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Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank

Removed from saved list

8.4

Excellent

9,530 reviews

9,530 reviews

View18
Housekeeping16
Breakfast11
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Big Ben 1.1 km
London Eye 1.3 km
Buckingham Palace 1.8 km
National Gallery 2.0 km
The British Museum 3.1 km
Tower Bridge 3.5 km
V&A - Victoria and Albert Museum 3.6 km
Tower of London 3.6 km
Natural History Museum 3.9 km
Madame Tussauds London 4.2 km
Nearby landmarks
Pedlar's Park 120 m
Newport Street Gallery 270 m
Altitude 360 290 m
Millbank Tower 290 m
Tate Boat 320 m
Museum of Garden History 340 m
Lambeth Bridge 350 m
Lambeth Palace 400 m
Millenium Tree 400 m
Tate Britain 440 m

Park Plaza London Riverbank

18 Albert Embankment, Lambeth, London, United Kingdom, SE1 7TJ - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Lambeth, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

620 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.9
Location rating8.6
Nearest airportLondon City Airport (LCY)
Distance to airport11.9 km

Rooms available at Park Plaza London Riverbank

Excellent
Room comfort & quality

8.1

Suite River View
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 double bed and 1 sofa bed
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Executive River View
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 double bed
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Superior Twin
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Executive Twin
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed or 1 sofa bed
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Superior Double
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
One-Bedroom Suite with Kitchenette and Balcony - River View
...
  • Room size: 65 m²/700 ft²
  • River view
  • 1 queen bed and 1 sofa bed
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Studio with Sofabed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Executive Double
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
One-Bedroom Suite with Balcony and River View
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Plaza London Riverbank?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Plaza London Riverbank?

For those who wish to drive their own cars, Park Plaza London Riverbank has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Park Plaza London Riverbank?

Start your mornings right, with the continental and buffet breakfast options offered at Park Plaza London Riverbank. There's an additional charge of 22 GBP for adults and 22 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Plaza London Riverbank?

Park Plaza London Riverbank features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Park Plaza London Riverbank?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Park Plaza London Riverbank. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Park Plaza London Riverbank?

On-site venues and convenient event services make Park Plaza London Riverbank an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 650 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Park Plaza London Riverbank?

Park Plaza London Riverbank does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Park Plaza London Riverbank?

The closest train, metro, or bus station to Park Plaza London Riverbank is Vauxhall Railway Station, 610 m away.

What restaurants are nearby Park Plaza London Riverbank?

Park Plaza London Riverbank’s neighborhood is Lambeth which includes popular restaurants such as Mezemiso, Sirenas and Chino Latino.

What popular shopping places are close to Park Plaza London Riverbank?

Park Plaza London Riverbank is located in Lambeth area which features shopping places such as Newport Street Gallery, Cello Factory and Nine Elms Sunday Market.

What are popular attractions near Park Plaza London Riverbank?

Park Plaza London Riverbank is located in Lambeth area, which is famous for attractions such as Imperial War Museums, Pedlar's Park and Museum of Garden History.

What popular natural sightseeing spots are close to Park Plaza London Riverbank?

Park Plaza London Riverbank is located within Lambeth, which makes it conveniently close to natural sights including Millenium Tree, Eucalyptus and Archbishop's Park.

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Explore the neighborhood

What people love about Park Plaza London Riverbank

  • 10

    Exceptional
    Cleanliness

    "Very clean and welcoming"

    Pearl

    |

    October 26, 2021

  • 10

    Exceptional

    "We had the closest room to the river on the 8th floor and the views were stunning."

    Joseph

    |

    October 23, 2021

  • 10

    Exceptional
    Cleanliness

    "It was a suite which was very clean and the location was very convenient."

    Eustace

    |

    March 24, 2020

Property ranking|Compared to 6,422 London properties
See all rankings
Room comfort score
8.1/10
Cleanliness score
8.6/10
Cheapest price score
Value for money score
8/10
Better than
98
%
of London properties
Better than
97
%
of London properties
Better than
97
%
of London properties
Better than
96
%
of London properties
Overall rating:

8.4

Excellent
9,530 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
The hotel itself is impressive and Morden with really helpfu...
Amy from United Kingdom
Couple
More about Park Plaza London Riverbank

More about Park Plaza London Riverbank

Park Plaza London Riverbank

See all the incredible sights of London when you stay at Park Plaza London Riverbank. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Park Plaza London Riverbank, just 1.3 km from London Eye.
The facilities and services provided by Park Plaza London Riverbank ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Park Plaza London Riverbank. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Park Plaza London Riverbank also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Park Plaza London Riverbank can even have groceries delivered to their room for cooking, using the hotel's special service.
To fill your days, be sure to check out the fantastic facilities offered at Park Plaza London Riverbank. Pamper and indulge yourself with a visit to the steam room and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like the non-motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.


Around the property

There are many attractions to discover within close proximity to Park Plaza London Riverbank. Learn about the city's art history with a day at The British Museum located 3.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 3.6 km away, and you can always show your friends the time you went to London.


Reasons to stay here

Past guests rate facilities here higher than 98% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

18 mentions

Housekeeping

14 mentions

View

7 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • Full English/Irish
  • Buffet
Restaurants on site

Chino Latino

  • Cuisine: Asian
  • Menu: Buffet

Club Lounge

  • Cuisine: International
  • Menu: A-la-carte
Location
18 Albert Embankment, Lambeth, London, United Kingdom, SE1 7TJ
Excellent
Location

8.6

Airports

  • London City Airport (LCY)
    11.9 km 39 min drive
  • Heathrow Airport (LHR)
    23.2 km 56 min drive

Public transportation

  • Vauxhall Railway Station
    620 m 8 min walk
  • Vauxhall
    640 m

Hospital or clinic

  • Millbank Medical Centre
    480 m

Shopping

  • Camden Market
    5.8 km

Convenience store

  • WHSmith
    900 m 6 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Big Ben
    1.1 km
  • London Eye
    1.3 km
  • Buckingham Palace
    1.8 km
  • National Gallery
    2.0 km
  • The British Museum
    3.1 km
  • Tower Bridge
    3.5 km
  • V&A - Victoria and Albert Museum
    3.6 km
  • Tower of London
    3.6 km
  • Natural History Museum
    3.9 km
  • Madame Tussauds London
    4.2 km

Nearby landmarks

  • Pedlar's Park
    120 m
  • Newport Street Gallery
    270 m
  • Altitude 360
    290 m
  • Millbank Tower
    290 m
  • Tate Boat
    320 m
  • Museum of Garden History
    340 m
  • Lambeth Bridge
    350 m
  • Lambeth Palace
    400 m
  • Millenium Tree
    400 m
  • Tate Britain
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 9 or more rooms, different policies and additional supplements may apply.
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)22 GBP

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 489
  • Room voltage240
  • Year property opened2005
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Park Plaza London Riverbank from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.4
Location8.6
Room comfort and quality8.1
Service8.4
Value for money7.9
High score for London
Rating
9+ Exceptional (76)
8-9 Excellent (37)
7-8 Very Good (56)
6-7 Good (15)
<6 Below Expectation (21)
Time of the year
Mar - May (52)
Jun - Aug (55)
Sep - Nov (69)
Dec - Feb (29)
All guests (422)
All room types
All languages

Show reviews that mention 

Showing 205 verified guest comments
12345
10.0
Exceptional
Eustace from Australia
Family with teens
One-Bedroom Suite with Kitchenette (3 Adults)
Stayed 3 nights in March 2020

Professional and friendly staff”

We booked a triple room from 18/03/2020 to 21/03/2020 but due to the decrease of flights and closing the borders in Australia we had to check out on 19/03/2020. We were planning to request a refund from Agoda but the reservation staff were very helpful and gave us a refund for two days straightaway. It was a suite which was very clean and the location was very convenient. Breakfast was excellent. Unfortunately, we had to leave early but next time when we visit London we will definitely stay at Park Plaza London Riverbank Hotel.

Reviewed March 24, 2020

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10.0
Exceptional
Sheila from United Kingdom
Solo traveler
Superior Double/Twin
Stayed 1 night in May 2019

Calm clean oasis in excellent location ”

I wanted somewhere I would feel safe for a solo trip to London where I would be arriving late in the evening. Park Plaza London Riverbank was perfect with friendly and helpful staff and beautiful spacious rooms. Such a treat to be able to walk back to my hotel and climb into a clean comfortable bed after a long day. I was very pleased to be upgraded to a beautiful room with a view of the river. Thank you

Reviewed May 12, 2019

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Dear Sheila, Thank you for sharing your feedback regarding your recent stay. I am delighted to read that you enjoyed your stay with us and upgrading to a river view room was definitely worth it. We hope to see you again in the future for another wonderful stay. Kind regards, Guest Relations Team

Responded May 12, 2019
Park Plaza London Riverbank
10.0
Exceptional
Fran from Australia
Couple
Superior Double
Stayed 1 night in June 2019

Fran from Australia”

My husband and I stayed at Park Plaza Riverbank London for 3 nights and we were very comfortable. The room was spacious, clean and comfortable. It was a short walk to the train station and there is a great little pub called "The Rose" and other excellent restaurants close by. The staff were very friendly and helpful and we would definitely stay at this hotel again.

Reviewed July 10, 2019

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9.6
Exceptional
Leonie from United Kingdom
Couple
Executive River View
Stayed 1 night in October 2019

Beautiful hotel with an great location the only thing that let it down was the check in time.”

We were seeing a show so I requested early check-in through Agoda, when we arrived at 13:30 they said we couldn't check in yet. I know check in was at 14:00 but we had a show booked at 14:30 and I had requested early check in so I was hopeful to get in early. I explained and asked when we would be able to check in and the lady gave a bit of attitude and said "well 14:00". I asked if there was anywhere we could get changed and she did point us to the spa changing rooms which was very handy. The room was beautiful and clean with motorised curtains which was great to appreciate the view in the morning, only let down was only one bedside table. Breakfast was delicious and well worth the extra money. I would definitely stay here again as the negatives were very minor for me.

Reviewed November 01, 2019

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10.0
Exceptional
Charlotte
Couple
Superior Double
Stayed 1 night in May 2019

Perfect sanctuary in a busy city”

Amazing from arrival to departure. We had access to the executive lounge and breakfast which were well worth it. Beautiful views from exec lounge extremely friendly and welcoming staff with nothing too much bother. Central for underground, mainline trains buses and a great walk along the South bank giving a retreat from the hussle of the city. Would recommend and will be staying here again.

Reviewed May 23, 2019

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Dear Charlotte, Thank you for sharing your feedback and kind review. Kind regards, Guest Relations Team

Responded May 25, 2019
Park Plaza London Riverbank
10.0
Exceptional
Ryan from United Kingdom
Couple
Superior Double
Stayed 1 night in May 2019

Great location & views”

Great location overlooking the Thames river and only a 5 minute walk from Vauxhall tube station. Extremely friendly check in staff who went above and beyond to make my fiancée birthday even more special. Our room had fantastic views of the river and Westminster, plenty of choice at breakfast time. All in all great spot and would definitely return in the future.

Reviewed May 15, 2019

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Dear Ryan, Thank you for sharing your lovely feedback. Kind regards, Guest Relations Team

Responded May 15, 2019
Park Plaza London Riverbank
10.0
Exceptional
William from United States
Solo traveler
Superior Twin
Stayed 3 nights in July 2019

Fantastic location, great hotel”

Loved that intl outlets were available, and cabs were lined up waiting. Staff was very polite and room was impeccably clean! Very modern. Can’t say a single negative thing.

Reviewed July 13, 2019

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10.0
Exceptional
Joseph from Israel
Couple
Executive River View
Stayed 2 nights in October 2021

Magnificent thames view”

We had the closest room to the river on the 8th floor and the views were stunning. A fantastic welcome gift inc. a wine bottle, chocolatrs and baloons for a birthday was delivered by some cheerful staff members to our room, what a treat. Thank you so much!

Reviewed October 23, 2021

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10.0
Exceptional
Blanche from United Kingdom
Solo traveler
Superior Double
Stayed 1 night in August 2019

Brilliant, attentive team! Reception Manager was so helpful (sorry didn’t get name, French) ”

Considering how busy this hotel was, I felt like the team were extremely attentive ensuring my stay was a great experience. Book the executive rooms which are fab and access to the quiet executive lounge was a great benefit.

Reviewed August 13, 2019

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10.0
Exceptional
Anita from United Kingdom
Couple
Superior Double
Stayed 2 nights in December 2019

Amazingly helpful, friendly but professional staff. ”

Husband was/is poorly and staff could not do more to support. He did not leave hotel and they gave us complimentary cards for executive lounge so he had a view of river. Every department area had extremely nice staff. High praise truly deserved.

Reviewed December 16, 2019

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Hello Anita, We are so thankful for your kind review and 10/10 rating. It was a pleasure looking after you and your husband in Park Plaza Riverbank. We can't wait to see you again and create more memories with you. Best wishes from all the team members and Happy Holidays! - Niki

Responded December 19, 2019
Park Plaza London Riverbank
10.0
Exceptional
Jody
Couple
DOUBLE SUPERIOR - ENGLISH BREAKFAST
Stayed 1 night in March 2019

Lovely hotel”

Stayed here for a charity function, lovely staff , very clean rooms , nice gym , a really nice experience , would definitely use this hotel again

Reviewed March 18, 2019

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Dear Jody, Thank you for taking the time to share feedback regarding your recent stay. I am delighted to read that you enjoyed your stay with us and we hope we have the opportunity to welcome you back in the future. Kind regards, Guest Relations Team

Responded March 20, 2019
Park Plaza London Riverbank
10.0
Exceptional
Pearl from United Kingdom
Couple
Superior Twin
Stayed 1 night in October 2021

Loved my stay will come back ”

They were so friendly to my son and served him during breakfast. Very clean and welcoming

Reviewed October 26, 2021

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Thank you for the positive review, Carol! We are so happy that you and your son had a fantastic breakfast experience with us. We hope we'll have the pleasure of welcoming you again. Best Regards, Federica

Responded October 28, 2021
Park Plaza London Riverbank
9.6
Exceptional
Nelson from Singapore
Business traveler
Superior Double/Twin
Stayed 6 nights in April 2019

Good hotel”

It is very close to my conference. There is bus 77 right outside the hotel travelling to two of the nearest station. There is also a mini mart near the hotel. Room is clean and spacious. Only thing is the breakfast spread, it is the same varieties everyday. I stayed for six nights and it is always the same. Other than this, everything else is good.

Reviewed April 17, 2019

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Dear Nelson, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to read that you enjoyed your stay and we were able to meet your expectations. We hope we have the opportunity to welcome you back to the hotel for another fantastic stay. Kind regards, Guest Relations Team

Responded April 20, 2019
Park Plaza London Riverbank
10.0
Exceptional
SHARON from United Kingdom
Couple
Superior Double
Stayed 3 nights in September 2019

50TH BIRTHDAY CELEBRATION”

Wow fantastic hotel, location could not have been better, treated exceptionally well on arrival & the restaurant's food was amazing !! Cant wait to go back ......................

Reviewed September 18, 2019

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10.0
Exceptional
Mrs from United Kingdom
Couple
Superior Double
Stayed 1 night in August 2019

Exceptional”

We found the hotel and staff excellent and would stay in this hotel again without any doubt loved it .

Reviewed August 12, 2019

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9.2
Exceptional
Yiukow from United States
Solo traveler
Superior Double
Stayed 3 nights in October 2019

Problem in cleanliness”

Cleaning staff did not refill tissue box when it absolutely was only a few pieces left in the box when we checked in. They even not refilled in next couple days. They did not replaced the same number of towels after cleaning the room. One day missed a floor towel while the other days missed all small towels. The last day I guessed they sprayed cleaning liquid on the bathroom mirror but forgetting to clean it up. The mirror looked terribly dirty. It seems the whole cleaning procedure was not followed through. Everyday we left early for sightseeing and went back very late. Do not have energy to complaint about this . I did tell the staff in front desk and I hope it was helpful to them.

Reviewed October 13, 2019

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Thanks for sharing your experience on your stay, Yiukow. We are sorry that we couldn`t perform our best this time. Next time please feel free to contact us during your stay as we are here to help 24/7. Hope to wow you in the future. - Niki

Responded October 15, 2019
Park Plaza London Riverbank
10.0
Exceptional
Shaniece from United Kingdom
Group
Superior Double
Stayed 2 nights in August 2019

Absolutely amazing ”

Had the best time while staying here staff are fantastic can’t do enough for you , will definitely be going back 5*

Reviewed August 08, 2019

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10.0
Exceptional
kristina from United Kingdom
Couple
Superior Double
Stayed 2 nights in September 2019

Amazing hotel well worth the money!! ”

Amazing hotel, lovely staff, so many options for London hotels you won’t be disappointed here

Reviewed October 02, 2019

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Thank you for your feedback Kristina! It’s definitely a boost for us every time we hear positive reviews such as this. We really appreciate the great rating received and your recommendation. We hope to welcome you back to the hotel soon! Kind Regards, Federica

Responded October 04, 2019
Park Plaza London Riverbank
10.0
Exceptional
Sheelagh from Ireland
Couple
Superior Twin
Stayed 2 nights in July 2019

Excellent staff, good value for money , walking distance to London Eye, Westminster ”

Excellent staff

Reviewed July 13, 2019

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9.6
Exceptional
Jo from United Kingdom
Couple
Superior Double
Stayed 1 night in September 2019

Amazing location and lovely hotel”

Great location and easily accessible by public transport. Walking distance to tourist sights. Very comfortable and spacious room

Reviewed September 23, 2019

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