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Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi
Mitsui Garden Hotel Otemachi

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8.8

Excellent

2,325 reviews

2,325 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Chiyoda Sogo Taikukan Pool

120 m

Kanda Shusse Fudoson

170 m

Ryukan Bridge Oyabashira

220 m

Echizen Fukui Domain Edo Residence Remains

280 m

Hakone Ekiden

290 m

Popular landmarks
Ginza

2.0 km

Ueno Park

3.0 km

Asakusa

3.8 km

Sensoji Temple

3.9 km

Tokyo Tower

3.9 km

Closest landmarks
Chiyoda Sports Center

60 m

DevilCraft Kanda

380 m

Chuoku Tokiwa Elementary School

410 m

Ootemori

420 m

Masakado Kubizuka

440 m

Mitsui Garden Hotel Otemachi

2-1-2 Uchikanda, Chiyoda, Akihabara, Tokyo, Japan, 101-0047 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Akihabara, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

460 meters to public transportation

Front desk [24-hour]

Inside city center

860 meters to Tokyo Central Railway Station

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Wi-Fi in public areas

Smoking area

Vending machine

This property is in high demand!

17 travelers have booked today.

Value for money8.7
Location rating8.5
Nearest airportHaneda Airport (HND)
Distance to airport15.6 km

Rooms available at Mitsui Garden Hotel Otemachi

Moderate Double Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Comfort Queen Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Moderate Queen Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin Non Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Comfort Twin Non Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Moderate Queen Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Moderate Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Moderate Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Comfort Queen Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Mitsui Garden Hotel Otemachi have a hot tub?

Mitsui Garden Hotel Otemachi does not have a hot tub.

What time is check-in and check-out at Mitsui Garden Hotel Otemachi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Mitsui Garden Hotel Otemachi?

Wake up to a great buffet breakfast at Mitsui Garden Hotel Otemachi. Adults can enjoy breakfast offered with an additional charge of 1540 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mitsui Garden Hotel Otemachi?

Mitsui Garden Hotel Otemachi features an on-site restaurant for your dining convenience.

What is the smoking policy at Mitsui Garden Hotel Otemachi?

Mitsui Garden Hotel Otemachi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mitsui Garden Hotel Otemachi?

Kanda Train Station is the closest train, metro, or bus station, about 460 m away from Mitsui Garden Hotel Otemachi.

What restaurants are nearby Mitsui Garden Hotel Otemachi?

Mitsui Garden Hotel Otemachi is located in Akihabara, famous for good restaurants such as Sanukiudon Norabo Uchikandaten, Uzu and Komoro Soba Kamakurabashi.

What popular shopping places are close to Mitsui Garden Hotel Otemachi?

Located in the Akihabara area, Mitsui Garden Hotel Otemachi is close to great shopping choices like Chuo Dori, Coconut Tokyo Honten and Books Tokyodo.

What are popular attractions near Mitsui Garden Hotel Otemachi?

Guests at Mitsui Garden Hotel Otemachi can easily visit Akihabara, Kanda Shusse Fudoson and Satakeinari Shrine located in the Akihabara area.

What popular natural sightseeing spots are close to Mitsui Garden Hotel Otemachi?

Mitsui Garden Hotel Otemachi is located in the Akihabara area, which is famous for natural sightseeing destinations such as Ghost Hill.

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Explore the neighborhood

What people love about Mitsui Garden Hotel Otemachi

  • 10

    Exceptional

    "All is good enough for business stay, nearby many companies."

    YUN

    |

    July 20, 2022

  • 10

    Exceptional

    "Very nice stay."

    kazue

    |

    July 26, 2021

  • 10

    Exceptional
    Staff 

    "Very kind staff !"

    kazue

    |

    July 26, 2021

Property ranking|Compared to 4,671 Tokyo properties
See all rankings
Service score
9.2/10
Cleanliness score
9.3/10
Cheapest price score
Value for money score
8.7/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Overall rating:

8.8

Excellent
652 reviews
Cleanliness
9.3
Facilities
8.6
Location
8.5
Read all reviews >
What travelers say they love:
I would love to come back to stay at this hotel again
Dolthida from Thailand
Business traveler
More about Mitsui Garden Hotel Otemachi

More about Mitsui Garden Hotel Otemachi

Mitsui Garden Hotel Otemachi

Mitsui Garden Hotel Otemachi is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Mitsui Garden Hotel Otemachi, with its exceptional location right in the city center.
Mitsui Garden Hotel Otemachi offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Front desk services including luggage storage can assist with your needs. Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Mitsui Garden Hotel Otemachi is furnished and equipped with handy amenities. Some rooms at Mitsui Garden Hotel Otemachi are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mitsui Garden Hotel Otemachi. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Mitsui Garden Hotel Otemachi has vending machines for 24-hour available light snacks and/or drinks.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 3.9 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This hotel scores higher than 98% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 97% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

8 mentions

Breakfast

6 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

TOKYO BAKER’S KITCHEN

  • Menu: Buffet, A-la-carte
Location
2-1-2 Uchikanda, Chiyoda, Akihabara, Tokyo, Japan, 101-0047
Excellent
Location

8.5

Airports

  • Haneda Airport (HND)
    15.6 km 21 min drive
  • Narita International Airport (NRT)
    57.3 km 52 min drive

Public transportation

  • Kanda Train Station
    460 m 4 min drive
  • Otemachi Train Station
    540 m 6 min walk

Hospital or clinic

  • Tokyo Business Clinic
    720 m

Shopping

  • Ameyoko Shopping Street
    2.4 km

Convenience store

  • 7 Eleven
    170 m 1 min drive

Cash withdrawal

  • ATM
    260 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    2.0 km
  • Ueno Park
    3.0 km
  • Asakusa
    3.8 km
  • Sensoji Temple
    3.9 km
  • Tokyo Tower
    3.9 km
  • Tokyo Skytree
    4.6 km
  • Shinjuku Gyoen National Garden
    5.2 km
  • Meiji Jingu
    6.3 km
  • Tokyo Metropolitan Government Building observation room
    6.8 km
  • Shibuya Crossing
    6.8 km

Nearby landmarks

  • Chiyoda Sports Center
    60 m
  • Chiyoda Sogo Taikukan Pool
    120 m
  • Kanda Shusse Fudoson
    170 m
  • Ryukan Bridge Oyabashira
    220 m
  • Echizen Fukui Domain Edo Residence Remains
    280 m
  • Hakone Ekiden
    290 m
  • Satakeinari Shrine
    310 m
  • The Yomiuri Shimbun Tokyo Main Office
    320 m
  • DevilCraft Kanda
    380 m
  • Chuoku Tokiwa Elementary School
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6 years old and below can stay for free if using existing bed. The property will not offer the extra toiletries(towel, toothbrush, nightwear etc.) for the extra children.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night) from October 1, 2021:
    Accommodation tax JPY 100 is charged at the property per person per night for room rates for room rate JPY 10,000 and over and less than JPY 15,000.
    Accommodation tax JPY 200 is charged at the property per person per night for room rate of JPY 15,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until03:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)1540 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 191
  • Room voltage100
  • Year property opened2018

Reviews of Mitsui Garden Hotel Otemachi from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.6
Location8.5
Service9.2
Value for money8.7
High score for Tokyo
Rating
9+ Exceptional (115)
8-9 Excellent (37)
7-8 Very Good (37)
6-7 Good (3)
<6 Below Expectation (9)
Time of the year
Mar - May (50)
Jun - Aug (60)
Sep - Nov (55)
Dec - Feb (36)
All guests (652)
All room types
All languages

Show reviews that mention 

Showing 201 verified guest comments
12345
10.0
Exceptional
Wim
Couple
Superior Twin Non Smoking
Stayed 3 nights in May 2019

Exceptional”

The Mitsui Garden Hotel in Otemachi is clearly a business-oriented hotel of the Mitsui Garden chain. Many guests staying here are Japanese or international travellers who’re there for business. It’s located close to Tokyo station, which makes it an excellent place to stay if you want to explore the city. The room was average in size (to western standards) but surely sufficient, with a spacious bathroom. The hotel was clean and had the necessary facilities (including an ice machine, vending machines, etc.). The breakfast was extensive enough and with an unusual but well varied choice of food (e.g. no typical croissants or toast, but with Spanish omelettes, bread pudding, sandwiches with cheese, etc.). A very pleasant location to finish our trip in Japan, we stayed for 3 nights and would happily return.

Reviewed May 26, 2019

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Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail. We are delighted to learn that you enjoyed many aspects of your stay including your room and our breakfast. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded June 04, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Sangwon
Couple
Moderate Double Non-Smoking
Stayed 4 nights in August 2019

Couldn't be better”

The hotel is located nearby the Otemachi metro station (5-10 minute walk) and the Imperial Garden (10-15 minute walk). The neighbourhood was pretty quiet despite the convenient proximity to the city centre, so we always had a good night's sleep. Everything was clean and tidy inside the building, and the staff were very friendly. The room was equipped with a nice television and a wireless speaker, which was useful when watching things on my laptop. I couldn't really find anything to complain about. The hotel isn't exactly inexpensive, but you'll get what you pay for. Highly recommended.

Reviewed August 23, 2019

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Thank you for staying with us and taking the time to leave a detailed comment on our Mitsui Garden Hotel Otemachi. We are delighted to learn that you enjoyed many aspects of your stay and your recommendation is a great honnor. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded August 28, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Asuncion from Philippines
Business traveler
Moderate Double Non-Smoking
Stayed 3 nights in January 2019

Hotel is well kept with attentive & accommodating staff ”

Clean hotel although small. I didn't see any spot in the bathroom walls & mirror. Towels are white, new and still smell fresh. It's just near Otemachi station, just 2 stations to Ginza. Quiet neighborhood but being in Chiyoda City, it would be pricey to take a taxi to and from Haneda airport. We paid almost ¥9,000 (one way). Free breakfast was included in our accommodation which consists of bread, sandwiches, salad and small sausages. It was the same everyday for 2 days but it's alright for us, enough to get us fuelled until lunch. Just walking distance to many restaurants in Otemachi Financial City South Tower. Highly recommended hotel in Chiyoda.

Reviewed January 29, 2019

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Dear Thank you for staying at Mitsui Garden hotel Otemachi. We are happy to hear your compliments on our room, hotel location and our restaurant. Our hotel is located close to Otemachi Station, and also a walking distance from Tokyo station. Thus it is very convenient location for sightseeing in Tokyo area. Our restaurant opens for breakfast and luch, but also for dinner too. During the dinner time, it serves alcohol beverages so please try next time. Also there are nice restaurants in Otemachi area but you can try Kanda area too. There are more decent restaurants in Kanda. Your valuable feedback is much appreciated. We are looking forward to seeing you again soon. Front Office Manager

Responded January 30, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Jennifer from Canada
Couple
Moderate Double Non-Smoking
Stayed 1 night in March 2019

Excellent, are returning for another stay”

We liked everything about it: friendly and welcoming, spoke English, near metro, ATM, food, stored our suitcase while we toured, good wifi, elevator, clean

Reviewed March 09, 2019

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Thank you for staying with us and taking your time to write about your experience. We are delighted to know that you enjoyed your stay thanks to our good staff and our clean hotel with a convenient location. All your compliments make us extremely happy and gives us great motivation to work even harden to provide the best service. As you said, we are located in the heart of Tokyo, there are many restaurants, cafes, convenience stores and shopping malls around our hotel. Once again, we appreciate your feedback, and it would be our pleasure to have you stay with us again the next time you visit Tokyo. Mitsui Garden Hotel Otemachi Front Office Manager

Responded March 10, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Rosminah from Malaysia
Couple
Moderate Double Non-Smoking
Stayed 1 night in May 2019

Very close to Tokyo station”

We chose to stay here for 1 night before we fly out of Japan as it was really close to Tokyo station, makes it really convenient to take Narita express to the airport the next day. We didn’t explore much around the hotel but we walked to Ginza and went to Odaiba area and it was easy to get to.

Reviewed May 26, 2019

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Thank you for staying with us and taking the time to write about your experience. We are delighted to learn that you enjoyed many aspects of your stay including our convenient location. As you know,our hotel is conveniently located only 3 minutes walk from nearest station and easy to access for shopping and eating. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded May 27, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Reynaldo
Couple
Moderate Double Non-Smoking
Stayed 2 nights in March 2019

Amazing”

Another property from this chain that doesn’t disappoint! Spotless clean, modern, comfy bed and great location! Would stay here again.

Reviewed March 31, 2019

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Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail. We are delighted to learn that you enjoyed many aspects of your stay including our convenient location, cleaness and confortable bed. Our Hotel concept is based on the comfortability of our guests. All the beds are from the brand “Serta”, number 1 and specialist in Hotels beddings. We wanted to provide great beds so our guest from every country could rest easily during their trip. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

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Mitsui Garden Hotel Otemachi
10.0
Exceptional
Jing from China
Couple
Moderate Double Non-Smoking
Stayed 1 night in April 2019

New hotel, great facility”

Close to Metro station, walking distance to a shuttle bus point to Narita/Henada airport. The hotel staff is nice and helpful, this is fresh new hotel, facility is quite modern even get a Bose Bluetooth speaker.

Reviewed May 04, 2019

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Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail. We are delighted to learn that you enjoyed many aspects of your stay including our convenient locatioin, helpful staffs and Bose Bluetooth speaker. As you mention,It is the first time that we use BOSE inside our Mitsui Garden Hotel Group. All the rooms are provide with one BOSEE, and you can use it simply with your Smartphone in orther to listen music. Again, we appreciate for the comment you gave us. We hope your visit again our hotel when you come back to Tokyo. Mitsui Garden Hotel Otemachi Front Office Manager

Responded May 05, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Taras from United States
Solo traveler
Moderate Double Non-Smoking
Stayed 3 nights in September 2019

3 nights stay”

Everything was very nice, including breakfast. The location is perfect. The rooms are large enough for a traveller with a big suitcase. Everything was logical and nothing was lacking.

Reviewed September 21, 2019

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Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your experience is exactly what we aimed for as a hotel, and we are glad to know that we were able to satisfy you on many points as our breakfast, our location, and our rooms. We really hope that our other guest will have nice and peaceful stay as you had. Once again, we appreciate your honest feedback and we hope to have the opportunity to welcome you back. Mitsui Garden Hotel Otemachi Front Office Manager

Responded September 22, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Yen from Australia
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in March 2020

City chic”

It was quite a walk from Tokyo station, but the Otemachi station is just close by. Located at the Business district. During lunch time - there were plenty of food trucks!

Reviewed March 17, 2020

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Thank you for choosing to stay at Mitsui Garden Hotel Otemachi. On behalf of the staff, I would like to express our gratitude for your patronage and your comments. As you mentioned, it takes about 15 minutes by walking from Tokyo station. The nearest station from our hotel is Otemachi station. There are several kinds of food trucks during lunch time on weekdays on the way to our hotel from Otemachi station. Depending on the day, they can vary. I am glad that you enjoyed your stay at our hotel. Once again, we would like to express our sincere thanks for choosing our hotel. We eagerly anticipate your next visit and look forward to serving you again. Mitsui Garden Hotel Otemachi Front Office Manager

Responded March 18, 2020
Mitsui Garden Hotel Otemachi
9.6
Exceptional
Dolthida from Thailand
Business traveler
Moderate Double Non-Smoking
Stayed 3 nights in March 2019

New clean and convenient ”

Even the hotel is far from JR line, but still in walkable range. However, the facilitator is so good, all new and function very well. I would love to come back to stay at this hotel again

Reviewed March 07, 2019

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Thank you very much for your stay at Mitsui Garden Hotel Otemachi, and for taking the time to share a review about your previous stay with us. We are grateful that you give us a highly rated score and a valuable feedback for us. We all will try to make further efforts for providing much better services, so hopefully we have opportunities to welcome you back and we do looking forward to doing it. Warmest regards, Mitsui Garden Hotel Otemachi Front Office Manager

Responded March 08, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Jennifer from Canada
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in March 2019

We happily returned”

Central location near transport, food and ATM. Comfortable.. Staff speak English and very helpful. Luggage storage!

Reviewed March 22, 2019

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Thank you for staying with us and taking the time to write about your experience. We are delighted to learn that you enjoyed many aspects of your stay including our hotel location and staff. We think that our hotel location is convenient since you can use Otemachi station,Tokyo station also Kanda sutation from this hotel. You can buy what you need 24 hours because the convenience store is nearby. Moreover,Your very valuable comments regarding our staff english skills is greatly appreciated. Please be sur that we will share your feed back to our team. It is our goal to make our guests pleased during their stay. Some of our staffs can communicate in English and some can speak other languages such as French, Chinese, and Korean. We are able to welcome a lot of customers in many lagguage and assure them a plaisant stay. Once again, thank you for your time and we look forward to welcome you back in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

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Mitsui Garden Hotel Otemachi
9.2
Exceptional
Ann from Philippines
Couple
Moderate Double Non-Smoking
Stayed 2 nights in March 2019

Decent size rooms. Very clean. Short walk from Otemachi station”

Beautiful and clean rooms. It's located strategically between a couple train stations making all other location accessible. Our stay was short but pleasant. The staff on duty on the front desk when we checked in was really accommodating. I was looking for a restaurant that offer Kani Nabe (Crab Hotpot) and she assisted me in making table reservations and suggested a couple restaurants nearby that offers the same food.

Reviewed May 19, 2019

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Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail. We are delighted to learn that you enjoyed many aspects of your stay including our convenient location and helpful staffs. Your words are an honor and make us very pleased. We will do our best in the future to have an even better customer service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded May 22, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Fielder from Japan
Couple
Comfort Queen Room - Non-Smoking
Stayed 1 night in November 2020

location is nice and convienent”

freebreakfast was a plus

Reviewed September 15, 2021

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Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time. Mitsui Garden Hotel Otemachi Front Office Manager

Responded September 17, 2021
Mitsui Garden Hotel Otemachi
10.0
Exceptional
kazue from Japan
Couple
Moderate Double Non-Smoking
Stayed 1 night in July 2021

Pete”

Very nice stay. Great value for money.

Reviewed July 26, 2021

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この度は三井ガーデンホテルにご宿泊いただきまして誠にありがとうございます。 またお忙しい中ご宿泊について高評価をいただきましてこと、重ねて御礼申し上げます。 ご滞在中は概ね満足いただけたように拝読し、大変嬉しく存じます。 今後ともサービスの向上や改善に努めて参りますので、お気づきの点等私どもまでお知らせいただけましたら幸いでございます。 三井ガーデンホテル大手町 宿泊支配人

Responded July 28, 2021
Mitsui Garden Hotel Otemachi
9.2
Exceptional
Matteo from United Kingdom
Couple
Moderate Double Non-Smoking
Stayed 7 nights in March 2019

Exceptional”

The hotel is brand new, and located 2 minutes from Otemachi Subway station and 5 minutes from Kanda station which made it very useful to move around. The rooms are very small!! The breakfast was not as expected (at least not for my tastes), there is a bakery but you have to pay extras, that could definitely be improved, if I’d go back I won’t book for breakfast included and just buy breakfast straight from the bakery. For the rest the place is spot on.

Reviewed April 03, 2019

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Thank you for sharing your review with us. Otemachi Subway Station has 5 routes and is convenient for access to sightseeing spots in Tokyo.On the other hand Regarding the menu, we have acknouledged that there is a lot to improve.We will take actions to have a better restaurant quality.Thank you very much for your comment.We will continue to improve our service so that our customers can stay comfortable. We look forward to your next visit. Otemachi Front Office Manager

Responded April 04, 2019
Mitsui Garden Hotel Otemachi
10.0
Exceptional
Fedor from Japan
Business traveler
Moderate Double Non-Smoking
Stayed 1 night in February 2021

Exceptional”

Smooth, Nice, and Easy. Thank you!

Reviewed February 22, 2021

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Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time. Mitsui Garden Hotel Otemachi Front Office Manager

Responded February 24, 2021
Mitsui Garden Hotel Otemachi
10.0
Exceptional
kazue from Japan
Business traveler
Moderate Queen Non-Smoking
Stayed 1 night in July 2021

Jo”

Very kind staff !

Reviewed July 26, 2021

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この度は、三井ガーデンホテル大手町をご利用いただきまして誠にありがとうございます。 また、ご多忙中にも関わらずご宿泊についてのご感想を頂きましたこと重ねて御礼申し上げます。 当館スタッフの対応について、お褒めの言葉をいただき大変嬉しく存じます。 お客様からのご感想をスタッフ間で共有し、今後もお客様の立場となり、より快適にお過ごし頂けるようなご案内・サービスの提供ができますようスタッフ一同精進致して参ります。 滞在中につきましてもご満足いただけたようで大変嬉しく思います。 今後も変わらぬご愛顧承りますようよろしくお願い申し上げます。 またのご来館をスタッフ一同、心よりお待ち申し上げております。 三井ガーデンホテル大手町 宿泊支配人

Responded July 28, 2021
Mitsui Garden Hotel Otemachi
9.2
Exceptional
Luke from Japan
Couple
Moderate Double Non-Smoking
Stayed 1 night in July 2020

With girlfriend”

It was a very good hotel and had a comfortable time.I would like you to extend the breakfast time if possible.We overslept.lol

Reviewed July 07, 2020

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Thank you for staying at Mitsui Garden Hotel Otemachi. We wanted to have an urban oasis full of fresh verdure. You can enjoy some rosemary plants and others at the entrance. We have also our own aroma on the lobby. We hope that the smell will provide you good vibes and that you will relax and have a pleasant time in our hotel. However, We are very sorry that the breakfast time is a little early. Your precious opinion will be consider. Thank you very much for taking the time to send us your review about the restaurant. Once again, thank you for your time and we look forward to welcome you back in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded July 08, 2020
Mitsui Garden Hotel Otemachi
9.2
Exceptional
Mary from United States
Couple
Moderate Double Non-Smoking
Stayed 1 night in March 2019

Overnight stay in Tokyo ”

Staff were very friendly. Convenient location to the Tokyo Station. Many reasonably priced restaurants in the neighborhood.

Reviewed March 09, 2019

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Thank you for sharing your review. We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy. Our location is close to the metro and JR lines and also short walk from well-known historical sites and tourist attractions, but also leisure spots for families, and essential information on dining out. Thank you for your time and we look forward to welcoming you back in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

Responded March 10, 2019
Mitsui Garden Hotel Otemachi
9.2
Exceptional
Benjamin from Australia
Couple
Moderate Double Non-Smoking
Stayed 2 nights in February 2019

Exceptional”

Good size room with Metro exit 2 min away. Rooms are new and cafe in lobby is a nice touch.

Reviewed February 14, 2019

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The staff and I would like to thank you for choosing our hotel during your precious time here. We are delighted to hear that you like our hotel and restaurant. Your favorable comments has warmed our hearts and we will strive for excellence in our service. Once again, we would like to express our sincere thanks for choosing our hotel. We eagerly anticipate your next visit and look forward to serving you again. Mitsui Garden Hotel Otemachi Front Office Manager

Responded February 14, 2019
Mitsui Garden Hotel Otemachi
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