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Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel
Novotel Cairo El Borg Hotel

Removed from saved list

7.9

Very good

3,019 reviews

3,019 reviews

Housekeeping10
View8
Breakfast4
See map

8.7

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Formal Gardens

60 m

The Andalus Park

80 m

Zamalek (Gezira Island)

90 m

Palace of Arts

130 m

Cairo Opera House

260 m

Popular landmarks
Pharaonic Village

5.3 km

The Great Pyramid of Giza

11.5 km

Musee de la Barque Solaire

11.6 km

Gizeh Plateau

11.8 km

Khafre's Pyramid

12.0 km

Closest landmarks
Al-Moallemeen Hospital

200 m

Anglo-American Hospital

550 m

Mahmoud Mukhtar Museum

570 m

El Morocco

670 m

Gezira Sporting Club

850 m

Novotel Cairo El Borg Hotel

3 Saray El Gezirah, Zamalek, Zamalek Island, Giza, Egypt, 11111 - See map

Make your best journey to Giza with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Zamalek Island part of Giza, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Great Pyramid of Giza. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

290 meters to public transportation

Check-in [24-hour]

Airport transfer

80 meters to Zamalek (Gezira Island)

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Giza every 17 minutes on Agoda.com
Value for money7.3
Location rating8.7
Nearest airportCairo International Airport (CAI)
Distance to airport18.3 km

Rooms available at Novotel Cairo El Borg Hotel

Very good
Room comfort & quality

7.5

Superior 2 Single Beds River View
...
  • Room size: 24 m²/258 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior 1 Double Bed and Sofa City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior 2 Single Beds City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior 1 Double Bed and sofa River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Suite Double Bed
...
  • Room size: 50 m²/538 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Junior Suite with 1 double bed and sofa, River Side
...
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior Double Room City Side
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Junior Suite with 1 double bed and sofa River View
...
  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior Double Room River Side
...
  • Room size: 24 m²/258 ft²
  • River view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Suite with 1 double bed and sofa - River View
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Cairo El Borg Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Novotel Cairo El Borg Hotel has a car park that's close to the hotel. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Giza with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Novotel Cairo El Borg Hotel?

Wake up to a great buffet breakfast at Novotel Cairo El Borg Hotel. Adults can enjoy breakfast offered with an additional charge of 252 EGP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Cairo El Borg Hotel?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Novotel Cairo El Borg Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Novotel Cairo El Borg Hotel?

The closest train, metro, or bus station is Opera, 290 m away from Novotel Cairo El Borg Hotel.

What restaurants are nearby Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel’s neighborhood is Zamalek Island which includes popular restaurants such as Blue Nile Boat, Koshary El Zaeem and Hosny Farahat Restaurants.

What popular shopping places are close to Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel is located in Zamalek Island area which features shopping places such as Orient Express Gallery, La Bodega Karim Francis Gallery and Galleria Le Petit Louvre - Antique.

What are popular attractions near Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel is located in Zamalek Island area, which is famous for attractions such as Gabalaya Park and Aquarium, Museum of Islamic Ceramics and Formal Gardens.

What popular natural sightseeing spots are close to Novotel Cairo El Borg Hotel?

Novotel Cairo El Borg Hotel is located within Zamalek Island, which makes it conveniently close to natural sights including The Andalus Park and Zamalek tree.

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See map

Explore the neighborhood

What people love about Novotel Cairo El Borg Hotel

  • 9.6

    Exceptional
    Staff 

    "Very clean and kind staff."

    Ali

    |

    July 21, 2022

  • 9.2

    Exceptional
    Location

    "If you have work in Zamalek, Tahrir or even Mohandessin, then this is an excellent location, great view"

    Dahlia

    |

    June 5, 2022

  • 10

    Exceptional
    Staff 

    "Excellent hotel very friendly staff and mona at reception went out of her way to help with everything."

    Ashraf

    |

    March 27, 2022

Overall rating:

7.9

Very good
3,019 reviews
Cleanliness
7.9
Facilities
7.0
Location
8.7
Read all reviews >
More about Novotel Cairo El Borg Hotel

More about Novotel Cairo El Borg Hotel

Novotel Cairo El Borg Hotel

With a wide range of services catered to both business and leisure travelers, Novotel Cairo El Borg Hotel makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Novotel Cairo El Borg Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Giza can be assisted with the car hire services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Cairo El Borg Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Novotel Cairo El Borg Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Cairo El Borg Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Novotel Cairo El Borg Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Novotel Cairo El Borg Hotel has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub and spa. The many offerings at Novotel Cairo El Borg Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Giza, take some time to venture outside of Novotel Cairo El Borg Hotel. Learn about the city's art history with a day at Musee de la Barque Solaire located 11.5 km away, where you can see collections by famous artists. Take a trip to somewhere offshore with an island adventure at Zamalek (Gezira Island) located 80 m away.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Housekeeping

13 mentions

Breakfast

12 mentions

Internet

9 mentions

Swimming Pool

6 mentions

Languages spoken

  • English
  • Arabic
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Valet parking
Food and dining
Restaurants on site

Le Gout

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
3 Saray El Gezirah, Zamalek, Zamalek Island, Giza, Egypt, 11111
Excellent
Location

8.7

Airports

  • Cairo International Airport (CAI)
    18.3 km 33 min drive
  • Port Said Airport (PSD)
    168.4 km

Public transportation

  • Opera
    290 m

Hospital or clinic

  • Al-Moallemeen Hospital
    200 m

Convenience store

  • On the Run
    1.3 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Zamalek (Gezira Island)
    90 m
  • Pharaonic Village
    5.3 km
  • The Great Pyramid of Giza
    11.5 km
  • Musee de la Barque Solaire
    11.6 km
  • Gizeh Plateau
    11.8 km
  • Khafre's Pyramid
    12.0 km
  • Menkaure Pyramid
    12.4 km
  • Saqqara (Sakkara) Pyramids
    12.9 km
  • Memphis and Sakkara
    19.5 km
  • Alabaster Sphinx
    21.8 km

Nearby landmarks

  • Formal Gardens
    60 m
  • The Andalus Park
    80 m
  • Zamalek (Gezira Island)
    90 m
  • Palace of Arts
    130 m
  • Al-Moallemeen Hospital
    200 m
  • Cairo Opera House
    260 m
  • Opera
    290 m
  • Cairo Tower
    300 m
  • Zamalek tree
    310 m
  • Hanager Arts Centre
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)252 EGP
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Cairo El Borg Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.9
Facilities7.0
Location8.7
Room comfort and quality7.5
Service7.5
Value for money7.3
High score for Giza
Rating
9+ Exceptional (61)
8-9 Excellent (52)
7-8 Very Good (72)
6-7 Good (33)
<6 Below Expectation (62)
Time of the year
Mar - May (49)
Jun - Aug (64)
Sep - Nov (67)
Dec - Feb (100)
All guests (401)
All room types
All languages

Show reviews that mention 

Showing 280 verified guest comments
12345
10.0
Exceptional
Idris from France
Family with young children
Superior 1 Double Bed and Sofa City View
Stayed 2 nights in January 2022

Exceptional”

very nice hôtel, room with convertible sofa for 2 kids less than 15 years, good breakfast,friendly staff ..thanks Mr Yehya ... very clean ...top

Reviewed January 24, 2022

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Dear Idris, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager

Responded January 24, 2022
Novotel Cairo El Borg Hotel
10.0
Exceptional
Victoria from United States
Solo traveler
Superior 2 Single Beds City View
Stayed 11 nights in December 2019

Excellent”

Staff were friendly and extremely helpful. Breakfasts were delicious as was the cafe. Room service was excellent. Totally enjoyed the stay and would come again.

Reviewed December 31, 2019

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Dear Ms. Victoria, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. weThank you again for sharing your experience. Sincerely, Abdellatif Gebril General Manager

Responded January 01, 2020
Novotel Cairo El Borg Hotel
10.0
Exceptional
Ashraf from United Kingdom
Couple
Superior 1 Double Bed and Sofa City View
Stayed 2 nights in March 2022

Excellent hotel”

Excellent hotel very friendly staff and mona at reception went out of her way to help with everything. Thankyou mona

Reviewed March 27, 2022

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Dear Ashraf, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager .

Responded April 12, 2022
Novotel Cairo El Borg Hotel
9.2
Exceptional
Dahlia from Egypt
Business traveler
Superior 2 Single Beds City View
Stayed 1 night in June 2022

Excellent location”

If you have work in Zamalek, Tahrir or even Mohandessin, then this is an excellent location, great view

Reviewed June 06, 2022

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Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . I am pleased that you enjoyed your stay and we are very glad to hear that you are satisfied with the guest service . Again, thank you for choosing us and we look forward to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager

Responded July 04, 2022
Novotel Cairo El Borg Hotel
9.6
Exceptional
Tarik from Egypt
Couple
Superior 1 Double Bed and Sofa City View
Stayed 1 night in June 2022

guest relation staff”

Merna from guest relation has made our anniversary fantastic i really recommend

Reviewed June 18, 2022

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Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . I am pleased that you enjoyed your stay and we are very glad to hear that you are satisfied with the guest service . Again, thank you for choosing us and we look forward to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager

Responded July 04, 2022
Novotel Cairo El Borg Hotel
8.4
Excellent
Hany from Oman
Family with young children
Superior Double Room River Side
Stayed 5 nights in June 2021

Very good”

It has unique location , amazing Nile view , good and clean rooms. Very fast check in and helpful front desk staff . Friendly staff . Poor wifi signals in rooms . We missed iron in room but laundry is available. No note papers and pen in rooms but we didn’t ask for it also . I recommend it and may repeat my stay there .

Reviewed July 02, 2021

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Dear Mr. Hany, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Responded July 04, 2021
Novotel Cairo El Borg Hotel
8.4
Excellent
Hany from Oman
Family with young children
Superior Double Room River Side
Stayed 2 nights in June 2021

Very good ”

Great location with 3 min walk to metro station Opera , amazing nile view but noisy at night .rooms are clean . Staff are very helpful and friendly with fast check in .food is good with multiple varieties. Only we missed iron in room but laundry is available. Poor wifi in rooms . Overall great vacation we spent there .

Reviewed July 02, 2021

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Dear Mr. Hany, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Responded July 04, 2021
Novotel Cairo El Borg Hotel
8.8
Excellent
Ahmed from Egypt
Family with teens
Superior 1 Double Bed and Sofa City View
Stayed 2 nights in February 2022

Excellent”

Everything was ok , very clean , perfect location near to everything , cooperative stuff , a good experience in general

Reviewed February 10, 2022

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Dear Ahmed, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded February 12, 2022
Novotel Cairo El Borg Hotel
8.8
Excellent
vivian from Ecuador
Family with young children
Superior 1 Double Bed and Sofa City View
Stayed 2 nights in March 2019

Supee helpful staff, extremely hospitable, great breakfast, good location. Very worn down facility.”

Pros: staff extremely helpful.

Reviewed March 16, 2019

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Dear Ms. Vivian We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded July 22, 2019
Novotel Cairo El Borg Hotel
8.8
Excellent
Fathiya from Kuwait
Couple
Superior 2 Single Beds River View
Stayed 5 nights in March 2022

Clean ”

close to everything Not noisey So safe that the elevator does not work without a card

Reviewed March 25, 2022

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Dear Fathiya, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager .

Responded April 12, 2022
Novotel Cairo El Borg Hotel
8.0
Excellent
Reem from Egypt
Business traveler
Superior 2 Single Beds River View
Stayed 1 night in July 2021

Exceptional View! Excellent Location!”

I had a great stay at Novotel El borg, the panoramic view from my room's window was stunning! At first, I wasn't satisfied with my room and the hotel rooms on the riverside were fully booked, but the manager in charge was very generous and upgraded my room to a junior suite and it was terrific. The location is perfect and close to many attractions.

Reviewed August 01, 2021

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Dear Guest , We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Responded August 13, 2021
Novotel Cairo El Borg Hotel
7.6
Very good
SERGIO from Argentina
Solo traveler
Superior 1 Double Bed and Sofa City View
Stayed 3 nights in November 2019

excellent hotel incomprehensible rules for westerners”

xcellent hotel but with rules that do not match my way of life. I chose a heavenly destination for me and a hotel that would accompany my stay. Having dinner on the terrace of the hotel and not being able to enjoy it with a glass of wine is really disappointing for me. The hotel should inform visitors of the rules they have, so that one can decide whether or not to go to that hotel. It is part of my culture and idiosyncrasy the food and of course the drink. I am Italian-Argentine and wine for me is like tea for the Egyptians or rice for the Chinese. Being in the place I found out about hotels that do serve alcoholic beverages. I would not go back.

Reviewed November 17, 2019

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Dear Mr. SERGIO, Thank you for taking the time to tell us about your experience at the Novotel El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel El Borg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Responded December 21, 2019
Novotel Cairo El Borg Hotel
8.0
Excellent
Yung from India
Business traveler
Superior 2 Single Beds River View
Stayed 5 nights in July 2019

Good facility, good food and very good view especially feom the rooftop restaurant”

Windows may need some stronger noise separation Shower on lower floors may need to have the pressure looked at

Reviewed July 23, 2019

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Dear Mr. Yung We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded July 26, 2019
Novotel Cairo El Borg Hotel
7.6
Very good
Zaheer from Saudi Arabia
Family with young children
Superior 1 Double Bed and sofa River View
Stayed 4 nights in August 2019

Very good”

Great location with good breakfast, just room service need to be more professional as I asked for some plates as we got dinner from outside and after calling them number of times as they said it’s on the it never showed up, the floor carpeting needs to be cleaned or changed very dirty!

Reviewed August 17, 2019

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Dear Mr. Zaheer, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success Thanks & best regards Abdellatif Gebril General Manager

Responded August 17, 2019
Novotel Cairo El Borg Hotel
7.6
Very good
NAJI from Saudi Arabia
Family with young children
Superior 2 Single Beds City View
Stayed 10 nights in August 2021

Family hotel and reasonable price”

Nice hotel for families and good location. Clean hotel, very friendly staff. Price is reasonable compering to other hotels. Also a very nice roof,s views. I will recommend this hotel for families

Reviewed August 20, 2021

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Dear Mr. Naji, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded August 21, 2021
Novotel Cairo El Borg Hotel
8.0
Excellent
Markus from Germany
Group
Superior 2 Single Beds City View
Stayed 3 nights in December 2019

Good Location for exploring the City ”

The Gym facilities need an upgrade.

Reviewed January 02, 2020

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Dear Markus, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril - General Manager

Responded January 11, 2020
Novotel Cairo El Borg Hotel
8.0
Excellent
Linda from United Arab Emirates
Solo traveler
Superior 2 Single Beds City View
Stayed 5 nights in February 2022

Slow service”

You need to wait hours to get what you need from reception or house keeping

Reviewed February 20, 2022

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Dear Linda, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded February 22, 2022
Novotel Cairo El Borg Hotel
7.6
Very good
Christopher from Nigeria
Family with young children
Superior 2 Single Beds City View
Stayed 6 nights in July 2019

Probably the best location in Egypt...bang on the Nile! Good people, delicious breakfast, ”

Building needs renovation

Reviewed July 31, 2019

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Dear Mr. Christopher We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded July 31, 2019
Novotel Cairo El Borg Hotel
8.0
Excellent
Ramu from India
Family with young children
Superior Double Room City Side
Stayed 1 night in October 2019

Very good”

Loud music on the dock going on until 3am. beaten down furniture

Reviewed October 11, 2019

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Dear Mr. ِRamu, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Responded October 15, 2019
Novotel Cairo El Borg Hotel
6.8
Good
ABED from Malaysia
Solo traveler
Superior 1 Double Bed and Sofa City View
Stayed 2 nights in March 2020

Nile View”

The reception staff especially Maomen was very helpful as I had to extend my stay..The room cleaners were also good.However the staff in the breakfast restaurant were unsmiling ,unfriendly ,avoiding eye contact or greetings. Perhaps they are treated badly by the superiors or have worked out that tips are unlikely in a buffet set up. This is unacceptable in a four star hotel.

Reviewed March 18, 2020

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Dear Mr. Abed, thank you for choosing Novotel Cairo El Borg for your stay we delighted to read that you enjoyed your stay with us, and thanks for your recognition to our reception & housekeeping team we will convey your message to them, we apologize if F&B team at the breakfast was not up to your expectation we shared your feedback with our F&B manager to take the corrective action, looking forward to welcoming you soon at Novotel Cairo El Borg Stay safe & healthy Thanks & best regards Abdellatif Gebril General manager

Responded March 22, 2020
Novotel Cairo El Borg Hotel
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