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3 travelers have booked today.
OYO Townhouse 704 Hotel Divya Palace
51, Hotel Divya Palace, New Dewas Road, Malwa Mill, Indore, Old Palasia, Indore, India, 452003 - See map
In addition to the standard of Sanitised Stays, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Old Palasia, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Devi Ahilyabai Holkar International Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Sanitised Stays
Introducing the OYO Minimal Touch Stay Experience
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Breakfast [free]
Laundry service
Restaurants
Invoice not provided”
Property is well maintained and value for money. Ckeanlonees is not up to the mark. As pillow covers changed after my complain at the time of check in in to the room. The room boy told me that we have not received laundry today. Despite neither property nor OYO has provided me invoices against my Stay. I have communicated with both of the. But it's near about two weeks not received any reply. Will never go with OYO henceforth.
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Hi, Kuldip. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Jason
Invoice not provided ”
Invoice not received by property OYO
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We are sorry to know this, Kuldip! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Barbara
Wrong Google Map”
On Google map the address is wrong mentioned and late night we had to search this property for half hour. This is really unprofessional for a company.
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We are so disappointed to hear such kind of experience, Abhijeet! Being a visitor, we do realise how it feels in such circumstances, however, we’ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil
good”
Very good
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Worst stay at this hotel”
I have found worst hotel in 15 years of travel journey. Behaviour at reception was very bad during check in. No breakfast provided, even was booked in package. Don't stay at this hotel with family, bad quality of drinking water & no extra room service. No working wi-fi provided.
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Nice hotel at good location ”
The hotel's location is the MSP. The staff were very helpful throughout and helped us whenever necessary. Highly recommend this place. It's affordable too.
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Best Hotel in this Budget”
Amazing experience to stay. Staff and their behaviour is too good and the Location of the hotel is good bcoz the market in connected with the hotel.
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Just Crazy about it. ”
I stay here 2 times and going to book it for 3 time❤
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Fantastic Stay”
It was fantastic stay at Divya Palace The staff was very helpful and room was fab and value for money. I’m really impressed with the services they offered.
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Hi, Manoj! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tamal
Exceptional”
I say at Divya palace was good. The staff is good. Only regret while booking it was showing free breakfast but there was no free breakfast. We paid for it.
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Hi, Gurpreet! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Nita
Staff and breakfast ”
Staff is not professional and I had charges for breakfast but they refused to include and asked for extra payment. Rates for breakfast was too high. Not worth for by the quality they would have offered.
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Sorry for the unpleasant experience you had with us, Anant! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Jatin
Above average”
Book online you will get room in cheap price. They do not provide basic facilities for the washroom. Rooms are huge but you can hear every conversation from outside and your next room.
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breakfast issue ”
I booked the room with breakfast but the hotel did not give me breakfast.
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Hi, Ujjawal! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Divya
Very nice hotel and staff”
It was a family stay and we enjoyed living at this place
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Hi Piyush! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Divya
Best”
Best hotel in indore
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Hi Rahul! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Divya
Acceptable”
They are charging very high per room but there is no utility in washroom (only a soap given). There is fungus in the washroom..there is stain everywhere. You can hear conversations in the next room. The food was good.
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Sincere Apologies, Silka! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Divya
Above average”
Even though drinking water and breakfast was added as complimentary during booking but everything has been charged extra.
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Hi, Abhijit! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Divya
Acceptable”
Very bad behaviour of the staff and the receptionist...Do not provide breakfast even though it is mentioned while booking
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Something like this should not have happened, Darshan! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Divya
HOTEL DIVYA PALACE, INDORE”
Although hotel is very good, but can't provide breakfast as mentioned in your booking. Why you have mentioned free breakfast? In future please discuss with Hotel for free breakfast included in room tariff. I need refund breakfast cost if any
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Thank you so much for the wonderful rating, Shantanu! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Divya
Room was quite spacious and clean. But the water jug and water heater were not so clean. We were given just one towel and soap for 3 of us”
They have some parking space which was good
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Hey, Jayita! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Divya