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Pistachio Hotel Sapa
Superior City View Room with King Bed or 2 Single Beds - Facilities, Pistachio Hotel Sapa in Sapa
Pistachio Hotel Sapa
Lobby, Pistachio Hotel Sapa in Sapa
Interior view, Pistachio Hotel Sapa in Sapa
Interior view, Pistachio Hotel Sapa in Sapa
Swimming pool, Pistachio Hotel Sapa in Sapa

Removed from saved list

9.2

Exceptional

3,518 reviews

3,518 reviews

View90
Housekeeping40
Breakfast30
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Muong Hoa valley
130 m
Quang Truong Square
170 m
Sapa Culture Museum
180 m
Sun Plaza
200 m
Indigo Cat
240 m
Popular landmarks
Sun World Fansipan Legend
530 m
Cat Cat Ethnic Village
940 m
Ham Rong Mountain
940 m
Love Waterfall
4.7 km
Thac Bac Waterfall (Silver Falls)
7.0 km
Closest landmarks
Sapa Tourist Information Center
230 m
Lao Chai Village
410 m
Sapa Hospital
420 m
Sapa Ethnic School
460 m
Victoria SaPa Spa
470 m

Pistachio Hotel Sapa

No 29, Group 5, Thac Bac street, Sapa Ward, Sapa district, Lao Cai province, Vietnam, Sa Pa City Center, Sapa, Vietnam, 31700 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Inside city center

Top Value

Check-in [24-hour]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

18 travelers have booked today.

Value for money9.3
Distance to city center0.2km
Location rating9.3
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.8 km

Rooms available at Pistachio Hotel Sapa

Premium Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior City View Room with King Bed or 2 Single Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Balcony
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Executive Suite
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Presidential Suite Room
...
  • Room size: 127 m²/1367 ft²
  • Mountain view
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Superior Valley Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room with City View
...
  • Room size: 55 m²/592 ft²
  • City view
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does Pistachio Hotel Sapa have bars on-site?

Delight in your holiday the ideal way with a beverage in your hand at Pistachio Hotel Sapa's bar accessible right in front of your doorstep for when you need a drink or two.

Does Pistachio Hotel Sapa offer laundry services?

Yes! Pistachio Hotel Sapa includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

What points of interest are nearby Pistachio Hotel Sapa that are in walking range?

While staying at Pistachio Hotel Sapa, jump start your getaway by visiting the nearest destinations that are within close proximity to the property which include Quang Truong Square, Sapa Culture Museum, and Sun Plaza.

What are the property's policies for children's bedding at Pistachio Hotel Sapa?

Pistachio Hotel Sapa's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the verified guest review consensus about Pistachio Hotel Sapa's view?

66.0% of our past customer reviews have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Pistachio Hotel Sapa down in the review section.

What is the typical rating that verified Business travelers' have given to Pistachio Hotel Sapa?

Verified business travelers that have stayed at this property have given Pistachio Hotel Sapa an average rating of 8.7. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Pistachio Hotel Sapa?

Verified couple travelers that have stayed at this property have given Pistachio Hotel Sapa an average rating of 9.3. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Pistachio Hotel Sapa?

Past families with young children that have stayed at this property have given Pistachio Hotel Sapa an average rating of 9.0. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Pistachio Hotel Sapa?

Verified local travelers that have stayed at this property have given Pistachio Hotel Sapa an average rating of 9.4. You can look up on more in depth customer testimonials, and remarks for this property down in the review section.

What is the closest airport to Pistachio Hotel Sapa?

The nearest airport to Pistachio Hotel Sapa is Dien Bien Phu Airport, 135.0 km away.

What people love about Pistachio Hotel Sapa

  • 10

    Exceptional
    Cleanliness

    "Really loved this hotel, it was clean and in a good location within sapa main town."

    Rachel

    |

    June 23, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Hotel felt luxurious, they had beautiful spacious rooms which were clean and comfortable and had views over the mountains."

    wun

    |

    June 5, 2023

  • 10

    Exceptional
    Location

    "Best location, best food, best service and best staff!"

    APRIL

    |

    October 7, 2023

Property ranking|Compared to 547 Sapa properties
See all rankings
Room size
58 sqm.
Location score
9.3/10
Cleanliness score
9.4/10
Value for money score
9.3/10
Bigger than
98
%
of Sapa properties
Better than
96
%
of Sapa properties
Better than
96
%
of Sapa properties
Better than
95
%
of Sapa properties
Overall rating:

9.2

Exceptional
3,518 reviews
Cleanliness
9.4
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
The room is definitely clean and amazing view.
Auttapol from Aruba
Group
More about Pistachio Hotel Sapa

More about Pistachio Hotel Sapa

Experience Luxury and Convenience at Pistachio Hotel Sapa's Top-Notch Facilities

Pistachio Hotel Sapa offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. From 24-hour room service to a coffee shop, bar, and restaurant, guests can indulge in a variety of dining options. Safety deposit boxes, tours, concierge, and laundry service are also available for added convenience. Guests can relax and rejuvenate at the indoor pool, sauna, steamroom, and spa, or stay fit at the fitness center with additional charge. The hotel also offers free Wi-Fi in all rooms and public areas, car park, shuttle service, car hire, luggage storage, and taxi service. Other facilities include BBQ facilities, karaoke, convenience store, daily housekeeping, fireplace, ticket service, breakfast buffet, continental breakfast, car park onsite, and car park free of charge. With these top-notch facilities, Pistachio Hotel Sapa promises a luxurious and unforgettable stay in Sapa, Vietnam.

Room Types at Pistachio Hotel Sapa

Pistachio Hotel Sapa offers a variety of room types to suit the needs of its guests. Choose from the Deluxe Double or Twin Room with Balcony, Premium Deluxe Double or Twin Room, or the Superior City View Room with King Bed or 2 Single Beds. For those looking for more space, the Executive Suite and Family Suite offer 52 and 55 square meters respectively. The Presidential Suite Room is the most luxurious option, boasting a spacious 127 square meters.

Explore the Natural Wonders and Cultural Treasures of Sapa

Pistachio Hotel Sapa offers easy access to some of the most breathtaking natural landscapes in Vietnam. Fansipan Mountain, the highest peak in Indochina, towers over the region and offers stunning views of the surrounding valleys and hills. The nearby Muong Hoa Valley is another must-see destination, with its terraced rice paddies and traditional villages showcasing the unique culture of the local ethnic minorities. Visitors can also explore the Cat Cat Ethnic Village, which offers a glimpse into the traditional way of life of the Hmong people. For those seeking adventure, the Sun World Fansipan Legend amusement park offers thrilling rides and attractions, while the Love Waterfall and Ham Rong Mountain provide scenic hiking trails. Other nearby attractions include the Stone Church, Sapa Market, and Tram Ton Pass, all of which offer a fascinating glimpse into the history and culture of this enchanting region.

Professional Staff, Great Value, and Relaxing Spa Experience

Pistachio Hotel Sapa has received numerous positive reviews from satisfied customers. One of the standout features is the hotel's professional and helpful staff who go above and beyond to ensure guests have a comfortable stay. The breakfast buffet is also highly praised for its variety and quality. Guests also appreciate the hotel's excellent value for money, with many noting that the accessibility and location are great. The hotel's cleanliness and modern facilities are also a highlight for many guests. Additionally, the spa experience is described as 'great' and 'very relaxing.' Overall, guests rave about the friendly staff, wonderful breakfast, excellent service, and good value for money at Pistachio Hotel Sapa.

Exceptional Customer Satisfaction at Pistachio Hotel Sapa

Pistachio Hotel Sapa in Sapa, Vietnam has consistently earned high ratings from its guests, with an impressive overall score of 9.3. Guests have particularly praised the hotel's value for money, facilities, cleanliness, location, and staff performance, each earning scores above 9.2. With such exceptional customer satisfaction, it's no wonder that Pistachio Hotel Sapa is a top choice for travelers seeking a comfortable and enjoyable stay in Sapa.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

View

3 mentions

Housekeeping

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Baby safety gates
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Laptop workspace
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses

Food and dining

Restaurants on site
Nhà hàng Tả Van
  • Cuisine: Asian, Local, Vietnamese
  • Menu: Buffet

Location

No 29, Group 5, Thac Bac street, Sapa Ward, Sapa district, Lao Cai province, Vietnam, Sa Pa City Center, Sapa, Vietnam, 31700
Exceptional
Location

9.3

Airports
  • Dien Bien Phu Airport (DIN) - Vietnam
    134.8 km
  • Wenshan Puzhehei Airport (WNH) - China
    145.8 km
Public transportation
  • Sapa Bus Station
    1.6 km
Hospital or clinic
  • Sapa Hospital
    420 m
Shopping
  • Sapa Market
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    810 m

What's nearby

Popular landmarks
  • Muong Hoa valley
    130 m
  • Quang Truong Square
    170 m
  • The Stone Church (Holy Rosary Church)
    350 m
  • Sun World Fansipan Legend
    530 m
  • Cat Cat Ethnic Village
    940 m
  • Ham Rong Mountain
    940 m
  • Love Waterfall
    4.7 km
  • Thac Bac Waterfall (Silver Falls)
    7.0 km
  • Ta Phin Village
    7.2 km
  • Fansipan Mountain
    7.4 km
Nearby landmarks
  • Muong Hoa valley
    130 m
  • Quang Truong Square
    170 m
  • Sapa Culture Museum
    180 m
  • Sun Plaza
    200 m
  • Sapa Tourist Information Center
    230 m
  • Indigo Cat
    240 m
  • Love Market
    320 m
  • Hung's Organic farm
    340 m
  • The Stone Church (Holy Rosary Church)
    350 m
  • Mini Mart
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel children Policy: Child under 6 years old: Free of charge maximum 1 child/room (stay on bed with parent, included breakfast) - Child from 6-11 years old: surcharge 250,000 VND/night (stay on bed with parent, included breakfast) - Child from 12 years old and above: surcharge as adult at 700,000 VND/night (stay on extra bed, included breakfast)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee6000000 VND
  • Distance from city center0.2km
  • Travel time to airport (minutes)300
Extras
  • Breakfast charge (unless included in room price)300000 VND
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges01
  • Number of floors12
  • Number of restaurants01
  • Number of rooms 106
  • Room voltage220
  • Year property opened2018
Parking
  • Daily parking fee0 VND

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Pistachio Hotel Sapa from real guests

Provided by verified guests of Agoda
9.2
Cleanliness9.4
Facilities9.3
Location9.3
Service9.5
Value for money9.3
High score for Sapa
Rating
9+ Exceptional (777)
8-9 Excellent (82)
7-8 Very Good (73)
6-7 Good (14)
<6 Below Expectation (32)
Time of the year
Mar - May (184)
Jun - Aug (272)
Sep - Nov (334)
Dec - Feb (188)

Show reviews that mention 

Showing 978 verified guest comments
12345
10.0
Exceptional
ERIK from Vietnam
Couple
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in March 2023

Best location , good quality for room service and helpful staff ”

I booked this hotel because of the swimming pool and did not expect much from its but it came out incredibly. the location only a few minutes walking to the Sunplaza where you catch the train to Muong Hoa station and Fansipan legend , close to Red Dzao restaurant where you should try the local food and in the centre where you want to watch the traditional dance. The room is so nice,fresh and clean with full options for complimentary. One of the best things about this hotel is the customer service of the reception staff, especially Robert who was really helpful during my staying . He helped us for booking the tickets, taxi ,laundry, consulted about activities and places where we should visit especially pricing for each service before starting the trip. Very nice experience from this hotel. We definitely pay a visit for this hotel if we come back to Sapa again.

Reviewed March 25, 2023

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10.0
Exceptional
Ying from Singapore
Group
Deluxe Double or Twin Room with Balcony
Stayed 4 nights in April 2023

Hotel Psitachio”

Was initially attracted by its name. But realised Hotel Pistachio was packed with vitality and great energy!! Room is clean and spacious, staff are all friendly and warm, always ready to help and most importantly - food is great and affordable! I am planning a trip again in Jan 2024 and definitely will stay with Hotel Pistachio again!! Also - the valley view room - view is phenomenal!!

Reviewed May 04, 2023

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10.0
Exceptional
panaya from Thailand
Couple
Superior City View Room with King Bed or 2 Single Beds
Stayed 2 nights in April 2023

Love it!!”

The hotel located in good location, you can walk to Sunplaza only 3 mins. and also close to downtown. Staff was very nice expectually Ms.Chau 💖 She mad our first stay in VN turn to positive mode from all the tried traveling. The hotel also clean and BF had many options for us. Unluckily the weather was so foggy we cant see anything. So we have to go back next time and will stay in this hotel for sure!! 💖

Reviewed April 15, 2023

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10.0
Exceptional
jessica from United States
Family with young children
Superior City View Room with King Bed or 2 Single Beds
Stayed 2 nights in April 2022

Book now!”

This was an amazing hotel Book it! Room:We got a deluxe double and it was upgraded to the one with the balcony on the 10th floor with a view!!!!It was clean , had AC, the bathtub was amazing for soaking and is a shower as well.The bed was comfy and I love the decoration. Grounds:I can not even begin to say how perfect the infinity pool was!!The views are everything it’s so picturesque.It’s maintained very well and we had it to ourselves.Its right next to the restaurant so drinks can be brought over and they also have floating baskets for breakfast!!!There is also a pool down stairs that can be used in every season. The spa was amazing,I did the herbal bath and massage and it was perfect. Staff:Everyone we ran into was extremely helpful and accommodating.Super professional!!They helped with luggage, made sure we were picked up and taken where we needed to go.Ms.Chau is the best she made my son and I feel so comfortable and the whole experience was amazing because of her attentiveness. I love love love love love Pistachio hotel !!!!! Thank you So much for an unforgettable experience!!!

Reviewed April 30, 2022

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10.0
Exceptional
Jeroll from Philippines
Couple
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in April 2023

Exceptional”

Reception staff are alert really and approachable. They are very warm welcoming and kind-hearted. They even upgraded our room to a mountain-view which made our experience even more surreal and amazing. The room is amazing, the food is great like one of the best and the amenities like the pools and the karaoke, like you don't need to go out of the hotel everything there. I hope to come back here soon. I do really recommend!

Reviewed May 03, 2023

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10.0
Exceptional
Patariya from Thailand
Family with teens
Superior Double or Twin Room
Stayed 1 night in December 2022

Very good service and best view”

We travel from Hanoi via night bus and arrived hotel in early morning. Unfortunately the hotel were fully booked so we cannot do early check- in but staff allow us to use the shower at the pool and provided towel and very helpful. We also got room upgrade for one of the two rooms we booked which the view is spectacular. The rooftop pool is quite crowded on sunny day need to queue up for photo spot. The room is very clean and spacious worth for the price.

Reviewed February 12, 2023

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10.0
Exceptional
Teo from Singapore
Group
Premium Deluxe Double or Twin Room
Stayed 2 nights in April 2023

Amazing views, large room, what more can I ask for?”

Located just a stone’s throw from the busy town centre of Sapa, the hotel is situated in a quieter street lined with really good food options (Chusu/ Romantic Restaurants) and some massage options. The facilities were well maintained and the staff always had a lovely smile to offer 😃 it was a great stay!

Reviewed May 09, 2023

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10.0
Exceptional
Panchalee from India
Solo traveler
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in October 2022

Absolutely worth the money!”

The hotel is located in a perfect spot close enough to the city center but tucked away with great views. It's 700 ms walk or so to the city center. The rooms are spic and span and the staff is very friendly and helpful. They gave us a free upgrade with a superior view balcony. The room was comfortable and very large. The bathroom is a little small but very clean. The restaurant served delicious food albeit a little expensive but apt for the kind of hotel. Don't miss the breakfast and the gorgeous infinity pool! The lobby cinnamon tea is so good and there's a lovely sky bar.

Reviewed October 21, 2022

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10.0
Exceptional
Lee from Singapore
Couple
Superior Double or Twin Room
Stayed 1 night in May 2022

New, clean, amazing view”

Enjoyed my stay tremendously. Room is extremely clean, well equipped and bed is so comfortable. Took a nice swim in the indoor pool ( heated) after returning from 2 days of trekking . Would love to swim in the sky pool at level 12 but the water was too cold. Nonetheless, enjoyed the amazing views from there. Staff were all very helpful and welcoming with a smile on their faces at all times. Ms Chau, guest relations manager upgraded my superior room to a deluxe room when I checked in for my first night. Did a homestay on my 2nd night and was pleasantly surprised when I returned to Pistachio hotel with another free room upgrade, this time to an executive suite! Both rooms are spacious with fantastic views of the mountains. Would definitely return to this hotel the next time I come to Sapa.

Reviewed May 25, 2022

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10.0
Exceptional
Ky from Vietnam
Family with teens
Family Suite
Stayed 3 nights in January 2023

in a Very favoured position & good value for money..!”

The hotel is well placed for restaurants in the city & Sunplaza. The hotel buffet for breakfast was nice. The hotel staff are friendly and attentive. The maids, after they cleaned my room, they put the weather information for the next date on my bed. even small things, but it was very impressive.

Reviewed January 27, 2023

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10.0
Exceptional
Cuc from Germany
Couple
Superior Double or Twin Room
Stayed 1 night in April 2023

Beautiful mountain view”

I arrived early but the staff helped me with early check-in. The room was beautiful, spacious, clean, with a balcony and a mountain view. The 12th floor has a beautiful infinity pool, but the water was a bit cold. The breakfast buffet was complete with both Asian and European dishes. The bar only opens until 11pm, but they offer room service for drinks. The massage area on the 1st floor is quiet, with good service, but a bit expensive. The indoor pool is warm, but can only accommodate 3 people at a time.

Reviewed April 30, 2023

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10.0
Exceptional
Cora from Vietnam
Business traveler
Premium Deluxe Double or Twin Room
Stayed 3 nights in July 2022

Most delicious dining and overall Experience ”

We have been traveling in the last year to many places for business, leisure, and this hotel has almost the whole package! Usually, hotel dining is pricey, not exactly delicious for what you pay for, portions are like a kids' meal, and the variety is minimal! But this hotel has the best food by far that we didn’t go out to dine! This dining award goes to the chef of Pistachio Sapa Hotel! The restaurant team were very friendly and made us feel so welcome; great conversation with Đau Ma. The guest service team are exceptionally professional, hospitable, and very informative…our thanks to Châu! One thing that we didn’t care for that is out of the hotel's control is the noise behind the hotel. Apparently, there are some major repairs being made on the land and the noise was continuous and annoying! Although we were on the 10th floor, it was still audible. The noise would stop maybe at 10:00 pm and start again at 5:30 am. With that said, you may want to request to be in a room opposite of that side, which faces the mountains. Yet, the city view is just as beautiful❤️ Thank you Pistachio Sapa Hotel!

Reviewed July 31, 2022

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10.0
Exceptional
Tuấn from Vietnam
Couple
Deluxe Double or Twin Room with Balcony
Stayed 2 nights in March 2023

Pleasant Stay at Pistachio”

We stayed in Pistachio for 2 nights. The hotel is pretty nicely decorated, centrally located, and you can easily go sightseeing around in a few mins. Thank you Robert Tran for helping of arrangement and setup the room, and thank you to the front desk lady for the lovely gift when we checked out (Sorry that we forgot to ask for your name). Generally, it was a pleasant stay. Will definitely recommend this place.

Reviewed April 04, 2023

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10.0
Exceptional
Joshua from Singapore
Group
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in November 2022

Convenient location with superb views”

Welcome tea was served when we arrived, and we were given an upgrade to the deluxe room which was really spacious and huge. The balcony offered scenic views of the mountain. Hotel facilities were impressive, there is an infinity pool on the top floor (12th floor) overlooking the mountains which is good for photos, a 4 seasons swimming pool (1st floor) which was heated and a gym (1st floor). Hotel location was convenient and about 5-10mins walk to Sapa station. Hotel staff was friendly and helped with booking of taxis and tours.

Reviewed November 04, 2022

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10.0
Exceptional
Mr.wiraphon from Monaco
Group
Premium Deluxe Double or Twin Room
Stayed 2 nights in February 2023

Awesome hotel”

Chau Tran Tina , she is a good Service staff. Chau help us every thing. Hotel very clean and awesome view. You can take a photo on the 12 floor. I reccomend thi hotel.

Reviewed February 19, 2023

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10.0
Exceptional
Nuthapol from Thailand
Group
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in January 2023

Exceptional”

Hotel location ‘s good just take 5 min to the downtown by walk. We arrived the hotel in early morning then drop our luggages there for going out some food and walking around. It’s good. There’s the lady staff , she ‘s very very friendly and helpful. She help us to do the early checkin around noon , help and suggest many thing. She alway keep contact and help to all guests. It ‘s reasons why I let the hotel get 5 star for my review.

Reviewed January 14, 2023

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9.6
Exceptional
Charoenkiat from Thailand
Family with teens
Superior City View Room with King Bed or 2 Single Beds
Stayed 1 night in December 2022

The hotel is very beautiful, fully get the mood of Sapa”

The hotel is quite clean, I'm allergic to dust, but for this hotel after having a chance to stay I can guarantee it's friendly to dust allergies like me😂😂 🚶🏻🏃🏻 The service is very good. On the day of check-out, I forgot my things but did not receive any contact. Fortunately, I was still in Sapa for another night. So I went to contact myself but the staff did their best to help me find my forgotten items. 💯💯But overall I highly recommend this hotel. Breakfast is delicious with a variety. The pool is very nice but I went at the end of December, the water was cold like the North Pole (rooftop pool).

Reviewed December 20, 2022

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10.0
Exceptional
Philip from Australia
Couple
Superior City View Room with King Bed or 2 Single Beds
Stayed 2 nights in January 2023

Stunning location, picturesque rooftop pool”

We had a great stay at this hotel. Breathtaking view of the mountain from our room. Room was spacious and facilities were very nice. Staff were very helpful and our stay here was very pleasant. Pool on rooftop was the star of the show, just be prepared to sit in freezing water for that Instagram shot you want.

Reviewed January 18, 2023

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10.0
Exceptional
Edlyn from Singapore
Group
Premium Deluxe Double or Twin Room
Stayed 2 nights in November 2022

Amazing view ”

Booked a Premium Deluxe room on the 11th floor, had an amazing view although sadly visibility was poor with the fog for a couple of days! Room was spacious and frequently cleaned multiple times a day. Service was also very kind as they allowed us to use the pool shower facilities after checking out and prior to our night bus. Will be back in a season with better visibility :)

Reviewed November 15, 2022

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10.0
Exceptional
Jia from Singapore
Couple
Executive Suite
Stayed 4 nights in October 2022

Great stay. Highly recommended ”

Wonderful experience. Large room and beautiful mountain view. Can see sunrise from the hotel. A very short walk to the city centre of Sapa and Cable car station. About 400m only. Special mention of the chief concierge, Chou. She helped us a lot in our transport to Hanoi Airport on the last day of our stay. She helped us liaise with the transport company - there is a delay due to vehicle hiccup. Throughout our stay, the restaurant staff, security and porter are all very pleasant and courteous. Highly recommended to stay in this hotel.

Reviewed October 15, 2022

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