Oriental Suites Hotel & Spa
Get the most from an urban escape in Hanoi when you book a room at Oriental Suites Hotel & Spa. Located right in the city center, Oriental Suites Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Oriental Suites Hotel & Spa -- located only 180 m from Old Quarter.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Oriental Suites Hotel & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Oriental Suites Hotel & Spa even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Oriental Suites Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Engage in some easy evening fun with other guests with the hotel's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Around the property
Experience all the sights and local attractions of Hanoi with Oriental Suites Hotel & Spa as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.4 km away, where you can see famous works by local artists.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.
Would stay here over and over again”
This was my 2nd personal travel in Hanoi & I chose this hotel again because my 1st time experience was amazing. In this 2nd visit, all the standards are still the same (or maybe even better!). During check in, we were greeted and briefed on the travel tips in Hanoi. That includes the dos and donts, map, f&b suggestions within walking distance. I can also ask the staff anything and they're more than willing to help or ask around for me. I've never experienced service as amazing as this anywhere else before. Oh, the hotel is also situated along the weekend night market! All in all, it was the perfect hotel in Hanoi!
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Best hotel ever”
This was our last stop in Southeast Asia and we chose a slightly more expensive hotel. It was worth every penny! Best location in Hanoi! Best staff! Clean! Wonderful breakfast (hard to find in Vietnam) I would recommend this hotel to anyone. Most helpful and caring staff. For example we ordered grab to the airport and the staff talked to the driver and explained everything for us and made sure that we were snug in the car before they went back inside. Thank you for a great experience
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Hotel is very clean with wonderful staffs. ”
Hotel is very near to Hoan Kiem Lake. Night market is practically at the doorstep. Excellent reception during check-in with welcoming drinks and towels. They also provide information and a local map on what to do and where for sightseeing which I find is a wonderful gesture.
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Clean and Friendly Staff”
Was there for business trip and the location is awesome. Recommended for family trips. Anyway, the staff's friendliness is what's keeping me going back the hotel.
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Great place, great staff”
Good location for the Hanoi city. Just the night market is there. very convenience and frendly place.
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Nice staff, best location”
The staff is warm and helpful, the location is few walks to Sword Lake, right at center of town, room is cozy and comfort, clean and full amenities. Excellent for value.
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Pleasant stay”
Had a pleasant stay in Hanoi. Room was great and the hotel staffs were very helpful and attentive to all guests. My kid liked the staffs there as it made him feel as though he is staying in his home. Will return if we had another trip the next round.
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Exceptional”
Great value for money given its location (near shops, the water puppet show, Hoam Kiem lake, local restaurants, money exchange, etc.). If you are looking for a bargain, the night market is right in front of the hotel during weekends. Staff are very friendly and accomodating. Clean.
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Excellent Experience, Great Location, Better than average hanoi hotel @ old quarter ”
Experience was excellent. Location is fantastic, every popular eateries, coffee place and the lake are just 5 to 7mins walk. Room is bigger than average hotel in hanoi. Front desk staff speaks and understand English well, and very very informative. They are basically our tour guide before we go out from hotel. Our stay was taken care of since the moment we step into the hotel til the moment we leave. Only set back is the breakfast choices & quality but hey, it's still better than average hotel in hanoi.
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Small hotel but really recommended”
The location is strategic coz easily to find and near the tradiitional food and central business.
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A superb hotel”
Hotel is in a really convenient location with restaurants very nearby. Very good buffet breakfast with delicious hamburgers in their a la carte menu. Very friendly and helpful staff too will definitely stay again.
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Service Attitude”
All staffs of the hotel showed an outstanding attitude in serving. One thumb up for Sarah Pham that had continually monitored us even after her office hours. We stayed two nights at the hotel and it provided the best breakfast we had in our entire 7 days trip to Vietnam.
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Staff was friendly”
Very satisfied on the stay , the front desk staffs very friendly. Only the room looks not enough lighting.
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Charming Boutique Style Hotel”
We had a very pleasant stay at Oriental Suites. It was a short walk to the lake, water puppet theatre, and many good restaurants. My husband and I had a charming room with a balcony. Our son had a smaller room which lacked a window but was clean and had similar decor as our suite for half the price. However it was a bit dark. The hotel restaurant breakfast has an adequate selection of warm dishes, pastries, and fruit. We had dinner in the hotel one night. The food was very good. We had a wonderful dinner at Cau Go up the road that was a little more expensive but quite special. I am still thinking about the Basil clams. Cau Go has a beautiful view overlooking the lake. We also really enjoyed dinner at Essence Restaurant. Also a little more expensive but seemed worth the extra expense. For yummy French Pastries and tea or coffee visit The Silk Path an upscale patisserie with good prices at the South end of the lake. The Oriental Suites Hotel was a beautiful oasis in busy Hanoi. We enjoyed our stay!
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Beautiful Hotel in the heard of Old Qaurters”
The stay at Oriental Suites was a very pleasant one and one which also made my stay in Hanoi a wonderful adventure. The staff are the asset of this hotel. Not only greeting smile but more than that, they engaged and assisted us throughout our stay. The hotel is also is situated in a very convenient location inn the middle of old quarters and the night market was just at the door for 3 nights over the weekend. The hotel is close to the lake and restaurants and so it was very accessible to these areas by foot. The hotel also arranged my transfer from and to the airport at reasonable rate. Most of all Agoda had given me a fantastic rate for this hotel.
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Excellent!!”
1) Initially we were sent to the wrong hotel as our driver got confused with the hotel name (Oriental Central Hotel). Luckily for us, it's their sister hotel. The staffs were great in righting the error by checking in for us & sending our luggage to the correct hotel. EXCELLENT!! 2) The room we booked was great! Very spacious indeed. The toilet bowl however should come attached with a hose to wash our bum. Otherwise, it should be changed to a bidet. 3) Over the weekend, there's a stretch of the night market. And it is soo convenient as it's right outside the hotel!! Overall, the staff are all friendly. They took the time to explain & give us directions whenever we wanted to explore on our own. They were even willing to come & get us should we ever got lost in Old Quarter. I would definitely stay here again if I come back to Hanoi.
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Cannot fault anything ”
Our stay at the oriental suites hotel was fantastic. The best customer service I have ever experienced in any hotel. The staff are so friendly and accomodating. Lovely, clean rooms, ideal location in the old town and buffet breakfast with lots of western and Vietnamese options. We even got a free upgrade on our into a stunning suite with a big tub and terrace! Will be telling anyone planning to visit Hanoi to stay here. An excellent choice.
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Fantastic experience and will return. ”
The hotel is in a perfect location with local shops and restaurants all within walking distance. Also the night market is just at the doorstep. Even with the busy streets, the rooms remains quiet. The staff were all very friendly and helpful. Especially Alice Tran made our stay very special with a birthday surprise for my husband!! The rooms are very cozy and very clean. Fantastic rain shower in the bathroom. Although breakfast can be better. But overall experience was most enjoyable. Will definitely return to Oriental Suites Hotel when I visit Hanoi again!
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Most wonderful and welcoming!”
My friend and I stayed at Oriental Suites for two nights. We LOVED the staff who were incredibly accommodating. The rooms were very clean with a great shower. Delicious breakfast with fresh fruit, eggs, and many other things. We couldn't believe how accommodating they were. We left for a two day trip to Sa Pa and we're going to be back in Hanoi for a couple of hours. They stored our bags during the trip, did our laundry for us while we were gone, and welcomed us back with a breakfast a room to shower in (free of charge). I recommend this hotel wholeheartedly!
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Great Experiences”
3 main reasons i would recommend this hotel: 1. location: serenade hotel is just 3 minutes walk from hoan kiem lake, and located exactly at the street of night market (which open on friday to sunday nights). it is located at the heart of old quarter, nice food and 36 streets (for shopping) is nearby. 2. room room are a bit smaller than it looks from photos, but tidy, clean and comfortable. most importantly the price is reasonable. 3. staff they are helpful and friendly, english are good enough to show you attractions around and answer about transports.
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