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Novotel London Bridge
Novotel London Bridge
Novotel London Bridge
Novotel London Bridge
Novotel London Bridge
Novotel London Bridge
Novotel London Bridge

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8.5

Excellent

4,532 reviews

4,532 reviews

Housekeeping10
Breakfast6
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Flea at Flat Iron Square

100 m

Menier Chocolate Factory

120 m

Jimmy Cauty's Model Village

150 m

OMEARA

160 m

Mons Cheesemongers

170 m

Popular landmarks
Tower of London

1.4 km

Tower Bridge

1.4 km

London Eye

1.7 km

Big Ben

2.1 km

National Gallery

2.3 km

Closest landmarks
Bar Blue

210 m

Southwark TIC

240 m

Anchor Bankside

250 m

The Turkish Deli

260 m

Laithwaite's Wine

260 m

Novotel London Bridge

53-61 Southwark Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 9HH - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

500 meters to public transportation

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Sauna

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Sauna

Luggage storage

Spa

This property is in high demand!

5 travelers have booked today.

Value for money7.9
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport10.0 km

Rooms available at Novotel London Bridge

Very good
Room comfort & quality

7.7

Superior Queen Room with sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Executive Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Executive Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
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Superior Premium Queen Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Queen Suite
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Suite with Double Bed, Sofa Bed and Living Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
Enter dates to see prices
SUITE Suite Queen bed + convertible Sofa
...
    Enter dates to see prices
    Executive Premium Room
    ...
    • Room size: 25 m²/269 ft²
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Suite
    ...
    • Room size: 46 m²/495 ft²
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 22 m²/237 ft²
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Novotel London Bridge?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Novotel London Bridge?

    Parking is available for a fee of 26 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Novotel London Bridge?

    Wake up to a great continental breakfast at Novotel London Bridge. Adults can enjoy breakfast offered with an additional charge of 18 GBP if not included in the room rate.

    What are my dining options at Novotel London Bridge?

    Novotel London Bridge features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

    Can special events be hosted at Novotel London Bridge?

    Small or intimate events like honeymoons can also be accomodated. Services for event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

    Can business events be hosted at Novotel London Bridge?

    On-site venues and convenient event services make Novotel London Bridge an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Novotel London Bridge?

    Novotel London Bridge does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Novotel London Bridge?

    Borough Tube Station is the closest train, metro, or bus station, about 490 m away from Novotel London Bridge.

    What restaurants are nearby Novotel London Bridge?

    Novotel London Bridge is located in Waterloo and Southwark, famous for good restaurants such as Padella, The Breakfast Club and Market Place.

    What popular shopping places are close to Novotel London Bridge?

    Located in the Waterloo and Southwark area, Novotel London Bridge is close to great shopping choices like Flea at Flat Iron Square, Jimmy Cauty's Model Village and Mons Cheesemongers.

    What are popular attractions near Novotel London Bridge?

    Guests at Novotel London Bridge can easily visit London Eye, The View from The Shard and Tate Modern located in the Waterloo and Southwark area.

    What popular natural sightseeing spots are close to Novotel London Bridge?

    Novotel London Bridge is located in the Waterloo and Southwark area, which is famous for natural sightseeing destinations such as Jubilee Gardens, Cobourg Road Nature Reserve and Wildflowers.

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    Explore the neighborhood

    What people love about Novotel London Bridge

    • 8.8

      Excellent

      "Hotel was beautiful and it was nice to have room service as needed."

      Nicole

      |

      July 12, 2022

    • 9.6

      Exceptional
      Staff 

      "Hotel room was lovely very clean and staff were friendly and helpful"

      Cameron

      |

      May 23, 2022

    • 8.4

      Excellent
      Staff 

      "The hotel bar is really lovely, it has a great vibe and the staff were all very friendly and welcoming."

      Chanelle

      |

      March 28, 2022

    Overall rating:

    8.5

    Excellent
    4,532 reviews
    Cleanliness
    8.5
    Facilities
    7.9
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    The rooms are very clean and comfortable.
    AHMED from United Kingdom
    Family with young children
    More about Novotel London Bridge

    More about Novotel London Bridge

    Novotel London Bridge

    Fit more adventure and activities in your travel schedule with a stay at Novotel London Bridge. Novotel London Bridge is located right in the center of London, a great location close to tourists' favorite landmarks. Are you seeking the true London? Experiencing the best of the city's culture is easy with a stay at Novotel London Bridge, located merely 1.7 km from London Eye.
    At Novotel London Bridge, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring London is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel London Bridge.
    For health reasons, smoking is not permitted anywhere inside the hotel.
    All rooms at Novotel London Bridge are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Novotel London Bridge. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Enjoy the countless activities offered at Novotel London Bridge. A relaxing end to every day is possible with a visit to the steam room and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports.
    Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


    Around the property

    Don't miss out on all that London has to offer! A great museum trip can be had at The British Museum located 2.6 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 1.3 km away, an item on every checklist of those who travel to London.

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    Amenities and facilities
    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    6 mentions

    Breakfast

    4 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • Dutch
    • French
    • German
    • Greek
    • Italian
    • Polish
    • Portuguese
    • Romanian
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Game room
    • On-site entertainment
    • Sauna
    • Spa
    • Steamroom
    • Ticket services
    • Tours
    • Water sports (non-motorized)

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Access

    • Buzzer/wireless intercom
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [charges apply]
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Fan
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    • Full English/Irish
    Restaurants on site

    Elements

    • Cuisine: International
    • Menu: Buffet
    Location
    53-61 Southwark Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 9HH
    Excellent
    Location

    8.7

    Airports

    • London City Airport (LCY)
      10.0 km 26 min drive
    • Heathrow Airport (LHR)
      25.2 km 1.0 hour drive

    Public transportation

    • Borough Tube Station
      500 m 7 min walk
    • Mansion House Tube Station
      760 m

    Hospital or clinic

    • Health Management limited
      290 m

    Shopping

    • Camden Market
      5.3 km

    Convenience store

    • Tesco Express
      910 m 6 min drive

    Cash withdrawal

    • ATM
      170 m 4 min walk
    What's nearby

    Popular landmarks

    • Tower of London
      1.4 km
    • Tower Bridge
      1.4 km
    • London Eye
      1.7 km
    • Big Ben
      2.1 km
    • National Gallery
      2.3 km
    • The British Museum
      2.7 km
    • Buckingham Palace
      3.3 km
    • Madame Tussauds London
      4.6 km
    • V&A - Victoria and Albert Museum
      5.4 km
    • Natural History Museum
      5.7 km

    Nearby landmarks

    • Flea at Flat Iron Square
      100 m
    • Menier Chocolate Factory
      120 m
    • Jimmy Cauty's Model Village
      150 m
    • OMEARA
      160 m
    • Mons Cheesemongers
      170 m
    • Rose Theatre
      180 m
    • Red Cross Cottages & Garden
      180 m
    • Crossbones Graveyard
      180 m
    • XXL
      180 m
    • Bar Blue
      210 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Extras

    • Breakfast charge (unless included in room price)18 GBP

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 182
    • Year property opened2003

    Parking

    • Daily parking fee26 GBP
    Property announcements

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Novotel London Bridge from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.5
    Facilities7.9
    Location8.7
    Room comfort and quality7.7
    Service8.5
    Value for money7.9
    High score for London
    Rating
    9+ Exceptional (23)
    8-9 Excellent (7)
    7-8 Very Good (17)
    6-7 Good (6)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (12)
    Jun - Aug (14)
    Sep - Nov (20)
    Dec - Feb (16)
    All guests (118)
    All room types
    All languages

    Show reviews that mention 

    Showing 62 verified guest comments
    1234
    10.0
    Exceptional
    AHMED from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 2 nights in October 2021

    Clean and vast room and friendly staff ”

    I really recommend this place to everyone. The staff are very friendly and helpful. The rooms are very clean and comfortable. The location is 10/10. Many bus stops around it. You will love the place once you get inside.

    Reviewed October 26, 2021

    See room deals

    Dear Ahmed, Thank you so much for the fantastic review of the hotel! See you again next time for another great stay! Kind regards, Tim Gordon Front Office Manager

    Responded November 17, 2021
    Novotel London Bridge
    10.0
    Exceptional
    Darcy from Australia
    Family with young children
    Stayed 2 nights in November 2021

    A perfect weekend break at London Bridge”

    Spotlessly clean room, polite and helpful staff throughout, lovely bar & restaurant and located 5 minute walk from Borough Market & London Bridge station. We loved it! Thanks :-)

    Reviewed November 22, 2021

    See room deals

    Thank you so much for great review of the hotel, Darcy! See you again soon for another perfect stay! Kind regards, Tim - Front Office Manager

    Responded December 06, 2021
    Novotel London Bridge
    10.0
    Exceptional
    Osy from United Kingdom
    Couple
    Superior Queen Room with sofa
    Stayed 1 night in December 2021

    LOVED IT HERE”

    Absolutely amazing stay, I loved it here. my day here was beautiful, the staff was so sweet and understanding, they were so helpful even with late checkout and facilities.

    Reviewed January 07, 2022

    See room deals

    Osy, I am delighted to read this amazing review of the hotel! I can assure you that we loved having you here as well. See you again soon for another memorable experience! Kind regards, Tim Gordon Front Office Manager

    Responded January 17, 2022
    Novotel London Bridge
    10.0
    Exceptional
    Steven from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 1 night in September 2021

    Great location, family friendly ”

    Fantastic stay here with our 3 year old daughter. Couldn’t find any fault. Great rooms, friendly staff and breakfast was also good

    Reviewed September 19, 2021

    See room deals

    Thank you Steven! I'm so happy you & your family enjoyed your time with us! - Tim

    Responded May 31, 2022
    Novotel London Bridge
    10.0
    Exceptional
    Georgia from United Kingdom
    Business traveler
    Stayed 1 night in November 2019

    Very good location, clean and friendly ”

    Lovely room, staff were very helpful and efficient

    Reviewed November 25, 2019

    See room deals

    10.0
    Exceptional
    Julia from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 1 night in February 2022

    What a find!”

    Excellent location just round the corner from Borough Market - large comfy beds - fabulous power shower and a bargain price through Agoda!

    Reviewed February 20, 2022

    See room deals

    Great to see you enjoyed your time with us Julia! - Tim

    Responded May 31, 2022
    Novotel London Bridge
    10.0
    Exceptional
    Charlotte from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 1 night in September 2021

    Great stay”

    Great value for money. Large comfy beds and buffet breakfast so you can get your quickly. Fantastic.

    Reviewed September 26, 2021

    See room deals

    Thank you so much for the wonderful review, Charlotte! See you next time! - Tim

    Responded May 31, 2022
    Novotel London Bridge
    9.6
    Exceptional
    Liam from United Kingdom
    Family with young children
    Stayed 1 night in August 2021

    Great location, ”

    I was at the Premier Inn County Hall for 3 days, it has gone downhill fast. I booked here as kids wanted 1 more day in London. Wish I booked here first. I will always look for a Novotel first from now on.

    Reviewed August 30, 2021

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    Thank you so much Liam for sharing your great experience! See you next time! - Tim

    Responded May 31, 2022
    Novotel London Bridge
    10.0
    Exceptional
    Emily from United Kingdom
    Couple
    Superior Queen Room with sofa
    Stayed 1 night in November 2021

    Exceptional”

    Such a lovely hotel! Would definitely stay here again!

    Reviewed November 09, 2021

    See room deals

    Thank you for the amazing review, Emily! I look forward to seeing you here again soon. Kind regards, Tim Gordon Front Office Manager

    Responded November 17, 2021
    Novotel London Bridge
    9.2
    Exceptional
    Renee from United Kingdom
    Couple
    Superior Queen Room with sofa
    Stayed 1 night in December 2021

    Great Breakfast ”

    The staff were very friendly and the breakfast was really 👍 Rooms clean and spacious, tv a little hard to hear as a control sound setting in place...otherwise pleasant stay and would definitely stay again...

    Reviewed December 28, 2021

    See room deals

    Thank you Renee! I am so glad to know that you enjoyed your recent stay with us at Novotel London Bridge. I am looking forward to welcoming you back for another wonderful experience with us! Kind regards, Tim Gordon Front Office Manager

    Responded January 17, 2022
    Novotel London Bridge
    9.6
    Exceptional
    Yu-Ting from United Kingdom
    Couple
    Superior Queen Room with sofa
    Stayed 1 night in January 2022

    Modern & cozy”

    Modern, clean, good location, staffs are young and very friendly.

    Reviewed January 21, 2022

    See room deals

    Thank you so much Yu-Ting for this lovely review of the hotel! See you again soon! Tim - Front Office Manager

    Responded February 02, 2022
    Novotel London Bridge
    9.6
    Exceptional
    Cameron from United Kingdom
    Couple
    Executive Queen Room
    Stayed 1 night in May 2022

    Exceptional”

    Hotel room was lovely very clean and staff were friendly and helpful

    Reviewed May 23, 2022

    See room deals

    Thank you so much for the great review Cameron! - Tim

    Responded May 31, 2022
    Novotel London Bridge
    9.2
    Exceptional
    ian from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 2 nights in December 2021

    Novotel London bridge stay”

    Great hotel great location next to London Bridge tube and boro Market. Breakfast was excellent, the bar staff were great, in fact all of the staff were very friendly and helpful

    Reviewed December 30, 2021

    See room deals

    Thank you for this fantastic review Ian! I am happy to know our staff made such a positive impression on you. See you again soon! Kind regards, Tim Gordon Front Office Manager

    Responded January 17, 2022
    Novotel London Bridge
    10.0
    Exceptional
    LIM from United Kingdom
    Family with teens
    Executive Queen Room
    Stayed 3 nights in January 2022

    Exceptional”

    the staff is helpful

    Reviewed January 06, 2022

    See room deals

    Thank you Lim for this 10/10 review! I am so happy to see it! Kind regards, Tim Gordon Front Office Manager

    Responded January 17, 2022
    Novotel London Bridge
    8.4
    Excellent
    Chanelle from United Kingdom
    Family with young children
    Superior Queen Room with sofa
    Stayed 1 night in March 2022

    Good location”

    The hotel bar is really lovely, it has a great vibe and the staff were all very friendly and welcoming. Drinks were good and made with care. The rooms were good, only let down by the air-conditioning that was blowing out boiling hot air. Reception brought up x2 fans but they really need to fix this issue. Also, there was no water in the rooms - im not sure how you are expected to make a tea or coffee, but water should come as standard. The shower was very slippery, my daughter slipped and hurt her cheek. There is a sign saying mats are available at reception, but they should be in every room in my opinion. Had the bar not been fantastic and the hotel price compatible these x2 niggles would put me re-booking the Novotel again.

    Reviewed March 28, 2022

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    Thank you Chanelle for providing us with valuable feedback. I will be sure to send an engineer to the room to double check the AC unit is functioning correctly. Apologies there was no bottles of water in your room, this is not provided in room categories below executive standard. However the tap water is safe to drink in the hotel & can be used in the kettle to make your tea & coffee. I'm really pleased to see you enjoyed the bar area & I trust your daughter is ok after her accident. Take care & see you next time! Kind regards, Tim Gordon Front Office Manager

    Responded April 01, 2022
    Novotel London Bridge
    8.8
    Excellent
    Nicole from United States
    Family with young children
    Superior Queen Room with sofa
    Stayed 4 nights in July 2022

    Family trip to london”

    Hotel was beautiful and it was nice to have room service as needed. The rooms were a little small but other than that we would recommend this hotel to any traveler with kiddos.

    Reviewed July 12, 2022

    See room deals

    8.8
    Excellent
    Jasmin from United Kingdom
    Family with teens
    Stayed 2 nights in November 2021

    Excellent”

    Very quick/efficient check in. Welcome drinks excellent.

    Reviewed November 26, 2021

    See room deals

    Hi Jasmin, thank you so much for the great review of the hotel! I will pass on the great feedback to the team! Kind regards, Tim - Front Office Manager

    Responded December 06, 2021
    Novotel London Bridge
    7.2
    Very good
    Alena from United Kingdom
    Couple
    Stayed 1 night in October 2021

    Great place but not great service”

    My mother and I stayed here for a night away from life and when we arrived the place was lovely but the room was not as advertised on Agoda. We were exhausted so just ordered room service (which was amazing) and went to bed. The next day we went and asked about our room not being what we expected and the front desk staff were not particularly helpful, questioning why we hadn't done anything yesterday, why we were tired, and why were we tired when arriving at midday. It was a rather disappointing end to an otherwise lovely stay. The breakfast was lovely too.

    Reviewed October 20, 2021

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    Hi Alena, I am sorry if our team gave the impression of being unhelpful. I can ensure you they just wanted to see if we were able to resolve the issue once you arrived. I am glad to see you enjoyed the breakfast! I will pass on the good feedback. Kind regards, Tim Gordon Front Office Manager

    Responded November 17, 2021
    Novotel London Bridge
    7.6
    Very good
    Karen from United Kingdom
    Couple
    Stayed 1 night in September 2021

    Very good”

    Lightning was poor in rooms, wouldn’t call this hotel a 4*, staff was great. Breakfast over priced

    Reviewed September 17, 2021

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    7.2
    Very good
    Huw from Hong Kong SAR, China
    Family with young children
    Superior Queen Room with sofa
    Stayed 5 nights in July 2019

    Good spot”

    Great spot for a London visit. Breakfast exceptional, staff OK - housekeeping very intrusive. All in all good Choice and location for London.

    Reviewed January 12, 2020

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