutes away from the city center, means you will not miss any of Bath amazing sights.
    Macdonald Bath Spa Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Bath. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
    Macdonald Bath Spa Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Macdonald Bath Spa Hotel

    There is never a shortage of things to do in Bath. Staying at Macdonald Bath Spa Hotel, located just minutes away from the city center, means you will not miss any of Bath amazing sights.
    Macdonald Bath Spa Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Bath. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
    Macdonald Bath Spa Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Guests of Macdonald Bath Spa Hotel can even have groceries delivered to their room for cooking, using the hotel's special service.
    Macdonald Bath Spa Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
    Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the yoga room, tennis court, golf course on site, hiking trails and bowling alley in the hotel.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Guests of Macdonald Bath Spa Hotel can even have groceries delivered to their room for cooking, using the hotel's special service.
    Macdonald Bath Spa Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
    Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the yoga room, tennis court, golf course on site, hiking trails and bowling alley in the hotel.


    Around the property

    Visit the sights and local attractions of Bath during your stay at the hotel. Whatever you may be looking to buy on your trip to Bath, chances are you'll find it at Pulteney Bridge located 960 m away.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.1

    Most talked about facilities

    Breakfast

    5 mentions

    Swimming Pool

    4 mentions

    Food & Dining

    2 mentions

    Housekeeping

    2 mentions

    Languages spoken
    • English
    • Greek
    • Hindi
    • Italian
    • Lithuanian
    • Polish
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Bowling alley
    • Fitness center
    • Game room
    • Garden
    • Golf course [on-site]
    • Hiking
    • Horseback riding
    • Hot tub
    • Massage
    • Pool with view
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tennis court
    • Ticket services
    • Tours
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Grocery delivery
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Kids meal
    Land sports
    • Golf course (within 3 km)
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Taxi service
    • Valet parking
    Available in all rooms
    • Accessible by elevator
    • Adapter
    • Air conditioning
    • Air purifier
    • Bathrobes
    • Bathtub
    • Carpeting
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mobile hotspot device
    • Private bathroom
    • Radio
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smartphone device
    • Smoke detector
    • Socket near the bed
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window

    Food and dining

    Breakfast options
    • Continental
    • Vegetarian
    • Vegan
    • Full English/Irish
    • Gluten-free
    Restaurants on site
    Vellore Restaurant
    • Cuisine: Local, Seafood, British
    • Menu: Buffet
    Colonnade Restaurant
    • Cuisine: Local, Seafood, British
    • Menu: Buffet

    Location

    Sydney Road, Bathwick, Bath, United Kingdom, BA2 6NS
    Excellent
    Location

    8.5

    Airports
    • Bristol Airport (BRS)
      25.4 km
    • Gloucestershire Airport (GLO)
      57.8 km
    Public transportation
    • Bath Spa Railway Station
      1.3 km
    • Oldfield Park Railway Station
      2.6 km
    Hospital or clinic
    • Royal National Hospital For Rheumatic Diseases
      1.2 km
    Shopping
    • Pulteney Bridge
      960 m
    Convenience store
    • Tesco Express
      480 m
    Cash withdrawal
    • ATM
      820 m

    What's nearby

    Popular landmarks
    • Holburne Museum of Art
      500 m
    • Pulteney Bridge
      960 m
    • Bath Abbey
      1.1 km
    • Roman Baths
      1.2 km
    • Museum of Costume
      1.3 km
    • The Circus
      1.3 km
    • Royal Crescent
      1.6 km
    • Prior Park Landscape Gardens (NT)
      1.9 km
    • Royal Victoria Park
      1.9 km
    Nearby landmarks
    • Bizarre Bath
      500 m
    • Holburne Museum of Art
      500 m
    • Sydney Gardens
      570 m
    • Sham Castle
      590 m
    • Great Pulteney Street
      650 m
    • St Mary's Churchyard
      740 m
    • St. Mary the Virgin
      820 m
    • St. John the Baptist
      840 m
    • Simon Jackson Antiques & Interiors
      860 m
    • Leather Chairs of Bath
      880 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking for 7 or more rooms, different policies and additional supplements may apply.
    • Children up to age 14 can use the swimming pool, accompanied by an adult, during the hours of 08:00 - 11:00 and 15:00 - 18:00. These times may vary during school holidays.
    • The credit/debit card used to book any pre-paid rate must be presented to reception on arrival at the hotel.
    • Complimentary Valet parking is available for customers staying at "The Belgrave Suite and The Cavendish Suite" or "The Presidential Suite" room types.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:30
    • Check-out until11:00
    • Reception open until00:00
    Extras
    • Breakfast charge (unless included in room price)18 GBP
    • Daily Internet/Wi-Fi fee0 GBP
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of restaurants1
    • Number of rooms 129
    • Room voltage240
    • Year property opened1820

    Property announcements

    Leisure Facility Access for hotel residents and day spa guests:
    Hotel Residents have access to the leisure facilities from 12:00 PM on the day of arrival until 11:00 AM on the day of departure. Exception to this is if you have a Spa treatment booked before 12:00 PM on the day of arrival or after 11:00 AM on day of departure. Day Spa Guest are allowed access to the leisure facilities up to a maximum of 90 minutes both before and after spa treatments.

    Dogs are permitted in ground floor rooms at a charge of GBP 20 per room per night. This includes the use of a dog basket and dog bowl. Guide/Service dogs are free of charge.

    Spa and Swimming Pool access must be booked in advance. This is limited to 1 per slot per booking. Bookings will not be possible on arrival at the hotel.

    Please note that the hotel does not accept any cash payments.

    Reviews of Macdonald Bath Spa Hotel from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location8.5
    Room comfort and quality9.1
    Service8.2
    Value for money7.6
    High score for Bath
    Rating
    9+ Exceptional (44)
    8-9 Excellent (12)
    7-8 Very Good (15)
    6-7 Good (11)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (7)
    Jun - Aug (41)
    Sep - Nov (31)
    Dec - Feb (18)
    All guests (140)
    All room types
    All languages

    Show reviews that mention 

    Showing 97 verified guest comments
    12345
    10.0
    Exceptional
    Linda from Australia
    Group
    Stayed 2 nights in July 2019

    Exceeded expectations ”

    There was a member of our group with severe allergies and the hotel went over and above to accomodate. Extremely professional, quite rooms, fantastic beds. Great food choice. Parts of the spa need a little tlc and the rooms can get warm on a hot day. Amazing relaxing stay.

    Reviewed July 29, 2019

    See room deals

    10.0
    Exceptional
    Claire from United Kingdom
    Couple
    Courtyard Room
    Stayed 1 night in December 2021

    Luxurious getaway”

    We spent one night here and had a wonderful time. Comfortable, clean room, lovely spa facilities and breakfast was delicious. Highly recommend.

    Reviewed December 09, 2021

    See room deals

    9.6
    Exceptional
    Melanie from United Kingdom
    Family with teens
    Courtyard Room
    Stayed 1 night in March 2020

    Exceptional”

    Fantastic hotel with incredible facilities, and a great breakfast. We are frequent visitors to Bath , normally staying in the crescent , but this hotel surpasses them . The beds were really comfy too . The only disappointing thing for us was , after running the marathon, we were led to believe we would be given access to the spa facilities to soak muscles , in fact on returning from the run, we were only allowed to use the shower , a little disappointing, after a very enjoyable stay . Will definitely be coming to this hotel again . Yeh best hotel in bath I believe ! And we’ve stayed in many .

    Reviewed March 16, 2020

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    9.2
    Exceptional
    Philip from United Kingdom
    Couple
    Courtyard Room
    Stayed 2 nights in November 2019

    Exceptional”

    We had excellent value for money, top quality hotel, excellent facilities. Be aware of the service charge!! Spa facilities excellent, more attention needs to be paid to cleanliness of tap in hot spa pool outside, residue on underside of 'tap'. Sauna floor needs be cleaner. Gardens stunning.Bedroom comfortable and very clean. Breakfast was good, service at breakfast needs to be sharpened up, had to ask 3 times for coffee and twice for boiled eggs. We would stay again and recommend to others.

    Reviewed November 13, 2019

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    10.0
    Exceptional
    Rebecca from United Kingdom
    Family with teens
    Courtyard Room
    Stayed 1 night in January 2020

    Worth a revisit”

    They’ve got it all. They know what they’re doing. Staff were lovely. Thank you

    Reviewed February 05, 2020

    See room deals

    10.0
    Exceptional
    ON from United Kingdom
    Family with teens
    Courtyard Room
    Stayed 1 night in June 2022

    真正的巴斯溫泉酒店”

    I personally believe it is the best hotel in Bath

    Reviewed June 10, 2022

    See room deals

    10.0
    Exceptional
    Anne from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in February 2019

    Always love coming back to Bath & this lovely hotel for special occasions ”

    Friendly staff

    Reviewed February 16, 2019

    See room deals

    9.2
    Exceptional
    Helen from United Kingdom
    Couple
    Deluxe Garden View Double
    Stayed 2 nights in July 2022

    A relaxing break”

    A great hotel within a short walk to the City centre. The facilities were great and we enjoyed the spa facilities and a lovely, clean room in one of the suites at the back of the hotel. The food was delicious. Our only complaint was the restaurant was short of servers so the service wasn’t quite up to its usual standard. Having said that, I would recommend and we will return.

    Reviewed July 14, 2022

    See room deals

    9.6
    Exceptional
    Valentina from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in May 2021

    Lovely stay”

    We stayed at the hotel with my partner's family to celebrate our wedding. The hotel staff were very polite and friendly, nice cocktails, lovely pool.

    Reviewed May 22, 2021

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    8.4
    Excellent
    Darren from United Kingdom
    Couple
    Standard Double Room
    Stayed 2 nights in August 2019

    Former grandeur with the grand piano is gone!!!”

    We stayed at the hotel 12 years ago and it was amazing from the location, interior, staff, guest, food and grand piano. The past years the hotel is little better than a conference hotel in Slough. The Mac Donald group now seem more interesting in pure profit rather than guest experience. The marketing of the hotel and price doesn’t not reflect the guest experience. The breakfast was poor at best, no maned bar, over crowded spa with 25 less than active Parcipants in water aerobics, no help with bags when checking in, the checkin is 3.30 and they hassle you at 9 am on check out day. In check out they try and stiff you for £15 a day parking ( this is not the mandarin oriental in Hyde park). The room was very nice as we were upgraded to a garden view with balcony BUT the f@@@ing coach parked out side the window constantly. The dinning room is aweful an mix of brown velour and green carpet. The terrace area with converator is stylish but again no staff to order from. Disappointing

    Reviewed August 28, 2019

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    8.8
    Excellent
    Lewis from United Kingdom
    Couple
    Standard Twin Room
    Stayed 1 night in June 2022

    Definetly go again”

    Really lovely Hotel that offers good value. We really enjoyed all the facilities the hotel. Any issues we had were dealt with well by the reception staff and with a smile.

    Reviewed June 06, 2022

    See room deals

    8.0
    Excellent
    Ndafudhithwa from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in February 2022

    Great place, great staff, not very clean”

    I stayed at Bath spa hotel from the 13-14.02.2022. When I got there, the staff couldn't initially find my booking and then they upgraded me. The room was beautiful (with no view) but still beautiful. Very lovely spa facilities and gorgeous garden. Our room doors were dirty, especially the bathroom door (I actually cleaned the door just so that I don't catch anything). Went to for breakfast the next day and some staff were outstanding one was condescending but did shadow the other staff members. At breakfast the tea cups where dirty and had lipstick marks on them (this killed my appetite), the waiter replaced that one with another dirty tea cup. I think it's a beautiful hotel, they should just work on their hygiene and cleanliness

    Reviewed February 16, 2022

    See room deals

    8.0
    Excellent
    Kristin from United Kingdom
    Family with teens
    Courtyard Room
    Stayed 1 night in December 2019

    Lovely stay for Boxing Day ”

    This is a very comfortable and friendly hotel. The room was lovely and clean. I had made a mistake and double booked the rooms and was give a refund which I very much appreciate. My only issue was that the spa changing room needs an update as the grouting in the showers was yucky. The outside pool also needs an update. However, I would very much recommend this hotel.

    Reviewed December 31, 2019

    See room deals

    8.8
    Excellent
    DAVID from United Kingdom
    Couple
    Courtyard Room
    Stayed 1 night in September 2019

    Excellent”

    Hotel and staff great, but be cautious of hidden fee’s like car park.

    Reviewed September 17, 2019

    See room deals

    8.4
    Excellent
    Ray from United Kingdom
    Couple
    Classic Double Room
    Stayed 2 nights in October 2020

    Excellent”

    A very enjoyable stay but having booked half board we were surprised to discover that there was only a £30 allowance per person towards the cost of dinner. We considered the restaurant to be expensive.

    Reviewed October 11, 2020

    See room deals

    7.2
    Very good
    Andy from United Kingdom
    Couple
    Courtyard Room
    Stayed 2 nights in October 2019

    Great hotel ”

    Friendly staff beautiful hotel but our room was a little shabby . 2 wardrobe would not close properly and the hinges were about to fall off . The bathroom had some mould and i don't think the bath was cleaned properly as there was 3 hairs and a layer of scum in it . It was cleaned after we complained .. but the rest of the hotel was excellent. Room 111 needs some work !!

    Reviewed October 28, 2019

    See room deals

    7.2
    Very good
    Dessi from United Kingdom
    Couple
    Classic Twin
    Stayed 1 night in January 2020

    Very good”

    Hotel is beautiful- however in need of some maintenance as rooms/bathrooms felt a bit dated as well as the changing room/showers in the spa centre. Definitely didn’t feel like a 5 star hotel but rather 4 star.

    Reviewed January 12, 2020

    See room deals

    6.8
    Good
    Matt from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in June 2022

    Outdated ”

    The grounds, reception and facilities are very good. The standard double room we had on ground floor wasn’t worth the money. Really small bed to the side of a huge room, along with a very old desk, table and tv stand just made the room look outdated. Bathroom had a decent shower and big bath but along with the rest of the bedroom it could have done with some modernising.

    Reviewed June 25, 2022

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    6.8
    Good
    Zoe from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in July 2022

    Needs updating”

    The bed was comfortable and the room was quiet but the hotel in general, particularly the older building, looks tired. The spa is ok but could do with upgrading. The staff at breakfast were very helpful.

    Reviewed July 03, 2022

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    6.8
    Good
    George from United Kingdom
    Couple
    Courtyard Room
    Stayed 1 night in September 2019

    It was okay ”

    Set in a lovely location however watch out when you get there and they slap a £15 a day!! Parking charge on you... they keep that very quiet

    Reviewed September 21, 2019

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