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pentahotel Birmingham
pentahotel Birmingham
pentahotel Birmingham
pentahotel Birmingham
pentahotel Birmingham
pentahotel Birmingham
pentahotel Birmingham

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8

Excellent

3,506 reviews

3,506 reviews

Housekeeping2
Food & Dining1
Shops1
See map

8.1

Excellent

Location rating score

Excellent location - 60 meters from city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
BudoKan Martial Arts Centre

30 m

Oriental Supermarket

50 m

St Luke's Church Centre

210 m

O2 Academy Birmingham

260 m

Horsefair Mural

330 m

Popular landmarks
Birmingham Hippodrome

420 m

Birmingham Back to Backs

460 m

Birmingham New Street Railway Station

620 m

Symphony Hall

780 m

Library of Birmingham

800 m

Closest landmarks
Ultimate Fitness

40 m

NCP Horsefair

240 m

Cycle Parking

260 m

NCP Gough Street

280 m

Attwood Green Health Centre

330 m

pentahotel Birmingham

Ernest Street / Holloway Head, Birmingham City Center, Birmingham, United Kingdom, B1 1NS - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. You'll love staying in Birmingham City Center, with public transport only 620 m away by for day trips and city visits. Don't leave before paying a visit to the famous Cadbury World. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Birmingham

Check-in [24-hour]

620 meters to public transportation

420 meters to Birmingham Hippodrome

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Pets allowed

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Birmingham every 17 minutes on Agoda.com
Value for money7.7
Distance to city center1.1 km
Location rating8.1
Nearest airportBirmingham Airport (BHX)
Distance to airport11.8 km

Rooms available at pentahotel Birmingham

Excellent
Room comfort & quality

8.7

Standard Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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Penta PlayerPad Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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Penta Plus Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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DOUBLE 1 Queen Bed Mobility Accessible Room
...
  • Room size: 19 m²/205 ft²
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DOUBLE 1 Queen Bed Mobility Accessible Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
DOUBLE 1 Queen Bed Mobility Accessible Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
penta Standard Double Room
...
  • Room size: 19 m²/205 ft²
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penta Standard Twin Room
...
  • Room size: 19 m²/205 ft²
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penta Standard Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
DOUBLE 1 Queen Bed Mobility Accessible Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at pentahotel Birmingham?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to pentahotel Birmingham?

For those who wish to drive their own cars, pentahotel Birmingham has a car park right on site for maximum convenience. Parking is available for a fee of 16 GBP per day. If you're looking for an easy way to get around Birmingham with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at pentahotel Birmingham?

Start your mornings right, with the continental and buffet breakfast options offered at pentahotel Birmingham. A selection of food types including western and halal breakfast options is available for guests. There's an additional charge of 15 GBP for adults and 7.5 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at pentahotel Birmingham?

Pentahotel Birmingham features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, kosher and vegetarian diets are prepared with the utmost care and attention.

Can special events be hosted at pentahotel Birmingham?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at pentahotel Birmingham. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at pentahotel Birmingham?

On-site venues and convenient event services make pentahotel Birmingham an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 40 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at pentahotel Birmingham?

Pentahotel Birmingham does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to pentahotel Birmingham?

Birmingham New Street Railway Station is the closest train, metro, or bus station, about 620 m away from pentahotel Birmingham.

What restaurants are nearby pentahotel Birmingham?

Restaurants including ShanghaiYe Restaurant & Karaoke Bar, Pad Thai and SO mezze & lounge are popular in pentahotel Birmingham’s neighborhood which is known as Birmingham City Center.

What popular shopping places are close to pentahotel Birmingham?

Located in the Birmingham City Center area, pentahotel Birmingham is close to great shopping choices like Bullring & Grand Central Birmingham, Grand Central and The Mailbox.

What are popular attractions near pentahotel Birmingham?

Guests at pentahotel Birmingham can easily visit National SEA LIFE Centre Birmingham, Birmingham Museum & Art Gallery and Birmingham Back to Backs located in the Birmingham City Center area.

What popular natural sightseeing spots are close to pentahotel Birmingham?

Pentahotel Birmingham is located in the Birmingham City Center area, which is famous for natural sightseeing destinations such as City Centre Gardens and Redpoint Climbing Centre.

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Explore the neighborhood

What people love about pentahotel Birmingham

  • 9.6

    Exceptional
    Location

    "Great location, excellent facilities, good value for money."

    Abigail

    |

    November 10, 2020

  • 9.6

    Exceptional

    "Overall great stay - thank-you"

    Abigail

    |

    November 10, 2020

  • 10

    Exceptional
    Cleanliness

    "Lovely clean modern room very spacious!"

    Karen

    |

    March 13, 2020

Property ranking|Compared to 876 Birmingham properties
See all rankings
Room comfort score
8.7/10
Cleanliness score
8.3/10
Value for money score
7.7/10
Location score
8.1/10
Better than
99
%
of Birmingham properties
Better than
97
%
of Birmingham properties
Better than
96
%
of Birmingham properties
Better than
95
%
of Birmingham properties
Overall rating:

8

Excellent
3,506 reviews
Cleanliness
8.3
Facilities
7.1
Location
8.1
Read all reviews >
More about pentahotel Birmingham

More about pentahotel Birmingham

pentahotel Birmingham

Wake up to a magical day and enjoy all that Birmingham offers with a stay at pentahotel Birmingham. Sampling the authentic culture of Birmingham is easy with a stay at pentahotel Birmingham, just 5.2 km from Cadbury World. Stay close to Birmingham New Street Railway Station. just 620 m away. Convenient access and easy transportation options let you pack more into every day of your vacation.
pentahotel Birmingham provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Birmingham. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and blackout curtains in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, instant coffee and instant tea in some rooms.
pentahotel Birmingham also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. pentahotel Birmingham is ready to serve your most specific needs. A selection of food types including kosher options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
pentahotel Birmingham offers wonderful recreational facilities for guests to enjoy. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Breakfast

4 mentions

Food & Dining

2 mentions

Internet

2 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Czech
  • Dutch
  • French
  • German
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Outdoor recreational features
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Close-caption TV
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Concierge
  • Daily cleaning
  • Desk
  • Free tea
  • Hair dryer
  • Hand sanitizer
  • Heating
  • High chair
  • High floor
  • Hypoallergenic
  • Iron and ironing board
  • Linens
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Reading light
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Self-closing door
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
  • Buffet
Restaurants on site

pentalounge

  • Cuisine: American, European, British
  • Menu: Buffet, A-la-carte
Location
Ernest Street / Holloway Head, Birmingham City Center, Birmingham, United Kingdom, B1 1NS
Excellent
Location

8.1

Airports

  • Birmingham Airport (BHX)
    11.8 km
  • Coventry Airport (CVT)
    30.8 km

Public transportation

  • Birmingham New Street Railway Station
    620 m
  • Five Ways Train Station
    670 m

Hospital or clinic

  • Attwood Green Health Centre
    330 m

Shopping

  • Bullring & Grand Central Birmingham
    820 m

Convenience store

  • Sainsbury's Local
    740 m

Cash withdrawal

  • ATM
    150 m
What's nearby

Popular landmarks

  • Birmingham Hippodrome
    420 m
  • Birmingham Back to Backs
    460 m
  • Birmingham New Street Railway Station
    620 m
  • Symphony Hall
    780 m
  • Library of Birmingham
    800 m
  • Birmingham Museum & Art Gallery
    860 m
  • National SEA LIFE Centre Birmingham
    900 m
  • Thinktank Birmingham Science Museum
    1.6 km
  • Cadbury World
    5.2 km
  • National Exhibition Centre
    12.5 km

Nearby landmarks

  • BudoKan Martial Arts Centre
    30 m
  • Ultimate Fitness
    40 m
  • Oriental Supermarket
    50 m
  • St Luke's Church Centre
    210 m
  • NCP Horsefair
    240 m
  • Cycle Parking
    260 m
  • O2 Academy Birmingham
    260 m
  • NCP Gough Street
    280 m
  • Attwood Green Health Centre
    330 m
  • Horsefair Mural
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1.1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)15 GBP
  • Daily Internet/Wi-Fi fee7.5 GBP

The property

  • Local Tax ID/ Rental License0
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 131
  • Year property opened2009
  • Most recent renovation2014

Parking

  • Daily parking fee16 GBP
Property announcements

Please note that on-site private parking spaces are limited and are on a first-come, first-served basis. There is also public parking possible at the Mailbox at a 15% discounted rate. Guide dogs are allowed on request.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of pentahotel Birmingham from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.1
Location8.1
Room comfort and quality8.7
Service7.9
Value for money7.7
High score for Birmingham
Rating
9+ Exceptional (15)
8-9 Excellent (11)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (9)
Time of the year
Mar - May (8)
Jun - Aug (14)
Sep - Nov (17)
Dec - Feb (7)
All guests (58)
All languages

Show reviews that mention 

Showing 46 verified guest comments
123
8.4
Excellent
Richard from United Kingdom
Group
penta Standard Room
Stayed 2 nights in August 2022

Weekend break”

Great location in the centre of Birmingham. Percect for a weekend break.

Reviewed August 09, 2022

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9.6
Exceptional
Abigail from United Kingdom
Couple
Standard Room
Stayed 1 night in October 2020

Excellent value for money”

Great location, excellent facilities, good value for money. The beds are a little on the tough side and you do only get one pillow per person, but i'm sure you could ask for another if needs be! Overall great stay - thank-you

Reviewed November 10, 2020

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10.0
Exceptional
Karen from United Kingdom
Couple
Standard Room
Stayed 2 nights in March 2020

Fantastic! ”

Lovely clean modern room very spacious! Great restaurant chill out area on second floor pool table PlayStation - fantastic vibes- high recommenced and great value for money!

Reviewed March 14, 2020

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8.4
Excellent
Si from Macau SAR, China
Couple
Standard Room
Stayed 1 night in October 2019

special hotel”

have a nice bar and reception near restaurant around the hotel

Reviewed November 06, 2019

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3.6
Javvad from United Kingdom
Family with young children
Standard Room
Stayed 1 night in August 2019

Terrible ”

Appalling in every way possible

Reviewed September 03, 2019

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4.0
Waris from United Kingdom
Couple
Standard Room
Stayed 1 night in June 2019

Acceptable”

Staff were terrible and rude, came to check in and not one person even acknowledged me even tho I was clearing at the desk waiting. The tv remote didn’t work, the tv colour went off and on top of that there was brown stains on the bed. When we called the maintenance guy he was 0 help and understood nothing. Waste of money and would never visit again.

Reviewed June 22, 2019

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4.8
antony from United Kingdom
Business traveler
Penta Plus Room
Stayed 1 night in May 2019

Very poor menu in restaurant ”

I felt the room was very poor for what I paid A bath would of been nice It’s a hotel for young people who do t care about hotel rooms , the restaurant choice of menu was very poor and expensive Will not return to this hotel again

Reviewed May 29, 2019

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5.2
christian from United Kingdom
Couple
Standard Room
Stayed 1 night in March 2019

Cheap for a reason”

The place looks good but doesn't do the basics well. TV was broken couldn't get it going until midnight. Glasses dirty. Given poor advice on parking.

Reviewed March 12, 2019

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5.6
Saskia from United Kingdom
Couple
Standard Room
Stayed 1 night in September 2018

OK but no banana”

Minuses - Expensive and very limited parking (cost not mentioned in description), blocked shower causing flooding, no fridge, safe or mini bar, no answer to phone call for room service, expensive room service (and who gives you fish and chips, charges you £14, and provides every condiment under the sun but no salt??), could not leave parking garage and had to phone staff to come and open the door, crap TV stations, one pillow each, and the booking in counter is actually the bar, so you search in vain for anything resembling a check-in, then have to fight your way through people playing pool in a far too small environment, and wait to book in while people buy beer. Not even a sign above the counter - it's too trendy for that. And why did I have to fill in a form again when I've already filled it all in online? Plusses - good beds, clean, nice shower, practical lighting, right in the middle of Birmingham (really busy road, traffic appalling trying to get in and out), relative quiet.

Reviewed September 10, 2018

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7.2
Very good
mark from Ireland
Business traveler
Standard Room
Stayed 3 nights in September 2018

Very good”

Breakfast costs €20 otherwise a good hotel

Reviewed September 05, 2018

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10.0
Exceptional
ANGELO from Portugal
Family with teens
Standard Room
Stayed 1 night in September 2017

Exceptional”

Very chic and modern, very close to city center, quite easy to navigate around

Reviewed February 26, 2018

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4.8
Owen from Zimbabwe
Business traveler
Standard Room
Stayed 1 night in November 2017

Acceptable”

I don't now how the stars are raited but honestly speaking how can you have the reception by the front bar

Reviewed November 14, 2017

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10.0
Exceptional
Ziru from China
Couple
Penta Plus Room
Stayed 1 night in August 2017

Very good stay at a designer hotel”

Cool sleek designs and good location - not right in the centre but close enough! Toiletries are awesome!

Reviewed September 15, 2017

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7.6
Very good
Ari from Indonesia
Couple
Standard Room
Stayed 1 night in July 2017

+ Breakfast / Interior”

Similar as Pesta hotel in Brussels, the interior of the hotel is very nice. The breakfast is yet another plus point. Parking space (same as in Pesta Hotel Brussels) is too expensive.

Reviewed July 22, 2017

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9.6
Exceptional
Kirsty from United Kingdom
Couple
Standard Room
Stayed 1 night in January 2017

Great hotel and staff”

Great hotel very cosy and the staff are warm welcoming and helpful.

Reviewed January 27, 2017

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2.4
Maisha from United Kingdom
Business traveler
Penta Plus Room
Stayed 1 night in January 2017

Awful ”

The most rubbish service I have received in my whole life. I spent hours and hours going back and forth with this hotel and in the end I lost all my money. The worst service I have ever had, unprofessional, unknowledgable and truly awful. I would never ever want to stay there and I would not recommend it either. I wouldn't even give it 1 star but I am unable to submit it without giving it some kind of a score. rubbish.

Reviewed January 17, 2017

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8.0
Excellent
Tan from Singapore
Business traveler
Standard Room
Stayed 2 nights in April 2016

Good”

Good for traveler

Reviewed January 02, 2017

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8.0
Excellent
Deborah from United Kingdom
Family with teens
Standard Room
Stayed 1 night in November 2016

Concert Goer Recommended”

We stayed here for a concert. We were impressed by the hotel style. The proximity to the concert venue, shopping, and restaurants was perfect.

Reviewed December 31, 2016

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6.8
Good
Matthew from Ireland
Business traveler
Standard Room
Stayed 1 night in December 2016

Nice people, but more style over substance”

Nice hotel and worth a stay, but you can stay at better places for the price with breakfast included

Reviewed December 16, 2016

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9.7
Exceptional
Andrew from United Kingdom
Couple
Penta Plus Room
Stayed 1 night in November 2015

Stylish affordable confort”

The lounge and bar are both very stylish and different. The rooms similar. The one thing I would happily have seen (and paid extra for) was breakfast in room

Relaxing and fun

Reviewed December 05, 2015

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123
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