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Entrance, Mildom Hotel in Almaty
Mildom Hotel
Lobby, Mildom Hotel in Almaty
Interior view, Mildom Hotel in Almaty
Interior view, Mildom Hotel in Almaty
Bathroom, Mildom Hotel in Almaty
Bathroom, Mildom Hotel in Almaty

Removed from saved list

6.6

Good

1,832 reviews

1,832 reviews

Housekeeping1
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
San Siro
40 m
Artspace Art Gallery
120 m
Qazaqtelekom
330 m
Trus, Balbes, Byvaly
390 m
Central Post Office
400 m

Mildom Hotel

Bogenbai Batyr Street 128, Medeu District, Almaty, Kazakhstan, 50000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Medeu District part of Almaty, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Almaty International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Almaty every 17 minutes on Agoda.com
Value for money5.8
Distance to city center0,2 km
Location rating8.1
Nearest airportAlmaty International Airport (ALA)
Distance to airport12.5 km

Rooms available at Mildom Hotel

Single - 1 Person
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Suite
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Delux Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Single executive room
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Lux
...
  • Room size: 28 m²/301 ft²
  • Mountain view
Enter dates to see prices
Comfort Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
Enter dates to see prices
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
Enter dates to see prices
Standard Single Room
...
  • Room size: 12 m²/129 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Mildom Hotel provide airport transfer?

Mildom Hotel offers airport transfer service upon request with an additional fee of 10 KZT in local currency. To request, check the box on the booking form just before the payment page.

Does Mildom Hotel offer shuttle service for getting around?

For your convenience when traveling around the city, Mildom Hotel offers None right where you need it making it simple for you to get to places quickly.

Does Mildom Hotel provide laundry services?

Yes! Mildom Hotel features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

What public parks are nearby Mildom Hotel?

While staying at Mildom Hotel, enjoy your morning or evening stroll at nearby park which include Panfilov Park and 28 Panfilov Heroes Memorial Park.

How many rooms does Mildom Hotel have?

Mildom Hotel has a total of 40 rooms.

How long do travelers typically stay at Mildom Hotel?

Verified past guests that have stayed at Mildom Hotel had an average nightly stay of 2 nights at this property.

What payment options are supported at Mildom Hotel?

Mildom Hotel supports up to 4, with payment card selections including MasterCard, UnionPay, American Express, and Visa.

What do travelers like most about Mildom Hotel?

Verified guests that stayed at Mildom Hotel have given this property a rating of 8.059 for its remarkable location as the primary highlight for their stay.

What is the average rating that past Families with young children have given to Mildom Hotel?

Past families with young children that have stayed at this property have given Mildom Hotel an average rating of 6.8. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Mildom Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

What people love about Mildom Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Mildom Premium is a great, modern, clean hotel in a nice neighborhood."

    natasha

    |

    September 28, 2019

  • 7.6

    Very good

    "Ok for a simple stay if you don't need to spend the day in your room."

    Christian

    |

    May 12, 2023

  • 7.6

    Very good

    "Good help from the receptionist very helpful to arrange a taxi to Kyrgyzstan."

    Christian

    |

    May 12, 2023

Property ranking|Compared to 1,331 Almaty properties
See all rankings
Location score
8.1/10
Value for money score
5.8/10
Service score
6.6/10
Cleanliness score
6/10
Better than
99
%
of Almaty properties
Better than
98
%
of Almaty properties
Better than
98
%
of Almaty properties
Better than
98
%
of Almaty properties
Overall rating:

6.6

Good
1,832 reviews
Cleanliness
5.9
Facilities
5.2
Location
8.1
Read all reviews >
More about Mildom Hotel

More about Mildom Hotel

Experience Comfort and Convenience at Mildom Hotel in Almaty

Mildom Hotel in Almaty, Kazakhstan offers a range of facilities that provide guests with comfort and convenience. From 24-hour room service to a coffee shop, bar, and restaurant, guests can indulge in delicious meals and beverages at any time of the day. The hotel also offers safety deposit boxes, salon services, and airport transfers, making it the perfect choice for business travelers. Guests can also explore the city with tours arranged by the hotel's concierge, or relax with a massage. Free Wi-Fi is available in all rooms and public areas, and valet parking and shuttle services are also provided. For those who prefer to drive, the hotel offers a car park free of charge. With express check-in/check-out, luggage storage, and daily housekeeping, guests can enjoy a hassle-free stay. Other amenities include a laundromat, taxi service, ticket service, and breakfast buffet with continental options. Mildom Hotel also has a designated smoking area and a convenience store onsite, ensuring a comfortable and enjoyable stay for all guests.

Experience Comfort and Style with Mildom Hotel's Room Types

Mildom Hotel in Almaty, Kazakhstan offers a range of room types to suit every traveler's needs. Choose from the Delux Double or Twin Room, which spans 23 square meters and features 1 Double Bed. For those seeking a little extra space, the Lux room offers 28 square meters of luxury. The Single - 1 Person room is perfect for solo travelers and spans 15 square meters with 1 Semi Double-Bed. Finally, the Single Executive Room offers 19 square meters of space and features 1 Double Bed. Whatever your preference, Mildom Hotel has a room type to suit your needs.

Exceptional Customer Reviews for Mildom Hotel in Almaty

Mildom Hotel in Almaty, Kazakhstan has received exceptional customer reviews for its great, modern, and clean facilities. Guests have raved about the hotel's restaurant, which serves delicious food and traditional dishes. The staff, including those at the restaurant/bar and laundry services, have been described as nice and accommodating. The hotel's central location makes it easily accessible to any part of the city. Additionally, guests have noted that the breakfast is well-served and includes a variety of options. The internet connection is also reliable, ensuring a comfortable stay for guests who need to stay connected. Overall, Mildom Hotel has received high praise from satisfied guests who highly recommend this hotel for a pleasant stay in Almaty.

Discover a Comfortable Stay at Mildom Hotel with Great Location and Friendly Staff

Mildom Hotel in Almaty, Kazakhstan has received positive reviews from its guests for its comfortable accommodations, great location, and friendly staff. While the overall rating is 6.4, the hotel has received an impressive 8.2 for its location, making it a convenient choice for travelers looking to explore the city. The staff performance rating of 6.7 indicates that guests have found the hotel's employees to be friendly and welcoming. While the cleanliness rating is 6.1, guests have still enjoyed a comfortable stay at Mildom Hotel. Whether you're traveling for business or leisure, Mildom Hotel is a great option for a comfortable and convenient stay in Almaty.

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Amenities and facilities

Review score
Facilities

5.2

Most talked about facilities

Breakfast

2 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Russian
  • Turkish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • On-site entertainment
  • Pub crawl
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Just Cafe
  • Cuisine: European
  • Menu: Buffet, A-la-carte

Location

Bogenbai Batyr Street 128, Medeu District, Almaty, Kazakhstan, 50000
Excellent
Location

8.1

Airports
  • Almaty International Airport (ALA)
    12.5 km
  • Boraldai Airport (BXJ)
    12.6 km
Hospital or clinic
  • SEMA Hospital
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until11:50
  • Check-out from12:05
  • Check-out until12:00
Getting around
  • Airport transfer fee10 KZT
  • Distance from city center0,2 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)0 KZT
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 40
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2015
Parking
  • Daily parking fee0 USD

Property announcements

Please note that visa support for foreigners can be provided at surcharge. Please contact the property for additional information.

Reviews of Mildom Hotel from real guests

Provided by verified guests of Agoda
6.3
Good
Cleanliness5.9
Facilities5.2
Location8.1
Service6.5
Value for money5.8
High score for Almaty
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (6)
Time of the year
Mar - May (9)
Jun - Aug (4)
Sep - Nov (2)
Dec - Feb (0)

Show reviews that mention 

Showing 15 verified guest comments
9.2
Exceptional
natasha from Thailand
Family with young children
Standard Double or Twin Room
Stayed 1 night in September 2019

Choose Premium ”

Mildom Premium is a great, modern, clean hotel in a nice neighborhood. The Mildom Premium is so much better than the Mildom hotel.

Reviewed September 28, 2019

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7.2
Very good
Yoann
Solo traveler
Standard Double or Twin Room
Stayed 4 nights in July 2019

Nice place but could be improved”

I stayed there 4 nights for a long weekend in Almaty. I liked the place, convenient location, great rooms, very good breakfast, but they only gave toothbrushes, shower gel and soap on the first day. I ran out of it by the second night there, and asked every day for it - never got. Also, the room cleaning happens very late, was impossible to take a nap during the day as I was waiting for the cleaning - and after cleaning, it was too late.

Reviewed August 01, 2019

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9.2
Exceptional
Adelya
Solo traveler
Standard Double or Twin Room
Stayed 4 nights in October 2018

Nice hotel in center”

Nice hotel in center. Claean. Nice personal. The restaurant is very good. Have some small minuses for example if you want to use safety locker you need to bring your own batterys. In general it is good.

Reviewed October 22, 2018

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6.0
Joo from United States
Solo traveler
Suite
Stayed 6 nights in May 2019

Outstanding location, mediocre services.”

To be fair, it is located very central location and internet worked reasonably well. Restaurant/bar staff are nice and laundry services was excellent. However room is very dated and room doesn't have trash can. I asked four times and they said they will provider, but did not. I stopped asked. The TV does not provide any English program and they haven't change bed sheet for five days, until I asked them to change it. I guess I am looking it from Western perspective and this hotel do not meet my standard.

Reviewed May 13, 2019

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7.2
Very good
Akira from Philippines
Solo traveler
Single - 1 Person
Stayed 2 nights in May 2018

Good location, helpful staffs”

Hotel is located in center of the city and accessible anywhere. All staffs don’t speak English but they are all very helpful. Breakfast is served well included some traditional foods.

Reviewed May 11, 2018

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7.2
Very good
Way from Canada
Solo traveler
Stayed 2 nights in May 2016

Great for budgeted travel”

It is a nice place to stay for people sightseeing most of the time outdoor. No elevator, therefore moving luggages in and out takes a bit efforts, for heavy ones.

Reviewed May 13, 2016

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4.4
Pak from Hong Kong SAR, China
Solo traveler
Standard Double or Twin Room
Stayed 5 nights in May 2017

after u pay the fee, they do not care what you need, poor laundry services, drainage in shower slow,”

safety box not working and not willing to replace it, some staffs in front desk not patient to answering call and enquiry.

Reviewed May 25, 2017

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2.0
MOHAMED from United Arab Emirates
Couple
Standard Double or Twin Room
Stayed 3 nights in August 2023

Very dirty and uncomfortable place ”

Upon arriving at the hotel, I was taken aback by the state of the room. The cleanliness and overall condition of the space were far from what I had anticipated based on your website and previous reviews. The room appeared to be in a state of disrepair, with noticeable signs of neglect. Given the uncomfortable and unsanitary conditions, I made the difficult decision to seek alternative accommodation for the duration of my stay. As a result, I did not spend a single night at your establishment. I understand that unexpected issues can arise in any business, and I wanted to bring this matter to your attention in the hope that you can address the concerns I encountered. I believe that providing a comfortable and clean environment is crucial for ensuring a positive guest experience. I kindly request a refund for the reservation, as I did not utilize the room due to the conditions mentioned above. I hope that this feedback will contribute to improvements in the future and help maintain the reputation of your estyblishment.

Reviewed August 18, 2023

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7.6
Very good
Christian from Thailand
Solo traveler
Standard Double or Twin Room
Stayed 1 night in May 2023

Well located”

Ok for a simple stay if you don't need to spend the day in your room. Good help from the receptionist very helpful to arrange a taxi to Kyrgyzstan. Appreciated help.

Reviewed May 13, 2023

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5.6
Christian from Thailand
Solo traveler
Single - 1 Person
Stayed 1 night in April 2023

Above average”

Well located but small rooms with old old old mattress... like sleeping in a bathtub. . The room has a fridge full of all kind of drinks...for which a deposit of 40USD is required, well not sure to understand what is the positioning of this hotel?

Reviewed April 29, 2023

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9.2
Exceptional
INYOUNG from South Korea
Solo traveler
Standard Double or Twin Room
Stayed 3 nights in August 2018

언어호통 영어로 원활”

리셉션 직원이 영어를 잘해 소통이 잘되어 좋았음

Reviewed August 06, 2018

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4.4
Pavel from Russia
Couple
Standard Double or Twin Room
Stayed 4 nights in May 2023

Определённо не стоит своих денег”

Отличное расположение и хороший завтрак. На этом всё. Номер был обшарпаный и, натурально, грязный. Мебель частично поломана, лампочек, местами, не хватало. Интернет работал через раз. Не рекомендую.

Reviewed May 14, 2023

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8.8
Excellent
Kirill from Kazakhstan
Family with young children
Standard Double or Twin Room
Stayed 3 nights in March 2021

Отличное расположение ”

Отель удобно размещен в лучшем туристическом месте города. Хорошие номера и приветливый персонал. Завтрак не фонтан, но заведующая кафе, отработала на 5+ так старалась всем услужить, огромное спасибо за комфортный отдых. Не хватает в душе полотенец для ног и кондиционера для волос.

Reviewed March 18, 2021

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7.6
Very good
Kirill from Kazakhstan
Business traveler
Single - 1 Person
Stayed 1 night in March 2019

Very good”

Останавливался в середине марта, отопления в номере не было, было прохладно. На рецепшене сказали что отключили батарею, но включить ее не удалось. Дом старый, полы деревянные, из-за этого слышимость соседей сверху очень хорошая. В коридоре постоянно кто то шумел, не зависимо от времени суток. Выспаться не получилось. Завтрак без изысков. Расположение хорошее, рядом парки, достопримечательности, метро.

Reviewed March 18, 2019

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4.0
Yerbol from Australia
Family with young children
Standard Double or Twin Room
Stayed 1 night in July 2022

полный отчтой в центре города”

стремный, старый, супер базовый микро отель в центре города

Reviewed July 28, 2022

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