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Newcastle County Hotel
Newcastle County Hotel
Newcastle County Hotel
Newcastle County Hotel
Newcastle County Hotel
Newcastle County Hotel
Newcastle County Hotel

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8.4

Excellent

4,099 reviews

4,099 reviews

Housekeeping5
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Forth 60 m
ThamesLink 100 m
Newcastle Central Station 100 m
Powerhouse Nightclub 230 m
Camp David 230 m
Newcastle Opera House 250 m
Blackie Boy 320 m
Tokyo 340 m
Digital 350 m
Discovery Museum 410 m

Newcastle County Hotel

Neville Street, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE1 5DF - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center and Grainger Town part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

100 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money7.4
Distance to city center0.1 miles
Location rating9.1

Rooms available at Newcastle County Hotel

West Wing Penthouse
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed & 1 double bed
Enter dates to see prices
Junior Family Suite
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Presidential Suite
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
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Standard Room 1 Double Bed
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 double bed
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City Penthouse
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed
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Deluxe Double Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 double bed
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Executive Suite
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed
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Executive Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed
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Twin Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Newcastle County Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Newcastle County Hotel?

For those who wish to drive their own cars, Newcastle County Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 10 GBP per day. If you're looking for an easy way to get around Newcastle upon Tyne with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Newcastle County Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Newcastle County Hotel. Adults can enjoy breakfast offered with an additional charge of 14.95 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Newcastle County Hotel?

Newcastle County Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Newcastle County Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Newcastle County Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Newcastle County Hotel?

On-site venues and convenient event services make Newcastle County Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Newcastle County Hotel?

Newcastle County Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Newcastle County Hotel?

The closest train, metro, or bus station is ThamesLink, 90 m away from Newcastle County Hotel.

What restaurants are nearby Newcastle County Hotel?

Newcastle County Hotel’s neighborhood is City Center and Grainger Town which includes popular restaurants such as Blake's Coffee House, Paradiso Café Bar and Secco Ristorante Salentino.

What are popular attractions near Newcastle County Hotel?

Newcastle County Hotel is located in City Center and Grainger Town area, which is famous for attractions such as Newcastle Opera House, Discovery Museum and Life Science Centre.

What popular natural sightseeing spots are close to Newcastle County Hotel?

Newcastle County Hotel is located within City Center and Grainger Town, which makes it conveniently close to natural sights including Leazes Park.

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Explore the neighborhood

What people love about Newcastle County Hotel

  • 9.6

    Exceptional

    "Well worth it for the price we paid."

    Angela

    |

    November 14, 2022

  • 10

    Exceptional
    Staff 

    "Friendly staff, great location !!"

    Elizabeth

    |

    August 27, 2022

  • 10

    Exceptional
    Location

    "Good location."

    Ying

    |

    August 13, 2022

Property ranking|Compared to 322 Newcastle upon Tyne properties
See all rankings
Location score
9.1/10
Cleanliness score
8.3/10
Value for money score
7.4/10
Service score
8/10
Better than
96
%
of Newcastle upon Tyne properties
Better than
92
%
of Newcastle upon Tyne properties
Better than
89
%
of Newcastle upon Tyne properties
Better than
89
%
of Newcastle upon Tyne properties
Overall rating:

8.4

Excellent
4,099 reviews
Cleanliness
8.3
Facilities
7.3
Location
9.1
Read all reviews >
More about Newcastle County Hotel

More about Newcastle County Hotel

Newcastle County Hotel

Enjoy all that Newcastle upon Tyne has to offer with a stay at Newcastle County Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Newcastle County Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Newcastle upon Tyne is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Newcastle County Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Newcastle County Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains. For a bit of entertainment, guests will find cable TV available in some selected rooms.


Newcastle County Hotel

Enjoy all that Newcastle upon Tyne has to offer with a stay at Newcastle County Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Newcastle County Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Newcastle upon Tyne is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Newcastle County Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Newcastle County Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains. For a bit of entertainment, guests will find cable TV available in some selected rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Newcastle County Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Newcastle County Hotel including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Newcastle County Hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Newcastle upon Tyne.

Amenities and facilities
Very good
Facilities

7.3

Languages spoken

  • English
  • Lithuanian
  • Polish
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Vegetarian
  • Full English/Irish
Restaurants on site

Restaurant

  • Cuisine: European
  • Menu: Buffet
Location
Neville Street, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE1 5DF
Exceptional
Location

9.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 miles

Extras

  • Breakfast charge (unless included in room price)14.95 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 131
  • Year property opened1874
  • Most recent renovation2019

Parking

  • Daily parking fee10 GBP

Reviews of Newcastle County Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.3
Location9.1
Service8.0
Value for money7.4
High score for Newcastle upon Tyne
Rating
9+ Exceptional (14)
8-9 Excellent (1)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (5)
Time of the year
Mar - May (5)
Jun - Aug (13)
Sep - Nov (7)
Dec - Feb (2)
All guests (55)
All room types
All languages

Show reviews that mention 

Showing 27 verified guest comments
12
10.0
Exceptional
Abby from United Kingdom
Group
Superior Room 1 Double Bed
Stayed 1 night in April 2022

Brilliant”

It’s a brilliant place to go, right in the town centre across from the train station so didn’t have to walk far! Staff was ace, clean place, just overall a great place!

Reviewed April 07, 2022

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10.0
Exceptional
Kristian from United Kingdom
Family with young children
Stayed 2 nights in October 2019

great staff great location ”

Check in was easy with on site parking. My 6 year old fell ill in the early hours of the morning, the Gentlemen on the night shift was brilliant, helping me find a local calpol supplier and helping my boy feel better (with sweets) marvellous customer service above and beyond .

Reviewed November 07, 2019

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10.0
Exceptional
Norman from United Kingdom
Couple
Stayed 1 night in August 2020

Wedding stop over”

The location was perfect - very clean and sophisticated. The staff were excellent a pleasure to stay.

Reviewed August 04, 2020

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10.0
Exceptional
Gillian from United Kingdom
Couple
King Executive Corner Room
Stayed 1 night in October 2021

Our room ”

Great location and really lovely hotel. The room was on the small side and our window was an internal one. We asked for a double on booking and we were given a twin which turned out ok as the room too warm for us.

Reviewed October 09, 2021

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9.6
Exceptional
Lian from Singapore
Family with teens
Standard Room 1 Double Bed
Stayed 3 nights in March 2022

excellent location, clean and friendly staff”

The location is just opposite the train station, very friendly staff and prompt in responding, house keeping did a good job when we needed extra towels. Only point for improvement is the wi-fi, seems not working or overloaded.

Reviewed April 05, 2022

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10.0
Exceptional
Terence from Singapore
Couple
Standard Room 1 Double Bed
Stayed 1 night in March 2022

Awesome location at great price”

Directly beside the railway station, you can't find a better hotel than the Country hotel

Reviewed April 02, 2022

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10.0
Exceptional
Tommy from United Kingdom
Solo traveler
Twin Room
Stayed 2 nights in June 2022

Amazing”

This hotel is in the best location with lovely rooms. The staff are so friendly and helpful.

Reviewed June 28, 2022

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9.6
Exceptional
Kevin from United Kingdom
Couple
Standard Room 1 Double Bed
Stayed 1 night in July 2022

Exceptional”

Perfect location centre to everything. Staff were great, rooms basic but clean and value for money.

Reviewed July 08, 2022

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9.6
Exceptional
Paul from United Kingdom
Couple
Standard Room 1 Double Bed
Stayed 1 night in December 2021

Book directly with hotel save money 🥳🥳”

Cheaper booking directly with hotel 👍

Reviewed December 21, 2021

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9.2
Exceptional
Ameet from Pakistan
Family with young children
Standard Room 1 Double Bed
Stayed 1 night in December 2019

Best staff and good environment ”

Everything thing is very good

Reviewed December 30, 2019

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8.0
Excellent
Ileen from United Kingdom
Group
Standard Room 1 Double Bed
Stayed 2 nights in August 2021

Check in Issues ”

Took us 3 hours to check in as no rooms were available. Not enough staff.

Reviewed August 17, 2021

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7.2
Very good
Jessica from United Kingdom
Couple
Twin Room
Stayed 1 night in September 2020

Very good”

The room I was given didn’t seem to match what I booked. When I arrived at the hotel it came up on the system I booked a twin room when I hadn’t at all. The room was really small and unbearably hot.

Reviewed September 08, 2020

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6.0
matthew from United Kingdom
Couple
Standard Room 1 Double Bed
Stayed 1 night in June 2021

Above average”

Reception staff was rude on arrival

Reviewed June 27, 2021

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3.6
Luke from United Kingdom
Solo traveler
Standard Single Room
Stayed 1 night in July 2021

Too hot and staff not helpful ”

Room was unbearably hot. Staff not helpful or friendly.

Reviewed August 01, 2021

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8.4
Excellent
Christopher from United Kingdom
Couple
Stayed 1 night in May 2018

Friendly”

All staff friendly and considerate couldn’t be more helpful seeing that I had had a part knee 10 days earlier and my wife had a broken wrist in plaster room small but it was booked at last minute and last room available but nice and clean and tidy good Wi-fi

Reviewed May 19, 2018

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7.2
Very good
Alison from United Kingdom
Couple
Standard Room 1 Double Bed
Stayed 1 night in July 2016

Convenient value for money but noisy and wrong room given at first. ”

We were given a room that had been used at first. Then shown to a better room. Had asked for quiet room but this is near impossible in the location. Had drunk woman shouting in corridor in middle of night. But our room at back of hotel was quieter than those above street.

Reviewed July 10, 2016

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6.4
Good
Marilyn from United Kingdom
Solo traveler
Standard Room 1 Double Bed
Stayed 1 night in September 2017

Good”

I booked a room here as several friends I were to meet also had booked. I later found out that I had paid nearly twice what they had & their rooms were far superior. The floor tiles in bathroom were cracked & sealant around fittings looked tired & patched. Wardrobe (free-standing) would not close properly & veneer was peeling. Windows were not sufficiently insulated to keep out the noise of early hours street revellers 4 floors below! Car park cost an additional £10 for the 24 hours! Breakfast was in cramped "circular" seating; totally inappropriate. Food was good but nothing special & we waited for bacon, eggs, mushrooms to be put on buffet as these items had run out. Coffee ran out, as did cups at the drinks buffet. I have had better facilities, service, food in B&Bs elsewhere. My recommendation: do not stay here unless you have no other choice or if mediocrity at high cost is OK for you. The management needs to be retrained or removed and immediate investment needs to made into guest-room refurbishment.

Reviewed September 26, 2017

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6.8
Good
RUIHUA from China
Business traveler
Stayed 1 night in May 2017

Business trip”

Price is too high, room are small, and quite old hotel, but location is good.

Reviewed November 10, 2017

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5.6
Robertson from United Kingdom
Couple
Standard Room 1 Double Bed
Stayed 2 nights in June 2018

Above average”

A bit of a Fawlty Towers hotel! Despite an email confirmation, they couldn't find my reservation, cancelled our keys after one day (we were there for two nights), a double bed but with twin bed head boards, broken cupboard drawers, old heavy sash window in the bedroom in need of servicing. Basically, the hotel is old and the bedrooms need an urgent facelift.

Reviewed June 16, 2018

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6.8
Good
Kevin from United Kingdom
Couple
Stayed 1 night in June 2018

Good”

Extremely small room, kept banging head off tv attached to wall. Desperate for renovation. Very hot room and windows were hard to open. Cleaners vacuuming in room near so we got woken early. Location excellent

Reviewed June 12, 2018

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12
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