Travelling to Vietnam? Read all updated requirements before you book.
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel
Muong Thanh Grand Ha Long Hotel

Removed from saved list

7.5

Very good

278 reviews

278 reviews

Housekeeping3
View2
Food & Dining1
See map

7.5

Very good

Location rating score

Very good location - 1.4 kilometers from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 4.6 km
Dong Thien Cung 4.7 km
Dau Go Gotto 5.2 km
Hon Ga Choi Island 7.1 km
Soi Sim Island 12.8 km
Sung Sot Cave 14.2 km
Luon Caves 17.5 km
Cua Van Fishing Village 19.2 km
Nearby landmarks
Halong Marine Plaza 730 m
Ha Long Night Market 740 m
Hồ Hùng Thắng 770 m
Bệnh viện Quốc tế Hạ Long 1.0 km
Bai Chay Tourist Wharf 1.1 km
Núi Bãi Cháy 1.4 km
Hồ Cái Dăm 1.4 km
family mart 1.6 km
Dau Go Cave 1.7 km
Castaway Island 1.7 km

Muong Thanh Grand Ha Long Hotel

No 7, Block 20, Hung Thang Area, Bai Chay, Ha Long, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Hot tub

BBQ facilities

Luggage storage

Cheaper than 89% of all properties in Hạ Long in the last 24 hoursCompared to 745 Hạ Long properties at Agoda for various dates
Value for money7.5
Distance to city center1 km
Location rating7.5
Nearest airportCat Bi International Airport (HPH)
Distance to airport34.2 km

Rooms available at Muong Thanh Grand Ha Long Hotel

Deluxe Twin Ocean View
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe Double Room with Sea View
...
  • Room size: 26 m²/280 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive Suite with Sea View
...
  • Room size: 45 m²/484 ft²
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Muong Thanh Grand Ha Long Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2100000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Muong Thanh Grand Ha Long Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Muong Thanh Grand Ha Long Hotel?

Wake up to a great buffet breakfast at Muong Thanh Grand Ha Long Hotel. Adults can enjoy breakfast offered with an additional charge of 200000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Muong Thanh Grand Ha Long Hotel?

The closest train, metro, or bus station is Halong Train Station, 2.5 km away from Muong Thanh Grand Ha Long Hotel.

What restaurants are nearby Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel’s neighborhood is Ha Long which includes popular restaurants such as Nha Hang Hong Hanh, 14 Pizza Halong and Co Ngu Restaurant.

What popular shopping places are close to Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel is located in Ha Long area which features shopping places such as Bai Chay Commercial Center.

What are popular attractions near Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel is located in Ha Long area, which is famous for attractions such as Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời.

What popular beaches are close to Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel is located in the Ha Long area, which includes Bai Chay Beach.

What popular natural sightseeing spots are close to Muong Thanh Grand Ha Long Hotel?

Muong Thanh Grand Ha Long Hotel is located within Ha Long, which makes it conveniently close to natural sights including Núi Bãi Cháy and Dau Go Cave.

Show more questions
See map

Explore the neighborhood

What people love about Muong Thanh Grand Ha Long Hotel

  • 7.2

    Very good

    "If you choose that option, room has nice view of Ha Long bay."

    Craig

    |

    July 1, 2022

  • 9.2

    Exceptional
    Staff 

    "I'd love to say the staffs were amazing friendly and helpful."

    Trang

    |

    August 29, 2020

  • 7.2

    Very good

    "Here is the best accommodation to stay."

    CHANGKYUN

    |

    December 17, 2019

Property ranking|Compared to 745 Hạ Long properties
See all rankings
Room comfort score
6.3/10
Cheapest price score
Room size
30 sqm.
Service score
7.9/10
Better than
89
%
of Hạ Long properties
Better than
89
%
of Hạ Long properties
Bigger than
82
%
of Hạ Long properties
Better than
80
%
of Hạ Long properties
Overall rating:

7.5

Very good
278 reviews
Cleanliness
7.7
Facilities
7.3
Location
7.5
Read all reviews >
More about Muong Thanh Grand Ha Long Hotel

More about Muong Thanh Grand Ha Long Hotel

Muong Thanh Grand Ha Long Hotel

Treat yourself to a relaxing stay and all that Hạ Long has to offer with a stay at Muong Thanh Grand Ha Long Hotel.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Muong Thanh Grand Ha Long Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Muong Thanh Grand Ha Long Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Rooms at Muong Thanh Grand Ha Long Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Muong Thanh Grand Ha Long Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Muong Thanh Grand Ha Long Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Muong Thanh Grand Ha Long Hotel has a range of activities that will meet your needs. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Hạ Long has to offer. Tourists travel from around the world to see Dau Go Gotto, which is an easy visit just 5.1 km away. Take a trip to somewhere offshore with an island adventure at Hon Ga Choi Island located 7.0 km away.


Reasons to stay here

Spend less here on rooms than you would at 89% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 89% of competition in the city on room comfort.


Reasons to stay here

Spend less here on rooms than you would at 90% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 89% of competition in the city on room comfort.

Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

3 mentions

Internet

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
Food and dining
Breakfast options
  • Asian
  • Buffet
Restaurants on site

Blue Pearl

  • Cuisine: Asian, Vietnamese, Seafood
  • Menu: Buffet, A-la-carte
Location
No 7, Block 20, Hung Thang Area, Bai Chay, Ha Long, Hạ Long, Vietnam
Very good
Location

7.5

Airports

  • Cat Bi International Airport (HPH)
    34.2 km

Public transportation

  • Halong Train Station
    2.5 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    1.0 km

Shopping

  • Bai Chay Commercial Center
    3.2 km
What's nearby

Popular landmarks

  • Bai Chay Bridge
    4.6 km
  • Dong Thien Cung
    4.7 km
  • Dau Go Gotto
    5.2 km
  • Hon Ga Choi Island
    7.1 km
  • Soi Sim Island
    12.8 km
  • Sung Sot Cave
    14.2 km
  • Luon Caves
    17.5 km
  • Cua Van Fishing Village
    19.2 km

Nearby landmarks

  • Halong Marine Plaza
    730 m
  • Ha Long Night Market
    740 m
  • Hồ Hùng Thắng
    770 m
  • Bệnh viện Quốc tế Hạ Long
    1.0 km
  • Bai Chay Tourist Wharf
    1.1 km
  • Núi Bãi Cháy
    1.4 km
  • Hồ Cái Dăm
    1.4 km
  • family mart
    1.6 km
  • Dau Go Cave
    1.7 km
  • Castaway Island
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children from 6-11 years old: will be charged a children's rate for breakfast upon check-in. Children from 12 years old will be considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2100000 VND
  • Distance from city center1 km
  • Travel time to airport (minutes)180

Extras

  • Breakfast charge (unless included in room price)200000 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants1
  • Number of rooms 192
  • Room voltage220
  • Year property opened2010
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from guests with at least one dose of the vaccination. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Muong Thanh Grand Ha Long Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.7
Facilities7.3
Location7.5
Room comfort and quality6.3
Service7.9
Value for money7.5
High score for Hạ Long
Rating
9+ Exceptional (27)
8-9 Excellent (5)
7-8 Very Good (21)
6-7 Good (12)
<6 Below Expectation (29)
Time of the year
Mar - May (32)
Jun - Aug (39)
Sep - Nov (15)
Dec - Feb (8)
All guests (278)
All room types
All languages

Show reviews that mention 

Showing 94 verified guest comments
12345
9.2
Exceptional
Trang from Vietnam
Family with young children
Deluxe Double Room with Sea View
Stayed 4 nights in July 2020

Good place, good price”

I'd love to say the staffs were amazing friendly and helpful. The location was ok, close to Cai Dam market where sell seafood, fruits and stuffs..also tons of restaurants near by :) not totally centre but almost. The room and hotel was old, but clean and tidy. I wish the TV can use youtube for kidos :) then its better

Reviewed August 29, 2020

See room deals

Dear Ms Trang, Cảm ơn Quý khách đã lựa chọn sử dụng dịch vụ tại khách sạn Mường Thanh Grand Hạ Long! Chúng tôi rất vui vì Quý khách đã có những trải nghiệm tuyệt vời cho kỳ nghỉ của mình. Khách sạn hy vọng được tiếp tục tiếp đón Quý khách trong thời gian tới để có thể phục vụ Quý khách và gia đình chu đáo hơn! Trân trọng cảm ơn!

Responded March 07, 2022
Muong Thanh Grand Ha Long Hotel
9.2
Exceptional
Ha from Vietnam
Family with young children
Deluxe Twin
Stayed 1 night in July 2019

Clean and good hotel”

Breakfast need improve

Reviewed July 14, 2019

See room deals

Dear Valued Customer, Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel. We are delighted to learn that you enjoyed your stay with us. We appreciate your constructive feedback and will be improved soon. We look forward to welcoming you back soon. From Mường Thanh Grand Hạ Long team

Responded August 19, 2019
Muong Thanh Grand Ha Long Hotel
7.2
Very good
Craig from Spain
Couple
Deluxe Twin Ocean View
Stayed 1 night in June 2022

Room had nice view”

If you choose that option, room has nice view of Ha Long bay. Very busy with Vietnamese tourists, elevators slow and front desk clerks provide erroneous information (we asked about the Bay cruise which they were booking through the front desk). Also they turn off the air conditioning in the lobby at times--especially uncomfortable when waiting for our ride after checking out.

Reviewed July 02, 2022

See room deals

Dear Mr/Ms Craig, Cảm ơn Quý khách đã lựa chọn và sử dụng dịch vụ tại khách sạn Mường Thanh Grand Hạ Long! Những ý kiến đóng góp của Quý khách chúng tôi đã nhận được và sẽ có phương án cải thiện cơ sở vật chất cũng như dịch vụ ngày một tốt hơn. Chúng tôi hy vọng được đón tiếp Quý khách ở tại khách sạn lần tới để trải nghiệm lại, để nhìn nhận sự nỗ lực hoàn thiện dịch vụ đáp ứng mọi nhu cầu của khách hàng. Cảm ơn Quý khách rất nhiều! From the Customer Service team of Muong Thanh Grand Ha Long hotel.

Responded August 02, 2022
Muong Thanh Grand Ha Long Hotel
7.6
Very good
Hoang from Vietnam
Group
Stayed 1 night in September 2019

Good for the money !!”

My family is happy at this hotel, everything is smooth as expected, will definitely stay again soon

Reviewed October 07, 2019

See room deals

Dear Hoang, Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel. We are delighted to learn that you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Thanks and best regards! From Mường Thanh Grand Hạ Long team

Responded October 25, 2019
Muong Thanh Grand Ha Long Hotel
7.2
Very good
CHANGKYUN from South Korea
Family with young children
Deluxe King
Stayed 1 night in December 2019

Good place to travel. Good Price to stay”

Visiting Ha long area. Here is the best accommodation to stay. The food is really good. the facilities is a little bit old and not good but good location. Comparing price here is the best place to stay in Ha long..

Reviewed December 17, 2019

See room deals

Dear Mr Oh, Thank you for believing and choosing to stay at Muong Thanh Grand Ha Long hotel! We are really sorry to hear that you had some unsatisfied experiences while staying at our hotel. We appreciate all your comments and will try my best to improve service quality. We hope that you will give us an opportunity to welcome you back in the near future. Once again, thank you for your feedback and wish you all the best! Merry Christmas! From Huyen Trang - The Customer Service Team of Mường Thanh Grand Hạ Long hotel

Responded December 24, 2019
Muong Thanh Grand Ha Long Hotel
7.2
Very good
Tue from Vietnam
Family with young children
Deluxe Twin Ocean View
Stayed 2 nights in July 2022

Muong Thanh Grand Ha Long Hotel”

The facility is old. Some of them are out of order. The price of the breakfast voucher is more expensive than the one quoted in Agoda advertisement

Reviewed July 06, 2022

See room deals

Dear Mr/Ms Nguyễn, Cảm ơn Quý khách đã lựa chọn và sử dụng dịch vụ tại khách sạn Mường Thanh Grand Hạ Long! Những ý kiến đóng góp của Quý khách chúng tôi đã nhận được và sẽ có phương án cải thiện cơ sở vật chất cũng như dịch vụ ngày một tốt hơn. Chúng tôi hy vọng được đón tiếp Quý khách ở tại khách sạn lần tới để trải nghiệm lại, để nhìn nhận sự nỗ lực hoàn thiện dịch vụ đáp ứng mọi nhu cầu của khách hàng. Cảm ơn Quý khách rất nhiều! From the Customer Service team of Muong Thanh Grand Ha Long hotel.

Responded August 02, 2022
Muong Thanh Grand Ha Long Hotel
6.0
Yen from Australia
Family with young children
Stayed 3 nights in January 2013

Not a 4 star hotel”

Large rooms

The rooms were large and comfortable, however there were no utensils in the kitchen. One of our rooms, the shower had not been installed yet. Both the jacuzziz were empty (not filled with water). The gym was not how it looked in the photos. There were only 4 outdated equipment. The hotel staff are quite cunning, the recommended us to buy tickets from them to go to Tuan Chau when it was practically closed. Would not recommend this hotel.

Reviewed January 21, 2013

See room deals

4.7
Laurence from France
Group
Deluxe Twin
Stayed 3 nights in July 2012

Good for one-night stays”

Close to the wharf, view of the bay

We stayed at this hotel when our cruise on Ha Long Bay was cancelled due to a nearby typhoon and would recommend it only for that purpose. The hotel does not live up to its 4 star status: stains on the carpet, noisy corridors, no wifi in the room, pool and gym of poor standards. Breakfast does not offer much for Western travellers. We would recommend this hotel in an emergency.

Reviewed July 29, 2012

See room deals

9.6
Exceptional
Huyền from Vietnam
Family with young children
Deluxe King Ocean View
Stayed 1 night in June 2016

good ”

nice staff, clean room and good breakfast, especially beef noodle :)

Reviewed June 29, 2016

See room deals

7.6
Very good
Kongkeo from Laos
Couple
Deluxe King Ocean View
Stayed 1 night in October 2017

It good enough for short stay”

The Hotel is good. Not too far from the Bay. Can access to good restaurant round there.

Reviewed October 13, 2017

See room deals

Dear Mr/Ms Kongkeo, Thank you so much for choosing Muong Thanh Grand Ha Long on your trip. We hightly appreciate your feedback. Trying all the efforts to satisfy the customers will alway be our aim. Hope to welcome you and your group the next time in Muong Thanh Grand Ha Long hotel Thanks again and Best regards!

Responded November 28, 2017
Muong Thanh Grand Ha Long Hotel
4.8
Sebastien from Vietnam
Family with young children
Stayed 1 night in April 2017

Forget it”

Crazy price/night for what you get. Very old hotel, smelly room, faulty air con, but nice staff... For exactly half the price the next day we stayed in another hotel, also 2 bedrooms, but much bigger.

Reviewed May 03, 2017

See room deals

7.3
Very good
Nguyen from Vietnam
Group
Deluxe King Ocean View
Stayed 1 night in April 2012

Frienely and good services”

Pool too small

Good service, new hotel and very clean...fast and free wifi..

Reviewed May 10, 2012

See room deals

2.8
Gerard from United Kingdom
Family with young children
Deluxe Twin Ocean View
Stayed 2 nights in June 2018

Very disappointing”

Pros - lovely spacious room with great view. Cons - hotel is in poor condition. The pool area is not as nice as the pictures show (no way near). The staff are very unfriendly. The breakfast buffet is served cold, and it's the only hotel I've ever been to that charge for ice! ($4). Would not recommend this hotel chain.

Reviewed June 22, 2018

See room deals

Dear Gerard, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made then trying our best to improve our property and service for you and other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards,

Responded September 21, 2018
Muong Thanh Grand Ha Long Hotel
4.4
Thanh from Vietnam
Couple
Deluxe Twin Ocean View
Stayed 1 night in June 2017

Doesn't worth the money”

Locates Far from the beach, has no swimming pool, unfriendly staffs. Very small bathroom.

Reviewed July 26, 2017

See room deals

5.6
Trung from Vietnam
Family with young children
Deluxe King Ocean View
Stayed 1 night in August 2017

Không đáng 4 sao”

such a horrible 4 stars!!! maybe they add facilities to complete check list: tiny swimming pool!!! gym terrible!!! breakfast is poor!!! bad location!!! and also longtime not back Halong bay, now it is not halong bay as in my memory, it likes a messy street, noview for bay :(((( so sad for vietnam

Reviewed August 14, 2017

See room deals

6.4
Good
Susan from United Kingdom
Couple
Deluxe King Ocean View
Stayed 7 nights in October 2016

Our Holiday”

Generally we were happy with our accommodation, but some of the other guests were rather noisy & very inconsiderate late in the evening.

Reviewed October 13, 2016

See room deals

4.8
ellen from Indonesia
Business traveler
Deluxe Double Room
Stayed 1 night in July 2018

Room was old and smelly”

The room was spacious but looks old and the carpet was smelly. Almost no nearby restaurant especially for lunch. The electricity was on an off, aircon was totally off since 4 am until we checked out.

Reviewed July 29, 2018

See room deals

Dear Ellen, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made then trying our best to improve our property and service for you and other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards,

Responded September 21, 2018
Muong Thanh Grand Ha Long Hotel
10.0
Exceptional
Thi from Vietnam
Family with young children
Deluxe Twin Ocean View
Stayed 1 night in January 2020

GOOD!”

GOOD!

Reviewed May 20, 2020

See room deals

5.6
Manh from Vietnam
Family with young children
Deluxe Twin
Stayed 2 nights in September 2022

Good enough”

The staff is quite overload when there are too many guests coming. The staff in the cafe next door is kinda not happy. The equipment is clean and tidy. The light is not bright enough at night. The elevator is slow. The location is far away from the beach.

Reviewed October 16, 2022

See room deals

6.4
Good
Huy from Vietnam
Business traveler
Deluxe King
Stayed 1 night in August 2022

Good”

Musty smell, not allow to check in before 14pm

Reviewed August 12, 2022

See room deals

Dear Mr/Ms Huy, Cảm ơn Quý khách đã lựa chọn và sử dụng dịch vụ tại khách sạn Mường Thanh Grand Hạ Long! Những ý kiến đóng góp của Quý khách chúng tôi đã nhận được và sẽ có phương án cải thiện cơ sở vật chất cũng như dịch vụ ngày một tốt hơn. Chúng tôi hy vọng được đón tiếp Quý khách ở tại khách sạn lần tới để trải nghiệm lại, để nhìn nhận sự nỗ lực hoàn thiện dịch vụ đáp ứng mọi nhu cầu của khách hàng. Cảm ơn Quý khách rất nhiều! From the Customer Service team of Muong Thanh Grand Ha Long hotel.

Responded September 06, 2022
Muong Thanh Grand Ha Long Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss