New Palace Bac Lieu Hotel
New Palace Bac Lieu Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bac Lieu.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at New Palace Bac Lieu Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at New Palace Bac Lieu Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at New Palace Bac Lieu Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Never let a day go wasted when you're at New Palace Bac Lieu Hotel with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing. If you like water sports, you'll appreciate the convenience of boats and canoes provided by New Palace Bac Lieu Hotel. Have some easy fun without traveling far, while playing golf course on site at New Palace Bac Lieu Hotel.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 84% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 84% of other accommodations in Bac Lieu.
It’s worth ”
Clean and comfy room, nice place to stay
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Nice place to stay”
Clean room, good wifi and helpful staffs. Brakfast choice was plenty, room was spacious and not too many travelers at the time of our stay. There was an outside pool but the depth was high and not recommended for children. Hotel has no vest for hire. Will recommend to others when looking fof a hotel in Bac Lieu area.
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Not good”
Big room Not clean. Toilet not good. Need new towel
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Above average”
No credit cards is accepted; it is so inconvenient!!!
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7km hotel taxi cost is 300,000 dong”
Worst hotel taxi with a total garbage rate. I took a hotel taxi to the restaurant 7km away and it cost for 300,000 VND(fck). When I returned, the redtuarant taxi price was just 100,000 VND. I've been in a hotel that takes guests as idiots so openly. They see customers who can't speak Vietnamese as fools. Because of such a hotel, the image of bac lieu is ruined and foreigners are insulting Vietnam. Don't you know that such a thing is detrimental to Vietnam? I spoke to the reception staff in English about this issue, but they didn't care. I was so angry that when I left the hotel, I just packed my bags and walked for 30 minutes.i ve never came back this worst service hotel
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5 star??”
I know this hotel hasn't been open long so I'll try not to be too scathing. I've stayed in a few 5 star hotels in Vietnam thanks to the great offers and rewards on Agoda and never been disappointed until now. When you think 5 star you expect a certain level of luxury, facilities, food and service. This place was lacking on all counts. The hotel itself looked fantastic and the room was very nice as you'd expect but it was soulless and bland with nothing to make you think you were in a luxury hotel. The pool area for instance was a white featureless space with a pool in the middle an half a dozen loungers. There was no greenery or ornaments or anything, it was uninspiring and univiting. The facilities were non existent. There was no safe in the room, no toweling robes in fact none of the little things that make a 5 star stay memorable. The staff although polite were often seen on their mobile phones sitting on the sofas in the lobby and on occasion had to be interrupted from texting to pay attention and offer service. This for me was unacceptable and clearly there is a management issue here. As for the food? Well don't expect high end cuisine you normally find in such places. It was basic Vietnamese fare with very little choice, the menu which was in one of those little plastic holders that sit on a table had about 10 simple Vietnamese dishes one could find outside for a lot less and of better quality. One morning I came down for breakfast and there wasn't any. I was offered A la carte but then they couldn't even provide what I ordered. We had to go out of the hotel for every meal basically. I couldn't even get a glass of orange juice. Bac Lieu isn't a big tourist destination and that's reflected in the limited choice of hotels in the town but all of the others we've stayed in have been better for one reason or another, be it location or service or dining. Would I stay here again? Well yes I would but only to see if it had upped its game and started to live up to the
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Good Hotel!”
From general view, this is a good hotel in Bac Lieu, I don't think we can find the other is better than that. But I don't like the reception here, we checked in this hotel at 10:30pm but the lounge was closed and the reception staff was sleeping. Breakfast is not good, not so many courses. The room is good and clean swimming pool.
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Nice Hotel for the price”
Hotel is clean And Nice , price is very competitive compare with other hotel nearby. We had had to pay for VIP suite which cost almost triple the other room we booked because only VIP room has king size bed. Breakfast was good!
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Good!”
Ks đẹp, rất đúng vẻ Palace. Có điều phần dịch vụ tiếp đón chưa đúng chuẩn 4,5 sao
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Nice and quiet, suitable for lovers.”
Minimal traffic noise, good for outdoor photography. Mosquito are rampant after dark by the lake, you need insect repellants to sit at the cafe outside the hotel.
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Good”
The hotel is new and clean. However, facilities are not 5 stars, just 3 stars only. My room is very big, but WC is too small and furniture quality is very cheap, not match 5 stars standard.
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Nice hotel”
The hotel is situated beside a river which have a nice scenary. The hotel need to improve in training their staff to serve guest.
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Not really a 5* hotel but reasonable price for a last minute booking”
Big & clean rooms, poor breakfirst, pool with lots of clo, limited services with no spa or massage services
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Nice hotel with good scenery of river”
The hotel is beside a river which have a nice scenery. The hotel need to improve in training their staff to serve guest.
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Good”
Hotel is clean and well kept. Hot water is a problem, they have no water heater at this property.
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Good”
No hot water......to take a shower in the morning or evening the water was cold. I complained to staff at reception about this and they just shrugged and said the hot water was run by solar power and because no sun , no hot water!!! The restaurant menu, everything you ordered they did not have , so you had to ask what food do you have?? Staff very unhelpful and no care for the customer.
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Acceptable”
The hotel is smelly and breakfast does not have many foods as expected and too expensive so it's not worth it for money. This hotel should not classified as 5 stars standard hotel.
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Who gave this 5 stars?”
A long long way from what you would call a 5 star hotel. No frills, no special service, bland decor. Staff were more interested in sitting on the sofas in the lobby texting or surfing on their phones than attending to a guest. How this place got a 5 star rating I'll never know. I think the owner/manager needs to go to a real luxury hotel to see how things should be done to warrant such a rating.
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Not impressed,”
From picture and building is look nice,include surrounding also, but the lean of room and food is poor, I can not sleep well due to small ant on the bed do not know where is it come from, I got hurt from them
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Family with young children”
Good
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