
Palmas del Mar Conference Resort Hotel
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Singcang part of Bacolod (Negros Occidental), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous San Sebastian Cathedral. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Car park
BBQ facilities
Luggage storage
Contactless check-in/out
Hot tub
Tennis court
nice stay”
The place is nice and food is great! My kids love the pools. :D
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Great Overnight Stay!”
Everything is great!
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RECOMMENDED”
Palmas never fail to provide me with the best experience. I always recommend and will always recommend Palmas Del Mar as a staycation place
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Worth it”
Buffet for breakfast
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Love it here!!!”
Been here fifty times daytripping but this time we spent 4 great days at Palmas. 4 pools + 2 kiddie pools with an ocean view!! Great food a little pricey but delicious. Great staff, excellent service. Rooms are a little dated but clean and spacious! pools are clean and well maintained.
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Exceptional”
Best value for money in Batangas. Super food and staff that really do go the extra mile!
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Excellent”
as always, one of the resort choices (within the city) for the locals, great for families with children
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Our favorite place to stay in Bacolod!!”
Rooms are older and a little dated but spotless and clean. The staff here is friendly and attentive. Great place for family fun. Adult fun at the bar till midnight!! Food is reasonably priced and okay. Best pancakes!!
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Very good”
For more recreation of children aside from swimming, the management has to improve also the mini children's playground.
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Excellent”
Friendly and approachable staff. Excellent location. Great atmosphere.
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spacious room and clean”
Room is clean and spacious. Staff are very friendly and accommodating. Although a little bit expensive
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Good”
Staff are quite helpful and accommodating. Requested for a connecting room and they quickly granted. The breakfast was fantastic. A value for money!
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Above average”
poor customer service and not giving you other options except for this line. as per staff "since we have new management so these are the changes in the policies" we are frequent cx of the resort, these "changes" did not make us happy and satisfied customers.
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Good day Ms. Carmela! We apologize to hear it from you. May we know the “changes” you were pertaining to? I know the “changes in the policies due to new management” is not an excuse to deliver an excellent service. Also, can I have the name who asissted you? Hoping to hear from you soon. Thank you! Princess D. Davila ROOMS DIVISION HEAD
Location is Far”
Location is far from Bacolos downtown. Room is a bit pricey and with no breakfast included. This is actually a resort. View is nice tho.
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Good day! Thank you for staying with us. We are very proud to say that we are the only resort within the city that has the beach view. We are now under the construction of our new restaurant and so breakfast comes next. Thank you for taking your time in writing to us about your concerns. This is will be a big help in improving Palmas del Mar. Have a great day ahead!
Our stay with my friends at Palmas was not really satisfactory. ”
Staff are not welcoming and friendly. Needs to improve on client -staff rapport. WIFI is terribly poor, i wasnt able to access at all during our 1 night of stay. Housekeeping are friendly and approachable esp mention to Larry and Joseph who cater our needs while preparing our boodle fight for late lunch. They have a very poor water supply Pool needs to clean more often for sanitation and hygiene of the user. Somehow Palmas Del Mar is a safe and quite place for vacation coz its within the private residential /subdivision.
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Needs improvement”
Smelly Bed Lenin. Hot & cold shower not working. Expensive food. Pool is dirty!
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Acceptable”
Love the pool,my kids enjoyed so much!.Surroundings need maintenance.They don't have enough supply of foods to cater your needs so better to bring your own.
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The Staff Tried to Cheat Us”
I booked 2 rooms for my family since its the birthday of my niece and nephew. Since there were 6 people, for comfort and convenience I booked 2 rooms so its not so crowded. When my mom got in the area, the officer who assisted her wanted to give her only 1 room instead of 2 and said it should be enough since there were only 4 adults and 2 small children ( 9 and 6 ). My mom is around 60ish but she is aware of the amount I paid for the rms and it wasn't cheap. After minutes of arguing with the staff they gave her the rooms that we paid for yet my point is, what is the goal of the staff "upgrading" us to 1 room instead of 2 rooms. This is not the first time that we booked in Palmas Del Mar. Every time I visit from Singapore, I always stay for a day or 2 but this experience will make me reconsider booking elsewhere. I hope Palmas del Mar reads this. I am not after any refund or compensation, all we wanted was peace and relaxation yet your front counter staff made it impossible.
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Acceptable”
The Hotel is not as the same as before, it seems that they’re not maintaining it well anymore.
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Falsely advertised”
No access to the ocean
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