Naspa New Otani
Naspa New Otani provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Yuzawa. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat and dry cleaning service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Naspa New Otani. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Naspa New Otani. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Naspa New Otani has vending machines for 24-hour available light snacks and/or drinks.
Naspa New Otani lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes, ski equipment rentals and ski lessons. Finish your vacation days right by dropping in at the massage, spa and sauna.
Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the mini golf course, dart board, ping-pong table, tennis court and hiking trails at Naspa New Otani. Have fun with your friends or family, or even meet new people at the games room.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Yuzawa.
Great Hotel in Yuzawa - Large Rooms (Japanese tatami style)”
Stayed here for a few nights for a short getaway ski trip from Tokyo. Located right on the NASPA mountain ski slopes - skiers only, no snowboarding allowed which is quite unique. However, as an intermediate-advanced skier you will prob. get bored skiing at NASPA so we moved to other areas - Kagura (15 mins away) was a gem and highly recommended to avoid the crowds. Back to the hotel. Free parking if you have a car. Large and crowded but mostly with locals from all parts of Japan. Great large rooms (we had a big Japanese-style tatami room; so I didn't get to see the Western rooms). Breakfast and dinner were as the other reviewers - the first night is great since it's a big buffet and it's all new. Both good quality Japanese & Western cuisine. However, the second night and onwards it's pretty much the same food and can get boring quite quickly. Check out other food options inside the JR Echigo-Yuzawa station. Great place to do some souvenir shopping and sake drinking and eating!
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Every comfort you need for a family friendly ski”
Homeliness is in the air. This is a lovely hotel situated in a small town of Yuzawa, and 15 mins away from the public and main ski Gala Yuzawa. Decent size rooms with friendly staffs who took extra care of our needs. Private ski slopes and lessons available for beginners and intermediates within the premise. Highly recommend for families trying ski for the first time. We loved here so much that this is our second year staying at NASPA.
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Great Naspa hospitality!”
Great location in Naspa ski resort with complimentary shuttle service to/from echigoyuzawa station. Facilities and services are great, Public bath so relaxing. Rooms with breathtaking view and cleanliness. One more great thing, JUNG the concierge/bell is amazing hospitality!! I wish we could stay longer since our trip are tight schedule this time. See you next winter.
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In-house Onsen!”
Great place to stay after a day at the ski resort, hotel include with in house hot springs bath. A must try experiences!
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Off peak season”
The room was really huge and spacious. Booked during the off-peak ski session. There is a nice onsen and international buffet that is really affordable and delicious. Highly recommended. Con is the location. Shuttle bus to the train station ends at 5 pm but you can always try to talk to the staff to arrange.
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Snow resort 80 minutes from Tokyo”
Naspa New Otani is a gem of a hotel. Significantly, the staff there are very helpful, courteous, and warm. That in itself makes a difference. The service at Fontana (western), and Senbazuru (Japanese) restaurants was very good, and the food delicious. My children, and my mother were impressed. I had a western cum Japanese style room. It was very spacious, pleasant and very clean. I will visit the said hotel again
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Good comfortable hotel”
A large scale resort hotel, 5 minutes drive to the main street and station
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Exceptional”
We had a great time, ski was perfect. The only thing is the food is not great, but they have free shuttles to the station so you can always survive on snacks until dinner time. Breakfast is plentiful and tasty.
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Family snow vacation”
I wish we have stayed longer!
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Great service and spacious rooms”
We have a tatami japanese room. Lots of space for 6 people. Clean. All in good condition. Onsen also great!
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NASPA good slopes for beginners ”
NASPA is a skier resort, they do have a shuttle bus from Echigo-Yuzawa to hotel
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Rated”
already rated
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Nice stay”
I suggest taking a bigger room with a view. The breakfast room is served in a huge banquet hall with hundreds of people. Would be nice if it was more cosy.
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Best if have enough snow.”
Checked online- ski season starts from Dec 19. Checked in from Dec 19-23 but no show- have to travel to Kagura. Hotel was large with free public onset but virtually all other facilities usage like swimming pool you've to pay. Ski rental was more expensive than in Kagura. If it snows it'll be beautiful here with its own ski lift which is within walking distance.
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Fancy”
Luxurious hotel, but COVID precautions limited use of restaurants and spa. Would like to visit again if and when the virus situation gets better.
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Expensive, but not luxuary, just ordinary level facility and services”
Parking is far from the front entrance, only a few parking spaces near. They drive us by vehicles to the parking, but they would not bring our cars to the front. The room is not too small, it's decent but the facility is old. Since this ski resort is located lower part of the mountains, sometimes getting rain or less snow than other ski areas.
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Hotel have seen better days”
The hotel feels old. The room and beds need an upgrade. The shuttle bus service should be scheduled and not by reservations. This is very inconvenient to guests trying to make a call to the front desk, especially when wanting to get back to the hotel after a day's out. There are also some additional hidden costs that was not included in the Agoda booking. So future guests please be aware.
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Above average”
Rooms are very run down and need to be renovated!
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Ski gears not allow in rooms? Won't go back”
Ski gears not allow in rooms? Won't go back
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Resort area is skiers-only!”
We had not planned on using the slopes near the hotel, but we were still amazed they allow skiers only (our family has 3 snowboarders). Also, lack of restaurant facilities meant we had to take the taxi out for breakfast and dinner. Finally, if you are uncomfortable with staying in tall buildings in Japan, this hotel should probably be avoided too.
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