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Interior view, Phoenix Hotel in London
Double Room - Bed, Phoenix Hotel in London
a hotel room with a large bed and a large window, Phoenix Hotel in London
a living room filled with furniture and a fire place, Phoenix Hotel in London
a man standing in a kitchen next to a counter, Phoenix Hotel in London
Interior view, Phoenix Hotel in London
Phoenix Hotel

Removed from saved list

8.5

Excellent

3,760 reviews

3,760 reviews

See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
St Sophia's Cathedral

170 m

Prezzemolo & Vitale

190 m

Bens

210 m

Al Saqi

270 m

Archie Foodstore

300 m

Popular landmarks
Natural History Museum

2.2 km

V&A - Victoria and Albert Museum

2.3 km

Madame Tussauds London

2.8 km

Buckingham Palace

3.8 km

National Gallery

4.5 km

Closest landmarks
Garden Square Dental Practice

210 m

Nashi Pharmacy

240 m

Harley Street Aesthetics

240 m

Porchester Dental Practice

290 m

Newton Medical Centre

340 m

Phoenix Hotel

1-8 Kensington Garden Square, Hyde Park, London, United Kingdom, W2 4BH - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of London

Check-in [24-hour]

Excellent breakfast

350 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Bar

Laundry service

Restaurants

Safety deposit boxes

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.3
Location rating8.9
Nearest airportLondon City Airport (LCY)
Distance to airport16.8 km

Rooms available at Phoenix Hotel

Very good
Room comfort & quality

7.5

Single Room
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Non-smoking
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Small Double Room
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Triple Room
...
  • Shower and bathtub
  • 3 single beds
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Quadruple Room
...
  • Room size: 10 m²/108 ft²
  • Shower and bathtub
  • 4 single beds
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Deluxe Twin Room
...
  • Shower and bathtub
  • 2 single beds
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Deluxe Double Room
...
  • Shower and bathtub
  • 1 double bed
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Executive Room
...
  • Shower
  • 1 double bed or 2 single be...
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Executive Twin Room
...
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Phoenix Hotel?

Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Phoenix Hotel?

For those who wish to drive their own cars, Phoenix Hotel has a car park on site, as well as additional parking nearby if the first car park is full.

Is breakfast offered at Phoenix Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Phoenix Hotel. Adults can enjoy breakfast offered with an additional charge of 8 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Phoenix Hotel?

Phoenix Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Phoenix Hotel?

Bayswater Tube Station is the closest train, metro, or bus station, about 350 m away from Phoenix Hotel.

What restaurants are nearby Phoenix Hotel?

Phoenix Hotel is located in Hyde Park, famous for good restaurants such as Gold Mine, Zuma and Scott's.

What popular shopping places are close to Phoenix Hotel?

Located in the Hyde Park area, Phoenix Hotel is close to great shopping choices like Harrods, Kensington Market and Whiteleys.

What are popular attractions near Phoenix Hotel?

Guests at Phoenix Hotel can easily visit Hyde Park, Wallace Collection and South Kensington located in the Hyde Park area.

What popular natural sightseeing spots are close to Phoenix Hotel?

Phoenix Hotel is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

See map

Explore the neighborhood

What people love about Phoenix Hotel

  • 9.2

    Exceptional
    Staff 

    "Very nice hotel, very clean, staff were extremely accommodating and friendly especially to our young child."

    Wayne

    |

    December 18, 2022

  • 9.2

    Exceptional
    Staff 

    "Nice clean and very serviceminded staff."

    Mark

    |

    November 27, 2022

  • 8.8

    Excellent
    Location

    "The location is good for shops, restaurants, transport, Hyde Pk;"

    Anthony

    |

    December 19, 2022

Property ranking|Compared to 7,432 London properties
See all rankings
Value for money score
8.3/10
Cleanliness score
8.7/10
Room comfort score
7.5/10
Location score
8.9/10
Better than
98
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Overall rating:

8.5

Excellent
3,760 reviews
Cleanliness
8.7
Facilities
7.8
Location
8.9
Read all reviews >
What travelers say they love:
The breakfast is important and it was sub standard.
Nicola from United Kingdom
Family with older children
More about Phoenix Hotel

More about Phoenix Hotel

Phoenix Hotel

Get the most out of your trip in London when you stay at Phoenix Hotel. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine London that most travelers never see, with a stay at Phoenix Hotel -- located only 5.1 km from London Eye.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Phoenix Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Phoenix Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience London like a true local. An afternoon of browsing the works at The British Museum located 4.5 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 8.1 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

48 mentions

Housekeeping

24 mentions

Internet

7 mentions

Food & Dining

1 mention

Languages spoken
  • English
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurants
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
  • Gluten-free

Location

1-8 Kensington Garden Square, Hyde Park, London, United Kingdom, W2 4BH
Excellent
Location

8.9

Airports
  • London City Airport (LCY)
    16.8 km 59 min drive
  • Heathrow Airport (LHR)
    18.8 km 40 min drive
Public transportation
  • Bayswater Tube Station
    350 m 6 min walk
  • Notting Hill Gate Tube Station
    560 m
Hospital or clinic
  • Garden Square Dental Practice
    210 m
Shopping
  • Camden Market
    4.5 km 21 min drive
Convenience store
  • Sainsbury's Local
    1.1 km 7 min drive
Cash withdrawal
  • ATM
    210 m 3 min walk

What's nearby

Popular landmarks
  • Natural History Museum
    2.2 km
  • V&A - Victoria and Albert Museum
    2.3 km
  • Madame Tussauds London
    2.8 km
  • Buckingham Palace
    3.8 km
  • National Gallery
    4.5 km
  • The British Museum
    4.6 km
  • Big Ben
    4.9 km
  • London Eye
    5.2 km
  • Tower of London
    8.1 km
  • Tower Bridge
    8.2 km
Nearby landmarks
  • St Sophia's Cathedral
    170 m
  • Prezzemolo & Vitale
    190 m
  • Bens
    210 m
  • Garden Square Dental Practice
    210 m
  • Nashi Pharmacy
    240 m
  • Harley Street Aesthetics
    240 m
  • Al Saqi
    270 m
  • Porchester Dental Practice
    290 m
  • Archie Foodstore
    300 m
  • Rolle Therapy Practice
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)8 GBP
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants0
  • Number of rooms 125
  • Most recent renovation2019

Reviews of Phoenix Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities7.8
Location8.9
Room comfort and quality7.5
Service8.6
Value for money8.3
High score for London
Rating
9+ Exceptional (142)
8-9 Excellent (82)
7-8 Very Good (94)
6-7 Good (29)
<6 Below Expectation (30)
Time of the year
Mar - May (67)
Jun - Aug (94)
Sep - Nov (107)
Dec - Feb (109)
All guests (719)
All room types
All languages

Show reviews that mention 

Showing 377 verified guest comments
12345
10.0
Exceptional
Sounthaly from United States
Couple
Double Room
Stayed 2 nights in March 2020

Excellent Value, Location, Breakfast ”

We really liked thid place. It's located around the corner from the Bayswater subway station, about a 3-5 minute walk. The street is quiet, but one block down are lots of stores and cafes for anything you need. The staff are professional and courteous. The place is very clean and has a charming feel to it. The free continental breakfast was very good with lots of tasty, healthy choices. The rooms are small but bigger than standard New York hotel rooms. Housekeeping tries to clean the rooms a bit early, like 10amish. We would definitely stay here again when we visit London again.

Reviewed March 18, 2020

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10.0
Exceptional
emma from United Kingdom
Couple
Double Room
Stayed 3 nights in September 2019

Excellent Hotel, would stay again”

This hotel was a great base for us to get to all the attractions we had booked. Staff were very friendly and helpful, the room was clean and exactly what we needed. The breakfast was amazing, great choice and plentiful. Would absolutely recommend this hotel to anyone visiting London. The only thing which was not great was the lift, which was extremely slow and was the only one. Not a problem though as the stairs were fine. All in all a great find.

Reviewed September 28, 2019

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10.0
Exceptional
Sophia from United Kingdom
Group
Twin Room
Stayed 1 night in October 2021

Brilliant Service and lovely Hotel”

Me and my sister stayed here for one night and its brilliant value for money, the staff at the reception desk were so lovely, friendly and polite, reception is a lovely atomosphere to be greated with, along with a lovely clean room wuth teas and coffee! We had a lovely nights sleep and had a lovely breakfast well worth paying the extra for the full English breakfast. Would 100% stay here again thank you for a pleasant stay 😊

Reviewed October 03, 2021

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10.0
Exceptional
sarah from United Kingdom
Couple
Stayed 1 night in July 2019

Lovely renovated hotel would highly recommend”

Booked a triple and was upgraded to a family room, nicely decorated, very clean and the beds were very comfortable. The staff were lovely and helpful and the continental breakfast was very nice. Everything tasted lovely and fresh. Great location for hyde park. Was about 25 minute walk but right by the tube stations if needed. Would definitely return and recommend to others.

Reviewed July 08, 2019

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10.0
Exceptional
Susan from New Zealand
Solo traveler
Small Double Room
Stayed 4 nights in June 2019

Hidden Gem”

Loved this great friendly hotel in a fantastic location... so easy to walk thru Hyde Park to a lot of attractions... and minutes from two underground lines. The breakfast that is included is fabulous and more than just a basic continental breakfast. The room although small was modern and clean and one of the best showers I have experienced in a hotel in England!

Reviewed July 02, 2019

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10.0
Exceptional
Katie from United Kingdom
Couple
Twin Room
Stayed 2 nights in November 2021

Second stay and would definitely recommend”

Thank you to manager Mary and her team for a very comfortable stay. This is my second stay at the hotel and I would definitely stay again when visiting the area. Great location near to the tube and Hyde Park with comfortable rooms. Breakfast was good and the staff were friendly and helpful. Thank you and see you next time!

Reviewed November 29, 2021

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10.0
Exceptional
Louise from United Kingdom
Couple
Double Room
Stayed 1 night in June 2019

Very nice stay. 😄”

A lovely hotel just a couple of minutes walk from the station and easy access to anywhere in London. Room small but this is London but having said that very clean and modern with tea and coffee. Continental breakfast included and plenty of choice. Would not hesitate in staying here again if visiting London.

Reviewed June 25, 2019

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10.0
Exceptional
bue from Thailand
Business traveler
Stayed 3 nights in October 2019

I made a right decision!”

Location is great. Very value for money. Good for solo traveler. I can't imagine how can a couple fit in a small room. I love breakfast here. Staff were nice and helpful. They didn't allow an early check-in but it was fine, you can leave luggage there and enjoy walking around the hotel to the Kensington garden, eating Moor&Hitch which has very nice fish&chips! or the four season restaurant around that area.

Reviewed November 26, 2019

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10.0
Exceptional
Meghanne from United Kingdom
Couple
Stayed 1 night in March 2022

Ideal location”

Great location for visiting portobello road and the surrounding Notting hill area, felt safe at nighttime too. Friendly staff and 24/7 front desk. Room was clean and spacious with tv and drinks facilities overall we enjoyed our stay and would recommend!

Reviewed March 14, 2022

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10.0
Exceptional
Christiane from Germany
Solo traveler
Single Room
Stayed 4 nights in September 2019

Best value for money”

I have been in different hotels in London and this is by far the best one in terms of value for money. Perfect location for circle and central line, very nice building with modern rooms. Good breakfast included and very friendly staff. The only downside is that you need earplugs to sleep well as you can hear every little thing that your neighbors do. Would still highly recommend and it and will return myself.

Reviewed October 05, 2019

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9.6
Exceptional
noor from Malaysia
Solo traveler
Single Room
Stayed 5 nights in December 2019

Gem of a hotel. Real value for money.”

Pleasantly surprised with this hotel. Nice cosy place at convenient location. Round the corner from Bayswater station, and yet slightly away from the bustling crowd. Housekeeping comes daily and there's always clean towels and sheets everyday. There's plenty of coffee and even hot chocolate and tea packs in.the room with biscuits for snacks. Breakfast is also good with a variety of good quality breads and just enough food selection if you dont compare with malaysian buffet. Checking in and out was a breeze, no fuss at all..They even allowed me a late checkout at no cost. What more can I say , I love this place and definitely will make it my go to hotel in future. The only con is: my room didnt have a hair dryer....very minor con...ha!ha!

Reviewed January 04, 2020

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10.0
Exceptional
Darja from Sweden
Couple
Double Room
Stayed 1 night in December 2019

Small, but clean.”

Perfect for those who do not want to spend all their time in the hotel. Small rooms but decent privacy from the bathroom and very cleanly. Breakfast is a bit hectic, but it has all you need. Only complaint (and it is minor) is that the lift is scary/janky.

Reviewed December 27, 2019

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10.0
Exceptional
Donna from United Kingdom
Solo traveler
Small Double Room
Stayed 3 nights in October 2021

Great find”

Location, room and surroundings all very good. Room clean and functional. 2 mins from Bayswater tube very handy. Hotel located with easy reach of shops, restaurants and supermarkets. Highly recommend.

Reviewed October 14, 2021

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9.6
Exceptional
marily from United States
Family with teens
Stayed 3 nights in June 2019

Great place to stay for daughter's college grad trip”

Found this gem of a hotel via various online searches all with good to great reviews. We enjoyed the easy access to the Tube and plenty of restaurants close by. Room was perfect for our needs which basically was a good night's sleep. Morning continental was just what we needed to start each day's outings. Staff very friendly and efficient. Rooms clean and well maintained. Able to store luggage easily when we arrived. Hated to leave. Will definitely recommend Phoenix Hotel to friends traveling to London.

Reviewed June 27, 2019

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9.6
Exceptional
Shaheryar
Solo traveler
Single Room
Stayed 5 nights in April 2019

Brilliant Location!!!”

Very good and helpful staff. Always ready to help / assist. They let you keep your luggage in a secure place if you have reached a few hours before your check in time. Advantage of doing that is that you can go out and take a glance of the place around, grab a cup of coffee or eat something as there are soooo many options. It’s busy and open until late (around 2-3 am). 3-4 minutes to Bayswater station and 6 minutes to Queensway station. Breakfast is suppppperb!!! Room - I stayed in a single room but I had done my research about the size of the rooms in the hotel in London, so wasn’t disappointed. The room is definitely small. Only negative that I can say are the pillows. Not the best as I got neck pain after my first place (thankfully there is a massage parlour 2 minutes from the hotel). Definitely worth the money. I would recommend it to all my friends / family.

Reviewed April 22, 2019

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10.0
Exceptional
Uma
Solo traveler
Single Room
Stayed 3 nights in August 2021

Excellent Hotel ”

Love this hotel, very central to Hyde Park, staff are really nice and helpful, rooms are cleaned thoroughly everyday, cleaning staff are exceptional, will stay again

Reviewed August 16, 2021

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10.0
Exceptional
Rachel from United Kingdom
Solo traveler
Single Room
Stayed 1 night in May 2022

Absolutely perfect”

The location, price and amenities were just perfect for my needs. Delighted to have found this hotel and will use again.

Reviewed May 19, 2022

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10.0
Exceptional
Nurellia from Brunei Darussalam
Couple
Double Room
Stayed 5 nights in January 2020

Exceptional”

Excellent location, halal restaurants within walking distance, there are two stations (Bayswater & Queensway) nearby and friendly staffs as well. If only they change the breakfast menu daily.

Reviewed January 16, 2020

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10.0
Exceptional
Neil from Australia
Solo traveler
Single Room
Stayed 3 nights in February 2020

Excellent hotel”

Great hotel. Great location with clean room. Breakfast good.

Reviewed February 28, 2020

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9.2
Exceptional
ATSUKO
Solo traveler
Single Room
Stayed 2 nights in May 2019

clean and cozy”

It's only 3-5 min walk from Basewater subway station and basewater station is 5 min from Paddington station by subway (15 min walk) and there are supermarkets, pharmacy, shops, restaurants, cafes and electric shops, etc nearby so the location was quite good. Staff are very friendly, helpful and kind. Room was bit smaller than I thought and the walls are bit thin so I heard voice from next room. However those are not that big problem to care. Room was very clean and cozy. Though there are a lot of stores nearby, it was very quiet at night. Breakfast menu was always same but it was tasty and good variety to choose. As a total, I like the staff's kindness and hospitality.

Reviewed May 11, 2019

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