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Novotel London Excel Hotel
Novotel London Excel Hotel
Novotel London Excel Hotel
Novotel London Excel Hotel
Novotel London Excel Hotel
Novotel London Excel Hotel
Novotel London Excel Hotel

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8.5

Excellent

2,551 reviews

2,551 reviews

Housekeeping11
View8
Breakfast6
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Tower Bridge 6.8 km
Tower of London 6.9 km
London Eye 9.9 km
Big Ben 10.3 km
The British Museum 10.5 km
National Gallery 10.5 km
Buckingham Palace 11.4 km
Madame Tussauds London 12.4 km
V&A - Victoria and Albert Museum 13.6 km
Natural History Museum 13.9 km
Nearby landmarks
Royal Victoria Dock and Bridge 220 m
London Royal Docks Open Water Swimming 230 m
DLR - Custom House for Excel Metro Station 270 m
DLR - Royal Victoria Metro Station 350 m
Emirates Air Line Cable Car - Greenwich Peninsula 360 m
Emirates Air Line Cable Car - Royal Docks 380 m
ExCeL London Centre 450 m
ExCel Exhibition Centre 460 m
The Crystal 470 m
DLR - West Silvertown Metro Station 570 m

Novotel London Excel Hotel

7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

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Highlights

280 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Sauna

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Sauna

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Location rating7.8
Nearest airportLondon City Airport (LCY)
Distance to airport1.9 km

Rooms available at Novotel London Excel Hotel

Excellent
Room comfort & quality

8.3

Superior Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Executive Premium Room with queen-size bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Double Room with Two Single Beds
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Queen Bed Room<convertible>
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel London Excel Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel London Excel Hotel?

For those who wish to drive their own cars, Novotel London Excel Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 16 GBP per day.

Is breakfast offered at Novotel London Excel Hotel?

Wake up to a great buffet breakfast at Novotel London Excel Hotel. Adults can enjoy breakfast offered with an additional charge of 17 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel London Excel Hotel?

Novotel London Excel Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel London Excel Hotel?

Novotel London Excel Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Novotel London Excel Hotel?

The closest airport to Novotel London Excel Hotel is London City Airport, 1.8 km away.

What is the closest train, metro, or bus station to Novotel London Excel Hotel?

The closest train, metro, or bus station is DLR - Custom House for Excel Metro Station, 270 m away from Novotel London Excel Hotel.

What restaurants are nearby Novotel London Excel Hotel?

Novotel London Excel Hotel’s neighborhood is Canary Wharf which includes popular restaurants such as Burger & Lobster, Docklands Bar & Grill and The Upper Deck Restaurant & Bar at the Novotel London ExCeL.

What popular shopping places are close to Novotel London Excel Hotel?

Novotel London Excel Hotel is located in Canary Wharf area which features shopping places such as Lloyds of Kew Bookshop, White and Billingsgate Market.

What are popular attractions near Novotel London Excel Hotel?

Novotel London Excel Hotel is located in Canary Wharf area, which is famous for attractions such as ExCel Exhibition Centre, The Crystal and Cundy Park.

What popular natural sightseeing spots are close to Novotel London Excel Hotel?

Novotel London Excel Hotel is located within Canary Wharf, which makes it conveniently close to natural sights including Ashburton Wood, Ham Creek Wood and Island Gardens.

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Explore the neighborhood

What people love about Novotel London Excel Hotel

  • 8

    Very good

    "I was quit happy for overall service we have received for breakfast and welcome drinks."

    Sachiko

    |

    September 2, 2022

  • 10

    Exceptional
    Spaciousness

    "The property is very big , comfortable."

    NEERAJ

    |

    August 3, 2022

  • 10

    Exceptional

    "I am very pleased I picked Novatel Excel it was a great experience."

    sharaz

    |

    May 22, 2022

Overall rating:

8.5

Excellent
2,551 reviews
Cleanliness
8.6
Facilities
8.3
Location
7.8
Read all reviews >
What travelers say they love:
The hotel is very clean and the room is very spacious with a...
Lakeisha from United Kingdom
Couple
More about Novotel London Excel Hotel

More about Novotel London Excel Hotel

Novotel London Excel Hotel

Wake up to a magical day and enjoy all that London offers with a stay at Novotel London Excel Hotel.
The facilities and services provided by Novotel London Excel Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Novotel London Excel Hotel. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms. Novotel London Excel Hotel also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Novotel London Excel Hotel. Pamper and indulge yourself with a visit to the steam room, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the games room.


Around the property

There are many attractions to discover within close proximity to Novotel London Excel Hotel. Learn about the city's art history with a day at The British Museum located 10.5 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.8 km away, and you can always show your friends the time you went to London.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

10 mentions

Housekeeping

9 mentions

View

4 mentions

Taxi

2 mentions

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Sauna
  • Spa
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

UPPER DECK

  • Cuisine: International
  • Menu: Buffet

THE UPPER DECK

  • Cuisine: European, International
  • Menu: Buffet
Location
7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA
Very good
Location

7.8

Airports

  • London City Airport (LCY)
    1.9 km 9 min drive
  • Gatwick Airport (LGW)
    41.9 km

Public transportation

  • DLR - Custom House for Excel Metro Station
    270 m 4 min walk
  • DLR - Royal Victoria Metro Station
    350 m 7 min walk

Hospital or clinic

  • Berg's Pharmacy
    1.3 km

Convenience store

  • Tesco Express
    270 m 1 min drive

Cash withdrawal

  • ATM
    120 m 1 min walk
What's nearby

Popular landmarks

  • Tower Bridge
    6.8 km
  • Tower of London
    6.9 km
  • London Eye
    9.9 km
  • Big Ben
    10.3 km
  • The British Museum
    10.5 km
  • National Gallery
    10.5 km
  • Buckingham Palace
    11.4 km
  • Madame Tussauds London
    12.4 km
  • V&A - Victoria and Albert Museum
    13.6 km
  • Natural History Museum
    13.9 km

Nearby landmarks

  • Royal Victoria Dock and Bridge
    220 m
  • London Royal Docks Open Water Swimming
    230 m
  • DLR - Custom House for Excel Metro Station
    270 m
  • DLR - Royal Victoria Metro Station
    350 m
  • Emirates Air Line Cable Car - Greenwich Peninsula
    360 m
  • Emirates Air Line Cable Car - Royal Docks
    380 m
  • ExCeL London Centre
    450 m
  • ExCel Exhibition Centre
    460 m
  • The Crystal
    470 m
  • DLR - West Silvertown Metro Station
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)17 GBP

The property

  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 257
  • Year property opened2003

Parking

  • Daily parking fee16 GBP
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel London Excel Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.3
Location7.8
Room comfort and quality8.3
Service8.5
Value for money8.3
High score for London
Rating
9+ Exceptional (50)
8-9 Excellent (26)
7-8 Very Good (35)
6-7 Good (19)
<6 Below Expectation (13)
Time of the year
Mar - May (33)
Jun - Aug (43)
Sep - Nov (29)
Dec - Feb (38)
All guests (236)
All room types
All languages

Show reviews that mention 

Showing 143 verified guest comments
12345
10.0
Exceptional
Mr from United Kingdom
Couple
Stayed 1 night in May 2019

Excellent all round stay - highly recommended”

My wife and I stayed at the Novotel London Excel Hotel - we attended the Take That concert/show Tuesday 7 May 2019 at O2 venue. Hotel has its own capark. Safe and secure and at around £18 for 24 hrs in London good value. Ease of entry, exit and paying superb. Staff during stay helpful, polite and professional. Rooms extremely clean, bed comfortable and practically furnished. Facilities very good. Location absoloutely superb for excel (although we didnt use The Excel). A short walk to the cable car (5 mins if that) for The O2. Cabs/taxis outside hotel. Breakfast excellent - every diet catered for. Superb selection hot and/or cold for drink and food. Highly recommended hotel and we will stay there again.

Reviewed May 09, 2019

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10.0
Exceptional
Jacky from China
Family with teens
Standard Twin Room
Stayed 4 nights in December 2019

非常滿意的一站旅游,感謝酒店的每一位員工!”

High quality hotel, excellent service , good food, good and clean and tidy rooms, we are two rooms of four people, highly recommended to some one like relax and enjoyable hotel trip!

Reviewed December 28, 2019

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10.0
Exceptional
Raunak from United Kingdom
Couple
Stayed 6 nights in July 2019

Best Option in Royal Victoria/Canary Wharf”

Best value for money option in this area. 20-30 mins from central London. This area is very clean/safe and well connected. Tesco is walking distance for grocery/sweets/beverages.

Reviewed March 02, 2020

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10.0
Exceptional
john from United Kingdom
Solo traveler
Stayed 1 night in March 2019

A gem, and great train links for getting into town”

My one reservation when booking here was the location. I wasn't using the hotel in order to attend an event locally, but used it as a base to go into central London. Great train links, really easy. Lovely room, and I also made use of the gym and steam room suite. This property would definitely be on my short-list for future visits to London.

Reviewed April 05, 2019

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10.0
Exceptional
Alice from United Kingdom
Group
Standard Queen Room
Stayed 1 night in November 2021

Lovely hotel!”

The hotel is so clean and modern, spacious and comfortable rooms with lovely bathroom. Really great value for money and the views are great!

Reviewed November 05, 2021

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10.0
Exceptional
Kirsty from United Kingdom
Couple
Standard Queen Room with Convertible Sofa
Stayed 1 night in February 2022

Excellent location friendly staff”

Excellent location, easy to find and close to tube. We stayed over and went to O2. Parked in car park easily. Will def stay here again!

Reviewed February 17, 2022

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10.0
Exceptional
malcolm from United Kingdom
Couple
Stayed 3 nights in December 2019

The hotel was great location friendly staff good breakfast yes can’t fault it 👍🏼”

The location close to the cable car 🚠 that offers easy means of travel into the heart of London 🥳🍷🥂

Reviewed January 06, 2020

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10.0
Exceptional
LESLIE from United Kingdom
Couple
Standard Queen Room with Convertible Sofa
Stayed 1 night in March 2022

Exceptional”

Stayed there for one night wasn’t disappointed very clean and professional staff very helpful indeed, restaurants are walking distance situated over looking the water.

Reviewed March 05, 2022

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10.0
Exceptional
Lakeisha from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in February 2022

My stay was amazing ”

The hotel is very clean and the room is very spacious with a very comfortable bed .

Reviewed February 16, 2022

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10.0
Exceptional
Susan from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in December 2021

Exceptional”

Very clean well appointed room. Quiet and furnished to a high standard. Light and airy

Reviewed December 06, 2021

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10.0
Exceptional
Zuraide from United Kingdom
Solo traveler
Standard Queen Room
Stayed 1 night in February 2022

Great hotel ”

Beautiful hotel amazing facilities great customer service very friendly staff overall a great stay definitely going back very soon.

Reviewed February 05, 2022

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10.0
Exceptional
sharaz from United Kingdom
Business traveler
Superior Queen Room with Convertible Sofa
Stayed 1 night in May 2022

Really impressed 👏 ”

I am very pleased I picked Novatel Excel it was a great experience.

Reviewed May 22, 2022

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9.6
Exceptional
kaveh from United States
Business traveler
Stayed 2 nights in November 2019

First class staff ”

Was there for ExCeL exhibition , excellent location , across from the venue , the staff did perfect job .

Reviewed November 29, 2019

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10.0
Exceptional
Leeanne from United Kingdom
Couple
Stayed 1 night in December 2018

Great location”

Great value for money, huge rooms and good location.

Reviewed January 05, 2019

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10.0
Exceptional
Jaydon from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in February 2022

Exceptional”

Amazing place to stay, the room is unreal. I was on the top floor the view was crazy!

Reviewed February 16, 2022

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9.6
Exceptional
Paula from United Kingdom
Couple
Standard Queen Room
Stayed 1 night in June 2022

Exceptional”

Hotel lovely staff were lovely but breakfast could have done with a bit More order! One toasting machine did not work when There were 20 people Wanting toast. That was the only downside!

Reviewed June 19, 2022

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10.0
Exceptional
Vjaceslavs from Latvia
Solo traveler
Standard Queen Room
Stayed 7 nights in December 2021

Exceptional”

Grear place, great staff, great walking

Reviewed December 16, 2021

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10.0
Exceptional
Gillian from United Kingdom
Couple
Superior Queen Room with Convertible Sofa
Stayed 3 nights in March 2019

Exceptional”

Excellent hotel and good location for the o2.

Reviewed March 12, 2019

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10.0
Exceptional
Vjaceslavs from Latvia
Solo traveler
Standard Queen Room
Stayed 4 nights in January 2022

Great as always”

All good, hard to complain

Reviewed January 27, 2022

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9.6
Exceptional
Stephen from Indonesia
Couple
Standard Twin Room
Stayed 4 nights in December 2018

Perfect Stay”

Just an usual Accor hotel with good facilities and good services.

Reviewed January 11, 2019

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