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Premier Village Ha Long Bay Resort
Garden View Villa - Guestroom, Premier Village Ha Long Bay Resort in Hạ Long
Exterior view, Premier Village Ha Long Bay Resort in Hạ Long
Lobby, Premier Village Ha Long Bay Resort in Hạ Long
Swimming pool, Premier Village Ha Long Bay Resort in Hạ Long
Swimming pool, Premier Village Ha Long Bay Resort in Hạ Long
Kid’s club, Premier Village Ha Long Bay Resort in Hạ Long

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8.9

Excellent

191 reviews

191 reviews

Swimming Pool1
Beach1
Fitness Centre1
See map
See map

8.8

Excellent

Location rating score

Excellent location - 800 meters from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 480 m
Hon Ga Choi Island 6.0 km
Dong Thien Cung 7.1 km
Dau Go Gotto 7.3 km
Soi Sim Island 12.4 km
Sung Sot Cave 13.3 km
Luon Caves 13.9 km
Cua Van Fishing Village 18.1 km
Nearby landmarks
Bai Chay Bridge 480 m
Bai Chay Commercial Center 940 m
Castaway Island 970 m
Vinmart+ 1.0 km
Mini Mart 1.0 km
BoMi Mart 1.2 km
G7 Mart 1.2 km
Núi Bãi Cháy 1.2 km
Ha Long Queen Cable Car 1.3 km
Dragon Park 1.4 km

Premier Village Ha Long Bay Resort

No 9 Ha Long Road, Bai Chay Ward, Ha Long City, Quang Ninh Province, Viet Nam, Ha Long, Hạ Long, Vietnam, 200000 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Kids club

Spa

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Hạ Long every 3 minutes on Agoda.com
Value for money8.7
Location rating8.8
Nearest airportCat Bi International Airport (HPH)
Distance to airport34.6 km

Rooms available at Premier Village Ha Long Bay Resort

4 Bedroom Premier
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
3 Bedroom Premier
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
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Premier Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Premier Villa with 4 Bed Rooms
...
  • Garden view
  • Balcony/terrace
  • 2 single beds & 1 king bed ...
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Premier Villa with 3 Bed Rooms
...
  • Garden view
  • Balcony/terrace
  • 2 single beds & 1 king bed ...
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Premier Villa with 5 Bed Rooms
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
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2-Bedroom Garden View Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
3-Bedroom Garden View Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
3-Bedroom Lake View Villa
...
  • Lake view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
2-Bedroom Lake View Villa
...
  • Lake view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices

Frequently asked questions

Does Premier Village Ha Long Bay Resort offer spa services?

You can enjoy your stay at Premier Village Ha Long Bay Resort all the more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

What sort of non-water sports and outdoor activities are accessible at Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort offers non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

Does Premier Village Ha Long Bay Resort provide laundry services?

Yes! Premier Village Ha Long Bay Resort offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are offered for children at Premier Village Ha Long Bay Resort?

While on vacation with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Premier Village Ha Long Bay Resort which include children's playground, kids pool, and kids club.

What do past visitors love most about Premier Village Ha Long Bay Resort?

Past guests that stayed at Premier Village Ha Long Bay Resort have given this property a rating of 9.248 for its outstanding cleanliness as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Premier Village Ha Long Bay Resort?

Past solo travelers that have stayed at this property have given Premier Village Ha Long Bay Resort an average rating of 9.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Premier Village Ha Long Bay Resort?

Verified couple travelers that have stayed at this property have given Premier Village Ha Long Bay Resort an average rating of 9.3. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Premier Village Ha Long Bay Resort?

Verified families with older children that have stayed at this property have given Premier Village Ha Long Bay Resort an average rating of 9.2. You can search for more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping locations are nearby Premier Village Ha Long Bay Resort?

Shopping options in Premier Village Ha Long Bay Resort’s Ha Long neighborhood include Bai Chay Commercial Center.

What time is check-in and check-out at Premier Village Ha Long Bay Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Premier Village Ha Long Bay Resort

  • 9.6

    Exceptional
    Cleanliness

    "Clean, big, new, swimming pool and gym room are nice, the food is not bad, recommend"

    kwok

    |

    September 20, 2022

  • 10

    Exceptional
    Cleanliness

    "We stayed at Villas 04 bed rooms that very clean and standard services."

    Mai

    |

    July 15, 2022

  • 9.6

    Exceptional
    Location

    "We found few good eateries nearby."

    Jose

    |

    March 2, 2023

Property ranking|Compared to 1,031 Hạ Long properties
See all rankings
Room size
320 sqm.
Couples review score
9.6/10
Cleanliness score
9.3/10
Service score
9.2/10
Bigger than
99
%
of Hạ Long properties
Better than
97
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Better than
93
%
of Hạ Long properties
Overall rating:

8.9

Excellent
191 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.8
Read all reviews >
More about Premier Village Ha Long Bay Resort

More about Premier Village Ha Long Bay Resort

Premier Village Ha Long Bay Resort

Put yourself into a special and relaxing space in Hạ Long at the atmospheric Premier Village Ha Long Bay Resort.
Premier Village Ha Long Bay Resort provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the resort villa make exploring Hạ Long even more convenient. If you plan to arrive by car, you'll appreciate the resort villa's free parking, right on-site.
The resort villa provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort villa will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the resort villa to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Premier Village Ha Long Bay Resort. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Premier Village Ha Long Bay Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort villa also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort villa provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Premier Village Ha Long Bay Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort villa. A night in at the resort villa's bar and nightclub can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Never let a day go wasted when you're at Premier Village Ha Long Bay Resort with all the activities and facilities provided. Don't forget to explore the resort villa's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort villa's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort villa's fitness facility. Have some easy fun without traveling far, while playing yoga room at Premier Village Ha Long Bay Resort. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the resort villa enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Dau Go Gotto only 4.1 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 5.9 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 94% of other accommodations in the city.
This resort villa scores higher than 94% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 93% of competition within the city.

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Amenities and facilities

Excellent
Facilities

9

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
Corallo Restaurant
  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet
The Market Restaurant
  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet, A-la-carte

Location

No 9 Ha Long Road, Bai Chay Ward, Ha Long City, Quang Ninh Province, Viet Nam, Ha Long, Hạ Long, Vietnam, 200000
Excellent
Location

8.8

Airports
  • Cat Bi International Airport (HPH)
    34.6 km
Public transportation
  • Halong Train Station
    4.0 km
Hospital or clinic
  • Bệnh viện Quốc tế Hạ Long
    4.9 km
Shopping
  • Bai Chay Commercial Center
    940 m

What's nearby

Popular landmarks
  • Bai Chay Bridge
    480 m
  • Hon Ga Choi Island
    6.0 km
  • Dong Thien Cung
    7.1 km
  • Dau Go Gotto
    7.3 km
  • Soi Sim Island
    12.4 km
  • Sung Sot Cave
    13.3 km
  • Luon Caves
    13.9 km
  • Cua Van Fishing Village
    18.1 km
Nearby landmarks
  • Bai Chay Bridge
    480 m
  • Bai Chay Commercial Center
    940 m
  • Castaway Island
    970 m
  • Vinmart+
    1.0 km
  • Mini Mart
    1.0 km
  • BoMi Mart
    1.2 km
  • G7 Mart
    1.2 km
  • Núi Bãi Cháy
    1.2 km
  • Ha Long Queen Cable Car
    1.3 km
  • Dragon Park
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 1 child under 6 years old stay for free if using existing bed. Any additional child will be charged an extra fee. Please contact the property for more details.
  • A compulsory charge of VND 500,000 will incur should customer requests to change the lead guest name on the booking voucher
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 67

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Premier Village Ha Long Bay Resort from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.3
Facilities9.0
Location8.8
Service9.2
Value for money8.7
High score for Hạ Long
Rating
9+ Exceptional (28)
8-9 Excellent (3)
7-8 Very Good (8)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (13)
Jun - Aug (16)
Sep - Nov (6)
Dec - Feb (11)
Showing 46 verified guest comments
123
10.0
Exceptional
Mai from Vietnam
Family with teens
Villa with Garden View 4 Bed Rooms
Stayed 2 nights in July 2022

A nice vacation in Premier Villages Ha Long Bay”

We had wonderful experiences here with the hospitality of Premier Villages staffs. They did very well their works and always keep smiling with us. We stayed at Villas 04 bed rooms that very clean and standard services. This location is very close to the Seafoods Market "Cai Dam" that we can easily buy the fresh seafoods like fresh flower crabs, oyster, lobster, tiger shrimp to cook and enjoy these foods that is very much cheaper than the restaurants nearby this location, around 900m from resort to this market. Another choice that we love is Restaurant named Hong Hanh, the foods here is very delicious as well with reasonable prices. So far, we liked the buffet breakfast at resort with various kind of dishes that we tried. The Vietnamese traditional food that is Beef noodle called "phở Bò" so delicious, very good mixed lettuce salad, special is croissant it's so perfect!!! We will come back this resort with my family in next times. Thank you!

Reviewed July 16, 2022

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Dear Ms. Mai, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members, they will pround about that. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay and the team members. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded July 18, 2022
Premier Village Ha Long Bay Resort
10.0
Exceptional
BrajRaj from India
Couple
1-Bedroom Garden View Villa
Stayed 1 night in December 2022

Best resort of Vietnam”

This is no doubt the bestest resort of Vietnam. The villas are amazing and I wish I could make one such villa for self

Reviewed December 24, 2022

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Dear Mr/Mrs BrajRaj, Warm greetings from Premier Village Halong Bay. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. I truly look forward to welcoming you back to our hotel at some point in the future. Merry Christmas and Happy new year. Kind regards, Pham Vu Hoang General Manager

Responded December 27, 2022
Premier Village Ha Long Bay Resort
10.0
Exceptional
Trang from Vietnam
Family with young children
Villa with Garden View 3 Bed Rooms
Stayed 1 night in February 2022

So good!”

I really enjoyed the professionalism of the staff there. The house is bright and has a great and smart modern design. The rooms in the house are really 5-star hotel standard. The only minor comment is just the slight inconvenience with the bathtub, where the button to drain the water is in the middle and not at the end, so it's very easy to accidentally drain the water while you're still bathing. Breakfast has a standard variety of items but the tastes are medium.

Reviewed February 22, 2022

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Dear Ms.Trang, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager

Responded March 02, 2022
Premier Village Ha Long Bay Resort
10.0
Exceptional
BrajRaj from India
Couple
1-Bedroom Garden View Villa
Stayed 1 night in December 2022

Best resort ”

Best villas with best facility . Amazing and best decision to live here

Reviewed December 24, 2022

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Dear Mr. Rohit, Warm greetings from Premier Village Halong bay Thank you very much for having taken your time to complete online survey. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. Wish you and your family have a merry christmas and happy new year. I'm look forward to welcoming you in some point in the future. Kind regards, Pham Vu Hoang General Manager

Responded December 27, 2022
Premier Village Ha Long Bay Resort
9.6
Exceptional
kwok from Hong Kong SAR, China
Business traveler
3-Bedroom Garden View Villa
Stayed 1 night in September 2022

Good”

Clean, big, new, swimming pool and gym room are nice, the food is not bad, recommend

Reviewed September 21, 2022

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Dear Mr. Kwok, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded September 26, 2022
Premier Village Ha Long Bay Resort
8.8
Excellent
Jessica from Vietnam
Group
Garden View Villa
Stayed 1 night in December 2021

It just be Ok”

Not really good enough. We don't have any water for drink in room. Have to make the phone call at might night to reception to get some water . over villa no have a body mirror, only small face mirror in bathroom . Around the hotel have nothing beautiful for enjoy or pics. Nothing there. Never come back.

Reviewed December 21, 2021

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Dear Ms. Jessica, Warm Greetings from Premier Village Halong Bay resort. Thank you very much for sending us your review regarding the recent stay at our hotel. We sincerely appreciate your comments and feedback about the hotel. I will share your comments with our management team to review all mentioned aspects of hotel for better guest experience. Once again, thank you for having stayed at Premier Village Halong Bay and sharing with us your feedback. We truly look forward to welcoming you back to Premier Village Halong Bay for some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded January 11, 2022
Premier Village Ha Long Bay Resort
8.0
Excellent
Doan from Vietnam
Family with teens
2-Bedroom Garden View Villa
Stayed 1 night in December 2020

A good resort”

It is good choice for family or with group, the staffs are very friendly, but the villa has a bit view of bay from the 3rd floor.

Reviewed January 04, 2021

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Dear Mr. Doan, Warm greeting from Premier Village Halong Bay. While we pride ourselves in striving to exceed the expectations of our guests, it is always an absolute treat to receive positive feedback such as yours, clearly expressing what it is that we were able to deliver. Please be assured that I will take the liberty of forwarding your appreciation to all concerned so that we are all aware of your comments. I look forward to welcoming your family to Premier Village Halong Bay in the nearest future. Kind regards, Thai Ngoc Son General Manager

Responded January 05, 2021
Premier Village Ha Long Bay Resort
4.0
Pham from Vietnam
Family with young children
Villa with Garden View 4 Bed Rooms
Stayed 2 nights in June 2022

It is a bad choice in Halong”

A beach villa with no beach and no private swimming pool. There is only 2 swimming pool for every guest of the village and when you use the nearest beach, you have to pay for the seat place (200k VND/ seat, and our group was 11 persons including 4 kids) !!!

Reviewed June 23, 2022

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Dear Ms Phạm, Thank you very much for sending us your review regarding the recent stay at our hotel. Based on the ratings given to us, it is really disappointing to see that our swimming pools could not meet your expectation during the stay. The Resort is just near the beach and unfortunately We dont have private beach and We can support by taking guest to the beach by the buggy. Please kindly accept many of my apologies for the poor impression that we have given you on this occasion. Despite the disappointments, we truly hope that you as a valued client will allow us another opportunity of welcoming you back to Premier Village Halong Bay at some point in the future. Kind regards, Pham Vu Hoang General Manager

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Premier Village Ha Long Bay Resort
2.8
ShuYu from Taiwan
Group
3-Bedroom Lake View Villa
Stayed 2 nights in December 2020

Very dissapointed”

It was very uncomfortable and inconvenient in this villa. And you need to prepare everything if you want to cook something inside. By the way, you can heard the sound from 2nd floor room when you stay in 3rd floor room.

Reviewed January 10, 2021

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Dear Ms. Shuyu, Greetings from Premier Village Halong Bay. Thank you for your comments about the provision of cooker in kitchen. Hotel provides the cooker and chinaware and regret to inform that it's chargable. You can order with Reception to set up in room. Please rest assured that your feedback with respect to sound effected upper floor is being treated seriously and has been shared with our Chief Engeneering. Ms Shuyu once again, thank you for your candid feedback and we look forward to welcoming you to Premier Village Halong Bay. Kind regards, Huynh Quoc Dat General Manager

Responded April 02, 2021
Premier Village Ha Long Bay Resort
10.0
Exceptional
THANH from Vietnam
Group
2-Bedroom Garden View Villa
Stayed 1 night in June 2023

Exceptional”

Biệt thự rất rộng, đẹp, chất lượng 5 sao nhưng không có bể bơi riêng. Ăn sáng buffet và ăn trưa (ăn tối) set menu rất ngon đầy đặn. Điểm trừ là bể bơi chung khá bẩn và không có bãi biển riêng.

Reviewed July 09, 2023

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Thân gửi chị Thanh Thuy, Chân thành cảm ơn chị đã dành thời gian đánh giá chất lượng dịch vụ tại Premier Village Halong Bay. Những nhận xét của chị giúp chúng tôi rất nhiều trong hành trình mang lại trải nghiệm tuyệt vời cho khách hàng tại khu nghỉ. Tôi đã chia sẻ ý kiến của chị tới quản lý bộ phận giải trí để có những giải pháp khắc phục ngay lập tức cho công tác vệ sinh bể bơi. Một lần nữa xin cảm ơn những đánh giá của chị và tôi hy vọng sớm được chào đón chị trong thời gian tới tại Premier Village Halong. Trân trọng, Phạm Vũ Hoàng Tổng quản lý

Responded July 12, 2023
Premier Village Ha Long Bay Resort
10.0
Exceptional
Frederique from Vietnam
Family with young children
1-Bedroom Garden View Villa
Stayed 3 nights in May 2023

Luxury at it's best”

Basically like living in a millionaire's villa for a few days. Total bliss and relaxation.

Reviewed May 29, 2023

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Dear Mr. Frederique, Xin chào! Warm greetings from Premier Village Halong Bay Resort. Thank you very much for having taken the time to complete online survey regarding your recent stay with us. I'm very glad to recieved such a positive feedback. I'm looking forward to welcome you back to Premier Village Halong Bay in some point in the future. Kind regards, Pham Vu Hoang General Manager

Responded May 30, 2023
Premier Village Ha Long Bay Resort
10.0
Exceptional
Peter from Australia
Family with teens
2-Bedroom Lake View Villa
Stayed 2 nights in April 2023

So comfortable, spacious and new”

We loved this place and felt very spoilt, the staff were so professional and friendly, definitely recommend this resort.

Reviewed April 07, 2023

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Dear Mr. Peter, Warm greetings from Premier Village Halong Bay Resort. Thank you very much for having taken your time to give us your feed back regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I'm look forward to welcoming you back to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager

Responded April 07, 2023
Premier Village Ha Long Bay Resort
2.8
Kevin from United States
Group
2-Bedroom Garden View Villa
Stayed 2 nights in March 2023

Nickel and dime you”

After one moth stay in Vietnam I thought this was going to be one of the best places we stayed at but turned out to be most expensive and worse, they nickel and dime you for everything and the attentiveness/service didn’t match the price I would recommend another resort/hotel

Reviewed March 20, 2023

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Dear Mr. Kevin, Warm greetings from Premier Village Halong Bay Resort. Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and I sincerely regret that we could not meet you expectations especialy about the price. But overall, I do hope that our team had provided the excellent service to you and your family during the stay. With this in mind, we once again thank you for your feedback and we do look forward to having the opportunity of being able to welcome you back ‘home’ when you have reason to visit Halong. Kind regards, Pham Vu Hoang General Manager

Responded March 24, 2023
Premier Village Ha Long Bay Resort
10.0
Exceptional
Nihar from India
Couple
1-Bedroom Garden View Villa
Stayed 2 nights in March 2023

Crazzy place ”

If you come here the people are helpful the staff mr the anh is so helpful must stay

Reviewed March 17, 2023

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Dear Mr. Nihar, Warm greetings from Premier Village Halong Bay Resort. Thank you very much for taken your time to complete online survery regarding your recent stay with us in our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. I will share your comment with The Anh - Receptionist, he will very happy and proud about his effort in delivery the wonderful service to you. I'm looking forward to welcoming you and your family come back to Premier Village Halong in some point in the future. Best regards, Pham Vu Hoang General Manager

Responded March 24, 2023
Premier Village Ha Long Bay Resort
9.6
Exceptional
Jose from Vietnam
Couple
1-Bedroom Garden View Villa
Stayed 1 night in February 2023

A Villa all to yourself”

We stayed at villa 121. Though it was expensive, it was well worth it. We had the entire villa to ourself. Whats missing, would be a pool but thats fine as weather was very cold for a swim. The breakfast platter was outstanding. They had both local dishes and continental. They had multiple large pools close to the restaurant overlooking the Karst mountains and sea. Would certainly recommend this place. Closely located to the harbour for halong bay day tours, the cable ride to the hill side and adjacent to the boulevard/ eurpoean styled streets/buildings. We found few good eateries nearby. As usual they will arrange a rented bike for 130,000VND for the semi automatic and 200,000VND for automatic. However, they did ask for a deposit of 500,000VND which is ifne. They return the balance after you return the bike. Also, this avoided us in paying in cash as they took card for all these.

Reviewed March 02, 2023

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Dear Mr. Jose, Warm greetings from Premier Villageg Halong Bay. Thank you very much for having taken your time to share us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay and the team members. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded March 05, 2023
Premier Village Ha Long Bay Resort
8.8
Excellent
Sandra from Switzerland
Couple
1-Bedroom Garden View Villa
Stayed 2 nights in April 2023

Grosse Wohnung”

+ Gosse Wohnung, top Einrichtung! Freundliches Personal - Nicht direkt am Meer wie abgebildet

Reviewed April 10, 2023

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Dear Ms. Sandra, Warm greetings from Premier Village Halong Bay. Thank you very much for having taken the time to complete online survey regarding your recent stay with us. I'm very glad to hear the feed back from you to our facility and hotel staff. I do hope to welcome you and your family back to Premier Village Halong Bay in the nearest future. Kind regards, Pham Vu Hoang General Manager

Responded April 12, 2023
Premier Village Ha Long Bay Resort
7.2
Very good
Kyong from South Korea
Family with teens
2-Bedroom Lake View Villa
Stayed 2 nights in July 2023

Very good”

바닥이 좀 지져분한거 빼고는 숙소도 깔끔했다 한국인 통역이 없어서 의사소통에 좀 아쉬웠다

Reviewed August 04, 2023

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Dear Ms. Choi Kyong Hwa, Xin chao! Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to complete online survey. I believed you and your family had a wonderful stay with us. Wish you healthy and success. I'm looking forward to welcoming you to Premier Village Halong Bay in some point in future. Sincerely, Pham Vu Hoang General Manager

Responded August 04, 2023
Premier Village Ha Long Bay Resort
8.4
Excellent
In from South Korea
Group
2-Bedroom Garden View Villa
Stayed 2 nights in May 2023

Excellent”

수영장 시설이 좀 노후되었고야간에 입장불가여서 아쉬웠습니다 숙소는 깨끗하고 만족해요

Reviewed July 30, 2023

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Dear Ms. Lee, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken your time to give us your comment regarding recent stay with us. I believed our team member made you a wonderful stay in our property. I share your comment about pool facilities with our Recreation manager to seeking other options. For safety reason, we recommend guest using swimming pool in opening hour that have safe guard to look after. Once again, thank you for your feed back and looking forward to welcoming you to Premier Village Halong Bay in some point in future. Kind regards, Pham Vu Hoang General Manager

Responded July 30, 2023
Premier Village Ha Long Bay Resort
10.0
Exceptional
YESEUL from South Korea
Solo traveler
2-Bedroom Lake View Villa
Stayed 2 nights in July 2023

편안한 휴식”

가격대비 숙고 퀄리티가 매우 뛰어납니다. 그리고 직원들 모두 친절합니다. 한가지 단점이라면 수영장이 좀 협소하여 사람이 좀 몰리면 비좁다고 느껴지는 것이 한가지 단점입니다.

Reviewed July 27, 2023

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Dear Mr. Shin , Xin chào! Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay and the team members. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded July 29, 2023
Premier Village Ha Long Bay Resort
9.2
Exceptional
Bosoble from Vietnam
Family with young children
2-Bedroom Lake View Villa
Stayed 2 nights in June 2023

Great place for family. ”

All meals were included, so it was easy to have a meal with a baby. Good facilities.

Reviewed July 17, 2023

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Dear Mr. Bosoble, Xin chào! Warm greetings from Premier Village Halonng Bay resort. Thank you very much for taken your time to giving us your feed back regarding recent stay with us. I'm very glad to hear that you had a great stay. I will share your comment to our team member, they would very happy and pround of themselves in delivery the best experiences to our customer. I'm looking forward to welcoming you and your family to our resort in some point in the future. Kind regards, Pham Vu Hoang General Manager

Responded July 21, 2023
Premier Village Ha Long Bay Resort
123
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