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Exterior view, Okura Act City Hotel Hamamatsu in Hamamatsu
Corner Double Room - Non Smoking, Okura Act City Hotel Hamamatsu in Hamamatsu
Lobby, Okura Act City Hotel Hamamatsu in Hamamatsu
Lobby, Okura Act City Hotel Hamamatsu in Hamamatsu
Interior view, Okura Act City Hotel Hamamatsu in Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu

Removed from saved list

8.8

Excellent

1,935 reviews

1,935 reviews

View13
Housekeeping6
Shops2
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Act City Hamamatsu
30 m
Okura Act City Hotel Hamamatsu Observation Gallery
130 m
Act Tower (Observation Deck)
130 m
May One
180 m
Bise
190 m
Popular landmarks
Hamamatsu Castle
600 m
Suzuki Plaza
4.5 km
Hamamatsu Air Park
5.2 km
Hamamatsu Flower Park
11.3 km
Hamanako Palpal
12.7 km
Closest landmarks
Hamamatsu City Tourist Information Center
220 m
Jurgen Lehl
340 m
Takohito
550 m
Zaza City Hamamatsu
580 m
Hamamatsu Castle
600 m

Okura Act City Hotel Hamamatsu

111-2 Itaya-machi, Hamamatsu, Hamamatsu, Japan, 430-7733 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hamamatsu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hamamatsu Castle. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

220 meters to public transportation

Check-in [24-hour]

Excellent view

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Shops

Laundry service

Restaurants

Safety deposit boxes

This property is in high demand!

10 travelers have booked today.

Value for money8.5
Distance to city center0.1km
Location rating9.2

Rooms available at Okura Act City Hotel Hamamatsu

Excellent
Room comfort & quality

8.7

Upper Premium Comfort Floor Standard Single Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices
Room
...
  • Room size: 85 m²/915 ft²
  • Night view
Enter dates to see prices
Upper Premium Comfort Floor Standard Twin Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 23 m²/248 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 31 m²/334 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 27 m²/291 ft²
  • Night view
  • 1 queen bed
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer laundry services?

Yes! Okura Act City Hotel Hamamatsu offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Does Okura Act City Hotel Hamamatsu provide dry cleaning services?

Yes! Okura Act City Hotel Hamamatsu offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How many rooms does Okura Act City Hotel Hamamatsu have?

Okura Act City Hotel Hamamatsu has a total of 322 rooms.

How long do visitors generally stay at Okura Act City Hotel Hamamatsu?

Verified past guests that have stayed at Okura Act City Hotel Hamamatsu had an average nightly stay of 1 night at this property.

At what time of the year is Okura Act City Hotel Hamamatsu most popular?

Okura Act City Hotel Hamamatsu's most popular month where verified guests travelers have stayed the most is in March.

What is the verified guest review consensus about Okura Act City Hotel Hamamatsu's view?

67.0% of our verified customer ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Okura Act City Hotel Hamamatsu down in the review section.

What is the average rating that past Solo travelers' have given to Okura Act City Hotel Hamamatsu?

Past solo travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Okura Act City Hotel Hamamatsu?

Past couple travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 8.6. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What do local travelers think about Okura Act City Hotel Hamamatsu?

Verified local travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 9.0. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

What dining places are close by Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu’s local community is Hamamatsu which consists of popular restaurants such as Orta Ristorante, Mein Schloss, and Kelapa.

See map

Explore the neighborhood

What people love about Okura Act City Hotel Hamamatsu

  • 8.8

    Excellent
    Cleanliness

    "Just a few steps to the main station, very good, so clean and splendid view from the room."

    MANASANAN

    |

    January 9, 2023

  • 7.6

    Very good
    Cleanliness

    "Very clean hotel with lots of convenient dining options."

    Jeremy

    |

    October 11, 2022

  • 9.2

    Exceptional
    Location

    "The hotel is close to train station with lots of shops and restaurants"

    piyanuj

    |

    February 9, 2023

Property ranking|Compared to 226 Hamamatsu properties
See all rankings
Location score
9.2/10
Cleanliness score
9/10
Room size
37 sqm.
Value for money score
8.5/10
Better than
98
%
of Hamamatsu properties
Better than
97
%
of Hamamatsu properties
Bigger than
97
%
of Hamamatsu properties
Better than
96
%
of Hamamatsu properties
Overall rating:

8.8

Excellent
1,935 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.2
Read all reviews >
More about Okura Act City Hotel Hamamatsu

More about Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu, located in Hamamatsu city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Okura Act City Hotel Hamamatsu makes it easy to plan your day trips, sightseeing, and more around Hamamatsu. Guests can enjoy convenient available parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Okura Act City Hotel Hamamatsu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Okura Act City Hotel Hamamatsu even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the salon, located right at the hotel. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Hamamatsu has to offer during your stay at Okura Act City Hotel Hamamatsu. An afternoon of browsing the works at Hamamatsu Air Park located 5.1 km away can familiarize you with the local art scene.


Reasons to stay here

Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

View

5 mentions

Breakfast

4 mentions

Housekeeping

4 mentions

Internet

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Shared stationery removed
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Towels

Food and dining

Restaurants on site
レストラン フィガロ
  • Cuisine: European
  • Menu: Buffet, A-la-carte
中国料理 桃花林
  • Cuisine: Chinese
和食堂 山里
  • Cuisine: Japanese
スカイレストラン&ラウンジ パガニーニ
  • Cuisine: European
鉄板焼 さざんか
  • Cuisine: Steakhouse

Location

111-2 Itaya-machi, Hamamatsu, Hamamatsu, Japan, 430-7733
Exceptional
Location

9.2

What's nearby

Popular landmarks
  • Hamamatsu City Museum of Musical Instruments
    290 m
  • Hamamatsu Castle
    600 m
  • Suzuki Plaza
    4.5 km
  • Hamamatsu Air Park
    5.2 km
  • Hamamatsu Flower Park
    11.3 km
  • Hamanako Palpal
    12.7 km
  • Hamanako Garden Park
    12.9 km
  • Ryotan-ji Temple
    15.0 km
  • Ryugashido Cavern
    17.4 km
Nearby landmarks
  • Act City Hamamatsu
    30 m
  • Okura Act City Hotel Hamamatsu Observation Gallery
    130 m
  • Act Tower (Observation Deck)
    130 m
  • May One
    180 m
  • Bise
    190 m
  • Shusse Daimyo Ieyasu Kun
    200 m
  • Hamamatsu Train Station
    210 m
  • Hamamatsu City Tourist Information Center
    220 m
  • Entetsu Department Store
    270 m
  • Irikawaya Hamamatsu Entetsu-ten
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • There is a fee of JPY 2,000 for the use of swimming pool, sauna and shared bathroom and JPY 4,000 for the use of athletic gym per day.
  • Children 4 - 5 years old will be charged JPY 1,000 for breakfast when using existing bed.
    Children 6 - 12 years old will be charged JPY 1,500 for breakfast when using existing bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)2600 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors45
  • Number of restaurants5
  • Number of rooms 322
  • Room voltage100
Parking
  • Daily parking fee1000 JPY

Reviews of Okura Act City Hotel Hamamatsu from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.6
Location9.2
Room comfort and quality8.7
Service9.1
Value for money8.5
High score for Hamamatsu
Rating
9+ Exceptional (154)
8-9 Excellent (56)
7-8 Very Good (61)
6-7 Good (21)
<6 Below Expectation (12)
Time of the year
Mar - May (81)
Jun - Aug (63)
Sep - Nov (82)
Dec - Feb (78)

Show reviews that mention 

Showing 304 verified guest comments
12345
10.0
Exceptional
Gary from United States
Solo traveler
Standard Single - Non Smoking
Stayed 1 night in November 2020

First time Hamamatsu”

This is my first visit to Hamamatsu. Check in was easy and parking was convenient. It was the most comfortable stay up to date. I wish I had more time to enjoy Hamamatsu more. It was only for one night due to me traveling for work.

Reviewed November 12, 2020

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9.2
Exceptional
Jason from Japan
Family with teens
Standard Triple Room 31 to 35 Sq M
Stayed 1 night in December 2022

Awesome View”

We have a three bed room, our stay was comfortable and love the view from 33 Floors. The breakfast also worth paying for it. We actually ate so much, that we skidded lunch. Highly recommendated.

Reviewed January 02, 2023

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10.0
Exceptional
Damon from United States
Solo traveler
Standard Single - Non Smoking
Stayed 2 nights in December 2020

Great Hotel Right in Central Hamamatsu”

Excellent location! Some facilities were closed due to COVID but great hotel, close to station and plenty of restaurants. Would definitely be my first choice if I were to return to Hamamatsu!

Reviewed December 28, 2020

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10.0
Exceptional
ARATA from Japan
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in November 2021

Great hotel!!”

Awesome with the hotel!! Was a great experience!!

Reviewed December 15, 2021

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8.8
Excellent
MANASANAN from Thailand
Business traveler
Premium Comfort Standard Twin Room - Non-Smoking
Stayed 1 night in November 2022

Good location”

Just a few steps to the main station, very good, so clean and splendid view from the room.

Reviewed January 09, 2023

See room deals

7.6
Very good
Jeremy from United States
Family with young children
PREMIER Triple Room 31 to 35 Sq M
Stayed 3 nights in October 2022

Great Stay”

Very clean hotel with lots of convenient dining options. Great location to explore all of Hamamatsu.

Reviewed October 12, 2022

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8.0
Excellent
Esther from Canada
Family with teens
Stayed 1 night in August 2019

Great hotel ”

This is a great hotel. It was our fourth visit in the past five years. Never disappointed. Good underground parking, great service, a big room with an impeccable view. Will return in the future!

Reviewed February 19, 2020

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9.2
Exceptional
Sasimon
Solo traveler
Stayed 1 night in July 2019

Spacious room. Excellent staff & service.”

Staff was really nice and they were quick to respond my e-mail. I had my package sent to and from the hotel using Yamato and staff was really helpful and kind to help me out. I am genuinely grateful for your help. ありがとうございました! The room was spacious unlike other Japanese hotels. Mine was around 30+ sqm. Everything was clean. Bed was huge and comfortable. The reception area was also spacious. The restroom at the lobby was clean and no unpleasant smell even though there were a lot of guests, the booking was full, during my stay. It's quite near JR station but the sidewalks along the way were a little bumpy. And the hotel is in the city and is in walking distance to many places. A number of restaurants nearby, Family mart and the post office were just around the corner. Overall, a pleasant stay. I would definitely book this hotel once again if I visit Hamamatsu :)

Reviewed July 23, 2019

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8.7
Excellent
Wendell from United States
Couple
Stayed 1 night in June 2014

Nostalgic and comfortable”

Nice room decor and ambiance, proximity to shopping as well as being very close to the station

Act Tower is the classic icon of Hamamatsu. I've lived there before and often imagined staying there. I am very pleased I was able to find a (normally ¥15,000) room for ¥9000. We called the hotel first to verify the price was really ¥15,000, and then booked a discounted rate through Agoda. Agoda is amazing!

Reviewed June 09, 2014

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8.8
Excellent
KWOK from Hong Kong SAR, China
Solo traveler
Stayed 1 night in February 2018

Convenient Location, amazing view”

The hotel is the tallest building in Hamamatsu and is connected to the JR station by footbridge with automated walkway. Room is big and got an amazing view of the city. The facilities are a bit old but it offers a good value for its price.

Reviewed March 02, 2018

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7.7
Very good
YOW from Singapore
Solo traveler
Stayed 2 nights in October 2013

Fantastic View on the large windows”

Great view, big room, central location

Stay in this hotel for 2 nights and was given room on the high floor. The room is big n clean although furnite n room deco look wear n out dated. But the large window of the room make up for it as the entire city is right infront of you, wind mills and sea at far end, river passing by the city. I come back early just to watch the sunset from my window. The location is good as it is near the station. Wifi is available in the room. Overall enjoy the stay in this hotel, greatly recommend to anyone who coming to Hamamatsu city.

Reviewed November 16, 2013

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8.4
Excellent
Ben from United States
Couple
Standard Double Non Smoking
Stayed 2 nights in August 2017

Best hotel in Hamamatsu!”

No real competition in the city! Best views in town and lucked out with top floor (44th floor) ocean view. Most hotel staff can speak English. Overall a very good value hotel with a few cons. The bed was worn out, the room had some smells which disappeared after the A/C was turned on. Lastly, the beautiful indoor swimming pool, spa room and sauna were an extra ¥2000 per person per night (about $20 USD). To use the gym was an extra ¥2,000 per night per person, so if you want to use both, you are looking at $40 a night extra per person. No mention of these extra optional charges on all USA websites including Agoda and Kayak. A friendly complaint can get this charge waived if you are direct and polite! It worked for us, so good luck! Just tell them you will write a kind review about the hotel property if you can get these usually standard hotel facilities for free! Go to Mein Schloss for dinner down the street for the best German beer and food experience of your life outside of Germany

Reviewed August 18, 2017

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9.6
Exceptional
PIK from Hong Kong SAR, China
Business traveler
Stayed 1 night in April 2017

Location is good. Excellect service.”

I was upgrade to a double room with wonderful view of hamamatsu. Service of House keeping is very good and polite. Hotel Staffs are freindly.

Reviewed April 12, 2017

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8.8
Excellent
Thomas from United States
Solo traveler
Stayed 1 night in June 2017

Excellent breakfast. $35 just to use the fitness facility is ridiculous.”

Front desk told me it was way too far to walk to Hamamatsu Castle. Wrong. Took a taxi at their suggestion but then easily walked back. View from the 43rd floor was magnificent. Extra 1000 yen to watch premium TV just for 1 night. Really??

Reviewed June 04, 2017

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10.0
Exceptional
Hansy from Malaysia
Business traveler
Stayed 1 night in March 2016

Great Hotel in Hamamatsu”

Center of Hamamatsu. Near to Yamaha music museum. Great meeting facilities. Executive lounge is small but big enough for meeting a guest or two in private.

Reviewed October 18, 2016

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8.0
Excellent
BLAIR from New Zealand
Couple
Stayed 3 nights in February 2018

Very good”

This is an excellent hotel if you want to stay in Hamamatsu and want a nice view of the city and if lucky with the weather you can see Mt Fuji from your room.

Reviewed February 18, 2018

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8.8
Excellent
alina from Indonesia
Business traveler
Stayed 3 nights in July 2018

5 star hotel just next to shinkansen station”

The very good hotel in Hamamatsu with excellent location and value for money.

Reviewed August 03, 2018

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8.0
Excellent
Chengyi from Taiwan
Business traveler
Stayed 5 nights in November 2014

Comfort and convenience”

Location, convenience and space

Centrally located right next to the Shinkansen Hamamatsu Station with connecting pathways; close to shopping and dining area; double bed room type is spacious.

Reviewed December 03, 2014

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10.0
Exceptional
William from Australia
Couple
Stayed 2 nights in February 2015

A truly Quality Hotel”

Service, location and music theme

This hotel was in the small number of best hotels we have stayed in through Agoda. This hotel was fantastic. Too many moderate hotels get rated fantastic on Agoda but this one was and is worth going out of you way for to get the experience. This hotel scores for service amazing décor, variety and quality of restaurants, size and cleanliness of the rooms and the incredible altitude and view.

Reviewed February 10, 2015

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10.0
Exceptional
edwin from Netherlands
Business traveler
Stayed 2 nights in October 2016

close to train station”

very convenient Hotel near the trains station and city center, perfect breakfast with plenty of choice

Reviewed October 11, 2016

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