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Swimming pool, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
1 bedroom Suite, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
Lobby, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
Lobby, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
Interior view, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
Beach, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande
Beach, Hyatt Regency Grand Reserve Puerto Rico in Rio Grande

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8.3

Excellent

612 reviews

612 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location
Closest landmarks
Rainforest Zipline Park
6.6 km
JungleQui Rainforest EcoAdventure Park
9.4 km
Juan Diego Falls
11.9 km
Luis Muñoz Marín International Airport
23.7 km
José Aponte de la Torre Airport
24.1 km

Hyatt Regency Grand Reserve Puerto Rico

200 Coco Beach Boulevard, Highway 955-I, Rio Grande, Zarzal, Rio Grande, Puerto Rico, 00945 - See map

Conveniently situated in the Zarzal part of Rio Grande, this property puts you close to attractions and interesting dining options. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Airport transfer

Air conditioning

Balcony/terrace

Restaurants

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Restaurants

English

Spanish

Value for money7.9
Distance to city center1. Km
Location rating8.1

Rooms available at Hyatt Regency Grand Reserve Puerto Rico

Excellent
Room comfort & quality

8.1

1 King Bed Villa Premier
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
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1 King Bed Ocean Front Deluxe
...
  • Room size: 20 m²/215 ft²
  • Ocean view
  • 1 king bed
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2 Double Ocean Front View Deluxe
...
  • Room size: 20 m²/215 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
2 Double Beds Garden View Deluxe
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 double beds
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1 King Bed Villa Premier Ocean View
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed & 1 sofa bed
Enter dates to see prices
1 King Bed Garden View Deluxe
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 2 double beds and 1 sofa be...
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1 bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 2 double beds and 1 king be...
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Family
...
  • Ocean (partial view) view
  • Balcony/terrace
  • 2 double beds and 1 king be...
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1 King Bed
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What is Hyatt Regency Grand Reserve Puerto Rico pet policy?

Hyatt Regency Grand Reserve Puerto Rico's additional pet policy states that the weight/size limit is 50 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

How long do visitors usually stay at Hyatt Regency Grand Reserve Puerto Rico?

Verified past guests that have stayed at Hyatt Regency Grand Reserve Puerto Rico had an average nightly stay of 3 nights at this property.

What was the average room rate for Hyatt Regency Grand Reserve Puerto Rico been in the past month?

The typical room rate for Hyatt Regency Grand Reserve Puerto Rico in the past month is 330.07 USD, compared to city's average of 396.93 USD.

In which languages can Hyatt Regency Grand Reserve Puerto Rico's staff members communicate?

Hyatt Regency Grand Reserve Puerto Rico can converse in 2 languages and supports popular languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the typical rating that verified Families with young children have given to Hyatt Regency Grand Reserve Puerto Rico?

Verified families with young children that have stayed at this property have given Hyatt Regency Grand Reserve Puerto Rico an average rating of 8.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hyatt Regency Grand Reserve Puerto Rico?

Past local travelers that have stayed at this property have given Hyatt Regency Grand Reserve Puerto Rico an average rating of 10.0. You can look up on more detailed customer evaluations, and comments for this property down in the review section.

What people love about Hyatt Regency Grand Reserve Puerto Rico

  • 8.8

    Excellent
    Staff 

    "Staff was nice and place was very clean."

    Anne

    |

    July 22, 2021

  • 10

    Exceptional
    Cleanliness

    "The room was clean, modern and beautiful."

    Alyssa

    |

    November 14, 2020

  • 10

    Exceptional

    "This is a beautiful, wonderful spot to stay."

    Christina

    |

    November 14, 2022

Overall rating:

8.3

Excellent
612 reviews
Cleanliness
8.2
Facilities
8.3
Location
8.1
Read all reviews >
More about Hyatt Regency Grand Reserve Puerto Rico

More about Hyatt Regency Grand Reserve Puerto Rico

Savor the Flavors of Puerto Rico at Hyatt Regency Grand Reserve

Experience a culinary journey like no other at Hyatt Regency Grand Reserve Puerto Rico. Indulge in the delicious flavors of Puerto Rico at the hotel's signature restaurant, which offers a wide array of local and international cuisine. Whether you're in the mood for a romantic dinner or a casual lunch with friends, the restaurant's inviting atmosphere and attentive service will make your dining experience unforgettable. With its farm-to-table approach and emphasis on fresh, locally sourced ingredients, the restaurant is a true culinary destination. Come and savor the flavors of Puerto Rico at Hyatt Regency Grand Reserve.

A Variety of Spacious and Luxurious Room Types at Hyatt Regency Grand Reserve Puerto Rico

Hyatt Regency Grand Reserve Puerto Rico offers a range of elegant and comfortable room types to suit every traveler's needs. Guests can choose from a 1 King Bed Villa, 1 King Bed Villa Ocean View, 1 King Bed, 1 King Bed Garden View, 1 King Bed Garden View Deluxe, 1 King Bed Ocean Front Deluxe, Villa Premier with 1 Sofa Bed and 1 King Bed, Villa Premier Ocean View with 1 Sofa Bed and 1 King Bed, 1 King Ocean View, 1 King Premium Garden View, Garden View Deluxe with 2 Double Beds, 2 Double Beds Ocean View, and With Accessible Roll-In Shower with 2 Double Beds. For larger groups or families, there are also 2 Queen Beds and 2 Queen Beds Villa Deluxe and Villa Ocean View options available. All rooms are spacious and luxurious, ensuring a comfortable and memorable stay at this stunning resort in Rio Grande, Puerto Rico.

A Beautiful and Comfortable Stay with Exceptional Staff and Dining

Hyatt Regency Grand Reserve Puerto Rico has garnered numerous positive customer reviews for its clean, modern, and beautiful rooms that are furnished with comfortable beds. The staff has been praised for being helpful, kind, and super responsive, going above and beyond to ensure guests have a fantastic experience. The hotel's structures, plants, pool, and ambiance have also been a highlight for many guests. Additionally, the Spanish restaurant has been hailed as the best, serving up delicious pastries that guests love. Overall, the hotel is a gorgeous place to stay that comes highly recommended by its satisfied guests.

Experience Luxury and Exceptional Service at Hyatt Regency Grand Reserve Puerto Rico

Hyatt Regency Grand Reserve Puerto Rico in Rio Grande, Puerto Rico has received high praise from customers for its luxurious facilities and exceptional service. Guests have rated the hotel highly for its cleanliness, location, and comfort, with an overall rating of 7.1. The hotel's facilities have been given an impressive rating of 8.3, highlighting the high-quality amenities available to guests. The staff performance has also been rated highly, with a score of 8.2, indicating that guests have experienced exceptional service during their stay. Although food and dining received a rating of 6.9, guests have still raved about their dining experiences at the hotel's restaurants. With such positive customer ratings, Hyatt Regency Grand Reserve Puerto Rico is a top choice for travelers seeking luxury and exceptional service in Puerto Rico.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Food & Dining

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

Beach

2 mentions

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Elevator
  • Smoking area
Access
  • Pets allowed
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Satellite/cable channels

Location

200 Coco Beach Boulevard, Highway 955-I, Rio Grande, Zarzal, Rio Grande, Puerto Rico, 00945
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee36 USD
  • Distance from city center1. Km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)25 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors1
  • Number of restaurants3
  • Room voltage120
  • Year property opened2003
  • Most recent renovation2007
Parking
  • Daily parking fee15 USD

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that people who want to use the spa facilities must be over 18 years old.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Grand Reserve Puerto Rico from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.2
Facilities8.3
Location8.1
Room comfort and quality8.1
Service8.2
Value for money7.9
High score for Rio Grande
Rating
9+ Exceptional (19)
8-9 Excellent (7)
7-8 Very Good (9)
6-7 Good (5)
<6 Below Expectation (10)
Time of the year
Mar - May (4)
Jun - Aug (20)
Sep - Nov (15)
Dec - Feb (11)

Show reviews that mention 

Showing 50 verified guest comments
123
10.0
Exceptional
Christina from United States
Family with teens
1 King Bed
Stayed 2 nights in November 2022

Beautiful ”

This is a beautiful, wonderful spot to stay. To top it off, staff is amazing and so friendly. Highly recommend if you are looking for a paradise away from home!

Reviewed November 14, 2022

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10.0
Exceptional
Alyssa from United States
Family with teens
1 King Bed
Stayed 5 nights in November 2020

5 star stay”

This property made us feel comfortable traveling during the pandemic. They required copies of our negative Covid results which ensured that everyone at the property was safe to be around. The room was clean, modern and beautiful. The beds are very comfortable. The staff was helpful, kind and super responsive. You definitely get what you pay for at this property. I highly recommend staying here.

Reviewed November 14, 2020

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10.0
Exceptional
Adam from United States
Group
1 King Bed
Stayed 4 nights in November 2021

Wonderful”

I am not a resort person. But it was a fantastic experience and the staff always went above and beyond. I felt many personal touches, and was extremely satisfied

Reviewed November 10, 2021

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8.8
Excellent
Anne from United States
Group
2 Queen Beds
Stayed 3 nights in July 2021

Beautiful picturesque view but lacking activities”

The place is gorgeous!!! Love all the structures and plants and pool and ambiance. Great to have a wedding or any time you want to take pictures. Staff was nice and place was very clean. The things they’re lacking is activities and more entertainment and food options. Given that they’re 1hr away from the city, they should have enough activities in the resort so customers don’t have to go out. You can only lounge in the pool and beach for so long. I was there for 4 days 3 nights and ventured into the city twice. Breakfast option was the Water… which was a decent breakfast spot. They do buffet after a certain time. They also have the market which is a cafe. Pastries there are pretty good. There was only 4/5 dinner places. The Spanish restaurant was the best. Niro was decent. Then for nightlife… none? They have a brightly lit lobby bar that opens late and have singers until 11pm. Wish they had karaoke night, dark lounge, Shows in the weekend, etc.

Reviewed July 22, 2021

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10.0
Exceptional
fausto from United States
Family with young children
1 King Bed
Stayed 1 night in October 2021

Great...”

Disconnect from the everyday hustle..

Reviewed February 06, 2022

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10.0
Exceptional
Yaen from Puerto Rico
Couple
Stayed 1 night in April 2010

Paradise”

Every detail of the hotel was amazing, the pool area was awesome and the scenary was beautiful.
The only thing that I found was the return of the deposit, it took several days.

We are from barceloneta puerto rico and we found out about the Gran Melia hotel by the impacting photos we saw on the internet. On arrival to the hotel it was breath taking on how beautiful and relaxing thing could be. The photos where true not a hoax like others and we had a great time. The suroundings, personel and the attention was excelent first class. Thanks Agoda and Gran Melia.

Reviewed May 04, 2010

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10.0
Exceptional
Yaen from Puerto Rico
Couple
Stayed 1 night in April 2010

Paradise”

Every detail of the hotel was amazing, the pool area was awesome and the scenary was beautiful.
The only thing that I found was the return of the deposit, it took several days.

We are from barceloneta puerto rico and we found out about the Gran Melia hotel by the impacting photos we saw on the internet. On arrival to the hotel it was breath taking on how beautiful and relaxing thing could be. The photos where true not a hoax like others and we had a great time. The suroundings, personel and the attention was excelent first class. Thanks Agoda and Gran Melia.

Reviewed May 04, 2010

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10.0
Exceptional
EDGARD from United States
Couple
Junior Suite Beach Front
Stayed 1 night in June 2012

Great Hotel”

Perfect location by the beach

Loved the service and the accomodations. The hotel staff is very kind and helpful. The beach is right across most rooms. The royal service pool is very nice and quite. The pool bar offers a variety of cocktails and the grill is ready to serve hot and juicy burgers and other entrees. The Nami Asian Bistro opens at 6 pm most days and the tepanyaki works for reservations every hour!!!!

Reviewed June 30, 2012

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10.0
Exceptional
EDGARD from United States
Couple
Junior Suite Beach Front
Stayed 1 night in June 2012

Great Hotel”

Perfect location by the beach

Loved the service and the accomodations. The hotel staff is very kind and helpful. The beach is right across most rooms. The royal service pool is very nice and quite. The pool bar offers a variety of cocktails and the grill is ready to serve hot and juicy burgers and other entrees. The Nami Asian Bistro opens at 6 pm most days and the tepanyaki works for reservations every hour!!!!

Reviewed June 30, 2012

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8.7
Excellent
Debra from United States
Family with young children
Junior Suite Ocean View
Stayed 1 night in November 2012

Beautiful hotel good location ”

Very quiet and somewhat secluded .

Resort was VERY spread out . For myself it was fine because I love to walk . From bungalow to main hotel is a 6 minute walk outside . The entire main building is open to the elements . the breakfast buffet was excellent and free with the "red level" room. The other restaurants were not good . The fitness room was well equipped and available 24 hours . The private pool was fantastic . They offered private covered " beds" , also included with the red level . The red level was AbsoLutly the way to go. Private check in and out , free happy hour including food .

Reviewed November 24, 2012

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8.7
Excellent
Debra from United States
Family with young children
Junior Suite Ocean View
Stayed 1 night in November 2012

Beautiful hotel good location ”

Very quiet and somewhat secluded .

Resort was VERY spread out . For myself it was fine because I love to walk . From bungalow to main hotel is a 6 minute walk outside . The entire main building is open to the elements . the breakfast buffet was excellent and free with the "red level" room. The other restaurants were not good . The fitness room was well equipped and available 24 hours . The private pool was fantastic . They offered private covered " beds" , also included with the red level . The red level was AbsoLutly the way to go. Private check in and out , free happy hour including food .

Reviewed November 24, 2012

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9.7
Exceptional
Tanya from United States
Couple
Junior Suite Beach Front
Stayed 4 nights in December 2013

Very relaxing . Loved the ambiance of the hotel”

Staff,pools,privacy

Great. Room was quiet and private. The hotel itself was beautiful. Loved the red level upgrade. The hot tub on balcony could've been a bit bigger. Also it started to make a really loud noise after about 10 min.

Reviewed December 23, 2013

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9.7
Exceptional
Tanya from United States
Couple
Junior Suite Beach Front
Stayed 4 nights in December 2013

Very relaxing . Loved the ambiance of the hotel”

Staff,pools,privacy

Great. Room was quiet and private. The hotel itself was beautiful. Loved the red level upgrade. The hot tub on balcony could've been a bit bigger. Also it started to make a really loud noise after about 10 min.

Reviewed December 23, 2013

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8.3
Excellent
Pedro from Puerto Rico
Couple
Stayed 3 nights in June 2010

Nuestra Experiencia en el Gran Melia”

piscina, escenario
distancia de los cuartos al lobby y a la piscina

Fue una buena estadia. El hotel es limpio y sus facilidades estan bien mantenidas. Una de las desventajas que observamos es que para ir del lobby a los cuartos es una distancia considerable y casi nunca los transportes estan disponibles. Durante nuestra estadia, solamente utilizamos el transporte el primer dia, que se ofrecieron a llevarnos el equipaje. El resto del tiempo tuvimos que caminar. Otra de las desventajas es que los cuartos no cuentan con una nevera. Mi esposo es diabetico y tuvo que mantener la insulina en el canasto de hielo. El estacionamiento es un poco caro.

Reviewed June 22, 2010

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8.0
Excellent
Alexander from Netherlands
Couple
Junior Suite Hot Deal
Stayed 5 nights in February 2012

Nice resort”

Nice room, great looking, the resort seem to be fully book, still you could enjoy privacy at the beach. Minor point, the restaurant prices & rental of parasol!

Reviewed February 25, 2012

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8.3
Excellent
Pedro from Puerto Rico
Couple
Stayed 3 nights in June 2010

Nuestra Experiencia en el Gran Melia”

piscina, escenario
distancia de los cuartos al lobby y a la piscina

Fue una buena estadia. El hotel es limpio y sus facilidades estan bien mantenidas. Una de las desventajas que observamos es que para ir del lobby a los cuartos es una distancia considerable y casi nunca los transportes estan disponibles. Durante nuestra estadia, solamente utilizamos el transporte el primer dia, que se ofrecieron a llevarnos el equipaje. El resto del tiempo tuvimos que caminar. Otra de las desventajas es que los cuartos no cuentan con una nevera. Mi esposo es diabetico y tuvo que mantener la insulina en el canasto de hielo. El estacionamiento es un poco caro.

Reviewed June 22, 2010

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7.7
Very good
Carlo from Italy
Group
Deluxe Junior Suite
Stayed 7 nights in November 2012

pleasant hotel a little bi too isolated”

a magnificent swimming pool very well kept

we advise renting a car unless you want to stay within the resort all the time. it is very far away from anything and i heard taxis are expensive. we never ate in the facility, but with the car you can choose whatever you like with prices that are more than reasonable. i thing it is a great place also for children, but we didn't have any, so it is a feeling.

Reviewed December 15, 2012

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8.0
Excellent
Alexander from Netherlands
Couple
Junior Suite Hot Deal
Stayed 5 nights in February 2012

Nice resort”

Nice room, great looking, the resort seem to be fully book, still you could enjoy privacy at the beach. Minor point, the restaurant prices & rental of parasol!

Reviewed February 25, 2012

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7.7
Very good
Carlo from Italy
Group
Deluxe Junior Suite
Stayed 7 nights in November 2012

pleasant hotel a little bi too isolated”

a magnificent swimming pool very well kept

we advise renting a car unless you want to stay within the resort all the time. it is very far away from anything and i heard taxis are expensive. we never ate in the facility, but with the car you can choose whatever you like with prices that are more than reasonable. i thing it is a great place also for children, but we didn't have any, so it is a feeling.

Reviewed December 15, 2012

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5.0
Jon from United States
Group
Junior Suite Hot Deal
Stayed 8 nights in June 2011

Gran Melia Puerto Rico Hotel”

Staff very friendly

This is a golf resort located 12 km (but 30-40 minutes) from San Juan. A taxi from the airport is $65-80. Once there, the hotel contracts with a "tour / shuttle" company for trips to town and the airport. The will not call a taxi for you. The pool is great, but the beach is not for swimming. The poolside bar has very limited hours. There is a dress code for going to and from the pool. They offer golf cart shuttles around the rather spread-out campus, but on at least occasions, they drove past us standing there, with empty carts, did not even ask us if we would like a ride. Twice, the hotel desk clerks promised to send someone to address problems we had, but they never arrived. If you are going for golf and don' t plan to leave the resort, you will love it. Just be sure to take plenty of money. the restaurants are all resort pricing--no deals to be found. If you plan on doing anything else, rent a car from the airport. The ones available at the resort, are twice the price. Housekeeping didn' t understand that 2 people need 2 wash cloths, two towels and a bath mat each day. Something was missing each day and the floor was always dirty.

Reviewed July 11, 2011

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123
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