New World Makati Hotel
Director Suite King - Guestroom, New World Makati Hotel in Manila
Restaurant, New World Makati Hotel in Manila
Bar/lounge, New World Makati Hotel in Manila
Lobby, New World Makati Hotel in Manila
Banquet hall, New World Makati Hotel in Manila
Restaurant, New World Makati Hotel in Manila

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8.8Excellent

10,047 reviews

10,047 reviews

Location 9.5
Cleanliness 9.0
Service 9.0
Facilities 8.7
Room comfort and quality 8.6
Value for money 8.4
See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Greenbelt 3 Theaters
60 m
Greenbelt Chapel
60 m
Greenbelt Park
190 m
Greenbelt
200 m
Casa flores de Belen
200 m
Popular landmarks
Robinsons Place Manila
4.9 km
Rizal Park
5.8 km
National Museum
5.9 km
Manila Ocean Park
6.1 km
Fort Santiago
6.5 km
Closest landmarks
New World Parking
50 m
Ice Vodka Bar
110 m
GAOC Gan Advanced Osseointegration Center
170 m
Ground floor
220 m
Park Terraces Condo
240 m

New World Makati Hotel

Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money8.4
Distance to city center0.5 km
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.4 km

Rooms available at New World Makati Hotel

Excellent
Room comfort & quality

8.6

Director Suite King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Residence Club Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 36 m²/388 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier With Breakfast
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

Does New World Makati Hotel offer spa services?

You can enjoy your stay at New World Makati Hotel much more by enjoying the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.

What kinds of facilities are available for kids at New World Makati Hotel?

While on vacation with your family, your children can also experience the fun in sports and recreation facilities offered at New World Makati Hotel such as kids pool.

What steps does New World Makati Hotel take in terms of hygiene, safety, and cleanliness?

New World Makati Hotel fulfill our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, doctor/nurse on call, temperature check for guests and staff, free face masks, staff trained in safety protocol, sterilizing equipment, and first aid kit for all rounded safety precautions and hygiene protocols.

What is the typical travel time to a nearby airport from New World Makati Hotel?

The average travel time to get from New World Makati Hotel to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at New World Makati Hotel?

New World Makati Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does New World Makati Hotel have?

New World Makati Hotel has a total of 580 rooms.

At what time of the year is New World Makati Hotel most popular?

New World Makati Hotel's most popular month where verified tourists have stayed the most is in December.

In which languages can New World Makati Hotel's employees communicate?

New World Makati Hotel can speak up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do past visitors like most about New World Makati Hotel?

Past guests that stayed at New World Makati Hotel have given this property a rating of 9.486 for its remarkable location as the major highlight for their stay.

What time is check-in and check-out at New World Makati Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What people love about New World Makati Hotel

  • 8.4

    Excellent
    Cleanliness

    "Comfy, seemed clean."

    Hyacinth

    |

    October 18, 2023

  • 9.6

    Exceptional
    Staff 

    "Restful weekend well spent in this hotel - clean room, good staff, great location"

    Martin

    |

    October 15, 2023

  • 10

    Exceptional
    Spaciousness

    "Rooms are big and spacious too."

    Sari

    |

    October 19, 2023

More about New World Makati Hotel

More about New World Makati Hotel

New World Makati Hotel

For travelers who want to take in the sights and sounds of Manila, New World Makati Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Manila has to offer.
All offerings provided by New World Makati Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by New World Makati Hotel makes it easy to plan your day trips, sightseeing, and more around Manila.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the New World Makati Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at New World Makati Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at New World Makati Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at New World Makati Hotel. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At New World Makati Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

193 mentions

Breakfast

182 mentions

Food & Dining

135 mentions

Internet

103 mentions

Languages spoken
  • English
  • Filipino
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Café 1228
  • Cuisine: International, Local, Grill/BBQ
  • Menu: A-la-carte
Jasmine
  • Cuisine: Chinese, Seafood, Cantonese
  • Menu: Buffet

Location

Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228
Exceptional
Location

9.5

Airports
  • Ninoy Aquino International Airport (MNL)
    4.4 km 17 min drive
  • Subic Bay International Airport (SFS)
    84.0 km 2.5 hour drive
Public transportation
  • Ayala MRT Station
    740 m 12 min walk
  • Dela Rosa Street
    880 m
Hospital or clinic
  • GAOC Gan Advanced Osseointegration Center
    170 m
Shopping
  • Robinsons Place Manila
    4.9 km
Convenience store
  • 7 Eleven
    220 m 3 min drive
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Robinsons Place Manila
    4.9 km
  • Rizal Park
    5.8 km
  • National Museum
    5.9 km
  • Manila Ocean Park
    6.1 km
  • Fort Santiago
    6.5 km
  • San Agustin Church
    6.5 km
  • Casa Manila
    6.5 km
  • Quiapo Church
    6.6 km
  • Manila Cathedral
    6.8 km
  • Intramuros
    7.0 km
Nearby landmarks
  • New World Parking
    50 m
  • Greenbelt 3 Theaters
    60 m
  • Greenbelt Chapel
    60 m
  • Ice Vodka Bar
    110 m
  • GAOC Gan Advanced Osseointegration Center
    170 m
  • Greenbelt Park
    190 m
  • Greenbelt
    200 m
  • Casa flores de Belen
    200 m
  • Ground floor
    220 m
  • Landmark Department Store - Makati
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee2900 PHP
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1300 PHP
The property
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 580
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2015

Property announcements

Please take the time to read through the special check-in instructions the property has included and attached in the booking confirmation email. Guests will need to provide different requirements upon verification of the purpose of stay.

Reviews of New World Makati Hotel from real guests

Provided by verified guests of Agoda
8.8
Location9.5
Cleanliness9.0
Service9.0
Facilities8.7
Room comfort and quality8.6
Value for money8.4
High score for Manila
Rating
9+ Exceptional (2,044)
8-9 Excellent (952)
7-8 Very Good (807)
6-7 Good (247)
<6 Below Expectation (197)

Show reviews that mention 

Showing 4,247 verified guest comments
12345
10.0
Exceptional
Michelle from Philippines
Couple
Superior Room Twin
Stayed 3 nights in March 2023

Incident”

Hi NWM We had a stay at the hotel these past days. We would just like to report an incident after our check out. We would like to let the hotel know about the taxi driver the staff picked up for us. The driver went aggressive on us when we refused to pay the 1 thousand pesos he asked us to pay when we got inside the taxi. He went lower to 800 and finally 700. He wasn't using the meter so I asked him to turn it on. He started punching the meter atleast like 3 to 4 times until he finally turn it on. The meter says only around 300 pesos until we reach the airport. I was actually wanting to go out of the car at the beginning but my partner just said we will be late and he agreed to pay 700 but he told me to tell the driver to don't be agressive on us and stop driving slow and stop taking us on the wrong roads just saw his meter keeps getting higher and means more pay for him. We didn't like his aggressiveness and the way he spoke to us in a bad manner. I felt kinda scared too. We attached photo on the taxi's details. Plate number NEW 1424 We had a great stay at the hotel and we were happy until that incident. We know and we understand its not the staff's fault for randomly pick up such driver. We want to report it so the staff will not pick him up again. Very rude, aggressive, bad mannered, dishonest taxi driver. Never again we will ride a taxi during our trips in Manila. Thank you very much NWM... Ms Lee

Reviewed April 01, 2023

Dear Michelle, First and foremost, I wish to extend my appreciation for staying at New World Makati Hotel. It was a pleasure to have you with us. I regret to read your experience with the public taxi driver. Please rest assured that we have reported the said driver to the operator and concerned authorities for appropriate action to be taken. Please do not hesitate to contact us for any further assistance you may require. Meantime, we look forward to welcoming you back in our property. Sincerely, Nantha Kumar General Manager

Responded April 04, 2023
New World Makati Hotel
10.0
Exceptional
Ira from United Kingdom
Solo traveler
Superior Room King
Stayed 3 nights in December 2022

New World Makati - My New Favourite Hotel in Manila”

I stayed at the New World Makati for four nights and another three nights during my trip to visit family in the Philippines. The 5-star hotel offers great value in a prime location with excellent accessibility to all points of interest in Manila. Value for Money *************** The rates are relatively reasonable considering its star rating, facilities, and location. Also recommend to book with breakfast as their breakfast spread is quite exquisite, with a rich selection of Chinese, Japanese, European, and Filipino dishes. This includes soups, breads, salads, fruits, meats, and all sorts of egg variations. Room service were priced relatively sensibly considering it is a 5-star hotel. Filipino main dishes for room service were priced around 700 PHP (approx. £11.00). Location ******** The hotel is located in Barangay San Lorenzo in Makati right next to Greenbelt 5 (just across the main entrance). From there, it's easy access to all the main malls like SM, Glorietta, Landmark, and Rustan's. This is perfect if you're looking to run some errands or shop during your stay. It is also close to the Manila International Airport (NAIA), which is about a 30-minute drive away with moderate traffic via Skyway. Getting a ride via the Grab app (Uber counterpart in Southeast Asia) is very quick (approx. 5-minute wait). Cleanliness ********** The main surroundings are kept well. Housekeeping times vary anytime between 09:00 am - 1:00 pm. I would like to suggest to also pay attention to the bottom areas of the sink in the bathroom, as this area is visible when guests take hot baths in the tub. The smoking area outside was also relatively tidy. I had seen constantly overflowing and dusty ashtrays in another 5-star hotel very close to New World so this is a plus point. Facilities ********** There is no lift from the basement parking to the main reception so if you're arriving with a car and will park at the hotel, I suggest to head to the front entrance first and ask the porters to

Reviewed January 01, 2023

Dear Ms. Ira Lehmann, First and foremost, I wish to thank you for choosing New World Makati Hotel for your accommodation requirements. We are pleased to have you with us. It is certainly wonderful to read your detailed and kind feedback regarding your stay experience. I am truly happy to note that our associates were able to provide warm and attentive service, and made you feel well taken care of throughout your stay. Your warm compliments are highly appreciated and have been shared with the team especially to Bon, Jade and Boom. Once again, thank you and we look forward to welcoming you back on your next visit Manila. Sincerely, Nantha Kumar General Manager

Responded January 16, 2023
New World Makati Hotel
10.0
Exceptional
Robert from Australia
Couple
Superior Room Twin
Stayed 2 nights in May 2023

I upgraded my Stay”

I upgraded my Room to take advantage of the facilities upstairs on the 24th floor. The room was very clean and comfortable and the views from the 23rd floor were spectacular. The Staff were pleasant and the Hotel itself had a great feel about it. I will stay again on my next trip to Manila.

Reviewed May 13, 2023

Dear Robert, First and foremost, I wish to extend my gratitude for choosing New World Makati Hotel during your recent trip to Manila. It was a pleasure to have you with us. Thank you as well for having taken the time to share your feedback. I am glad that you enjoyed your stay at the Residence Club and appreciated the service of our associates. Your warm compliments are very much valued. We hope to welcome and have you again on your next visit. Sincerely, Nantha Kumar General Manager

Responded May 19, 2023
New World Makati Hotel
10.0
Exceptional
Gianna from Philippines
Family with young children
One Bedroom Suite King
Stayed 2 nights in December 2022

Perfect stay for the holidays and birthdays”

We booked a 1 bedroom suite to celebrate our daughter's first birthday. For families with young children, do note that the 1 bedroom suite is quite small compared to other hotels with the same rate. But the wall-to-wall carpeting was THE BEST given that our baby is starting to walk. She wanted to practice her skills every night and we were grateful for the minimalistic furniture. Our stay was extremely comfortable. The staff were so kind and gracious, they even sent a complimentary birthday cake for our daughter. Shout-out to AC and Josephine at the 24th floor reception, and Joseph our concierge. Of course, the breakfast buffet at Cafe 1228 is one of the best, and the Weekday All You Can Eat Dimsum in Jasmine Restaurant was indulgent. Thank you so much to the New World Hotel team. We felt so taken cared of and we will be sure to return. :)

Reviewed December 29, 2022

Dear Gianna, First and foremost, I wish to thank you for spending the holidays and your daughter's birthday at New World Makati Hotel. We are pleased to have you and your family with us. It is indeed wonderful to read your stay and dining experience and know that our associates were able to make you feel well taken care all throughout. We very much appreciate your warm compliments which I will pass on to the team especially to Josephine and Joseph. Once again, thank you and we look forward to welcoming you and your family back soon. Sincerely, Nantha Kumar General Manager

Responded January 14, 2023
New World Makati Hotel
10.0
Exceptional
Louie from Philippines
Couple
Superior Room King
Stayed 1 night in December 2022

Relaxing Stay”

My wife and I had a wonderful stay at New World Hotel Makati Philippines. The food was delicious, especially the breakfast buffet and the room service. The facilities were superb, from the spacious lobby to the well-equipped gym. We loved the swimming pool, which had mineral-type water that felt refreshing and soothing. The staff were very accommodating and friendly, always ready to assist us with our needs. We highly recommend this hotel to anyone looking for a relaxing and luxurious stay in Makati.

Reviewed May 14, 2023

Dear Louie, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. We are pleased to have you with us. Thank you as well for taking the time to share your feedback following your visit. It was a pleasure to know that you enjoyed our facilities and appreciated the service of our associates. We are likewise grateful for highly recommending our property. We look forward to welcoming you and your wife back soon. Sincerely, Nantha Kumar General Manager

Responded May 19, 2023
New World Makati Hotel
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