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Fitness center, Mercure Hotel London Kensington in London
Basic Double Room - Guestroom, Mercure Hotel London Kensington in London
Fitness center, Mercure Hotel London Kensington in London
Mercure Hotel London Kensington
Mercure Hotel London Kensington
Bathroom, Mercure Hotel London Kensington in London
Bathroom, Mercure Hotel London Kensington in London

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7.3

Very good

48 reviews

48 reviews

Housekeeping3
Breakfast1
24-hour front desk1
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Natural History Museum 940 m
V&A - Victoria and Albert Museum 1.2 km
Buckingham Palace 3.4 km
Madame Tussauds London 3.9 km
National Gallery 4.5 km
Big Ben 4.5 km
London Eye 4.9 km
The British Museum 5.1 km
Tower Bridge 8.0 km
Tower of London 8.0 km
Nearby landmarks
Bupa Cromwell Hospital 140 m
The Mosaic Rooms 170 m
Collingham Child & Family Centre 180 m
Stratford Pharmacy 220 m
Health & Wellbeing Centre 410 m
Prince Of Teck 420 m
Dental Clinic 420 m
Scarsdale Medical Centre 430 m
Tardis Police Box 440 m
Earls Court Medical Centre 470 m

Mercure Hotel London Kensington

1a Lexham Gardens, Chelsea, London, United Kingdom, W8 5JJ - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of London

Front desk [24-hour]

520 meters to public transportation

Inside city center

940 meters to Natural History Museum

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Bicycle rental

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Car power charging station

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money6.8
Location rating8.0
Nearest airportLondon City Airport (LCY)
Distance to airport16.6 km

Rooms available at Mercure Hotel London Kensington

Basic Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
1 Bedroom Superior
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Privilege Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Double Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
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Single Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Double Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive King Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
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Single Room with Double Bed
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
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Small Double Room
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Hotel London Kensington?

Check-in is from 12:00 AM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Hotel London Kensington?

For those who wish to drive their own cars, Mercure Hotel London Kensington has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

Is breakfast offered at Mercure Hotel London Kensington?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Hotel London Kensington. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Hotel London Kensington?

Mercure Hotel London Kensington features an on-site restaurant for your dining convenience.

What is the smoking policy at Mercure Hotel London Kensington?

Mercure Hotel London Kensington does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Hotel London Kensington?

The closest train, metro, or bus station is Gloucester Road Tube Station, 510 m away from Mercure Hotel London Kensington.

What restaurants are nearby Mercure Hotel London Kensington?

Mercure Hotel London Kensington’s neighborhood is Chelsea which includes popular restaurants such as La Pappardella, Colbert and The Botanist.

What popular shopping places are close to Mercure Hotel London Kensington?

Mercure Hotel London Kensington is located in Chelsea area which features shopping places such as The Mosaic Rooms, Waterstones Bookshop and Hat Gallery M/V.

What are popular attractions near Mercure Hotel London Kensington?

Mercure Hotel London Kensington is located in Chelsea area, which is famous for attractions such as Natural History Museum, V&A - Victoria and Albert Museum and Science Museum.

What popular natural sightseeing spots are close to Mercure Hotel London Kensington?

Mercure Hotel London Kensington is located within Chelsea, which makes it conveniently close to natural sights including St George's Campden Hill and Bishop's Park.

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Explore the neighborhood

What people love about Mercure Hotel London Kensington

  • 7.6

    Very good
    Staff 

    "It was very clean, location is excellent, and the staff is great!"

    Pepijn

    |

    January 20, 2020

  • 7.6

    Very good

    "Unimpressed with the hotel overall."

    Pepijn

    |

    January 20, 2020

Overall rating:

7.3

Very good
48 reviews
Cleanliness
7.8
Facilities
6.2
Location
8.0
Read all reviews >
More about Mercure Hotel London Kensington

More about Mercure Hotel London Kensington

Mercure Hotel London Kensington

You'll love the exceptional convenience during your stay at Mercure Hotel London Kensington, located right in the heart of the city center, with an easy access to everything in London.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Mercure Hotel London Kensington. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Hotel London Kensington. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Mercure Hotel London Kensington.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Mercure Hotel London Kensington are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mercure Hotel London Kensington, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, Mercure Hotel London Kensington can arrange to have groceries delivered to your doorstep.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Mercure Hotel London Kensington has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.


Around the property

While in London, take some time to venture outside of Mercure Hotel London Kensington. Spend a day and acquire some cultural knowledge at The British Museum located 5.1 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 8.0 km away, among the most sought-after photographs for anyone visiting London.

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Amenities and facilities

Good
Facilities

6.2

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • French
  • Italian
  • Portuguese
  • Romanian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Alarm clock
  • Bathtub
  • Closet
  • Free bottled water
  • Individual air conditioning
  • Non-smoking
  • Streaming service like Netflix
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Buffet

Location

1a Lexham Gardens, Chelsea, London, United Kingdom, W8 5JJ
Excellent
Location

8

Airports
  • London City Airport (LCY)
    16.6 km 57 min drive
  • Heathrow Airport (LHR)
    18.5 km 32 min drive
Public transportation
  • Earl's Court Tube Station
    580 m 7 min walk
  • High Street Kensington Tube Station
    610 m
Hospital or clinic
  • Bupa Cromwell Hospital
    140 m 2 min walk
Shopping
  • Camden Market
    5.9 km 29 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM
    130 m 4 min walk

What's nearby

Popular landmarks
  • Natural History Museum
    940 m
  • V&A - Victoria and Albert Museum
    1.2 km
  • Buckingham Palace
    3.4 km
  • Madame Tussauds London
    3.9 km
  • National Gallery
    4.5 km
  • Big Ben
    4.5 km
  • London Eye
    4.9 km
  • The British Museum
    5.1 km
  • Tower Bridge
    8.0 km
  • Tower of London
    8.0 km
Nearby landmarks
  • Bupa Cromwell Hospital
    140 m
  • The Mosaic Rooms
    170 m
  • Collingham Child & Family Centre
    180 m
  • Stratford Pharmacy
    220 m
  • Health & Wellbeing Centre
    410 m
  • Prince Of Teck
    420 m
  • Dental Clinic
    420 m
  • Scarsdale Medical Centre
    430 m
  • Tardis Police Box
    440 m
  • Earls Court Medical Centre
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from00:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)10 GBP
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 82

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Hotel London Kensington from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.8
Facilities6.2
Location8.0
Room comfort and quality6.4
Service7.8
Value for money6.8
High score for London
Rating
9+ Exceptional (4)
8-9 Excellent (7)
7-8 Very Good (17)
6-7 Good (3)
<6 Below Expectation (9)
Time of the year
Mar - May (9)
Jun - Aug (8)
Sep - Nov (14)
Dec - Feb (9)
All guests (48)
All room types
All languages

Show reviews that mention 

Showing 40 verified guest comments
12
7.7
Very good
Catherine from Ireland
Family with teens
Basic Double Room
Stayed 4 nights in January 2014

Very convenient location and friendly staff”

Location, cleanliness, value for money

I travelled on this occasion with my 10 year old daughter on her first trip to London. We upgraded to a twin room for an additional £20 per night as we needed two beds. The room was quite small but clean and comfortable, if a bit stuffy. The bathroom was fine and there was a safe, tea/coffee facilities, free wifi in the room and complimentary soft drinks in the fridge which was a bit hit with my daughter. The location is perfect for sightseeing and shopping, walking distance to Kensington Gardens, Palace and High Street with Knightbridge and the museums also within walking distance but a bit further. Gloucester Rd tube station was quite close and not as busy as Earls Court (which is a little closer). Was delighted to find kids under 11 travel free on both buses and the tube which saved me a lot as we did a good bit of travelling around London. The hotel also offered a free breakfast for my daughter when I purchased breakfast for myself which I thought was good value. Our room was quiet and we enjoyed good nights' sleep. The room was a bit stuffy though, I would have loved to be able to open the window for some fresh air, though this is a minor gripe. All in all, I would recommend this hotel for holidaymakers who want to do sightseeing and shopping and who want a comfortable and convenient base.

Reviewed January 17, 2014

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9.0
Exceptional
jackie from United Kingdom
Family with young children
Standard Double Bed
Stayed 1 night in June 2014

Great choice for stopover in london”

Friendly staff, clean well equipped room, fast wifi

Would recommend this hotel - perfect for a night in london with my son after a day at wimbledon! Fast check in/out withhelpful staff, very clean well equipped rooms and fast wifi!

Reviewed July 01, 2014

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8.0
Excellent
stephen from Australia
Business traveler
Basic Double Room
Stayed 2 nights in May 2014

fun but small”

Brekkie , location , staff

Really hard to complain , but I have to really point our room was super small , To get this in perspective , I couldn't wheel cases around the bed and therefore had to lift them over , i had to stand the other in the hall…but really this is my only complaint, so be prepared for compact. Its a while since I stayed in london and yes rooms are small , but this one …really was a rabbit hutch the staff where great and all others things no problems , we were busy in the day so it didn't matter bit it was a claustrophobic breakfast and the gels serving , well worth the value , thank you ..

Reviewed May 28, 2014

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8.4
Excellent
Alicia from Thailand
Solo traveler
Basic Double Room
Stayed 1 night in December 2019

Small but superbly clean bedroom & bathroom”

There is a white pristine bath tub! The lift is tiny but ok as the hotel is not too busy. There was a fire alarm at 3 am of Dec 25 and some hotel guest obviously refused to evauate as I could see the light + ladies in the room while everyone else waited outside the hotel & the staff failed to evcuate them in the end. Lucky there was no actual fire. On my check-out the reception helped me find a taxi at £50 just to the tube station 7 min away but the taxi came very late so I waived a black cab which costed less than £10. Tge reception was very angry that I couldnt give him 10 more min but I had a National Express coach to catch. The reception was not very nice.

Reviewed January 03, 2020

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10.0
Exceptional
Mulyadi from Indonesia
Group
Single Room
Stayed 1 night in April 2016

Excellent in its start ”

When I checked in at front desk have easy and faster. Receptionist was friendly and warm greetings. Cleanest and facilities have excellent. Overall, I like this hotel.

Reviewed April 04, 2016

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9.2
Exceptional
Elaine
Couple
Standard Double Bed
Stayed 3 nights in March 2019

Excellent”

Buffet breakfast was exceptional. Cooked to perfection. Staff friendly and helpful. Comfortable, clean rooms. Very pleasant stay. Location was perfect for Olympia and short walk to tube. Will stay again

Reviewed March 28, 2019

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8.8
Excellent
Heather from United Kingdom
Couple
Basic Double Room
Stayed 3 nights in January 2017

Clean, tidy and welcoming ”

The hotel was welcoming, clean and tidy. The staff were professional, polite and very helpful. The room was as described small double yet big enough to use as a base. Tube stations near by, near free attractions.

Reviewed February 01, 2017

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4.7
Catherine from Canada
Solo traveler
Stayed 1 night in November 2012

mixed reviews”

Lovely staff

This hotel is closest to the Earls Court station, which is a nice area. Transit is pretty easy. I stayed for 3 nights.The high point to the Mercure is the nice reception staff, especially the super kind new french girl who was always friendly...forget her name! Asides from this I would probably not stay again as the hotel was hugely overpriced, the room was tiny,no breakfast, expensive wifi and they cut the hotel water off without notifying me just before I was getting ready to leave....and shower! All hotels in London are quite expensive but the quality for the cost of this hotel was poor.

Reviewed November 17, 2012

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7.6
Very good
Pepijn from Netherlands
Solo traveler
Basic Double Room
Stayed 4 nights in January 2020

Very good”

Unimpressed with the hotel overall. Not all was bad though, so let me start with the good points; It was very clean, location is excellent, and the staff is great! However, the room was too small for two adults, very old and poorly maintained. The air-conditioning didn’t work, the shower kept falling down and I really don’t get why you would put a badtube in a room this small… The breakfast was fine, could do with some fresh coffee tough.

Reviewed January 20, 2020

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10.0
Exceptional
RINALDY from Indonesia
Family with young children
Stayed 1 night in June 2012

nice hotel”

nice location

really enjoy this hotel so much.. my kids love it, the hotel was near to almost everywhere.. we really enjoy this..

Reviewed September 12, 2012

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6.0
YONG from Malaysia
Group
Stayed 1 night in July 2012

Good location but poor airconditioning”

Room is big and clean

My wife and I checked into the hotel in the evening in early July this year, the location of the hotel is reasonable good, the room is big and clean, however upon checking into the room we realized that the room was very warm and stuffy despite turning on the air conditioning. We have complained to the front desk and they sent a maintenance guy to check it out and when we returned from our dinner the room remained warm and we were sweating ! We brought this up with the front desk again and we were told that that is normal and it will take a few hours to cool down. We have stayed in many hotels world over and knew that it was not normal. We managed to go to bed late at night and only by 3-4 am in the morning the room did feel a bit cool. The management really have to look into this issue for this is a really basic amenity that will make stay comfortable.

Reviewed July 09, 2012

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7.3
Very good
Andrew from United Kingdom
Business traveler
Standard Double Bed
Stayed 5 nights in November 2013

Small, but well-proportioned”

Local area, access to public transport, efficient staff

The hotel is right beside the BUPA Cromwell hospital. Very central location within five minutes' walk to Earl's Court tube station. My room was TINY, but well-furnished and designed.

Reviewed December 10, 2013

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8.0
Excellent
Denie from Indonesia
Solo traveler
Single Room
Stayed 1 night in September 2017

Small room”

The room very small, but the location is good, friendly staff, cleanliness.

Reviewed October 03, 2017

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6.0
yumi from South Korea
Family with teens
Basic Double Room
Stayed 6 nights in October 2018

I'll not stay again.”

1. Too much small. There is no space at all to open a baggage. 2. It is 4 STAR hotel. How come there is no refrigerator. 3. The room is NOT insulated again noise. I heard the person snoring in the next room. I couldn't sleep comfortably. It is just like 3 star hotel. Just very expensive. I'll not stay there again.

Reviewed October 25, 2018

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8.4
Excellent
Wilhelm from Philippines
Solo traveler
Basic Double Room
Stayed 3 nights in August 2016

Excellent”

staff are very friendly able to teach you where to go

Reviewed April 20, 2017

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8.4
Excellent
Dan from United Kingdom
Couple
Basic Double Room
Stayed 2 nights in December 2018

good location, reasonably priced (at the time of this review)”

Great staff, though small rooms and little parking outside on road

Reviewed December 28, 2018

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8.7
Excellent
Deborah from Australia
Solo traveler
Standard Double Bed
Stayed 4 nights in May 2013

very comfortable and conveniently located”

location, comfort, restaurant access

very convenienmt and comfortable

Reviewed June 03, 2013

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4.0
Paul from United Kingdom
Couple
Basic Double Room
Stayed 2 nights in September 2014

ripped off ”

location,location,location

My stay with my girlfiend was poor. advertised this room as a classic double, it was tiny. I had to walk sideways around the room, 300mm between end of bed to the wall, impossible for a human being to walk past the bed, it was about 350mm between side of bed and wall o my side of the bed. Two people could not stand side by side in this room. It is the worst room I have ever stayed in. This room should be for a single bed not double. My bedroom at home is bigger than this. The bar tender needs lessons in dealing with people and how you are meant actually tend to people when working behind a bar.

Reviewed September 29, 2014

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8.0
Excellent
TZE from Singapore
Business traveler
Single Room
Stayed 1 night in October 2016

As advertised ”

Good hotel

Reviewed October 09, 2016

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6.3
Good
Vaughan from Australia
Couple
Stayed 6 nights in August 2013

Basic room which was a good incentive to sight see”

Close to trains, shops and museums.

The room was not designed for the king size bed so we spent most of our time side stepping around the room.

Reviewed August 24, 2013

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12
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