Not worth the money”

Hotel looks lovely from the outside. But is shabby on the inside. Not worth the money. They charge £10 an hour for early check in plus if you want to park in there carpark its £14.

Incrível”

Good Hotel would recommend, girl at reception could smile a bit more as she's the first point of call for customers, but overall very good.

Not happy with system ”

Night staff is very good .but systems very bad when we booking online everything accepted and when u arrive u can't totally different u have to leave one day early. 😡😡 even not talking nicely in morning shift

Incrível”

Would certainly stay with them again

Aceitável”

Hotel very dirty, rooms, need upgrading, carpets, stained torn, communal toilets in disrepair. Everywhere, is battered and chipped. Had to clean our table at breakfast, table was filthy.. Very poor standard, would give it 2 stars. For locarion

First class”

Really good hotel, all staff great

Nice place”

Very clean and great spa one of the best in Scarborough

Incrível”

Hotel and staff really good. I thought i had booked breakfast but hadn't. Two 6 year olds with us and breakfast very expensive. Unpacked our things in one room which had no see view then asked to move due to maintenance issues which we did and moved to a sea view room. Mini suite. We were there to celebrate my 60th and friends 50th and took our grandaughters for the experience. We all had a lovely time. Catered for gluten free in the restaurant.

Great location but tired hotel”

Location was fantastic but available sea views very limited we moved room due to stained sheets, hairs n bed, view was a wall with heating pipes, rooms really tired Devon room was again tired had to ask for pillows to be changed they were stained and smelly , room had not been cleaned properly lots of conwebs

Crown Spa Hotel”

When the booking was made via Agoda breakfast was included, however when we checked in at the hotel, they said breakfast would be continental and not English hence we were charged. The hotel indicated this is an issue with Agoda

Lovely Hotel”

Great hotel, staff are so friendly and helpful. Would definitely recommend

Muito bom”

Another happy visit

Excelente”

A pleasant stay bedroom was well equipped and large especially the bathroom, the room was very clean and the bed was very comfortable.

Lovely stay”

Nice sea view. Clean. Think mini fridge would be good edition. All well managed in Covid.

Lovely ”

Beautiful hotel, room spotless, staff lovely and the spa was amazing. Well organised around covid safety. Only complain is that our room was too hot even with the radiator turned off and the window open all night.

Muito bom”

Spa facilities could be a little higher standard and cleaner

night stay”

great stay great view of the sea

Riff off hotel”

When you book for the hotel room with breakfast it should be full breakfast. But when you check in staff tell you that you only have intercontinental breakfast. If you want full English breakfast you have to pay another 5 pounds on top of it. That it cheating to customer. Look this again when you book hotel room on website say that hotel with wifi in all room . But when you check in at the hotel they are only give you free wifi for 2 hrs per day that. It a bit backward of this hotel do that to the customer . When the customer pay a lots of money to stay in this hotel. The hotel just need to charge a bit of this thing. It not Professional . Most of hotel in the world now it free wifi now a day. It cheating to customer. Will never go back to stay in this Riff off hotel again,

A day away ”

Had a good time

Good location”

Nice and clean hotel