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Exterior view, Mercure Canberra in Canberra
Standard, Mercure Canberra in Canberra
Lobby, Mercure Canberra in Canberra
Lobby, Mercure Canberra in Canberra
Interior view, Mercure Canberra in Canberra
Interior view, Mercure Canberra in Canberra
Fitness center, Mercure Canberra in Canberra

Removed from saved list

8.0

Excellent

251 reviews

251 reviews

Food & Dining2
Breakfast2
Housekeeping2
See map
See map

8.5

Excellent

Location rating score

Excellent location - 630 meters from city center
Parking
Available
Popular landmarks
Australian War Memorial 770 m
Floriade 1.6 km
Mount Ainslie Lookout 1.9 km
National Gallery of Australia 2.7 km
Questacon 2.7 km
National Museum of Australia 2.7 km
National Portrait Gallery 2.8 km
Australian Parliament House 4.0 km
National Arboretum 6.5 km
Royal Australian Mint 6.6 km
Nearby landmarks
Gorman House Markets 520 m
Gorman House Arts Centre 530 m
Canberra Contemporary Art Space 530 m
Reid Park 610 m
Lone Pine 620 m
Anzac Parade 740 m
Remembrance Nature Park 750 m
Australian War Memorial 770 m
Remembrance Park 870 m
Australian Taxation Office 910 m

Mercure Canberra

Corner of Ainslie & Limestone Avenue, Braddon, Canberra, Australia, 2612 - See map

Make your best journey to Canberra with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Braddon part of Canberra, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Australian War Memorial. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

750 meters to Australian War Memorial

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Golf course [on-site]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Canberra every 13 minutes on Agoda.com
Value for money7.8
Distance to city center1. Km
Location rating8.5
Nearest airportCanberra Airport (CBR)
Distance to airport5.6 km

Rooms available at Mercure Canberra

Very good
Room comfort & quality

7.9

Deluxe Loft
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive King Bed
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Loft with Sofa Bed Courtyard View
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Pet Room With 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Queen
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Mercure Canberra?

Mercure Canberra features non-water sport and outdoor activities such as bicycle rental, and golf course (within 3 km) for you to take advantage of while lodging here.

Does Mercure Canberra provide laundry services?

Yes! Mercure Canberra includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Does Mercure Canberra provide dry cleaning services?

Yes! Mercure Canberra features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Mercure Canberra?

Mercure Canberra has car park onsite for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

When was Mercure Canberra built?

Mercure Canberra was built in 1927.

How many floors does Mercure Canberra have?

Mercure Canberra has a total of 2 floors.

How long do guests generally stay at Mercure Canberra?

Verified past guests that have stayed at Mercure Canberra had an average nightly stay of 2 nights at this property.

What payment cards are accepted at Mercure Canberra?

Mercure Canberra supports up to 4, with payment card options such as American Express, MasterCard, and Visa.

What is the average rating that verified Solo travelers' have given to Mercure Canberra?

Verified solo travelers that have stayed at this property have given Mercure Canberra an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Mercure Canberra?

Past couple travelers that have stayed at this property have given Mercure Canberra an average rating of 7.8. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Group travelers have given to Mercure Canberra?

Past group travelers that have stayed at this property have given Mercure Canberra an average rating of 8.0. You can find more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Mercure Canberra?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

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Explore the neighborhood

What people love about Mercure Canberra

  • 10

    Exceptional
    Staff 

    "Exceptionally clean, staff are very professional and it was a very comfortable and enjoyable stay."

    Maryrose

    |

    June 22, 2023

  • 8

    Very good
    Staff 

    "Choose this place for lovely staff and good but quiet location."

    Helen

    |

    January 17, 2022

  • 10

    Exceptional
    Location

    "Very warm and welcoming with lots of character as well as an excellent location."

    Penelope

    |

    August 9, 2020

Overall rating:

8

Excellent
251 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.5
Read all reviews >
More about Mercure Canberra

More about Mercure Canberra

Mercure Canberra

Wake up to the wonder of Canberra with a stay at Mercure Canberra, located only minutes from the heart of the city.
The range of services provided by Mercure Canberra ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Mercure Canberra are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mercure Canberra include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Mercure Canberra also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Mercure Canberra promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Canberra during your stay at the hotel. One of the city's most iconic and famous buildings is Australian Parliament House, located 3.9 km away.

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Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

13 mentions

Housekeeping

9 mentions

Food & Dining

6 mentions

Internet

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Garden
  • Golf course [on-site]
  • On-site entertainment
  • Outdoor recreational features
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Restaurants on site
Olims Bar & Bistro
  • Cuisine: Australian
Courtyard Restaurant
  • Cuisine: Australian
Olims Bistro
  • Cuisine: International
  • Menu: Buffet

Location

Corner of Ainslie & Limestone Avenue, Braddon, Canberra, Australia, 2612
Excellent
Location

8.5

Airports
  • Canberra Airport (CBR)
    5.6 km
  • Cooma-Snowy Mountains Airport (OOM)
    114.2 km
Public transportation
  • Giles St Kingston Shops Bus Station
    4.5 km
  • Canberra Railway Station
    4.8 km
Hospital or clinic
  • City Market Chemist
    920 m
Shopping
  • Old Bus Depot Markets
    4.1 km
Convenience store
  • 7 Eleven
    1.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Australian War Memorial
    770 m
  • Floriade
    1.6 km
  • Mount Ainslie Lookout
    1.9 km
  • National Gallery of Australia
    2.7 km
  • Questacon
    2.7 km
  • National Museum of Australia
    2.7 km
  • National Portrait Gallery
    2.8 km
  • Australian Parliament House
    4.0 km
  • National Arboretum
    6.5 km
  • Royal Australian Mint
    6.6 km
Nearby landmarks
  • Gorman House Markets
    520 m
  • Gorman House Arts Centre
    530 m
  • Canberra Contemporary Art Space
    530 m
  • Reid Park
    610 m
  • Lone Pine
    620 m
  • Anzac Parade
    740 m
  • Remembrance Nature Park
    750 m
  • Australian War Memorial
    770 m
  • Remembrance Park
    870 m
  • Australian Taxation Office
    910 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center1. Km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)25 AUD
The property
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 129
  • Room voltage240
  • Year property opened1927
  • Most recent renovation2018

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Canberra from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.2
Facilities7.5
Location8.5
Room comfort and quality7.9
Service8.3
Value for money7.8
High score for Canberra
Rating
9+ Exceptional (49)
8-9 Excellent (38)
7-8 Very Good (61)
6-7 Good (17)
<6 Below Expectation (25)
Time of the year
Mar - May (42)
Jun - Aug (55)
Sep - Nov (28)
Dec - Feb (65)

Show reviews that mention 

Showing 190 verified guest comments
12345
10.0
Exceptional
Alexander from Australia
Couple
Superior King Room
Stayed 1 night in January 2021

Great location, big room!”

Closely located to the city centre this is a hotel I would stay at again. The room was large with a very comfortable king size bed. Yes its decorated in an older style but everything is well maintained. Also lots of parking available in the back carpark behind the hotel. No noise issue at all and I slept soundly through the night and I am a light sleeper so I was very happy.

Reviewed January 18, 2021

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10.0
Exceptional
Penelope from Australia
Solo traveler
Standard Queen Room
Stayed 4 nights in August 2020

Penny”

A lovely place to stay in this cold weather. Very warm and welcoming with lots of character as well as an excellent location.

Reviewed August 09, 2020

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10.0
Exceptional
Colin from Australia
Couple
Superior King Room
Stayed 1 night in October 2022

All good.”

We will be back if we travell Canberra again

Reviewed October 07, 2022

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10.0
Exceptional
Janine from Australia
Couple
Standard Queen Room
Stayed 3 nights in February 2020

Lovely grand hotel ”

Beautiful friendly staff - very well maintained rooms and gardens - would definitely stay here again.

Reviewed February 12, 2020

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8.8
Excellent
deidre from Australia
Couple
Executive King Bed
Stayed 1 night in June 2022

Quaint and close to city”

Fabulous staff, nice 1920’s feel to this place. Comfy bed, lovely view of the courtyard- a really nice place for a romantic escape. Only down side was an antiquated aircon which sounded like a Tardis all night in the room. Would highly recommend this as a get away and will return again.

Reviewed June 16, 2022

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8.4
Excellent
Brian from Australia
Couple
Standard Queen Room
Stayed 1 night in May 2021

Great place to stay”

This was our second stay. Well presented, comfortable bed, hot shower, awesome staff.

Reviewed May 07, 2021

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8.4
Excellent
Jane from Australia
Couple
Standard Queen Room
Stayed 1 night in March 2021

Close to the War Memorial ”

Close to all of Canberra’s finest attractions including the War Memorial which has to be one of the finest bArt Deco buildings nationally.

Reviewed March 29, 2021

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8.0
Excellent
Helen from Australia
Family with teens
Superior King Room
Stayed 3 nights in January 2022

Great location but a bit tired ”

Choose this place for lovely staff and good but quiet location. Facilities everything you’d need but a bit outdated - this lovely old building is just calling out for an authentic refurbishment

Reviewed January 17, 2022

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8.0
Excellent
Xue from China
Couple
Standard Queen Room
Stayed 1 night in July 2020

all good except breakfast”

all good except breakfast, the breakfast was too slow, So we paid but didn’t have time to eat

Reviewed July 13, 2020

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8.0
Excellent
Thanaporn from Thailand
Couple
Standard Queen Room
Stayed 1 night in December 2020

It was good”

Big balcony and comfy bed.

Reviewed December 21, 2020

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6.8
Good
Faye from Australia
Couple
Standard Queen Room
Stayed 2 nights in July 2022

Good Value”

Good Value for Money

Reviewed October 25, 2022

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4.4
Anthony from Australia
Couple
Executive King Bed
Stayed 2 nights in January 2020

Very poor housekeeping ”

One of the worst kept room I have ever encountered. Tea cups were stained. An empty beer bottle was left behind. Safe was left locked Balcony was dirty Chair in the balcony was stained with bird shit. Pen in the room dried up without ink. In the morning, housekeeping staff was washing the balcony upstairs and dirty water came pouring down into our balcony. That was the last straw for us. To be fair, the hotel is nice. The interior ambience is very rustic. The gardens are beautiful. A bit aged and needs some upgrade perhaps but with such poor housekeeping, I will never recommend this hotel to anyone.

Reviewed January 30, 2020

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2.8
omar from Australia
Couple
Standard Queen Room
Stayed 1 night in February 2021

Please Don't”

Please Don't book this hotel. The only benefit about this hotel is just it's close to city center. NOT value for money at all. Very smelly carpet/stains from the minute you enter to reception all the way to your room, even inside the room is very dirty carpet. Bedroom: Very small, safe box not working, door locker from inside the room is NOT working, bed sheets very dirty and hasn't been changed or badly washed with a smell like shit. Bathroom: Quarter toilet paper roll only was there, not even a full roll. Breakfast: Scrambled egg , ham, mushroom, beans toast.NO chees of any kind . Tea &coffe. Staff: Reception Staff, One smiling, other sad face and talking like shit. Staff at breakfast: They good. However $25 for that kind of breakfast it's a rip off cause you eat nothing! Hotel in General: its doesn't suet families/ kids. It's kind of rooms and you grab whoever for a night and go. you can even call a hooker like I saw and you can hear what's happening in next room as it happen. Floor, carpet, food price , not friendly staff Very dirty bed sheets and windows, all of that made my stay very uncomfortable with my wife. I will Never ever stay again in there and it's NOT RECOMMENDED FOR FAMILIES Trust me on that. Better to go next door to Novotel same price and 100% better or any other hotel.

Reviewed February 15, 2021

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10.0
Exceptional
Gary from Australia
Couple
Stayed 5 nights in February 2016

Wonderful base for our Canberra stay”

We chose to stay at Mercure partly out of nostalgia for the old Ainslie Rex but also because it is close to our daughter and new grandson in Braddon. It still had the old Rex charm but was tastefully refurbished with all mod cons. Breakfast in the dining room was a reminder of times past too - a great way to start the day. All the staff were very helpful and friendly. Mercure will be our 'place to stay' in Canberra for family visits.

Reviewed March 01, 2016

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9.3
Exceptional
Rosemary from Australia
Couple
Stayed 3 nights in November 2012

Beautifully restored old hotel”

Staff very helpful and friendly. Great location

old canberra icon beautifully restored. rooms very comfortable and clean. fantastic staff. hotel is within easy walking distance of canberra centre and many restaurants. we ate one night in the hotel bistro as restaurant isn't open on sunday. food was ok and reasonably priced. however, staff allowed a number of children to run riot without asking the parents to keep them in check. the noise was impossible and their behaviour spoiled the evening totally. staff just said they were a 'family friendly hotel' and didn't feel they could approach the parents. however we would stay there again as the hotel itself was extremely good.

Reviewed November 18, 2012

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8.0
Excellent
James from United States
Couple
Stayed 2 nights in June 2014

Good quality in architecturally notable building”

1) the structure 2) room and common space 3) staff

The Mercure Canberra is a bit out of the way, but with easy access to buses and a short walk to city center. The rooms are attractive and spacious, the staff helpful. The hotel is built around a courtyard. It was part of the original housing created during the development of Canberra as the national capital and architecturally matches some more famous structures closer to Parliament. This makes it a very attractive place to stay. The restaurant is OK, though Canberra has plenty of options downtown. Overall, a good value.

Reviewed June 15, 2014

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8.3
Excellent
Sandra from Australia
Group
Stayed 1 night in January 2013

Good location. Always enjoy staying here. ”

Location. Easy free parking.

The Mercure Canberra is in a great location. Parking is easy -and free! Rooms are clean & comfortable. Lovely grounds and great eatery attached. Having breakfast included means the price to stay here is very reasonable. The only thing lacking is a pool - especially as we visited in such a hot day!

Reviewed January 11, 2013

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8.7
Excellent
Catherine from Australia
Couple
Standard
Stayed 1 night in January 2010

Olims Hotel Canberra”

Location, location, location Pleasant room Management was active in ejecting some drunken noisy young peole
Television reception was unavailable during our stay.

Olims Hotel Canberra is a very convenient place to stay, close to the War Memorial, Central Canberra (Civic) and the Mt Ainsley walking track, where you can usually see kangaroos early in the morning. The reception staff were very helpful when I needed to use the Internet to find my Agoda memeber number. The Breakfast was good, and the staff there were understanding when one of our party thought "continental breakfast" included all the hot dishes! Our room was spacious, and overall we had a plasant stay. pleasant stay

Reviewed January 26, 2010

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7.7
Very good
Richard from United Kingdom
Couple
Stayed 4 nights in October 2013

Relaxing and Comfortable”

Location, spa size towels/nice linen, gardens

Initially not impressed, our room looked down onto laundry, bottle-bank and general utility area, rather noisy, especially after passing through the lovely gardens on the way in! Complained and were moved across the hallway overlooking the garden - why were we not put there in the first place, the hotel was not full by any means and we had booked two months before. The duty manager was very nice, as was the girl on reception and we were happy with the new room, just that this need not have happened. Came back from town for a nightcap/coffee but decided against it when we saw the restaurant, the bar was like the public bar in a pub - not very inviting on either count. Lovely older building, nicely renovated and in general we enjoyed our stay in Canberra and the Mercure.

Reviewed October 26, 2013

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8.7
Excellent
Yee from Malaysia
Couple
Stayed 1 night in July 2014

Hotel Ainslie”

Heritage, Staff, Location

I checked-in and completely missed the historical aspects of the hotel! If I knew, I would have spent more time appreciating the history and preservation of the building. That aside, staff was very friendly and well-trained. Location was also quite good, with a 15-minute easy walk to Canberra Centre. However, what really made my stay a special one was being offered a room with a HUGE balcony! It was actually above the main entrance. It was a much larger room than I was expecting, and well-appointed at that. It was a real pity the weather didn't allow me to enjoy the balcony more. Definitely would return if given a chance!

Reviewed August 23, 2014

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