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Interior view, Park Plaza County Hall Hotel in London
Superior Double, Park Plaza County Hall Hotel in London
Entrance, Park Plaza County Hall Hotel in London
Lobby, Park Plaza County Hall Hotel in London
Lobby, Park Plaza County Hall Hotel in London
Interior view, Park Plaza County Hall Hotel in London
Fitness center, Park Plaza County Hall Hotel in London

Removed from saved list

8.7

Excellent

14,157 reviews

14,157 reviews

View13
Housekeeping11
Breakfast7
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Leake Street Tunnel
60 m
Mary Seacole Statue
130 m
The Vaults
170 m
Florence Nightingale Museum
170 m
Scooterworks
200 m
Popular landmarks
London Eye
320 m
Big Ben
600 m
National Gallery
1.2 km
Buckingham Palace
1.8 km
The British Museum
2.1 km
Closest landmarks
London Duck Tours
240 m
Lower Marsh South Bank Market
240 m
Shrek's Adventure
250 m
Waterloo Upper Marsh
250 m
Gramex Classical and Jazz
260 m

Park Plaza County Hall Hotel

1 Addington Street, Waterloo and Southwark, London, United Kingdom, SE1 7RY - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

330 meters to public transportation

Check-in [24-hour]

Excellent view

Inside city center

330 meters to London Eye

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Sauna

Luggage storage

Spa

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.8
Location rating8.9
Nearest airportLondon City Airport (LCY)
Distance to airport11.5 km

Rooms available at Park Plaza County Hall Hotel

Excellent
Room comfort & quality

8.3

Penthouse Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Executive Studio
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Studio
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed & 1 sofa bed a...
Enter dates to see prices
Superior Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
SUITE Penthouse-1 Bedroom
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Superior Twin
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Junior Suite with London Eye View
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Other
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices

Frequently asked questions

Does Park Plaza County Hall Hotel have bars on the premises?

Enjoy your getaway the best way with a beverage in your hand at Park Plaza County Hall Hotel's bar readily available right in front of your doorstep for whenever you need a sip or two.

Does Park Plaza County Hall Hotel have a fitness center?

Park Plaza County Hall Hotel features free 24-hour fitness center that is suitably located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Is car parking available at Park Plaza County Hall Hotel?

Park Plaza County Hall Hotel has car park nearby with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Park Plaza County Hall Hotel offer an option for contactless check-in and check-out?

At Park Plaza County Hall Hotel, guests can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

At what time of the year is Park Plaza County Hall Hotel most popular?

Park Plaza County Hall Hotel's most popular month where verified guests travelers have stayed the most is in May.

What was the average room rate for Park Plaza County Hall Hotel been in the past month?

The typical room rate for Park Plaza County Hall Hotel in the past month is 291.53 GBP, compared to city's average of 185.86 GBP.

In which languages can Park Plaza County Hall Hotel's staff members communicate?

Park Plaza County Hall Hotel can converse in 15 languages and supports popular languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do visitors love most about Park Plaza County Hall Hotel?

Past visitors that stayed at Park Plaza County Hall Hotel have given this property a rating of 8.948 for its remarkable location as the main highlight for their stay.

What is the typical rating that verified Business travelers' have given to Park Plaza County Hall Hotel?

Verified business travelers that have stayed at this property have given Park Plaza County Hall Hotel an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Park Plaza County Hall Hotel?

Past families with young children that have stayed at this property have given Park Plaza County Hall Hotel an average rating of 8.5. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about Park Plaza County Hall Hotel

  • 10

    Exceptional
    Staff 

    "Staff super helpful and friendly and room was very clean."

    Ian

    |

    June 19, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The room was compact but clean."

    Gail

    |

    October 29, 2021

  • 10

    Exceptional
    Location

    "Great location London dungeon shrek worl Sea life centre and London Eye within minutes have a great time x"

    Paris

    |

    February 18, 2022

Property ranking|Compared to 9,975 London properties
See all rankings
Room comfort score
8.3/10
Location score
9/10
Cleanliness score
8.7/10
Cheapest price score
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Overall rating:

8.7

Excellent
14,157 reviews
Cleanliness
8.7
Facilities
7.9
Location
8.9
Read all reviews >
What travelers say they love:
I like this hotel.
Brenda from Philippines
Family with older children
More about Park Plaza County Hall Hotel

More about Park Plaza County Hall Hotel

Park Plaza County Hall Hotel

Get the most out of your trip in London when you stay at Park Plaza County Hall Hotel. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine London that most travelers never see, with a stay at Park Plaza County Hall Hotel -- located only 320 m from London Eye.
Have a hassle-free trip while enjoying the services and amenities offered by Park Plaza County Hall Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring London even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Park Plaza County Hall Hotel thanks to the hotel's dry cleaning service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Park Plaza County Hall Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Park Plaza County Hall Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Park Plaza County Hall Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Park Plaza County Hall Hotel offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Park Plaza County Hall Hotel is the perfect spot to explore London's fascinating cultural sights and attractions. An afternoon of browsing the works at The British Museum located 2.1 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 2.8 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

12 mentions

Breakfast

11 mentions

View

5 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Bulgarian
  • Danish
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Taxi service

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
LItaliano
  • Cuisine: Italian
  • Menu: Buffet

Location

1 Addington Street, Waterloo and Southwark, London, United Kingdom, SE1 7RY
Excellent
Location

8.9

Airports
  • London City Airport (LCY)
    11.5 km 35 min drive
  • Heathrow Airport (LHR)
    23.7 km 53 min drive
Public transportation
  • London Waterloo Train Station
    330 m 7 min walk
  • Lambeth North Tube Station
    390 m 5 min walk
Hospital or clinic
  • Cam Pharmacy
    550 m
Shopping
  • Camden Market
    4.9 km
Convenience store
  • WHSmith
    310 m 4 min drive
Cash withdrawal
  • ATM
    130 m 2 min walk

What's nearby

Popular landmarks
  • London Eye
    320 m
  • Big Ben
    600 m
  • National Gallery
    1.2 km
  • Buckingham Palace
    1.8 km
  • The British Museum
    2.1 km
  • Tower Bridge
    2.9 km
  • Tower of London
    2.9 km
  • Madame Tussauds London
    3.6 km
  • V&A - Victoria and Albert Museum
    3.9 km
  • Natural History Museum
    4.2 km
Nearby landmarks
  • Leake Street Tunnel
    60 m
  • Mary Seacole Statue
    130 m
  • The Vaults
    170 m
  • Florence Nightingale Museum
    170 m
  • Scooterworks
    200 m
  • Orso Major Gallery
    220 m
  • County Hall
    220 m
  • London Aquarium
    220 m
  • SEA LIFE London Aquarium
    230 m
  • Old Vic Tunnels
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 9 or more rooms, different policies and additional supplements may apply.
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)15 GBP
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 399
  • Room voltage240
  • Most recent renovation2008

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Park Plaza County Hall Hotel from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.7
Facilities7.9
Location8.9
Room comfort and quality8.3
Service8.2
Value for money7.8
High score for London
Rating
9+ Exceptional (86)
8-9 Excellent (56)
7-8 Very Good (46)
6-7 Good (24)
<6 Below Expectation (21)
Time of the year
Mar - May (61)
Jun - Aug (45)
Sep - Nov (61)
Dec - Feb (66)

Show reviews that mention 

Showing 233 verified guest comments
12345
10.0
Exceptional
Ferhat from United Kingdom
Couple
Penthouse Suite
Stayed 2 nights in August 2020

Penthouse with amazing views over London.”

My 2 night's stay in the penthouse was wonderful for our anniversary. We were lucky enough to get the penthouse with London eye view and a large terrace breakfast in the morning on the terrace was amazing. Thank you so much Park Plaza for making our stay memorable !!!

Reviewed August 20, 2020

See room deals

10.0
Exceptional
Ian from Australia
Solo traveler
Superior Double
Stayed 1 night in June 2022

Nice”

Staff super helpful and friendly and room was very clean.

Reviewed June 20, 2022

See room deals

Thank you for your feedback, Ian. I am thrilled to read about the service provided by our hospitable team and the positive comment about the cleanliness of our hotel. Your feedback is highly appreciated and will be shared with our team who strives every day to keep the high standard of our hotel. We look forward to your next visit. Kind regards, Jeffrey

Responded June 21, 2022
Park Plaza County Hall Hotel
10.0
Exceptional
Paris from United Kingdom
Family with young children
Executive Studio
Stayed 1 night in February 2022

Great location”

Great location London dungeon shrek worl Sea life centre and London Eye within minutes have a great time x

Reviewed February 19, 2022

See room deals

Dear Paris, thank you for taking the time to review us. We are delighted to learn that you enjoyed your stay with us, and glad to see that you enjoyed our London attractions. We look forward to your next stay. Kind Regards, Irene

Responded February 22, 2022
Park Plaza County Hall Hotel
9.2
Exceptional
Gail from United Kingdom
Family with young children
Superior Twin
Stayed 1 night in October 2021

Central location”

The location is central to the London Eye and only 20 minutes walk to Covent Garden along the river. The room was compact but clean. The wifi was strong enough to hold a one hour video conference call, which surprised me.

Reviewed October 29, 2021

See room deals

9.2
Exceptional
MaCecille from Philippines
Couple
Penthouse Suite
Stayed 3 nights in October 2019

value for money”

good location, could be crowded during breakfast

Reviewed March 15, 2021

See room deals

Thank you for the review, MaCecille! We are glad to see you had a pleasant stay with us and enjoyed the central location of the hotel. We hope to have the pleasure of welcoming you back again in the future! Kind Regards, Federica

Responded March 16, 2021
Park Plaza County Hall Hotel
8.4
Excellent
Lucy from United Kingdom
Business traveler
Superior Double
Stayed 1 night in August 2020

Great service”

Stayed for one night for business. COVID so cant speak to the facilities but the room was large and comfortable and the staff were friendly, kind and helpful. Also, express check-out is the best! Just drop your key and go. Excellent.

Reviewed August 05, 2020

See room deals

Thank you for your feedback, Lucy. We are so delighted you enjoyed your stay with us, it is lovely to see our team made an impression on you and that you loved the express check-out. We hope we can welcome you back next time you are visiting London. Best regards, Lucy

Responded August 07, 2020
Park Plaza County Hall Hotel
8.4
Excellent
Amanda from South Africa
Family with teens
Superior Double
Stayed 2 nights in October 2022

Revamp required - Room”

Very old fashioned styled room and small and bulky.

Reviewed December 03, 2022

See room deals

8.4
Excellent
Neil from United Kingdom
Couple
Junior Suite
Stayed 1 night in August 2020

Lovely hotel ”

Lovely hotel how ever was very disappointed when I specifically asked and paid for a suite with a balcony and wasnt given this , when I raised this at hotel was told sorry dont have any other rooms which I think at very least should of been given some form of refund as wasnt given what I asked and paid for

Reviewed August 12, 2020

See room deals

7.6
Very good
Samila from Singapore
Family with young children
Stayed 3 nights in March 2020

HOTEL VIEW”

Our room faced the London Eye so that was superbly awesome. We booked the Suite. The sitting room with TV has no window, though. No view. That felt a little cooped up. We just hung out in our room all the time - bright and nice view. Burgers from the restaurant were dry and hard to eat. But the kids love their pizzas! The potions were huge! Breakfast is a pretty decent spread - they served the same food each day though. Overall, a pleasant stay! Oh, the concierge were helpful too - Mr Kevin and Ronald! 👍🏼

Reviewed March 22, 2020

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7.6
Very good
Lauro from Philippines
Family with teens
Stayed 6 nights in December 2019

Excellent location”

Very near the London Eye where we had the chance to watch the New Year's Eve fireworks from our junior suite room. Conveniently located near Westminster bridge and just a few blocks away from Waterloo underground station. Had some issues on room charges but was eventually cleared. Overall, we had a good stay!

Reviewed February 06, 2020

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Thank you for sharing your experience, Lauro! We are happy to see you had a pleasant stay with us and it is wonderful that our team resolved your issues promptly. We hope you will consider us for your next stay in London, we will be aiming to deliver 10/10 experience! -Ilona

Responded February 07, 2020
Park Plaza County Hall Hotel
6.0
Filmer from Philippines
Couple
Superior Twin
Stayed 5 nights in December 2019

Above average”

We booked on new year’s eve and there was no information provided to us about happenings outside the hotel. We cannot go back to the hotel during NYE and we ended up celebrating it outside. - Bathtub in our room have molds - TV is positioned in the corner where the cabinet is blocking the view. - waited for than hour to get inside the room after checked in

Reviewed January 05, 2020

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Dear Filmer, thank you for your feedback. We are disappointed that your stay with us did not live up to expectations. Please accept our apologies for the issues that you encountered, this is not at all typical of the high service standards we aim for and we are sorry to have fallen short on this occasion. We really hope we can welcome you back as we would love the opportunity to win back your trust by truly exceeding your expectations on your next stay with us. Best regards, Lucy

Responded January 13, 2020
Park Plaza County Hall Hotel
5.2
Shendelle from Australia
Family with teens
Stayed 1 night in December 2018

disappointed”

Heating was broken and wouldn't turn down. Reception tried to do it from their computer but that did nothing. We were all extremely hot and couldn't sleep at all. No compensation. When breakfast came we were moved to a room that wasn't even the main restaurant or dining room. The food there was cold and disgusting. I spoke with the manager and we were moved to restaurant were the quality of food was fresher. Overall it was a terrible stay but the location was so close to everything.

Reviewed January 14, 2020

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Dear Shendelle, thank you for sharing your experience. We would like to extend our apologies for the issue you encountered with your room and at breakfast. This is certainly not the impression we wish to leave our guests and we are disappointed to have fallen short on this occasion. We would very much like the opportunity to welcome you back and make it up to you in future. Warm regards, Lucy

Responded January 15, 2020
Park Plaza County Hall Hotel
9.3
Exceptional
Abigail from United States
Solo traveler
Stayed 5 nights in March 2014

Clean, great location, great price”

Location, staff, cleanliness

The Park Plaza County Hall is centrally located right by the Westminster Bridge. Big Ben, Parliament, Westminster Abbey, and the London Eye are only a three minute walk away from the hotel. The staff at this hotel is very friendly and helpful, and the rooms are very clean and accommodating. I am very happy overall with my stay here and would recommend it.

Reviewed March 19, 2014

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9.3
Exceptional
Tim from United Kingdom
Family with teens
Stayed 2 nights in January 2010

Great location ”

Location, Price, Room Size, Service
Nothing

This is an excellent hotel in London at an excellent price, the rooms are spacious and clean, it is less than a minutes walk from Waterloo Main Line station. Right next to County hall which is great for The London Eye and river trips. Just off Westminster bridge so close to parliament etc. It's a short walk along the south bank then cross the river and you are in Covent Garden.

Reviewed February 12, 2010

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10.0
Exceptional
Paul from United States
Couple
Superior Double
Stayed 7 nights in June 2017

THE EVERYTHING HOTEL”

Location location location. Fantastic fantastic fantastic . This hotel is in the heart of the action . Close to Waterloo and Westminster stations both of which can get you anywhere in London if not England. The concierge knows absolutely everthing there is to know about all tourist attractions and how to get there which is important. Nearby restaurants and 24 hour mini marts for any things you might need or have forgotten . Some popular attractions are walking distance . Hotel desk staff is extremely friendly and check in and check out was a breeze. Our view was amazing both day and night. We would heartily recommend this hotel to anyone that wants to enjoy London. Cheers!!!

Reviewed June 10, 2017

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Dear Paul Thank you for your wonderful review. The team and I are thrilled to read an amazing review such as your and we really appreciate your time to fill this out. We all hope that we have the chance to welcome you back again in the future! Kind Regards Bradley Werb Front of House Manager

Responded June 24, 2017
Park Plaza County Hall Hotel
7.0
Very good
Renee from United Kingdom
Family with teens
Stayed 2 nights in July 2010

A conveniently located hotel suitable for family e”

Convenient location, proximity to London attractions, decent sized studios fit for 3-4 people
Poor architectural design in the rooms, no hair conditioner

This was my family's second stay at County Hall Park Plaza. Much has changed since last year's visit. There is a new (and more expensive) Park Plaza hotel on the roundabout right across the road, and the roads have been altered as a result. The area has also become livelier with more patrons at the bar on the ground floor. Breakfast buffet on the mezzanine was always a packed affair. Even though it is a relatively "new" hotel (approx 2 yrs), the place is starting to show premature wear and tear due to poor architectural design. The sliding frosted glass door to the bathroom jams easily, and it took the staff a good hour to fix it. The towel rack above the bath is set at an unusual height, making it very difficult to reach unless you are over 5"7 and standing IN the bathtub. Water from the adjacent shower also gets sprayed into the bathtub (no glass partition!). There are also multiple nicks on the wooden wall panels from furniture being knocked about, and coffee stains on tables. Nevertheless, the rooms are still clean, presentable, with modern neutral decor. Beds comfortable (you can request different pillow types). For the price (incl. breakfast and internet) and for the location (5-10 min walk to Waterloo tube station), it's still a convenient hotel that I would recommend to others, especially families with children or 3 adults travelling and looking for affordable studios in the city.

Reviewed July 06, 2010

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9.6
Exceptional
Mohammad from United Kingdom
Family with young children
Stayed 3 nights in December 2016

Great choice”

The hotel location is great for family holidays. It's two minutes walk from London eye, Sea life, Shrek, and london dungeons. Infront of the hotel entrance is a major bus stop and behind it is Waterloo station. That would take you anywhere in london. Westminister and Big Ben is across westminister bridge, which is max 10 mintues walk. The hotel rooms are great, with wonderful and friendy staff that would try their best to make you comfortable. Thank you for a great stay

Reviewed December 28, 2016

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6.7
Good
Patricia from Philippines
Family with young children
Stayed 5 nights in July 2014

Good Hotel but location is over rated, too crowded”

accommodating staff, clean and big rooms

Our stay in Park Plaza county Hall was okay but not great. I was expecting the location to be very good as reviewed by many hotel goers. There are ups and downs to the location, yes it is close to the attractions, but it also this very reason why I do not recommend this hotel if you are not into crowded areas and streets. There were just way too many people/tourists in the areas wanting to see the Big ben, westminster abbey and everything else that is close by. All these attractions can be seen in a day so do you really want to stay in a busy area? if so, then go for it Park Plaza County Hall is right for you. One good thing about this hotel is the staff, they were all very nice and accommodating. I just wish the management extended a little more knowing that there we came in late from a 16 hour flight delay due to a super typhoon in the Philippines which if I may add was all over the news BBC and CNN. We paid for one night (2 triple rooms) which was just wasted. Our rooms didn't come with breakfast, so that would have been nice if they gave that or just even a bread basket of fruits. Speaking of food, we ate once in the hotel, room service at that, it was terrible! I recommend that you just go to the nearby restaurants and the starbucks across the street.

Reviewed July 29, 2014

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8.0
Excellent
Mark from Singapore
Couple
Stayed 1 night in May 2015

Comfortable hotel in a very convenient location”

Location, clean room, good food options in vicinity

Had a pleasant stay at Park Plaza County Hall. Hotel is right next to the Waterloo tube/rail station for easy access. Check-in and check-out were smooth and room was clean.

Reviewed May 27, 2015

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8.7
Excellent
Adam from United Kingdom
Business traveler
Stayed 2 nights in June 2015

Proper 4* hotel”

Location, friendly, modern

great location one block behind London eye and five mins walk from Waterloo station (maybe a touch too far with big luggage) - this is a proper, clean, modern and professional 4* hotel (not an ambitious 3 or overrated 5). Brad at checking was outstanding - all front and housekeeping staff were super friendly and often checked if everything was okay. Good spa, better than expected gym and breakfast was good (albeit repetitive) Room was upgraded - very nice layout, strong shower pressure, comfortable bed and windows were properly insulated so you could not really hear the traffic noise outside. Only quirk was my phone didn't work and dry cleaning was very expensive Good lobby bar downstairs - expensive though and most staff seemed inexperienced. No issue though. Wifi through the proper was good. I'd definitely stay again. Well executed place that management should be proud of.

Reviewed June 30, 2015

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