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MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST
MIMARU TOKYO SHINJUKU WEST

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9

Exceptional

168 reviews

168 reviews

See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Bunka Gakuen Costume Museum

160 m

Shoshunji Temple

240 m

NS Bulding

260 m

Taichoji Temple

340 m

Tokyo Wonder Wall

370 m

Popular landmarks
Tokyo Metropolitan Government Building observation room

440 m

Meiji Jingu

1.2 km

Shinjuku Gyoen National Garden

1.5 km

Shibuya Crossing

3.0 km

Tokyo Tower

5.6 km

Closest landmarks
Zauo, Shinjuku

110 m

Peak Bar

200 m

Japanese Prefectural Tourism Promotion Corner

370 m

Tokyo Tourist Information Center, Tokyo Metropolitan Government Building

390 m

Tokyo Metropolitan Government Building observation room

440 m

Newly built in 2020

MIMARU TOKYO SHINJUKU WEST

3-3-11 Nishishinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan, 160-0023 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

250 meters to public transportation

Excellent room comfort & quality

Newly built

Inside city center

Facilities

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Laundry service

Safety deposit boxes

Wi-Fi in public areas

Family room

Smoking area

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.6
Location rating8.3
Nearest airportHaneda Airport (HND)
Distance to airport17.1 km

Rooms available at MIMARU TOKYO SHINJUKU WEST

Deluxe Family Apartment
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
  • 6 single beds
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Deluxe Japanese Style Apartment
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 2 single beds and 1 bunk be...
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Family Apartment
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds and 1 bunk be...
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Apartment with 4 Single Beds
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 4 single beds
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Deluxe Japanese Western Style Room
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
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Deluxe Japanese Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 bunk beds and 2 futons an...
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Japanese Style Apartment
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 2 single beds and 2 futons
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Deluxe Room (6 Single Beds)
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
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Standard Japanese/Western-style Family Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
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Standard Family Room with Bunk Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at MIMARU TOKYO SHINJUKU WEST?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to MIMARU TOKYO SHINJUKU WEST?

For those who wish to drive their own cars, MIMARU TOKYO SHINJUKU WEST has a car park that's close to the hotel.

What is the smoking policy at MIMARU TOKYO SHINJUKU WEST?

MIMARU TOKYO SHINJUKU WEST does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to MIMARU TOKYO SHINJUKU WEST?

The closest train, metro, or bus station to MIMARU TOKYO SHINJUKU WEST is Toei Subway, 240 m away.

What restaurants are nearby MIMARU TOKYO SHINJUKU WEST?

MIMARU TOKYO SHINJUKU WEST’s neighborhood is Shinjuku which includes popular restaurants such as Tsunahachi, Canal Cafe and Torishige.

What popular shopping places are close to MIMARU TOKYO SHINJUKU WEST?

MIMARU TOKYO SHINJUKU WEST is located in Shinjuku area which features shopping places such as Shinjuku Isetan, Tokyo Wonder Wall and Map Camera.

What are popular attractions near MIMARU TOKYO SHINJUKU WEST?

MIMARU TOKYO SHINJUKU WEST is located in Shinjuku area, which is famous for attractions such as Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai.

What popular natural sightseeing spots are close to MIMARU TOKYO SHINJUKU WEST?

MIMARU TOKYO SHINJUKU WEST is located within Shinjuku, which makes it conveniently close to natural sights including Mt. Hakoneyama and Ichigaya Fish Center.

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Explore the neighborhood

What people love about MIMARU TOKYO SHINJUKU WEST

  • 10

    Exceptional
    Cleanliness

    "Clean and new room."

    Siu

    |

    November 24, 2022

  • 10

    Exceptional
    Staff 

    "The staff is super helpful."

    Carnie

    |

    November 20, 2022

  • 10

    Exceptional

    "Very comfortable well designed room with all the amenities that you can need during your stay."

    Woon

    |

    November 16, 2022

Property ranking|Compared to 4,699 Tokyo properties
See all rankings
Service score
9.2/10
Room size
47 sqm.
Cleanliness score
9.2/10
Value for money score
8.6/10
Better than
98
%
of Tokyo properties
Bigger than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Overall rating:

9

Exceptional
168 reviews
Cleanliness
9.2
Facilities
8.5
Location
8.3
Read all reviews >
More about MIMARU TOKYO SHINJUKU WEST

More about MIMARU TOKYO SHINJUKU WEST

MIMARU TOKYO SHINJUKU WEST

See the best of Tokyo with a stay at MIMARU TOKYO SHINJUKU WEST, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by MIMARU TOKYO SHINJUKU WEST ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at MIMARU TOKYO SHINJUKU WEST. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at MIMARU TOKYO SHINJUKU WEST include a separate living room, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The hotel also provides guests with a refrigerator in some rooms. MIMARU TOKYO SHINJUKU WEST also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

MIMARU TOKYO SHINJUKU WEST has vending machines that provide round-the-clock refreshment, at low cost.


Around the property

Take some time to explore Tokyo. Photograph yourself in front of Tokyo Tower located 5.6 km away, which people travel great distances to see.


Reasons to stay here

This hotel scores higher than 92% of the city's accommodations on value for money
This hotel stands above the rest with a cleanliness score that beats 94% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 96% of the city's accommodation.

Amenities and facilities
Excellent
Facilities

8.5

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
Location
3-3-11 Nishishinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan, 160-0023
Excellent
Location

8.3

Airports

  • Haneda Airport (HND)
    17.1 km
  • Narita International Airport (NRT)
    63.9 km

Public transportation

  • Toei Subway
    250 m
  • Tocho Mae Subway Station
    510 m

Hospital or clinic

  • Okubo Clinic
    890 m

Shopping

  • Ameyoko Shopping Street
    7.8 km

Convenience store

  • Family Mart
    410 m

Cash withdrawal

  • ATM
    190 m
What's nearby

Popular landmarks

  • Tokyo Metropolitan Government Building observation room
    440 m
  • Meiji Jingu
    1.2 km
  • Shinjuku Gyoen National Garden
    1.5 km
  • Shibuya Crossing
    3.0 km
  • Tokyo Tower
    5.6 km
  • Ginza
    7.0 km
  • Ueno Park
    8.0 km
  • Asakusa
    9.8 km
  • Sensoji Temple
    9.9 km
  • Tokyo Skytree
    11.0 km

Nearby landmarks

  • Zauo, Shinjuku
    110 m
  • Bunka Gakuen Costume Museum
    160 m
  • Peak Bar
    200 m
  • Shoshunji Temple
    240 m
  • Toei Subway
    250 m
  • NS Bulding
    260 m
  • Taichoji Temple
    340 m
  • Japanese Prefectural Tourism Promotion Corner
    370 m
  • Tokyo Wonder Wall
    370 m
  • Tokyo Tourist Information Center, Tokyo Metropolitan Government Building
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):

    Tax JPY 0 - for room rate of JPY 9,999 and under per night.
    Tax JPY 100 - for room rate between JPY 10,000 and JPY 14,999 per night.
    Tax JPY 200 - for room rate of JPY 15,000 and over per night.
  • The reception is open from 07:00 AM to 10:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • Housekeeping service is done every 3 days if guests stay for more than 2 nights. The trash will be done empty daily and towels will be changed daily.
  • Pets are strictly not allowed at the property.
  • Children of all ages are considered as adults.
  • Baby cot is available for free. Hotel only have a limited number of the items.
  • Additional housekeeping service can be arranged with an extra charge. Housekeeping such as bed maiking and vacume cleaning is done every 3 days when booking for 4, 7 or more nights. However, trash can will be emptied, towels will be changed and consumable goods will be added daily. Hotel provide cleaning stuff, please ask at the reception.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until22:00
  • Check-out until11:00
  • Reception open until22:00

Getting around

  • Travel time to airport (minutes)50

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors14
  • Number of restaurants0
  • Number of rooms 75
  • Room voltage100
  • Year property opened2020

Reviews of MIMARU TOKYO SHINJUKU WEST from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.5
Location8.3
Service9.2
Value for money8.6
High score for Tokyo
Rating
9+ Exceptional (16)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (3)
Sep - Nov (18)
Dec - Feb (1)
All guests (58)
All room types
All languages
Showing 23 verified guest comments
12
2.0
ahmamen from Indonesia
Couple
Family Apartment
Stayed 30 nights in October 2020

b”

b

Reviewed October 03, 2020

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Greetings from MIMARU Tokyo Shinjuku West. Thank you for choosing to stay with us during your trip to Tokyo. thank you so much for leaving us your review. we hope to see you again next time on your trip to Tokyo. we will try to make your next visit to our hotel more memorable.

Responded March 03, 2021
MIMARU TOKYO SHINJUKU WEST
8.0
Excellent
Sharon from Singapore
Family with young children
Family Apartment
Stayed 4 nights in November 2022

Suitable for family with children ”

Room is spacious and kids will have their own bed and enough space to play around. Can prepared some light foods or fruits and eat together at dining table. Front desk staffs also very helpful. Overall satisfied with this apartment hotel.

Reviewed December 01, 2022

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10.0
Exceptional
Siu from Hong Kong SAR, China
Family with young children
STUDIO Family Apartment ( Hardwood Table Se)
Stayed 2 nights in November 2022

Good choice”

Clean and new room. Comfortable! Have good enough facilities.

Reviewed November 24, 2022

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Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. We look forward to having you again. 

Responded November 25, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Carnie from United States
Group
Family Apartment with Hardwood Table Set
Stayed 10 nights in November 2022

Love the staff and location, but bed is hard.”

A group of 4 adults stayed for 10 nights in the room with wooden table. The normal twin beds were great, but the bunk beds were super hard. If you don’t mind a hard bed, then it’s perfect for you! The staff is super helpful. We would love to come back again.

Reviewed November 21, 2022

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Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. Regarding the bunk beds, we would like to use your comment as a reference. Thank you for your valuable opinion. The whole staff was glad to hear your compliments about our service. We will continue our effort to provide the best service for our guests. Thank you again for sharing your review with us. We are very much looking forward to your next visit.

Responded November 22, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Woon from Singapore
Family with teens
Family Apartment with Hardwood Table Set
Stayed 3 nights in November 2022

Great value in the heart of Shinjuku”

Very comfortable well designed room with all the amenities that you can need during your stay. Easy access to Shinjuku station and all the shops and eateries around it. Staff are efficient and friendly. Great choice for families.

Reviewed November 17, 2022

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Dear Woon, Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are very pleased to hear that you were satisfied with our room and location. Thank you also for your compliments about our staff. We look forward to having you again. Best regards, The Front Desk Team

Responded November 18, 2022
MIMARU TOKYO SHINJUKU WEST
8.8
Excellent
NATALIA from Indonesia
Family with young children
Deluxe Japanese Apartment
Stayed 2 nights in November 2022

Comfortable and spacious”

Rooms are spacious with lots of window. Clean and neat but requires quite a walk from Shinjuku station. Easy to find and accesss to though. Enough space for big luggages in the room.

Reviewed November 14, 2022

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Dear Natalia, Thank you for taking your time to shere your thoughts on your stay at MIMARU Tokyo Shinjuku West. I am really pleased to hear that you are satisfied with your room and our servises. We are hoping to see you again when you come to Tokyo. Best regards, The Front Desk Team

Responded November 15, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Jamie from Australia
Family with teens
Family Apartment with Hardwood Table Set
Stayed 11 nights in September 2022

Large Room & Good Location”

I found the hotel to be in a convenient location to the Shinjuku Station and there were plenty of shops and restaurants within walking distance. Hotel was clean and rooms were large compared to other hotels in the area.

Reviewed September 27, 2022

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Dear Jamie, Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are delighted to hear that you are satisfied with our location and rooms. Due to its proximity to Shinjuku station, there are many convenience stores and restaurants in the area. As a result, many customers wish to stay for longer periods of time. In addion, the rooms of the hotel are spacious, about 40 m2 or bigger, so that you can relax as if you were at home. We look forward to having you again.  MIMARU TOKYO SHINJUKU WEST Front Desk Team Kai

Responded September 27, 2022
MIMARU TOKYO SHINJUKU WEST
8.8
Excellent
Jun from Australia
Family with young children
Stayed 1 night in September 2022

The best family option in Japan”

Japan is known for its tiny hotel rooms... And as a family of five, that makes it tough. But Mimaru is totally different. It's made for families. Huge, spacious rooms, a deep bath and shower room, separate toilet, big beds, dining table and kitchenette. Honestly, we were so pleasantly surprised. It made our stay so much more comfortable. We don't need a gym, 24hr reception etc... We prioritise large rooms that are family oriented, so Mimaru was perfect. This will be our option everytime in Tokyo! Highly recommend.

Reviewed September 26, 2022

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Dear Jun, Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are very pleased to hear that you were satisfied with your hotel room. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. We look forward to having you again. MIMARU TOKYO SHINJUKU WEST Front Team Kai

Responded September 27, 2022
MIMARU TOKYO SHINJUKU WEST
8.8
Excellent
Naomi from United States
Group
Stayed 3 nights in July 2022

Nice Staff”

We had some last-minute changes on our schedule, and the staff were very kind and helped us.

Reviewed July 30, 2022

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Dear Naomi, Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We appreciate your compliments about our staff. It was our pleasure to assist you. If you have an opportunity to visit Tokyo again, we look forward to having you again.  MIMARU Shinjuku West Front Desk Team

Responded July 31, 2022
MIMARU TOKYO SHINJUKU WEST
9.2
Exceptional
Makito from Japan
Group
Standard Family Room with Bunk Bed
Stayed 1 night in October 2022

リフレッシュ”

都内に遊びに行って複数人で一部屋広いとこに泊まれ、何不自由なく過ごせました。

Reviewed November 07, 2022

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この度は都内観光の宿泊地としてMIMARU東京新宿WESTをご利用頂き、誠にありがとうございました。 滞在にご満足いただけたとのこと、従業員一同大変嬉しく思っております。 これからもお客様がMIMARUにお越し頂く度に、 より良いサービスをご提供出来るよう精進していきますので、 またのお越しをお待ちしております。

Responded November 07, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Yutaka from Japan
Family with young children
Japanese Apartment
Stayed 1 night in September 2022

子連れには最高!”

2歳半と3ヶ月の子供をつれての東京だったのですが、畳もあったので、寝返りでベットから落ちる心配もなく。 3ヶ月の子は、ミルクなんですがレンジも部屋にあったので、哺乳瓶消毒も簡単にでにたし。 キッチンがあったので、2歳半の子供に朝ごはんを作ってあげることもできました! また、利用したいです!

Reviewed September 07, 2022

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Yutaka様 この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。 またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。 畳に布団が用意されており、お子様がベッドから落ちる恐れなく安心してお過ごしいただけたとの事、スタッフ一同大変嬉しく拝読いたしました。 Yutaka様に当ホテルを気に入って頂けたご様子で、何よりでございます。 お客様のご感想のように、当館のお部屋は約40㎡以上の広い造りで、リビングダイニングスペース、キッチンが用意されております。また、浴室とお手洗いも分かれておりますのでゆったりと過ごしていただけますので、ご自宅のようにお寛ぎいただけたのではないでしょうか。次回お泊り頂く際も、ぜひ快適にお過ごし頂ければと思いますので、何かお手伝いできることがございましたらお気軽にお申し付けくださいませ。 この度はご多忙の中ご投稿いただきましたこと、重ねて御礼申し上げます。 Yutaka様のまたのお越しをスタッフ心より一同お待ちしております。 MIMARU東京新宿WEST フロントデスクチーム

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MIMARU TOKYO SHINJUKU WEST
9.6
Exceptional
TADASHI from Japan
Family with young children
Family Apartment
Stayed 2 nights in August 2022

とてもいいホテルです!”

スタッフの対応がとても親切でした。部屋もきれいですし、また利用したいです。

Reviewed August 16, 2022

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この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。 また、お忙しい中、ご滞在のご感想をお寄せいただき、重ねてお礼申し上げます。今回のご滞在で快適にお過ごしいただけたとの事、並びにスタッフにもお褒めの言葉をいただき、スタッフ一同大変嬉しく拝読いたしました。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

Responded August 17, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Nana from Japan
Group
Family Apartment
Stayed 1 night in March 2021

コスパ最高!”

今回、4人でホテルでパーティーをするために利用させていただきました。 とても広くてプロジェクターなどもあり、パーティーにはぴったりの場所でした。 新宿駅から徒歩10分ほどで、すぐ隣にコンビニもあるので、ロケーションもとても良く、食料の買い出しなどにも困りませんでした。 また、フロントスタッフのみなさんがとても親切で、ワイングラスの貸し出しや桜の花の粋なプレゼントもしてくださいました。 ぜひまた利用したいと思うホテルです^^

Reviewed March 31, 2021

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Nana様、  この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。  またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。  お客様のご感想のように、当館のお部屋は約40㎡以上の広い造りで、リビングダイニングスペース、キッチン。浴室とお手洗いも分かれておりますのでゆったりと過ごしていただけます。  サービスにお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。  またのお越しをスタッフ心よりお待ちしております。

Responded March 31, 2021
MIMARU TOKYO SHINJUKU WEST
6.4
Good
KENICHI from Japan
Family with teens
Family Apartment
Stayed 2 nights in December 2020

良かったです”

駅からの距離が書いてあるより長く感じました。 部屋は広く満足しましたがコップなどがもう少し清潔にしていただけたら嬉しいです。 部屋の掃除を頼みましたがゴミ捨てくらいで コップなどはそのままだったのがあーそうなんだと思いました。スタッフの方は親切で良かったです

Reviewed December 29, 2020

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KENICHI様 この度はMIMARU東京新宿WESTをご利用頂き誠にありがとうございます。 スタッフの接客と広々としたお客室へご満足いただき、スタッフ一同大変嬉しく思っております。 食器類に関するご指摘を頂戴し、ありがとうございます。ご指摘を生かし、清潔面での向上を図ってまいりたいと思います。 ご滞在中の清掃に関してですが、当ホテルは基本的にセルフサービスの形をとっており、ベッドメイクや掃除機がけ、水回りの清掃は4泊以上ご滞在のお客様を対象に数日おきに行わせて頂く方針となっております。4泊未満のお客様に関しましては、ご希望に応じて、ゴミの回収とタオルの交換のみを行わせて頂いております。チェックイン時に清掃内容に関するご説明を差し上げているはずなのですが、行き違いがございましたら、大変申し訳ございませんでした。 またのご来館をスタッフ一同心よりお待ちしております。

Responded December 29, 2020
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
A from Japan
Group
Deluxe Japanese Style Apartment
Stayed 1 night in November 2020

Exceptional”

MIMARUは銀座EASTに続いて2回目。今回利用したJapanese deluxe 6人部屋は、広い客室にユニークなベッド配置、それぞれのプラバシーを保ちつつ、オープン・クローゼット、トイレ、洗面&お風呂、キッチン、それぞれの配置に工夫があって、グループ旅行に最適でした。調理器具も食器もカトラリーも十分な種類と個数があり、冷蔵庫も大きく、食材を持ち込んで、広いダイニングテーブルを囲んでホームパーティ気分で過ごしました。 一つだけ難点はIHクッキングヒーターの火力調節が難しかったこと。とはいえ、私がIHに不慣れなだけで、使用方法の説明書は掲示されています。 アメニティも充実。また利用したいです。

Reviewed November 24, 2020

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この度はご利用頂き、誠にありがとうございます。 また銀座の方にもご宿泊いただいているとのお声を伺えて スタッフ一同嬉しく思っております。 APARTMENT HOTEL MIMARU は都内に複数あり、基本設備は同一ですが、お部屋タイプ、レイアウトなどに若干の違いがございます。 今後も都内で新規開業していく予定ですので、また機会がございましたら、 当館もしくは他施設をご利用いただけましたら幸いです。 またのご利用をお待ちしております。 フロントデスク

Responded November 25, 2020
MIMARU TOKYO SHINJUKU WEST
9.6
Exceptional
Kotomi from Japan
Group
Family Apartment
Stayed 1 night in November 2020

綺麗”

とても綺麗なお部屋で快適でした。 駅からはやや歩きますが、近くにコンビニが複数あるので便利でした。

Reviewed November 16, 2020

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この度はご利用頂き、誠にありがとうございます。 快適にお過ごしいただけたようでスタッフ一同安心しております。 当館はJR新宿駅より徒歩10分ほど、甲州街道沿いを直進で到着いたします。 最寄りのコンビニは徒歩1分でございまして、隣のビルには飲食店などもございます。 またのご利用をお待ちしております。 フロントデスク

Responded November 25, 2020
MIMARU TOKYO SHINJUKU WEST
9.6
Exceptional
SUZUKI from Japan
Group
Family Apartment
Stayed 1 night in October 2020

Exceptional”

初利用でしたが、道路近くを感じないほど静かでした。室内も広く清潔で、ゆったりと過ごせました。また利用できたらと思っています。

Reviewed October 03, 2020

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この度はご利用頂き、誠にありがとうございます。 快適にご利用頂けたとお声を伺えて、スタッフ一同安心しております。 当ホテルはご家族がご友人同士など、グループの方々向けに広々とした客室をご用意しております。 またのご利用をお待ちしております。

Responded October 03, 2020
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
Shinkai from Japan
Group
Family Apartment
Stayed 1 night in August 2020

Exceptional”

とても、清潔感があってきれいなホテルでした。 また、近所にコンビニも複数あり、夜中の買い出しにも便利です。ただ、駅までが少し距離があるので夏場は大変かもしれません。 お部屋も非常に綺麗で、キッチンには鍋まで揃っていたので友人と料理をしたり楽しく過ごす事ができました。

Reviewed September 02, 2020

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Shinkai様 この度はMIMARU東京新宿WESTをご利用いただき、誠にありがとうございます。 大変有り難いお言葉を頂戴し、私共と致しましても嬉しい限りでございます。 お客様が仰いました通り、当ホテルから徒歩1分以内があります。 また、全てのお客室にはキッチン付き、調理器具がご用意しております。 是非今後も当ホテルをご活用頂けましたら幸いでございます。 お客様のまたのご利用をスタッフ一同心よりお待ちしております。

Responded September 04, 2020
MIMARU TOKYO SHINJUKU WEST
7.6
Very good
Yuen from Hong Kong SAR, China
Solo traveler
Apartment with 4 Single Beds
Stayed 1 night in November 2022

位置好”

10多分鐘便到新宿站

Reviewed November 10, 2022

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Thank you for taking a minute to leave us your opinion. We are happy to see that the location was convenient during your trip. We are located around 8min from the South Exit of Shinjuku Station and around 5 minute walk from the Tokyo Metropolitan Goverment Building, where you can visit its Observatory for free. Around the area there is also quick access to either Haneda/Narita Airport back and forth. We hope yo see you again at MIMARU. Front Desk Team

Responded November 11, 2022
MIMARU TOKYO SHINJUKU WEST
10.0
Exceptional
NAHYOUNG from South Korea
Group
STUDIO Family Apartment ( Hardwood Table Se)
Stayed 3 nights in November 2022

방이 넓어서 좋았습니다”

3인이 투숙했는데 도쿄에서 이만큼 넓고 쾌적한 방 찾기도 어려울 것 같습니다. 호텔측에서 택배도 잘 받아서 보관해주셨고 스탭분들이 모두 친절하십니다.

Reviewed November 19, 2022

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Thank you very much for taking time to leave us a review about your stay. We are happy to hear that the room was of your liking, we are very proud to be the Apartment Hotel that can let families and large groups to stay together. Thank you very much about your kind words for our stfaff, they will be very happry to hear about it. At Shinjuku WEST you can find a lot of stores and restaurants in the neighborhood, we are also located near Shibuya and Yoyogi which are very popular areas in Tokyo. We hope to see you again at MIMARU for your next trip! MIMARU Tokyo Shinjuku WEST Front Desk Team

Responded November 20, 2022
MIMARU TOKYO SHINJUKU WEST
12
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