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Matsue Urban Hotel
Single - Non-Smoking - Bed, Matsue Urban Hotel in Matsue
a large building with a lot of windows on the side of it, Matsue Urban Hotel in Matsue
a living room filled with furniture and a table, Matsue Urban Hotel in Matsue
a large room with a table, chairs, and tables, Matsue Urban Hotel in Matsue
Matsue Urban Hotel
a street scene with a car driving down the road, Matsue Urban Hotel in Matsue

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7.9

Very good

449 reviews

449 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Aeon Matsue Shopping Center

450 m

Matsue Shinohashi Shopping Street

480 m

Matsue Train Station

160 m

Closest landmarks
Passeio de barco no Lago Shinji, ponto de embarque 1

670 m

Saneido

750 m

Tamagawa Takashimaya S.C.

790 m

Nakaya Mannenhitsu

820 m

Karakoro Art Studio

1.2 km

Matsue Urban Hotel

590-3 Asahi-machi, Matsue, Matsue, Japan, 690-0003 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Matsue part of Matsue, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and spa on-site.

Highlights

170 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Laundry service

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Spa

Restaurants

Your dates are popular among travelersUsers are booking a place in Matsue every 13 minutes on Agoda.com
Value for money8.0
Location rating8.3

Rooms available at Matsue Urban Hotel

Small Double Bed Non Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Small Double Bed Smoking
...
  • Room size: 11 m²/118 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin - Smoking
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Single - Smoking
...
  • Room size: 11 m²/118 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Single - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Double Room - Non-Smoking - Building 2
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Twin Room - Non-Smoking - Building 2
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Double - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Standard Double - Smoking
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Matsue Urban Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Matsue Urban Hotel?

For those who wish to drive their own cars, Matsue Urban Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 550 JPY per day. If you're looking for an easy way to get around Matsue with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Matsue Urban Hotel?

Wake up to a great buffet breakfast at Matsue Urban Hotel. Western breakfast is available for guests. There's an additional charge of 1100 JPY for adults and 550 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Matsue Urban Hotel?

Matsue Urban Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Matsue Urban Hotel?

The closest train, metro, or bus station is Matsue Train Station, 160 m away from Matsue Urban Hotel.

What restaurants are nearby Matsue Urban Hotel?

Matsue Urban Hotel’s neighborhood is Matsue which includes popular restaurants such as Restaurant Veil, Matsue Tokyu Inn Restaurant Shangri-La and Shangurira.

What popular shopping places are close to Matsue Urban Hotel?

Matsue Urban Hotel is located in Matsue area which features shopping places such as Aeon Matsue Shopping Center, Matsue Shinohashi Shopping Street and Saneido.

What are popular attractions near Matsue Urban Hotel?

Matsue Urban Hotel is located in Matsue area, which is famous for attractions such as Shimane Prefectural Art Museum, Fumon-in Temple and Lake Matsue Waterfront Park.

See map

Explore the neighborhood

What people love about Matsue Urban Hotel

  • 10

    Exceptional
    Cleanliness

    "The room is clean with city view"

    putu

    |

    January 3, 2023

  • 10

    Exceptional
    Cleanliness

    "The rooms themselves are very clean and everything in the dorm area is very nice."

    Leah

    |

    January 5, 2021

  • 9.6

    Exceptional
    Breakfast

    "Free luggage storage & great breakfast selection"

    En-Ming

    |

    July 25, 2019

Property ranking|Compared to 112 Matsue properties
See all rankings
Value for money score
8/10
Cleanliness score
7.9/10
Location score
8.3/10
Room comfort score
6.8/10
Better than
85
%
of Matsue properties
Better than
81
%
of Matsue properties
Better than
71
%
of Matsue properties
Better than
71
%
of Matsue properties
Overall rating:

7.9

Very good
449 reviews
Cleanliness
7.9
Facilities
7.6
Location
8.3
Read all reviews >
More about Matsue Urban Hotel

More about Matsue Urban Hotel

Matsue Urban Hotel

The facilities and services provided by Matsue Urban Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Matsue. Parking is always available, provided by the hotel for their driving guests.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Matsue Urban Hotel. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator in some rooms.
Matsue Urban Hotel also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.
To fill your days, be sure to check out the fantastic facilities offered at Matsue Urban Hotel. Pamper and indulge yourself with a visit to the massage and spa.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel scores higher than 84% of the city's accommodations on value for money
Past guests rate facilities here higher than 83% of the city's accommodation.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

5 mentions

Internet

2 mentions

Breakfast

1 mention

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Toiletries

Food and dining

Restaurants on site
朝食レストランヴェール 6:30~10:00(9:30最終入場)
  • Cuisine: European, Japanese
  • Menu: A-la-carte

Location

590-3 Asahi-machi, Matsue, Matsue, Japan, 690-0003
Excellent
Location

8.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Late check out is avalable untill 12:00 PM with additional charge
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)1100 JPY
The property
  • Number of floors7
  • Number of rooms 116
  • Year property opened1981
  • Most recent renovation2006
Parking
  • Daily parking fee550 JPY

Reviews of Matsue Urban Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.9
Facilities7.6
Location8.3
Room comfort and quality6.8
Service8.2
Value for money8.0
High score for Matsue
Rating
9+ Exceptional (74)
8-9 Excellent (39)
7-8 Very Good (45)
6-7 Good (10)
<6 Below Expectation (42)
Time of the year
Mar - May (39)
Jun - Aug (52)
Sep - Nov (83)
Dec - Feb (36)

Show reviews that mention 

Showing 210 verified guest comments
12345
10.0
Exceptional
MK from Malaysia
Solo traveler
Stayed 2 nights in March 2019

Amazing Place To Stay”

I was a little skeptical about the place as I only went through the review after I booked the hotel. After staying at the place, I am glad to skip the reviews before I booked. The place was so new (Well, they looked very new to me) and clean it was way over value for the price they charged. It feels like a high end club house to me. The bed is very comfortable. The tube is spacious, the shower room is fantastic and the lounge is like my own personal place where I can enjoy my work. It even has a special lift to bypass walking through the front hotel and get to the street. That's how thoughtful of Japanese hospitality. It is 3 minutes walk to Matsue station (Bus/Shinkasen) 1 way and 5 minutes walk to a very nice AEON mall the other way. For those who complained about no food after 6pm.... look harder at the traffic light junction and you find food at AEON mall even at 10pm. I will definitely back here if I revisit the place. Oh, did I mention Matsue has D BEST SUNSET VIEW in Japan?

Reviewed March 20, 2019

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10.0
Exceptional
Melinda
Solo traveler
Stayed 2 nights in May 2019

Near JR Matsue Sta, nice bathroom, toilet and amenities”

The staff is friendly, he (the old man) specified every rule, access etc in the hotel with carefully in japanese until i understand (bcause my japanese just so so) I stayed 2 nights in women dorm style room and just 4 guests in there. It has a separate lugage room and private locker to each guest. Get a towel, tooth brush, and pajama. The bathroom and powder room is awesome. 10.00 - 15.00 is cleaning time, so guest who stayed more than 1 night must not in the hotel in that hours.

Reviewed June 15, 2019

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10.0
Exceptional
Stephani from Japan
Solo traveler
Stayed 2 nights in November 2019

cute cubic hotel”

i stayed in the cubic part of the hotel for two nights. it was my first capsule experience so i wasnt sure what to expect, but i thought it was excellent! in the womens floor there is a lounge, nice showers, makeup areas, and lockers. the lockers arent super big but theres luggage storage as well. the lounge was nice and had free coffee. the shower and makeup area was fully stocked with shampoo, conditioner, lotions, etc. overall the facilities were great! the capsule itself was small as youd expect but somehow roomy. i was worried abt privacy but it turned out the screen thats pulled down over the capsule is sufficient. bring ear plugs tho, some ppl are snorers 😭

Reviewed November 05, 2019

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10.0
Exceptional
Leah from Japan
Solo traveler
Capsule Room for Women Only
Stayed 1 night in December 2020

Best Budget Friendly place to stay in Matsue”

The hotel is located within just 5 minutes of Matsue station so it's very convenient to get around the city. The rooms themselves are very clean and everything in the dorm area is very nice.

Reviewed January 05, 2021

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10.0
Exceptional
Aimee from Japan
Group
Stayed 1 night in April 2019

Wow, nice place”

We stayed in female capsules. We were very impressed. They were roomy (roomier than most capsules I've stayed in) and the whole place was set up very nice. We wished it had been just a little bit cheaper, but overall wow!

Reviewed April 08, 2019

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10.0
Exceptional
Shu from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in December 2018

Extraordinary stay”

I lived in the capsule room for two nights and it was totally worth it. The facilities were quite new and very detail minded ie provide ear plugs.

Reviewed January 01, 2019

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10.0
Exceptional
SEUNG from South Korea
Solo traveler
Stayed 6 nights in June 2019

very good”

location is very good, staff is very kind, Only not good one is that there is no TV in public rest space.

Reviewed June 20, 2019

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9.6
Exceptional
En-Ming from Canada
Solo traveler
Stayed 1 night in July 2019

Great stay!”

Room was a bit smokey. But great facility and its really close to the JR station. Free luggage storage & great breakfast selection

Reviewed July 25, 2019

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8.8
Excellent
Satoshi from United States
Solo traveler
Small Double Bed Non Smoking
Stayed 1 night in December 2019

Excellent”

Very conveniently located. The room is small but clean and functional. Very polite staff members.

Reviewed December 25, 2019

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ご利用いただきありがとうございました。 スタッフに対します温かいお褒めの言葉も重ねて御礼申し上げます。 またの御利用をお待ち申し上げております。 御投稿いただきありがとうございました。

Responded January 25, 2020
Matsue Urban Hotel
8.0
Excellent
Chi from Canada
Solo traveler
Stayed 4 nights in April 2019

Very good”

Matsue is a small city so the capsule hotel is not that busy and I have the best sleep ever there!

Reviewed April 10, 2019

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7.2
Very good
SHAFIUL from Canada
Family with young children
Small Double Bed Smoking
Stayed 2 nights in July 2019

Old building”

Staffs are friendly. However, room is too small and smelly.

Reviewed July 08, 2019

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6.4
Good
Felix from Germany
Group
Small Double Bed Non Smoking
Stayed 2 nights in February 2020

not really satisfying”

Unfortunately, the air conditioning was not adjustable for every single room. You could only switch between on and off - what means that you either freeze or sweat. We also had a cockroach in one of our rooms! Better spent some more money!

Reviewed February 17, 2020

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Sorry for the inconvenience caused by adjusting the air volume of the air conditioner. Thank you for your post.

Responded March 02, 2020
Matsue Urban Hotel
6.4
Good
Xue
Solo traveler
Small Double Bed Non Smoking
Stayed 1 night in September 2020

Okay for the price, a little old though”

Standard business hotel, a little old but clean enough

Reviewed September 26, 2020

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4.4
CHIN from Hong Kong SAR, China
Solo traveler
Small Double Bed Non Smoking
Stayed 3 nights in December 2019

An uncomfortable stay”

1. The bathtub is very very small. 2. Sent a message to the hotel that I wanted to have a room which is away from any entrance or elevator as I want a silence room, but they still provided a room which was just next to the elevator. 3. Totally no wardrobe / shelf / drawer / safety box for storage.

Reviewed December 27, 2019

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この度は御利用ありがとうございました。エレベーターから離れた部屋の希望にお応えできなく申し訳ございませんでした。貴重品の預かりはフロントで対応しております。またの御利用をお待ち致しております。

Responded December 30, 2019
Matsue Urban Hotel
8.0
Excellent
Tetsuya from United States
Business traveler
Single - Non-Smoking
Stayed 1 night in November 2018

Reasonablly priced business hotel”

This hotel locates very close to Matsue station. It is a bit old hotel and the building and interior need refurbishment soon. I don't mind to stay here for a couple of days just to sleep. Price is very reasonable.

Reviewed December 10, 2018

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6.7
Good
Deirdre from United States
Couple
Small Double Bed Non Smoking
Stayed 2 nights in September 2015

Basic Rooms”

Convenient location near Matsue train station, clean rooms

Basic, small, simple, and clean rooms. Convenient location near Matsue train station.

Reviewed October 06, 2015

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8.4
Excellent
Thaer from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in December 2017

Nicely located with reasonable price”

Decent hotel, close to the main station. Clean and friendly staff. However, the water in the shower was not hot enough with low pressure

Reviewed January 01, 2018

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8.7
Excellent
Cory from United States
Solo traveler
Single - Non-Smoking
Stayed 3 nights in October 2015

Great Location for Slighly Worn Hotel”

Location was great. Within 7 minute walk to train station. They let you use one of their bicycles which really helped. Staff very helpful although not lot of English.

Room was well appointed. Slightly bit of street noise but not real bad. If stairs are an issue (bags or just getting around), you enter through parking lot elevator which isn't very attractive. Bed wasn't most comfortable on this trip. Overall, enjoyed my stay.

Reviewed November 06, 2015

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6.3
Good
Catherine from Australia
Couple
Twin - Non-Smoking
Stayed 2 nights in December 2015

Ageing hotel”

Friendly staff, room was clean but a bit shabby, close to station

The hotel staff were polite and friendly but the hotel itself has no charm. It is very close to the station, but in a non descript part of town and on a busy road. Not so good for light sleepers. The bed was comfortable and sheets clean. I suppose you get what you pay for.

Reviewed December 08, 2015

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7.7
Very good
Katia from Peru
Solo traveler
Single - Non-Smoking
Stayed 3 nights in August 2012

Small room. Good location.”

It is next the the station

The location was great. It was next to the station and to the convention center where I attend to a conference. The room is really really small and it doesn´t look like in the pictures. Not many english speakers at the reception.

Reviewed September 03, 2012

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