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Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi
Mitsui Garden Hotel Kyobashi

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8.7

Excellent

4,761 reviews

4,761 reviews

Housekeeping145
Shops22
Breakfast12
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bridgestone Museum of Art

60 m

Jan Joosten van Loodensteyn Memorial

120 m

Gallery Vita

130 m

Kyobashi Edogrand

150 m

Odaiyodo Monument

160 m

Popular landmarks
Ginza

820 m

Tokyo Tower

3.2 km

Ueno Park

4.1 km

Asakusa

4.5 km

Sensoji Temple

4.7 km

Closest landmarks
Drug Eleven

240 m

Yaesu Shopping Mall Underground mall

260 m

Pulice

260 m

Monument of Takehisa Yumeji Minatoya

270 m

Ikkokubashi Milestone

270 m

Mitsui Garden Hotel Kyobashi

1-3-6, Kyobashi, Chuo-ku, Tokyo Station, Tokyo, Japan, 104-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tokyo Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Located in heart of Tokyo

Front desk [24-hour]

Excellent breakfast

200 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Safety deposit boxes

Wi-Fi in public areas

Smoking area

Dry cleaning

This property is in high demand!

27 travelers have booked today.

Value for money8.4
Location rating9.0
Nearest airportHaneda Airport (HND)
Distance to airport14.4 km

Rooms available at Mitsui Garden Hotel Kyobashi

Superior Twin Non Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Moderate Queen Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Queen Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 3 semi double beds
Enter dates to see prices
Moderate Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite Twin Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Moderate Twin Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Queen Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Queen Room - Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mitsui Garden Hotel Kyobashi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Mitsui Garden Hotel Kyobashi?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mitsui Garden Hotel Kyobashi. Adults can enjoy breakfast offered with an additional charge of 2200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mitsui Garden Hotel Kyobashi?

Mitsui Garden Hotel Kyobashi features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours.

What is the smoking policy at Mitsui Garden Hotel Kyobashi?

Mitsui Garden Hotel Kyobashi does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Mitsui Garden Hotel Kyobashi?

Tokyo Train Station is the closest train, metro, or bus station, about 450 m away from Mitsui Garden Hotel Kyobashi.

What restaurants are nearby Mitsui Garden Hotel Kyobashi?

Restaurants including GO, Maruka and Pokemon Cafe are popular in Mitsui Garden Hotel Kyobashi’s neighborhood which is known as Tokyo Station.

What popular shopping places are close to Mitsui Garden Hotel Kyobashi?

Shopping options in Mitsui Garden Hotel Kyobashi’s Tokyo Station neighborhood include Kyotokan, Hokkaido Foodist and Yaesu Shopping Mall Underground mall.

What are popular attractions near Mitsui Garden Hotel Kyobashi?

Mitsui Garden Hotel Kyobashi’s location in the Tokyo Station neighborhood makes it close to famous attractions including Tokyo Central Railway Station, Imperial Palace and The East Gardens of the Imperial Palace (Edo Castle Ruin).

What popular natural sightseeing spots are close to Mitsui Garden Hotel Kyobashi?

Mitsui Garden Hotel Kyobashi’s nearby natural sights include Renewed Grove located in the same Tokyo Station area.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Kyobashi

  • 8

    Very good

    "Service is good."

    Ching

    |

    November 24, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Hotel is clean."

    CHOOI

    |

    November 22, 2022

  • 10

    Exceptional
    Cleanliness

    "Very clean"

    Kar

    |

    November 19, 2022

Property ranking|Compared to 4,700 Tokyo properties
See all rankings
Cleanliness score
9.2/10
Location score
9/10
Service score
8.9/10
Couples review score
8.9/10
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Overall rating:

8.7

Excellent
4,761 reviews
Cleanliness
9.2
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
Very good hotel, clean and with a very modern vibe.
Iara from Canada
Business traveler
More about Mitsui Garden Hotel Kyobashi

More about Mitsui Garden Hotel Kyobashi

Mitsui Garden Hotel Kyobashi

You'll love the exceptional convenience during your stay at Mitsui Garden Hotel Kyobashi, located right in the heart of the city center, with an easy access to everything in Tokyo.
The superior services and facilities offered at Mitsui Garden Hotel Kyobashi will make for a memorable stay. Stay connected throughout your stay with free internet access provided. The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Mitsui Garden Hotel Kyobashi.
The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mitsui Garden Hotel Kyobashi. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


Mitsui Garden Hotel Kyobashi

You'll love the exceptional convenience during your stay at Mitsui Garden Hotel Kyobashi, located right in the heart of the city center, with an easy access to everything in Tokyo.
The superior services and facilities offered at Mitsui Garden Hotel Kyobashi will make for a memorable stay. Stay connected throughout your stay with free internet access provided. The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Mitsui Garden Hotel Kyobashi.
The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mitsui Garden Hotel Kyobashi. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mitsui Garden Hotel Kyobashi, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.


Around the property

With its convenient location, the hotel offers easy access to all Tokyo has to offer. Tokyo Tower is located 3.1 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
This hotel's staff and services score higher than 94% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

91 mentions

Breakfast

22 mentions

Food & Dining

9 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundromat
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

カフェ THE LOUNGE

  • Cuisine: European
  • Menu: A-la-carte
Location
1-3-6, Kyobashi, Chuo-ku, Tokyo Station, Tokyo, Japan, 104-0031
Exceptional
Location

9

Airports

  • Haneda Airport (HND)
    14.4 km 22 min drive
  • Narita International Airport (NRT)
    57.1 km 52 min drive

Public transportation

  • Kyobashi Subway Station
    200 m
  • Takaracho Subway Station
    340 m

Hospital or clinic

  • Drug Eleven
    240 m

Shopping

  • Ameyoko Shopping Street
    3.5 km

Convenience store

  • Lawson
    250 m 4 min drive

Cash withdrawal

  • ATM
    230 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    820 m
  • Tokyo Tower
    3.2 km
  • Ueno Park
    4.1 km
  • Asakusa
    4.5 km
  • Sensoji Temple
    4.7 km
  • Tokyo Skytree
    5.0 km
  • Shinjuku Gyoen National Garden
    5.6 km
  • Meiji Jingu
    6.5 km
  • Shibuya Crossing
    6.7 km
  • Tokyo Metropolitan Government Building observation room
    7.3 km

Nearby landmarks

  • Bridgestone Museum of Art
    60 m
  • Jan Joosten van Loodensteyn Memorial
    120 m
  • Gallery Vita
    130 m
  • Kyobashi Edogrand
    150 m
  • Odaiyodo Monument
    160 m
  • Remains of Hiroshige Utagawa Residence
    160 m
  • Kyobashi Subway Station
    200 m
  • Kyotokan
    200 m
  • Hokkaido Foodist
    210 m
  • Drug Eleven
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6 years old and below can stay for free if using existing bed. The property will not offer the extra toiletries(towel, toothbrush, nightwear etc.) for the extra children.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night) from October 1, 2021:
    Accommodation tax JPY 100 is charged at the property per person per night for room rates for room rate JPY 10,000 and over and less than JPY 15,000.
    Accommodation tax JPY 200 is charged at the property per person per night for room rate of JPY 15,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until02:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)2200 JPY

The property

  • Non-smoking rooms/floorsYES
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 233
  • Room voltage100
  • Year property opened2016

Reviews of Mitsui Garden Hotel Kyobashi from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.3
Location9.0
Service8.9
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (563)
8-9 Excellent (212)
7-8 Very Good (188)
6-7 Good (50)
<6 Below Expectation (39)
Time of the year
Mar - May (225)
Jun - Aug (173)
Sep - Nov (304)
Dec - Feb (350)
All guests (3,256)
All room types
All languages

Show reviews that mention 

Showing 1,052 verified guest comments
12345
10.0
Exceptional
John from Japan
Couple
Superior Double Room Non-Smoking
Stayed 5 nights in December 2019

Great location, good room”

This hotel is very good - great location almost on the Ginza, 5 minute walk from Tokyo Station, close to a number of subway lines getting you around town. If you are travelling solo or for only a day or two - the comfort rooms are tiny but sufficient. Otherwise go with the larger rooms .... we upgraded to a superior double (as we were there for 5 nights and hadn’t realised just how small our originally booked comfort room was - including the bed!) and it was a good size as we could put our bags in the hallway of the room and dress in the space outside the bathroom away from the bed. Great cafe downstairs and not far to many shops and food outlets. Staff very helpful too.

Reviewed January 02, 2020

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Thank you very much for your fabulous comment and we are very glad that you enjoyed having stayed at Mitsui Garden Hotel Kyobashi. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded January 08, 2020
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Richard from Canada
Group
Superior Twin Room Non-Smoking
Stayed 5 nights in May 2019

Excellent and very new hotel near Tokyo station”

excellent hotel with contemporary decor , desined with business traveller in mind as there are many charging plug ins both in room and lounge and restaurant areas. Hotel staff is very friendly and helpful in providing information and directions. They have even ordered us a taxi on a very rainy day and provided umbrella. Room is very clean and comfortable. Breakfast is great with mainly western food items and food with a high quality . location is about 6 to 8 min walk to Tokyo train station but also Kyobashi station 2 min away. Limo airport bus to either Haneda or Narita airport right next to the Tokyo train station

Reviewed May 22, 2019

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Thank you for having chosen Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are very pleased that you were impressed many point such as our room, staff services and breakfast. I am sorry it was raining during your stay but I am glad to hear there were nothing inconvenience taking a taxi. Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded May 29, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Emmanuel from U.S. Virgin Islands
Family with young children
Triple Room
Stayed 1 night in June 2022

Wonderful Stay!”

The staff were very nice and helpful with everything, to include calling taxi’s whenever we needed them. The Mitsui Garden Hotel was very clean and spacious. It was worth the price we paid, which was not that much and we look forward to staying here again when we are in Tokyo or any other city that has a Mitsui Garden Hotel.

Reviewed June 29, 2022

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Thank you for staying at Mitsui Garden Hotel Kyobashi and we appreciate your detailed review of the hotel. We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. Again, our sincere appreciation for the comment you gave us. We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded July 01, 2022
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Mike from United States
Couple
Moderate Double Non-Smoking
Stayed 1 night in March 2022

Great Location”

The Mitsui Garden Hotel Kyobashi is conveniently located on the Yaesu side of Tokyo Station. There’s a nearby staircase that leads to the underground mall and train station which is super convenient on cold rainy days as it was during our stay. Hotel was clean and nice nicely decorated with updated and modern decor. Would absolutely stay again!

Reviewed March 27, 2022

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Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that you were satisfied with our convenient location. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded March 29, 2022
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Wee from Singapore
Couple
Moderate Double Room
Stayed 1 night in October 2019

Great hotel, always our choice when in Tokyo”

The hotel is near to the Tokyo station, and there is an underground street that lead almost to the hotel. The last exit is very close to the hotel, so we can use the underground during rain or cold weather. The room is comfortable and the staffs are friendly and helpful.

Reviewed October 26, 2019

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Dear Our Valued Guest, Thank you for having chosen Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded October 30, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Bryan from United States
Couple
Moderate Double Non-Smoking
Stayed 1 night in March 2019

We love Mitsui Garden and will always come back!”

My fiance and I love the Mitsui Garden hotel franchise. We stayed at this particular location because it was convenient to get to the Tokyo Station with all our luggage as well as the Pokemon Center DX/Cafe which we were very fond of. We were also very surprised to find an Excelsior Cafe downstairs which had our favorite Cremia ice cream. Rooms were definitely the most upscale ones we've ever been to, and we'll definitely book here again in the near future visits.

Reviewed September 18, 2019

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Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded September 23, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Bryan from United States
Couple
Moderate Double Non-Smoking
Stayed 1 night in March 2019

Excellent location, and expected as a Mitsui Garden location”

My fiance and I love the Mitsui Garden hotel franchise. We stayed at this particular location because it was convenient to get to the Tokyo Station with all our luggage as well as the Pokemon Center DX/Cafe which we were very fond of. We were also very surprised to find an Excelsior Cafe downstairs which had our favorite Cremia ice cream. Rooms were definitely the most upscale ones we've ever been to, and we'll definitely book here again in the near future visits.

Reviewed September 18, 2019

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Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded September 23, 2019
Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Joshua from United States
Family with young children
Moderate Twin Non-Smoking
Stayed 2 nights in July 2019

Clean safe hotel with helpful staff”

For the western traveler, keep in mind that Japanese hotel rooms usually very small by our standard of reference. That said, this hotel was selected for a portion of my family vacation due to it’s proximity to Tokyo Station (easy 2 block walk). The hotel is extremely clean, high quality, and staff was very helpful and fluent in English. The beds were comfortable and the bathroom was larger than expected. The hotel received my luggage that was shipped early and stored it for me, then delivered to my room upon my arrival. On my checkout day they again allowed me to store luggage for several hours without fee. Front desk staff were universally patient with my family’s questions and helpful with recommendations and directions. The hotel met expectations, and the next time I’m in Tokyo, I’d happily stay here again.

Reviewed July 27, 2019

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Thank you very much for staying at Mitsui Garden Hotel Kyobashi. In addition, thank you for your valuable feedback. We are glad to hear that you were satisfied with our stay at our hotel. As you say, our hotel is about 5 minutes on foot from Tokyo Station and you can walk in the direction of Ginza and Nihonbashi, so it is very suitable for business and sightseeing. In addition, we offer free luggage storage services before check-in and after check-out. Therefore, you will be able to enjoy sightseeing without worrying about luggage before and after your stay. In addition, if you have any questions about nearby attractions or restaurants, please feel free to contact the staff. If you come to Tokyo again, please come to our hotel. We look forward to your visit. Mitsui Garden Hotel Kyobashi Front Office Manager

Responded July 31, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
MENGYING from Taiwan
Couple
Moderate Double Non-Smoking
Stayed 1 night in January 2019

Very helpful staff and nice interior decor”

Very pleasant stay, the staff was very helpful and lent us a weigh before our flight to make sure our luggage was within regulated weight. The interior design of the bed post area is composed of a picture riddle mimicking the old times of Edo. I recommend this hotel to all who wishes to explore Tokyo and get back to rest in convenient location and great service.

Reviewed January 06, 2019

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Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one and look forward to welcoming you back in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded January 15, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Brenda from Singapore
Couple
Moderate Double Non-Smoking
Stayed 1 night in December 2019

Friendly staff, lovely stay!”

Room was expectedly small at Tokyo station area, but nonetheless it had all the amenities necessary and room was spacious enough! Helped that it had art to educate us about Kyobashi too! Hotel even went beyond to surprise us with a bottle of red wine for our honeymoon! Last but not least, thank you for helping us keep our luggages at last minute notice, making our side trip out of Tokyo so much easier!:)

Reviewed December 12, 2019

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Thank you for choosing Mitsui Garden Hotel Kyobashi. We are pleased to you spend a special occasion(your honeymoon) at our hotel. Also,I was relieved to hear that you were satisfied with our service and facilities. We will continue to strive to improve our services so that our customers will be pleased. If you come to Tokyo, please use our hotel. We look forward to seeing you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded December 18, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Leong from Singapore
Couple
Moderate Double Non-Smoking
Stayed 1 night in June 2019

Clean and convenient”

It was a one night stay for my partner and myself and the hotel was very clean. Convenient to main Tokyo station and many amenities within walking distance.

Reviewed October 06, 2019

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Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are happy to hear that the hotel was very clean at the same time Convenient to main Tokyo station and many amenities within walking distance. We are delighted to hear that you were satisfied with Location. As you mentioned, Tokyo staion is very close to our hotel. It allows all guest to explore almost everywhere in Japan with Bullet Train from Tokyo station. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded October 15, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Enric from Philippines
Couple
Moderate Double Room
Stayed 2 nights in December 2018

Exceptional”

Definitely one of the best hotels that we have stayed at in Tokyo on our last trip, will definitely stay again, the room is a little bit larger than most hotel rooms in Japan. Good location as well as it is walking distance to Tokyo Station, we stayed here when we made a day trip to Hakone since it is very near Tokyo Station.

Reviewed February 05, 2019

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Thank you for choosing Mitsui Garden Hotel Kyobashi for your stay. We are very delighted to hear that your stay with us was a great experience. Especially thank you for your lovely comments about the location of the hotel. We are looking forward to see you again in our hotel soon. Best regards. Mitsui Garden Hotel Kyobashi. Front desk manager

Responded February 06, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Apinya from Thailand
Family with young children
Moderate Queen Non-Smoking
Stayed 3 nights in January 2019

Great Location, Great Facility”

Very close to the underground mall exit that is connected to Tokyo station. Can also walk to Ginza. The room is comfortable.

Reviewed April 04, 2019

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Thank you for choosing Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded April 06, 2019
Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Lourdes from Singapore
Family with teens
Moderate Double Room Smoking
Stayed 4 nights in April 2019

Small but very clean and comfy room”

The room was quite small but we'll designed. It had everything a business traveler needs, from the trouser press, to an air filter, electric kettle, safe, and instant coffee. The staff provided free bottles of water daily and changed towels frequently. The only problem were the pillows which were a bit too hard for my taste but overall I was happy with this hotel. It's location near Tokyo Station made it a really convenient base from which to explore Tokyo.

Reviewed April 17, 2019

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Thank you very much for staying at Mitsui Garden Hotel Kyobashi. Thank you for a post despite being so busy. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Kyobashi Manager

Responded June 15, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Mohamed from United States
Couple
Moderate Double Non-Smoking
Stayed 4 nights in March 2018

Excellent Hotel”

Pros: Fantastic value for money Great location, close to Ginza and metro stations Staff was courteous and accomodating Room was slightly bigger than your usual Tokyo Hotel Cons: waiting time for check-in check-out can be a bit long (no dedicated line for groups and no way to check-in online)

Reviewed February 05, 2019

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Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your previous stay. We are very pleased that you were impressed many point such as the location of the hotel, staff services and the size of the rooms in Tokyo. With regards to the check-in and check-out time, we regret to learn you had inconvenient experience upon your arrival and departure. We would appreciate it if you could understand the situation where our hotel is located in the centre of Tokyo so that our occupancy is quite high. However please rest assured that we have taken up your comments with relevant departments to consider ways for improvement in our services in future. Again, Thank you for choosing us and we are looking forward to see you again soon. Best regards. Mitsui Garden Hotel Kyobashi. Front desk manager.

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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Yun from Singapore
Business traveler
Moderate Double Room
Stayed 5 nights in January 2020

The location is good and just 2mins away from the underground mall which link to Tokyo station”

There are many restaurants ard the area and it is convenient. There is a cafe right beside the hotel too.

Reviewed February 03, 2020

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Thank you very much for staying at Mitsui Garden Hotel Kyobashi. Thank you for a post despite being so busy. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Kyobashi Manager

Responded February 05, 2020
Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Huy from United States
Family with teens
Moderate Double Non-Smoking
Stayed 2 nights in January 2020

Happy”

In the last three years, we stayed at this hotel four or five times. Each time we traveled in a large family group and we occupied several rooms. First, it appeared to be a business hotel, but it suited our group just fine. We also saw couples and families with children every time we were there. The hotel is situated near Tokyo Station, just a 10 mins walk away. The hotel is modern, new, spotless, and fantastically staffed. The rooms are small (to American standard) but very functional and tastefully decorated. The staff is so polite and efficient. But, as everywhere in Japan, English ability is limited. We would definitely stay there again whenever we are in Tokyo.

Reviewed January 05, 2020

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Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are pleased to hear that you were satisfied the comfort of our room and the convenience facilities. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We hope you were able to enjoy the convenient location and the great food as Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready to assist guests with transportation needs. Once again, we sincerely appreciate the comment you gave us. It would be very grateful if you stay at our hotel on your next exploraion of Japan. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded January 08, 2020
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Ailin from Singapore
Couple
Moderate Double Non-Smoking
Stayed 2 nights in February 2020

Great location & very functional hotel”

Clean, many power sockets n utilized space very well. Very functional. Like many other hotels in tokyo, room size is small but doesnt feel tight. They manage to snug a small sofa area in :)

Reviewed February 05, 2020

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Thank you very much for staying at Mitsui Garden Hotel Kyobashi. Thank you for a post despite being so busy. All of our staff members will put effort into becoming a “memorable hotel” from now on. We will be waiting on your next arrival. Best regards, Mitsui Garden Hotel Kyobashi Manager

Responded February 10, 2020
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Giam from Singapore
Family with teens
Moderate Double Room
Stayed 2 nights in December 2018

Very close to the train station”

Very near the train station. It was very convenient for us to go places. There were eating places for breakfast too on the way to the train station.

Reviewed November 11, 2019

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Thank you very much for staying at Mitsui Garden Hotel Kyobashi. Thank you for a post despite being so busy. We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Kyobashi Manager

Responded November 19, 2019
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Larry from United States
Couple
Moderate Double Non-Smoking
Stayed 1 night in September 2019

Perfect”

It was only for a night but the staff was great and the room was comfortable

Reviewed September 17, 2019

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Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager

Responded September 23, 2019
Mitsui Garden Hotel Kyobashi
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