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Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel

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7.9

Very good

37 reviews

37 reviews

Breakfast2
Food & Dining1
Car Park1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Matfen Hall Golf Club 4.1 km
Newcastle Airport Metro Station 4.2 km
Newcastle Airport 4.2 km
Leazes Park 4.6 km
Newcastle University 4.7 km
City Hall 4.7 km
Trent House Soul Bar 4.7 km
Hancock Museum 4.7 km
Newcastle Playhouse & Gulbenkian Studio Theatre 4.7 km
Blackwell's Bookshop 4.8 km

Novotel Newcastle Airport Hotel

Ponteland Road Kenton, Newcastle Airport and Nearby, Newcastle upon Tyne, United Kingdom, NE3 3HZ - See map

Make your best journey to Newcastle upon Tyne with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Newcastle Airport and Nearby part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Steamroom

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money7.9
Distance to city center4 miles
Location rating8.2

Rooms available at Novotel Newcastle Airport Hotel

Very good
Room comfort & quality

7.9

Superior Queen Convertible Sofa
...
  • Room size: 50 m²/538 ft²
  • 1 double bed and 1 sofa bed
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Executive Queen Convertible Sofa
...
  • Room size: 50 m²/538 ft²
  • 1 sofa bed and 1 double bed
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Superior Queen Room
...
  • 1 queen bed
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Superior Twin Room
...
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    Queen Bed and Single Bed Room
    ...
    • Room size: 28 m²/301 ft²
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    Standard Queen Room
    ...
    • Room size: 35 m²/377 ft²
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    Accessible Superior Queen Room
    ...
    • Room size: 35 m²/377 ft²
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    Accessible Standard Twin Room
    ...
    • Room size: 35 m²/377 ft²
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    Executive Queen Room With Sofa Bed
    ...
    • Room size: 24 m²/258 ft²
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    Standard Room
    ...
    • Smoking allowed
    • Shower and bathtub
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    Frequently asked questions

    What time is check-in and check-out at Novotel Newcastle Airport Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Novotel Newcastle Airport Hotel?

    For those who wish to drive their own cars, Novotel Newcastle Airport Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 6 GBP per day. Self-parking is conveniently available at the hotel.

    Is breakfast offered at Novotel Newcastle Airport Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Novotel Newcastle Airport Hotel. Adults can enjoy breakfast offered with an additional charge of 14 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Novotel Newcastle Airport Hotel?

    Novotel Newcastle Airport Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Novotel Newcastle Airport Hotel?

    Novotel Newcastle Airport Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest airport to Novotel Newcastle Airport Hotel?

    Travel by air is easy with Newcastle Airport only 4.2 km away from Novotel Newcastle Airport Hotel.

    What restaurants are nearby Novotel Newcastle Airport Hotel?

    Restaurants including Cheese Loft Cafe, The Badger and Blacksmiths Coffee Shop are popular in Novotel Newcastle Airport Hotel’s neighborhood which is known as Newcastle Airport and Nearby.

    What are popular attractions near Novotel Newcastle Airport Hotel?

    Novotel Newcastle Airport Hotel’s location in the Newcastle Airport and Nearby neighborhood makes it close to famous attractions including Grey's Monument.

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    Explore the neighborhood

    What people love about Novotel Newcastle Airport Hotel

    • 10

      Exceptional
      Staff 

      "Pros Excellent hotel and staff."

      Usman

      |

      December 10, 2018

    • 10

      Exceptional

      "Bed was very big and firm, had a great sleep."

      Usman

      |

      December 10, 2018

    Overall rating:

    7.9

    Very good
    37 reviews
    Cleanliness
    7.9
    Facilities
    7.5
    Location
    8.2
    Read all reviews >
    More about Novotel Newcastle Airport Hotel

    More about Novotel Newcastle Airport Hotel

    Novotel Newcastle Airport Hotel

    Enjoy all that Newcastle upon Tyne has with a stay at Novotel Newcastle Airport Hotel, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
    All offerings provided by Novotel Newcastle Airport Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage.
    For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Newcastle Airport Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Novotel Newcastle Airport Hotel. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Novotel Newcastle Airport Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at Novotel Newcastle Airport Hotel. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Novotel Newcastle Airport Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at Novotel Newcastle Airport Hotel. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.

    Amenities and facilities
    Very good
    Facilities

    7.5

    Most talked about facilities

    Food & Dining

    3 mentions

    Breakfast

    3 mentions

    Taxi

    2 mentions

    Housekeeping

    2 mentions

    Languages spoken

    • English
    • Greek
    • Romanian
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Sauna
    • Steamroom
    • Swimming pool [indoor]

    Cleanliness and safety

    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Luggage storage
    • Meeting/banquet facilities
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal
    • Playground

    Access

    • Cat-friendly
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [charges apply]
    • Car park [on-site]
    • Car power charging station

    Available in all rooms

    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Satellite/cable channels
    • Slippers
    • Sofa
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    • Vegetarian
    • Vegan
    • Full English/Irish
    • Gluten-free
    Location
    Ponteland Road Kenton, Newcastle Airport and Nearby, Newcastle upon Tyne, United Kingdom, NE3 3HZ
    Excellent
    Location

    8.2

    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee10 GBP
    • Distance from city center4 miles
    • Travel time to airport (minutes)5

    Extras

    • Breakfast charge (unless included in room price)14 GBP

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 126
    • Year property opened1990

    Parking

    • Daily parking fee6 GBP
    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Novotel Newcastle Airport Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.9
    Facilities7.5
    Location8.2
    Room comfort and quality7.9
    Service8.2
    Value for money7.9
    High score for Newcastle upon Tyne
    Rating
    9+ Exceptional (6)
    8-9 Excellent (2)
    7-8 Very Good (9)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (4)
    Jun - Aug (8)
    Sep - Nov (8)
    Dec - Feb (5)
    All guests (37)

    Show reviews that mention 

    Showing 25 verified guest comments
    12
    9.2
    Exceptional
    Jason from United Kingdom
    Family with teens
    Stayed 2 nights in November 2018

    Ideal place to stay”

    I liked this hotel because it was best place for us to stay, not far from the centre of Newcastle and not too far from the Metro Centre,

    Reviewed November 29, 2018

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    8.0
    Excellent
    Barbara from United Kingdom
    Couple
    Stayed 1 night in September 2015

    Over night stay”

    swimming pool/sauna, hot shower, breakfast

    Have stayed several times both for visits to Newcastle and for holiday stay with parking and find it very comfortable, The dining room is well run at breakfast time with plenty of hot coffee and food choice. The strawberries were delicious. My only bugbear was a £6 charge, at checkout. for parking overnight when my bed an breakfast was pre-booked and paid for.

    Reviewed September 26, 2015

    See room deals

    7.7
    Very good
    Janet from United Kingdom
    Couple
    Stayed 2 nights in July 2009

    Our stay at Novotel Newcastle Airport”

    Clean rooms, spacious, stylish, good hospitality. Reasonable rates for room.
    Fire alarm.... could it flash in reception before the alarm wakes all the residents up. This would enable security to check it out beforehand. Also, we feel breakfast is a little overpriced for what it is.

    Although we were very impressed with the value for money of the room and the fact that they are clean, spacious and stylish, we had a fire alarm at 3.45am caused by residents of the hotel smoking in the room. It was very frightening to be woken like this and there was a very alarmed woman on the landing trying to knock on her children's door to see if they were ok. There was no apology the next morning and if I hadnt rang down to reception at the time, we would not have been informed that all was ok. Coupled with the fact that when we stayed at Novotel Greenwich and received two unwanted early morning phone calls despite our request NOT to be woken early, we are contemplating not staying again at a Novotel. Can these problems be ironed out?? If so, we will contemplate going back.

    Reviewed July 28, 2009

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    8.3
    Excellent
    Khoon from Malaysia
    Couple
    Stayed 1 night in September 2013

    Very pleasant and friendly”

    Room was very clean and comfortable. And accessibility to train station was just a 10 mins walk away.

    Enjoyed the short stay. The staffs were very friendly, and most helpful in all ways. The hotel was like a resort type, quiet and immaculate. Location is good from both the airport, and also to get to the train station was just a pleasant 10 minutes walk away. Also, near the large shopping areas and supermarkets, so very convenient, and accessible, even without own car, for a foreign visitor.

    Reviewed October 13, 2013

    See room deals

    8.0
    Excellent
    Bassam from Kuwait
    Couple
    Stayed 1 night in June 2012

    Lovely hotel”

    Friendly staff

    I stayed for three nights, the staff was very friendly, rooms are clean and have a nice view. The hotel is close to airport and local shops and markets. It benefits from a close metro station'10 minutes walking' and a vere large parking space. The thing i didnt like is that the parking is not free for the hotel residance.

    Reviewed June 06, 2012

    See room deals

    9.0
    Exceptional
    Ailsa from United Kingdom
    Couple
    Stayed 1 night in December 2012

    Great location for Newcastle Airport and city”

    Close to airport, shopping area and trains to city

    Very pleasant hotel for a night stopover en route to the airport. There is complimentary taxi service to and from the hotel.

    Reviewed April 19, 2013

    See room deals

    10.0
    Exceptional
    david from United Kingdom
    Solo traveler
    Stayed 1 night in September 2017

    Great hotel”

    My only complaint is it's a taxi ride to hotel ...not at airport as advertised ...But great staff and comfortable

    Reviewed September 29, 2017

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    10.0
    Exceptional
    Mrs from United Kingdom
    Couple
    Stayed 1 night in October 2019

    excellent service”

    Hello from beginning to end of my reservation I received excellent service - i cannot remember the name of the receptionist who helped me with my booking - I made a mistake by booking only one night - then realised that I had to book 2 nights as we were arriving at the hotel at 4.30 in the morning She was great at linking the 2 bookings together on arriving at the hotel in the early hour of 4.30 the night manager ( Steve i think he was called) was really pleasant even at that early time in the morning and the cleaners we met were super great stay will definately go there again and super large bed thanks to all kathleen Guijarro

    Reviewed October 22, 2019

    See room deals

    Thank you very much for your kind review! I am particularly very happy to hear that our staff were very helpful to you throughout your stay. The team can't wait to welcome you back again in the future!

    Responded October 28, 2019
    Novotel Newcastle Airport Hotel
    7.0
    Very good
    Brian from Australia
    Couple
    Stayed 1 night in May 2012

    Average Hotel near Airport”

    Close to Newcastle-upon-Tyne Internatioal Airport

    A fairly tired looking hotel close to the airport. Paid for what looked like a good internet / telvision viewing package but download speed meant all movies and programs watched skipped or froze on the TV. Food in the hotel restaurent surprisingly good once the food that was ordered was provided! The hotel provides complimentary taxi rides to and from airports which is a much better personalised service that an airport suttle.

    Reviewed June 05, 2012

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    10.0
    Exceptional
    Usman from United Kingdom
    Couple
    Stayed 1 night in December 2018

    Enjoyable experience and lovely hotel”

    Pros Excellent hotel and staff. Bed was very big and firm, had a great sleep. Facilities were good having a pool and sauna however closed due to someone having an accident. Con Only thing to mention. Is heating is centralised and was cold in our room but they solved this problem by giving us a electric fan heater.

    Reviewed December 11, 2018

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    9.7
    Exceptional
    Joan from United Kingdom
    Couple
    Stayed 1 night in March 2013

    good clean and affordable. close to airport. ”

    affordability comfort and near airport.

    exceptional and most comfortable as well as close to the airport.

    Reviewed March 29, 2013

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    8.0
    Excellent
    ANGUS from United Kingdom
    Business traveler
    Stayed 1 night in June 2016

    nice hotel”

    Nice hotel right next to the airport so very handy. Good food and a nice bar

    Reviewed November 27, 2016

    See room deals

    8.0
    Excellent
    Frank from United Kingdom
    Couple
    Stayed 4 nights in June 2018

    Very good”

    Local to what I needed but car parking is scandalous along with a very expensive & over priced breakfast. Staff are very nice.Beds are very hard on your back.Hotel is dated & over priced.The bar prices are a joke.To stay there again would be a last resort for me.

    Reviewed June 26, 2018

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    6.7
    Good
    Ian from United Kingdom
    Business traveler
    Stayed 1 night in April 2015

    Quite good but far from the airport?”

    Staff, cleanliness, Pub near by

    Quite enjoyable but not really an airport hotel? Too far away?

    Reviewed May 05, 2015

    See room deals

    7.7
    Very good
    gary from United Kingdom
    Solo traveler
    Stayed 2 nights in July 2015

    a good stay”

    good location for airport, metro and a indoor pool

    all good with good breakfast large comfy room with added extra of a(small) indoor pool. exercise room is very limited with 1 running machine, 1 cross trainer and 1 bike but good quality.

    Reviewed August 02, 2015

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    5.2
    william from United Kingdom
    Business traveler
    Stayed 1 night in June 2016

    does the job..”

    but not very well - looks tired and even grubby. Bedding needs replacing. Food not so good and is a taxi ride to airport unless you have an upgraded room.

    Reviewed October 13, 2016

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    4.0
    ivan from Australia
    Business traveler
    Stayed 1 night in October 2019

    Advertised Services not provided”

    I book the hotel as it claimed to have 24 hour room service, which was why I booked it. I had been travelling most of the day and arrived at the hotel to expecting to use the room service facility. When I arrived I was told that due renovations and lack of a Chef there was not room service available. I was very disappointed with this and as it was late at night there were not other options available. The was also an smell in the lift and it was noticeable that renovations were taking place. The hotel should tell customers that advertised services are lacking while renovations are taking place. Much better value for money hotels available in the area.

    Reviewed October 08, 2019

    See room deals

    I'm sorry that on this occasion your stay with us has fell short of expectations. We had received a large amount of feedback from our guests suggesting that the hotel was in need of a refurbishment and it was starting to look tired in places. We are no doing this and there is some great, amazing changes taking place. We are doing our utmost best alongside our contractors to ensure that our current guests stays are not affected in any way. It appears that on this occasion your stay has been affected and I am truly sorry for this. We do restrict the working times of the contractors to ensure that noise is only heard during daytime hours. I hope this would not deter you from staying with us again and that you may consider staying with us again in the future following the completion of our refurbishment in all its glory.

    Responded October 28, 2019
    Novotel Newcastle Airport Hotel
    6.0
    Carol from United Kingdom
    Couple
    Stayed 1 night in December 2014

    Night away”

    Price, location, comfort

    My stay was fine until we were disturbed by housekeeping at 8.40!!!! Who just walked straight into the room. After checking with reception to find out what time we had to check out and was informed 12, someone else from house keeping tried to enter the room again at 10.40. Not impressed to say the least. Still waiting to hear from the manager for an apology. Apart from this we had a nice stay.

    Reviewed December 23, 2014

    See room deals

    6.7
    Good
    Judy from New Zealand
    Couple
    Stayed 1 night in June 2015

    Overnight at hotel”

    As an overnight before an early morning flight this met our needs, access was easy and proximity to the airport was important.

    This was a satisfactory experience, food and food service could be improved.

    Reviewed June 17, 2015

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    5.7
    David from United Kingdom
    Family with young children
    Stayed 1 night in September 2015

    Review ”

    Location to airport

    The rooms need a thorough upgrade. Carpets are filthy disgusting

    Reviewed September 06, 2015

    See room deals

    12
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