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Exterior view, Park Grand London Heathrow Gateway in London
Club, Park Grand London Heathrow Gateway in London
a bathroom with a sink, toilet and bathtub, Park Grand London Heathrow Gateway in London
a room with a large mirror and a clock on the wall, Park Grand London Heathrow Gateway in London
a living room filled with furniture and a couch, Park Grand London Heathrow Gateway in London
Interior view, Park Grand London Heathrow Gateway in London
Interior view, Park Grand London Heathrow Gateway in London

Removed from saved list

7.8

Very good

5,292 reviews

5,292 reviews

See map
See map

7.3

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Natural History Museum 13.3 km
V&A - Victoria and Albert Museum 13.6 km
Madame Tussauds London 15.4 km
Buckingham Palace 15.7 km
National Gallery 16.8 km
Big Ben 16.9 km
The British Museum 17.2 km
London Eye 17.3 km
Tower Bridge 20.4 km
Tower of London 20.4 km
Nearby landmarks
Lampton Sports Centre 330 m
Lampton Sports Field 380 m
Athuladassana International Buddhist Centre 510 m
Lampton Park 650 m
Sutton Playing Field 790 m
Hounslow Central 800 m
Hounslow Central Tube Station 820 m
Hounslow East 900 m
Hounslow East Tube Station 900 m
Osterley Tube Station 1.0 km

Park Grand London Heathrow Gateway

449 Great West Road, Heathrow, London, United Kingdom, TW5 0BU - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Heathrow part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

800 meters to public transportation

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Fitness center

Bar

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.7
Location rating7.3
Nearest airportHeathrow Airport (LHR)
Distance to airport6.2 km

Rooms available at Park Grand London Heathrow Gateway

Excellent
Room comfort & quality

8.4

Club
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Single
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed
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Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Triple
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 4 single beds and 1 double ...
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Deluxe Quadruple Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds and 1 double ...
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Deluxe Quadruple Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Club Double Room
...
  • Room size: 22 m²/237 ft²
  • Shower
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Exquisite Valentines Celebration - Club Double Room
...
  • Room size: 22 m²/237 ft²
  • Shower
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Deluxe Room, 2 Single Beds, Non Smoking
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Grand London Heathrow Gateway?

Check-in is from 02:00 PM, and check-out is until 12:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Grand London Heathrow Gateway?

Park Grand London Heathrow Gateway is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Park Grand London Heathrow Gateway has a car park available for guests.

What is the closest airport to Park Grand London Heathrow Gateway?

The closest airport to Park Grand London Heathrow Gateway is Heathrow Airport, 6.1 km away.

What is the closest train, metro, or bus station to Park Grand London Heathrow Gateway?

The closest train, metro, or bus station is Hounslow West Tube Station, 1.4 km away from Park Grand London Heathrow Gateway.

What restaurants are nearby Park Grand London Heathrow Gateway?

Park Grand London Heathrow Gateway’s neighborhood is Heathrow which includes popular restaurants such as Punjabi Chilli, Kumar's 42 and Mama's Nepalese Kitchen Hounslow.

What popular shopping places are close to Park Grand London Heathrow Gateway?

Park Grand London Heathrow Gateway is located in Heathrow area which features shopping places such as Two Rivers Shopping Centre.

What are popular attractions near Park Grand London Heathrow Gateway?

Park Grand London Heathrow Gateway is located in Heathrow area, which is famous for attractions such as Lampton Sports Field, Athuladassana International Buddhist Centre and Lampton Park.

What popular natural sightseeing spots are close to Park Grand London Heathrow Gateway?

Park Grand London Heathrow Gateway is located within Heathrow, which makes it conveniently close to natural sights including Gardens/Grassland, Donkey Wood and Brazil Mill Woods.

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Explore the neighborhood

What people love about Park Grand London Heathrow Gateway

  • 8

    Very good
    Cleanliness

    "room was nice and clean and comfortable."

    Naquiah

    |

    October 29, 2022

  • 8

    Very good
    Bathroom

    "Nice shower too."

    Naquiah

    |

    October 29, 2022

  • 8

    Very good

    "A good place to rest after a long flight."

    Naquiah

    |

    October 29, 2022

Property ranking|Compared to 7,446 London properties
See all rankings
Room comfort score
8.4/10
Cleanliness score
8.3/10
Value for money score
7.6/10
Service score
7.5/10
Better than
99
%
of London properties
Better than
96
%
of London properties
Better than
95
%
of London properties
Better than
93
%
of London properties
Overall rating:

7.8

Very good
5,292 reviews
Cleanliness
8.4
Facilities
6.7
Location
7.3
Read all reviews >
More about Park Grand London Heathrow Gateway

More about Park Grand London Heathrow Gateway

Park Grand London Heathrow Gateway

Never miss a single attraction in London when staying at Park Grand London Heathrow Gateway. Getting around in London is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by Park Grand London Heathrow Gateway. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Park Grand London Heathrow Gateway thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time.
Enjoy the services offered at Park Grand London Heathrow Gateway from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker at your disposal.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Park Grand London Heathrow Gateway offers unique recreational opportunities for all guests. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Park Grand London Heathrow Gateway is the perfect spot to explore London's fascinating cultural sights and attractions. An afternoon of browsing the works at The British Museum located 17.2 km away can familiarize you with the local art scene.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Housekeeping

6 mentions

Taxi

4 mentions

Breakfast

3 mentions

Internet

3 mentions

Languages spoken
  • English
  • Hindi
  • Italian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Hot Plate Buffet
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

449 Great West Road, Heathrow, London, United Kingdom, TW5 0BU
Very good
Location

7.3

Airports
  • Heathrow Airport (LHR)
    6.2 km
  • Gatwick Airport (LGW)
    38.3 km
Public transportation
  • Hounslow Central
    800 m
  • Hounslow Central Tube Station
    820 m
Hospital or clinic
  • Heston Health Centre
    1.3 km
Convenience store
  • WHSmith
    1.1 km
Cash withdrawal
  • ATM
    250 m

What's nearby

Popular landmarks
  • Natural History Museum
    13.3 km
  • V&A - Victoria and Albert Museum
    13.6 km
  • Madame Tussauds London
    15.4 km
  • Buckingham Palace
    15.7 km
  • National Gallery
    16.8 km
  • Big Ben
    16.9 km
  • The British Museum
    17.2 km
  • London Eye
    17.3 km
  • Tower Bridge
    20.4 km
  • Tower of London
    20.4 km
Nearby landmarks
  • Lampton Sports Centre
    330 m
  • Lampton Sports Field
    380 m
  • Athuladassana International Buddhist Centre
    510 m
  • Lampton Park
    650 m
  • Sutton Playing Field
    790 m
  • Hounslow Central
    800 m
  • Hounslow Central Tube Station
    820 m
  • Hounslow East
    900 m
  • Hounslow East Tube Station
    900 m
  • Osterley Tube Station
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until00:00
The property
  • Number of rooms 124
  • Year property opened2012

Reviews of Park Grand London Heathrow Gateway from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness8.4
Facilities6.7
Location7.3
Room comfort and quality8.4
Service7.6
Value for money7.7
High score for London
Rating
9+ Exceptional (13)
8-9 Excellent (22)
7-8 Very Good (25)
6-7 Good (9)
<6 Below Expectation (14)
Time of the year
Mar - May (31)
Jun - Aug (24)
Sep - Nov (13)
Dec - Feb (15)
All guests (102)
All languages

Show reviews that mention 

Showing 83 verified guest comments
12345
9.7
Exceptional
paul from United Kingdom
Couple
Deluxe Double
Stayed 2 nights in January 2013

New Hotel with great rooms”

under floor heating in bathroom and comfortable rooms

New hotel with excellent bedrooms, we stayed in a club room with under floor heating in bathroom, wide screen TV and large comfortable bed. One of the best rooms I have stayed in close to London and walking distance to tube station. About 15 mins drive to Heathrow airport....

Reviewed February 08, 2013

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6.7
Good
Jittima from Thailand
Solo traveler
Deluxe Single
Stayed 1 night in July 2013

Modern, clean, hassle free hotel”

Cleanliness, friendly check in staff, in-room Internet access

I had a very comfortable stay at Park Grand London Heathrow Gateway. The room though small but adequate and clean with air con and free in-room Internet access. Staff was great and attentive. However, the hotel was not as near to the airport as I thought it would be. It was a good 15 minutes walk to Osterly tube station. There was no hoppa bus transfer so the only way to get to the hotel was by taxi (around 15 pounds from terminal 1,2,3 and 20 pounds from Terminal 5. Nearby are some restaurants including a Chinese plus grocery store.

Reviewed August 08, 2013

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9.3
Exceptional
Samuel from Singapore
Solo traveler
Deluxe Twin
Stayed 1 night in June 2015

Who's Deepan? Double large pizza at 14 pounds!”

Comfort, Cleaniness, Location

Oh, what can I say. It was absolutely comfortable staying at Park Grand. We had some issues finding the place from the train station at first, as the directions on the website was not very easy to use. But when we got there, wow, it was so comfortable. We loved the stay here, very good rest before the next part of our trip. We stayed one night to freshen up, and had dinner at the pizza place across the street for only 14 pounds for two large pizzas and drink. The peperroni is amazing! Go try it, for anyone looking to stay here. There are not many dinner places around this area, so for a 1-2 nights stay, it is fine. Otherwise, will have to train into the city daily to commute, which may not be a bad thing either. This hotel is totally value for money! Go for the pizza guys and enjoy! Cheers. Samuel Greetings from Singapore

Reviewed July 17, 2015

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8.0
Excellent
Abraham from Australia
Couple
Deluxe Double
Stayed 2 nights in August 2014

Fancy hotel for the price, only 10min walk to tube”

Close to Tube, Modern lobby & rooms, low price for a nice hotel near London.

Overall nice hotel, close to Heathrow but also close to the tube meaning visiting london for the day is very easy. Hotel seemed very modern and quite fancy however there were a couple of things that seemed a bit lacking, like signage for lifts, gym exits etc as well as the meal service was quite average, the veggie burger tasted like cardboard, staff were very friendly and tried to be helpful but you got the feeling that they didn't communicatewith each other that well. Overall I would recomend this place.

Reviewed September 03, 2014

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8.0
Excellent
Soharwien from Indonesia
Couple
Deluxe Double
Stayed 2 nights in June 2013

Reasonable price, nice room, near airport ”

Reasonable price, nice room, near airport

Overall experience was good, nice decorated room, comfortable. Easy access to public transportation, and near airport. Hotel staff being friendly and so much better compared those big names hotels near heathrow area. it's a bit far from city, however public transport make it convenience. taxi cost is pretty high in London, so just be aware of this.

Reviewed June 16, 2013

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9.0
Exceptional
Anne from New Zealand
Couple
Deluxe Double
Stayed 2 nights in September 2013

Modern hotel, helpful staff”

Location to Heathrow, modern clesn room, easy access to the city

New, modern hotel within 20 min of Heathrow airport by taxi (25 pounds) and 10in walk to train station Osterly on the Picadilly line. Very wrll appointed rooms and nice bathroom. Just pasing Through so didn't try restaurants. Helpful staff.

Reviewed September 13, 2013

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8.0
Excellent
Keitha from New Zealand
Family with teens
Deluxe Twin
Stayed 1 night in July 2013

Great place for a last night in the UK”

Proximity to airport, great room and helpful staff

I chose this hotel for our last night in the UK before flying out. I had read about how costly taxi services were to and from Heathrow airport and so chose this because it is not too far from the Osterley tube station (about 5 - 7 mins walk - all flat) or the bus service. As it turned out we had accumulated so much luggage during our time in England (way too much shopping!) that taking either the tube or the bus to the airport seemed impractical - and doubly so when we awoke on the day of our departure to the first rain we'd seen on our whole three week trip. On checking in I enquired about getting a taxi to the airport and the friendly and efficient hotel staff organised the whole thing. The taxi service was private and agreed a fee up front (GBP15.00) which was perfect. In terms of the room we were very impressed with its size and modern decor and the double glazing kept out the majority of the traffic/flight path noise. My daughter was thrilled with free WiFi and the large wall-mounted TV. The room had tea and coffee making facilities. The only down sides that I can think of is that it is that there are some steps from reception to get to the lift and we had asked for a twin room (to us this means two beds - I was travelling with my 16 year old daughter) but we got a double bed instead. The bed itself is also very high off the floor. However, in all, it was a great place to stay and I would definitely book there again if I wanted proximity to the airport.

Reviewed August 05, 2013

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8.0
Excellent
christine from United States
Group
Deluxe Twin
Stayed 1 night in May 2013

Brand new modern hotel”

Room design, staff, proximity to airport

This hotel was a terrific value for the price paid on Agoda. Modern, very clean rooms. Loved the shower! Staff were very responsive. Did not eat at hotel restaurant to comment. 5-7 min walk to London Underground station (Osterly). There were only two drawbacks: The room was very stuffy and warm making sleep unpleasant. The thermostat in room did not seem to make a difference. I spoke to the desk staff who stated they could adjust it for us from central controls, but we did not experience any relief. The windows cannot be openedth; Although the hotel is about 5 miles from airport, there is no shuttle service. Car service was 20 to 25 pounds.

Reviewed June 06, 2013

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9.7
Exceptional
Lucy from United Kingdom
Couple
Deluxe Double
Stayed 2 nights in April 2013

Fantastic luxurious hotel, convenient location. ”

The room was luxurious, breakfast was nice, great shower.

I was staying with my partner, we choose this hotel as it was located near to friends and family that we needed to visit. It was a luxurious room with a very nice shower. We arrived late and therefore did not check in to the hotel until 12 midnight, the staff were fine with this and still helpful at this late hour. We requested breakfast in bed by hanging our request on the door handle and this came promptly in the me morning . Breakfast was nice and they had a great variety on the menu.Parking was £10 a night which was fine as I knew in advance. The total stay with parking and breakfast was extremely reasonable for two nights in a luxurious hotel. Great hotel if you need the airport, business or family is located near. Otherwise there is not much else in the area.

Reviewed May 07, 2013

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8.0
Excellent
Sanjeev from United Kingdom
Couple
Deluxe Double
Stayed 1 night in October 2013

clean comfortable and friendly service.”

clean comfortable and friendly service.

Very clean comfortable & friendly service. Nicely designed rooms. Modern design. Small room but adequate for a couple. Not much to do in surrounding area. Its convenient for Heathrow Airport. Whilst there we saw Airline Captains arriving to stay for the night. Bar closes early at 11pm.

Reviewed October 16, 2013

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8.0
Excellent
tony from United Kingdom
Couple
Deluxe Twin
Stayed 1 night in April 2014

nice hotel for airport”

location, standard of room and helpful staff

very nice hotel, comfortable bed and nice room. Hotel nicely furnished throughout and helpful staff. was able to get a taxi from hotel to heathrow termimal 4 for just £15 which was nice and easy.

Reviewed June 11, 2014

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8.7
Excellent
Nirmal from United Kingdom
Couple
Deluxe Double
Stayed 1 night in April 2015

Very clean hotel hidden cost of £10 car park ”

Cleanliness, shower , tv and accessories

Stay was very good , was not told about £10 charge for car parking when booking hotel. Everything spot on just noise of planes and door banging in neighbouring rooms

Reviewed April 12, 2015

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8.3
Excellent
Morgan from Sweden
Couple
Deluxe Double
Stayed 2 nights in August 2013

Good standards, clean”

Standards, cleanliness, close to London

All OK besides frequent Heathrow flights over the hotel from early morning to late evening.

Reviewed August 08, 2013

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9.0
Exceptional
Ashleigh from Australia
Solo traveler
Deluxe Single
Stayed 1 night in June 2014

Booked this hotel last minute, was not let down!”

Close to airport, friendly staff, excellent room quality

I literally booked this hotel the day before. I booked a Deluxe Single but upon arrival was upgraded to a Deluxe Double on the sixth floor. The room was big and you could see the planes coming in to land. I caught a bus to the airport in the morning for 2.40 pounds. Great staff, I will definitely return to this hotel.

Reviewed June 21, 2014

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8.7
Excellent
Jingyi from China
Solo traveler
Deluxe Single
Stayed 1 night in September 2013

Nice n clean hotel with great shower”

Close to airport, bit hard to find n great shower

It was nice, the room is big enough for me n the shower is great. Single bed was a little bit small bt soft. When i reach the airport, neither the driver or airport staff know this place. The web said its on the great west road but the taxi driver took me there n couldnt find the hotel. The driver told me the adress was wrong n it was actually pn bath road or something. Besides, the Internet connection is not so stable. I called for morning call bt somehow the staff didn't call me.

Reviewed September 25, 2013

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6.7
Good
Bee from Singapore
Family with teens
Deluxe Triple
Stayed 1 night in September 2013

a good overnight stay for a airport hotel”

clean room, quiet surrounding and near airport

We just stayed for 1 night but noticed that there isn't much shops around the hotel except some takeaway and convenient stores. The metro station is about 20 minutes walk from hotel and as the neighbourhood is quite quiet so reckon it would be safer to walk back from metro station in a group if returning at night. The hotel charged £10 per night for parking is not reasonable as it is an airport hotel, overnight parking should be complimentary as an added service.

Reviewed September 19, 2013

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5.7
Sachin from India
Business traveler
Deluxe Single
Stayed 2 nights in September 2012

Lovely hotel with friendly staff”

Proximity to LHR

Quite ok hotel compared to other costly hotels around london heathrow. Rooms were not that good as they were expected to be.

Reviewed September 21, 2012

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9.0
Exceptional
ronald from Australia
Couple
Deluxe Double
Stayed 1 night in September 2012

very nice hotel, lovely rooms, very helpful staff.”

very helpful staff.

while staying at the hotel, their computers crashed. no wi-fi, no tv.not the fault of the hotel, just unfortunate. during this time, the staff were very helpful and obliging. if we are ever in the vicinity, we will definitely stay there.

Reviewed September 16, 2012

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8.7
Excellent
Joann from Australia
Solo traveler
Deluxe Double
Stayed 2 nights in June 2015

Happily recommend”

Convenience to tube, airport and easy access to Lindon

The staff were helpful, the hotel very clean, my room quiet ( dark when I chose it to be) and the bed very comfy. I would happily stay again if I wanted value for money and easy access to airport.

Reviewed June 11, 2015

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9.7
Exceptional
Tejinder from Canada
Solo traveler
Deluxe Twin
Stayed 4 nights in September 2013

Convenient”

Location, location and location

No major complaints. The provision of UHT long life milk in wee little cups was greatly appreciated. I wish they would put a vending machine in the lobby where one could purchase single serving size of the long life milk ie 250 mls to 300 mls size would be perfect for someone like me who likes a little tea with her milk!! As a safety issue, note shower floor was extremely slippery - this could be dangerous - and in this day and age surely a gritty surface can be applied to prevent a slip and fall accident.

Reviewed September 22, 2013

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