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Park Plaza London Waterloo
Park Plaza London Waterloo
Park Plaza London Waterloo
Park Plaza London Waterloo
Park Plaza London Waterloo
Park Plaza London Waterloo
Park Plaza London Waterloo

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8.4

Excellent

5,542 reviews

5,542 reviews

Housekeeping16
Breakfast6
View4
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Walkable places
Archbishop's Park

210 m

Scooterworks

230 m

Florence Nightingale Museum

260 m

Orso Major Gallery

280 m

The Vaults

310 m

Popular landmarks
London Eye

720 m

Big Ben

830 m

National Gallery

1.6 km

Buckingham Palace

2.0 km

The British Museum

2.5 km

Closest landmarks
Cam Pharmacy

140 m

SE1 Dental Care

160 m

Carlisle Lane car park

160 m

Waterloo Upper Marsh

200 m

Cambian Churchill

270 m

Park Plaza London Waterloo

6 Hercules Road, Lambeth, London, United Kingdom, SE1 7DU - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Lambeth, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

120 meters to public transportation

Front desk [24-hour]

Inside city center

710 meters to London Eye

Free Wi-Fi in all rooms!

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Spa

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.1
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport11.3 km

Rooms available at Park Plaza London Waterloo

Studio Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 super king bed and 1 sofa...
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One Bedroom Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed and 1 king bed
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Studio King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 sofa bed and 2 single bed...
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Executive Studio Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 sofa bed and 2 single bed...
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Executive Studio King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Superior Twin
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Superior Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Superior King Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Executive King Studio (3 Adults)
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 sofa bed and 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Park Plaza London Waterloo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Plaza London Waterloo?

For those who wish to drive their own cars, Park Plaza London Waterloo has a car park that's close to the hotel. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Park Plaza London Waterloo?

Wake up to a great buffet breakfast at Park Plaza London Waterloo. There's an additional charge of 21 GBP for adults and 20 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Plaza London Waterloo?

Park Plaza London Waterloo features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at Park Plaza London Waterloo?

On-site venues and convenient event services make Park Plaza London Waterloo an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 130 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Park Plaza London Waterloo?

Park Plaza London Waterloo does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Park Plaza London Waterloo?

Vauxhall Railway Station is the closest train, metro, or bus station, about 1.4 km away from Park Plaza London Waterloo.

What restaurants are nearby Park Plaza London Waterloo?

Restaurants including The Hercules, Joy Taste Restaurant and Hikari Sushi are popular in Park Plaza London Waterloo’s neighborhood which is known as Lambeth.

What popular shopping places are close to Park Plaza London Waterloo?

Shopping options in Park Plaza London Waterloo’s Lambeth neighborhood include Newport Street Gallery, Cello Factory and Nine Elms Sunday Market.

What are popular attractions near Park Plaza London Waterloo?

Park Plaza London Waterloo’s location in the Lambeth neighborhood makes it close to famous attractions including Imperial War Museums, Florence Nightingale Museum and Walcot Square Gardens.

What popular natural sightseeing spots are close to Park Plaza London Waterloo?

Park Plaza London Waterloo’s nearby natural sights include Archbishop's Park, Eucalyptus and Millenium Tree located in the same Lambeth area.

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Explore the neighborhood

What people love about Park Plaza London Waterloo

  • 10

    Exceptional
    Location

    "Love the hotel and very near to the tube."

    Debbie

    |

    May 30, 2022

  • 9.6

    Exceptional
    Staff 

    "It was amazing, lots of room and the staff were amazing"

    Koren

    |

    March 4, 2022

  • 7.2

    Very good
    Cleanliness

    "A good clean place in a good location"

    Sean

    |

    November 17, 2020

Property ranking|Compared to 6,454 London properties
See all rankings
Value for money score
8.1/10
Cleanliness score
8.7/10
Location score
8.7/10
Service score
8.5/10
Better than
97
%
of London properties
Better than
97
%
of London properties
Better than
96
%
of London properties
Better than
96
%
of London properties
Overall rating:

8.4

Excellent
5,542 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Expensive but really lovely hotel.
Louisa from United Kingdom
Couple
More about Park Plaza London Waterloo

More about Park Plaza London Waterloo

Park Plaza London Waterloo

Get the most out of your trip in London when you stay at Park Plaza London Waterloo. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine London that most travelers never see, with a stay at Park Plaza London Waterloo -- located only 710 m from London Eye.
At Park Plaza London Waterloo, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Park Plaza London Waterloo makes it easy to plan your day trips, sightseeing, and more around London. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Park Plaza London Waterloo thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Park Plaza London Waterloo are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Park Plaza London Waterloo even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Park Plaza London Waterloo begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Park Plaza London Waterloo goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Park Plaza London Waterloo is the perfect spot to explore London's fascinating cultural sights and attractions. An afternoon of browsing the works at The British Museum located 2.5 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 2.8 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 96% of the city's accommodation.
Facilities at this hotel are rated higher than 98% of other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

9 mentions

Housekeeping

8 mentions

Swimming Pool

4 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Blackout curtains
  • Board games/puzzles
  • Books/DVDs/music for children
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

Florentine

  • Cuisine: International, Italian
  • Menu: Buffet
Location
6 Hercules Road, Lambeth, London, United Kingdom, SE1 7DU
Excellent
Location

8.7

Airports

  • London City Airport (LCY)
    11.3 km 36 min drive
  • Heathrow Airport (LHR)
    23.8 km 53 min drive

Public transportation

  • Lambeth North Tube Station
    120 m 1 min walk
  • London Waterloo Train Station
    580 m 10 min walk

Hospital or clinic

  • Cam Pharmacy
    140 m

Shopping

  • Camden Market
    5.3 km

Convenience store

  • WHSmith
    460 m 5 min drive

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • London Eye
    720 m
  • Big Ben
    830 m
  • National Gallery
    1.6 km
  • Buckingham Palace
    2.0 km
  • The British Museum
    2.5 km
  • Tower Bridge
    2.8 km
  • Tower of London
    2.8 km
  • Madame Tussauds London
    4.0 km
  • V&A - Victoria and Albert Museum
    4.1 km
  • Natural History Museum
    4.4 km

Nearby landmarks

  • Lambeth North Tube Station
    120 m
  • Cam Pharmacy
    140 m
  • SE1 Dental Care
    160 m
  • Carlisle Lane car park
    160 m
  • Waterloo Upper Marsh
    200 m
  • Archbishop's Park
    210 m
  • Scooterworks
    230 m
  • Florence Nightingale Museum
    260 m
  • Cambian Churchill
    270 m
  • Orso Major Gallery
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until12:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)21 GBP

The property

  • Number of floors13
  • Number of restaurants2
  • Number of rooms 494
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Park Plaza London Waterloo from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.5
Location8.7
Service8.5
Value for money8.1
High score for London
Rating
9+ Exceptional (59)
8-9 Excellent (22)
7-8 Very Good (16)
6-7 Good (8)
<6 Below Expectation (18)
Time of the year
Mar - May (32)
Jun - Aug (32)
Sep - Nov (24)
Dec - Feb (35)
All guests (348)
All room types
All languages

Show reviews that mention 

Showing 123 verified guest comments
12345
10.0
Exceptional
Cheng from Malaysia
Couple
Superior Double
Stayed 1 night in May 2019

Excellent Stay ”

I really enjoyed my recent stay at the Park Plaza London Waterloo, all staff were friendly and helpful, special thanks to Kadi who assisted on my early check-in, she was extremely effective. The location of the hotel is great, approx. 50m from Underground Station (Lamberth North), pub and convenience store are just nearby. The room was clean and stylish, comfy bed. I highly recommend this hotel and definitely will come back in future.

Reviewed June 02, 2019

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Dear Cheng, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Lucy from United Kingdom
Group
Twin/Double room - Superior
Stayed 1 night in November 2019

Lovely one night stay ”

I stayed at the Park Plaza Waterloo with my mum. We were greeted with an upgrade and complimentary prosecco to the room as I’d mentioned to the hotel it was a surprise for their birthday. All staff were friendly and efficient. Room was lovely and clean. Experience was just really good!

Reviewed November 10, 2019

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Dear Lucy, We hope you come back soon for another Park Plaza London Waterloo experience. Best Regards, Ben Bigg Guest Relations Manager

Responded November 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Wai from Singapore
Family with teens
Studio Twin Room
Stayed 6 nights in June 2019

Exceptional”

We had great stay for 6 nights. Locations is great, easy access to subways/tubes/buses. Staff are very nice and pleasant. Room is super clean too :)

Reviewed July 25, 2019

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Dear Wai, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Elaine from United Kingdom
Family with teens
Superior Double
Stayed 1 night in July 2019

A safe, clean and inexpensive perfectly located hotel for us.”

Only con, chambermaid kept knocking to clean the room on checkout even though we still had 2 hrs to vacate.

Reviewed July 21, 2019

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Dear Elaine, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
9.6
Exceptional
Chi from Hong Kong SAR, China
Group
Studio King
Stayed 5 nights in February 2019

Exceptional”

The location of the hotel is great, just 2 minutes walk from Lambeth North tube station. The room is spacious and clean, but the breakfast is a bit dull, given that we have been staying in this hotel for 5 days and 4 nights. The staff can be more attentive to customer's request, as we have requested extra pair of slippers for 2 consecutive days, but still did not receive it. Overall speaking, I will still come back if i have a chance to visit London again.

Reviewed March 12, 2019

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Dear Chi , Thank you very much for taking the time to share your feedback with us. I am happy to hear that the room and the location of our property met your expectations. However, I was shocked to hear that you did not receive the extra amenities requested . Please note that your feedback will be communicated back to our teams. We hope to have the opportunity of welcoming you back in the near future. Best Regards, Eva Ranto-Stampoliou Reception Manager

Responded March 20, 2019
Park Plaza London Waterloo
10.0
Exceptional
Robinah from Sweden
Family with young children
Superior Twin
Stayed 1 night in May 2019

Loved every moment!”

Great location, spacious room #261, friendly staff who were at your service all day, lovely facilities. Only downside is the pool was a bit cold for my liking! A special Thanks to Ana and Lisa at Reception. Hugs from Robinah and Olivyah

Reviewed June 04, 2019

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Dear Robinah, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Paul
Couple
Superior King Room
Stayed 1 night in May 2019

Outstanding.”

Fantastic hotel, one of the best we've stayed in. Room was a superior king, very hi tech and modern. Used the steam room, sauna and pool. Breakfast was excellent. Highly recommended.

Reviewed May 04, 2019

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Dear Paul, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
9.6
Exceptional
Morgan from United Kingdom
Couple
Superior Double
Stayed 1 night in November 2019

Excellent stay!”

We stayed for 1 night for our wedding anniversary and couldn’t recommend the hotel more, the staff are all very friendly and helpful and they even put some chocolates and prosecco in our room for our anniversary which was much appreciated! The hotel is in a great location, the rooms are spacious and clean. 5*

Reviewed December 02, 2019

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Hello Morgan, Happy anniversary to you and your partner. We are very happy to hear that our team and service met your needs and expectations. We hope to have you back soon and take part in more of your life's celebrations and milestones. All the best, Federica (on behalf of General Manager)

Responded December 04, 2019
Park Plaza London Waterloo
10.0
Exceptional
Chun from Hong Kong SAR, China
Couple
Studio Twin Room
Stayed 7 nights in January 2020

Spacious Room, Facility, 4-star hotel, fast Wifi but no password is cyber-dangerious”

2 cons - Wifi does not have password, which post huge risks to any users - Water pressure from shower is bit too low. It gets worse on higher floors.

Reviewed February 19, 2020

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Thank you for the review, Chun. While we are happy to see that you had a pleasant stay with us, we are sorry to hear we have fallen short on some other aspects. We appreciate you bringing this matter to our attention, and hope this will not deter you from staying with us again. We look forward to welcoming you back again. Best Regards, Axel, General Manager

Responded February 20, 2020
Park Plaza London Waterloo
9.6
Exceptional
Reece from United Kingdom
Couple
Superior Double
Stayed 1 night in February 2019

Really impressed with everything that I received upon my visit”

I never normally go adventurous with hotels, always a Travelodge or Premier Inn. But this time for me and the mrs I thought we’d go for something a bit more out there. I was not disappointed, felt almost like royalty with doors being opened for me etc. All the staff were really helpful and the room was fantastic! Really enjoyed my stay and will 100% be back soon.

Reviewed February 15, 2019

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Dear Reece , I am excited to hear that you loved your stay. It is comments like yours which make our team proud and we are celebrating to have received a perfect score from you! Thank you very much; we can't wait to welcome you back. Best Regards, Eva Ranto-Stampoliou Reception Manager

Responded March 20, 2019
Park Plaza London Waterloo
10.0
Exceptional
Chun from Hong Kong SAR, China
Business traveler
Superior Double
Stayed 7 nights in January 2020

Decent price”

2 cons - Wifi does not have password, which post huge risks to any users - Water pressure from shower is bit too low. It gets worse on higher floors.

Reviewed February 19, 2020

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Thank you for the review, Chun. While we are happy to see that you had a pleasant stay with us, we are sorry to hear we have fallen short on some other aspects. We appreciate you bringing this matter to our attention, and hope this will not deter you from staying with us again. We look forward to welcoming you back again. Best Regards, Axel, General Manager

Responded February 20, 2020
Park Plaza London Waterloo
9.6
Exceptional
ALDRI from Indonesia
Family with teens
Studio King
Stayed 3 nights in December 2018

New hotel with very good location”

We loved this hotel, new, clean, fast check-in process, only 2 minutes walking to tube station/London Bus stop. We had Free wifi in our room, and the hotel is near with 24/7 supermarket.

Reviewed January 06, 2019

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Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Laura Radut Guest Relations Manager

Responded January 06, 2019
Park Plaza London Waterloo
9.6
Exceptional
wendy from United Kingdom
Couple
Superior King Room
Stayed 1 night in July 2019

Perfect weekend ”

The hotel went above and beyond to ensure my stay was perfect. It was a graduation treat from my parents and the hotel arranged fizz and macarons in the room for us. The room was spacious and light. Perfect! Thankyou

Reviewed July 25, 2019

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Dear Wendy, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
9.2
Exceptional
Jule from Germany
Couple
Superior Twin
Stayed 4 nights in October 2019

Great Stay!”

Our stay was absolutely great. The location of the hotel is perfect for a city trip, we could walk everywhere. The staff was very helpful and answered our questions at any time. We were also able to store our luggage free of charge until the evening after the check-out. The only thing I have to criticize is the bathroom. It looks chic. But it is not practical. You can look into the toilet at any time, because the door is made of glass. Unfortunately we also heard the water pipe or something like that very loud at night. What was great again was the lighting system in the rooms and the darkening, really perfect! We'll be happy to come back!

Reviewed October 31, 2019

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Dear Julie, Thanks for sharing your review, delighted you had a lovely stay with us. Best Regards, Ben Bigg Guest Relations Manager

Responded November 03, 2019
Park Plaza London Waterloo
10.0
Exceptional
Debbie from Singapore
Family with young children
Executive Studio King
Stayed 3 nights in May 2022

Very good choice”

Love the hotel and very near to the tube. Will highly recommend here!

Reviewed May 31, 2022

See room deals

9.6
Exceptional
Thomas from United Kingdom
Solo traveler
Superior Double
Stayed 1 night in June 2019

Good hotel ”

Very good hotel all the staff and facilities were amazing, only issue I had is the walls are quite thin I could hear next doors window blind going up in the morning and I could also hear somebody’s toilet flushing I’m guessing from the upstairs room maybe this needs fixing in room 731 I stayed.

Reviewed June 20, 2019

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Dear Thomas, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and great score! Your constructive feedback is highly appreciated. Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Magdalena from Poland
Solo traveler
Twin/Double room - Superior
Stayed 1 night in May 2019

Rewelacyjny hotel”

Nowoczesne ,przestronne ,czyste pokoje. Blisko do stacji metra. Polecam

Reviewed May 30, 2019

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Dear Magdalena, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
Jean from United Kingdom
Family with teens
Studio Twin Room
Stayed 1 night in July 2019

Excellent !”

View from the room was stunning

Reviewed July 18, 2019

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Dear Jean, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Vanessa Xavier Dias Guest Relations Manager

Responded August 10, 2019
Park Plaza London Waterloo
10.0
Exceptional
boyoung from South Korea
Solo traveler
Superior Twin
Stayed 4 nights in October 2019

good condition hotel”

very good choice hotel.

Reviewed October 10, 2019

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Dear Boyoung, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! Best Regards, Ben Bigg Guest Relations Manager

Responded October 12, 2019
Park Plaza London Waterloo
10.0
Exceptional
mariama from Sweden
Solo traveler
Twin/Double room - Superior
Stayed 2 nights in December 2019

Exceptional”

It was very nice and lovely staff

Reviewed December 19, 2019

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