Experience Luxury and Convenience at Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel in Giza, Egypt offers a 5.0 star experience with a wide range of facilities to ensure a comfortable stay. Guests can enjoy 24-hour room service, a coffee shop, bar, nightclub, restaurant, safety deposit boxes, salon, tours, valet parking, concierge, air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, indoor pool, hot tub, fitness center, sauna, steam room, spa, outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, library, car hire, luggage storage, shared lounge/TV area, convenience store, daily housekeeping, fireplace, gift/souvenir shop, grocery deliveries, taxi service, ticket service, halal restaurant, and breakfast buffet. Guests can also enjoy a continental breakfast and onsite car parking, with free car park available and car park charges applied.
Room Types at Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel offers a variety of room types to suit every traveler's needs. From the cozy Standard Single Room with a queen bed to the spacious Two Bedroom Suite with a double and a king bed, there is something for everyone. Guests can choose from the Deluxe Twin Room for 2 People, the Executive Suite King, the One Bedroom Suite, the Premium Room, and the Standard Double Room, each with its own unique features and charm.
Exceptional Cleanliness, Great Customer Service, and Good Value for Money
Pyramisa Cairo Suites & Casino Hotel is an exceptional hotel that offers great customer service and excellent value for money. The hotel is perfect in terms of location, cleanliness, and the helpful and friendly staff. The rooms are nice and the breakfast is good. The staff were amazing and the manager was very friendly. The hotel is also very clean and the people are great. Although there were some issues with the room, the staff were helpful when we asked to change rooms because of the filth and smell. Overall, Pyramisa Cairo Suites & Casino Hotel is a great choice for anyone looking for a clean, friendly, and affordable hotel in Giza, Egypt.
Experience Unmatched Comfort and Location at Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel in Giza, Egypt is the perfect destination for travelers seeking comfort and convenience. With an overall rating of 6.5, guests rave about the hotel's prime location, which earned a rating of 7.4. The hotel's comfortable accommodations also received a high rating of 7.4, ensuring guests enjoy a restful stay. Visitors can indulge in the delicious food and dining options, which received a rating of 6.9, while the hotel's cleanliness and staff performance rated a respectable 6.1 and 6.6, respectively. Although the facilities earned a rating of 6.1, guests can still enjoy the hotel's amenities, including a casino. Despite a rating of 6.4 for value, guests agree that the hotel's exceptional location and comfort make it a worthwhile stay. Book your stay at Pyramisa Cairo Suites & Casino Hotel for an unforgettable experience.
Amazing Experience”
The hotel is perfect in terms of location,cleanness, value for money, and the helpful and friendly staff
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Dear Mr. Karim, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Pyramisa Suites Hotel Cairo. Regards, Hotel Management
We had agrarian time there ”
Super clean and great customer service
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Dear Valued Guest, We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent vacation at Pyramisa Suites Hotel Cairo. Our special thanks to you for your lovely, praising words. We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Pyramisa Suites Hotel Cairo. Regards, Hotel Management
Exceptional”
Staff were amazing and the manager was very friendly.excellent value for money.the best 5 star!!!!!
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Dear Valued Guest, We would like to thank you very much for having been our guest recently and for taking the time to share your valuable feedback about your vacation experience. It is more than pleasing for us, that you had the most amazing, fantastic holiday at our Hotel and you highlighted so positively our standard of service. We are looking forward to welcoming you back in the near future for another unforgettable stay with us. Regards, Hotel Management
Dr Sam ”
Very clean & Nice hotel Great ppl
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Dear Dr. Sam, Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you. The hotel team is all extremely passionate about delivering consistent high standards of guest service at all times. Meanwhile, I will be certain to pass your comments on to all the team, who will feel very proud to hear your compliments. Regards, Hotel Management
Best hotel”
Great and clean
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Dear Valued Guest, We are delighted to know that you enjoyed your stay and that we achieved our standard of ensuring your holiday to be both relaxing and memorable. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Regards, Hotel Management
We love it ”
We had great time there
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Dear Mr. Sam, Greetings from Pyramisa Suites Hotel Cairo! Thank you for your recent review. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back at Pyramisa Suites Hotel for another memorable stay. Regards, Hotel Management
Great Hotel!”
Staff were friendly, very responsive and helpful.
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Dear Mr. Samy, I am glad to read that your overall experience was pleasant and our service was impeccable, looking forward to welcoming you again soon. Best Regards, Hotel Management
Cleaning in the staff ”
There is halema she is wonderful and great and know what she is doing I do recommend …
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Dear Mr. Mubarak, Thank you very much for posting your excellent review and recommendations about your holiday at Pyramisa Hotels & Resorts, we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff, your compliments will definitely be shared with the team. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Best Regards, Hotel Management
Cairo experience”
Just what the doctor ordered.. all smiles
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Dear Valued Guest, Thank You for sharing your valuable feedback with us. we are glad that you enjoyed your stay with us and we all look forward to welcome you back again soon. Regards, Hotel Management
Best front desk ever”
I really enjoyed my short staying here And shaimaa she was really helpful and was very kind to us but the room curtains can’t be fully closed, again shaimaa is the best.
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Dear Mr. Othman, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Hotel Management
Excellent”
Clean rooms Poor bathrooms Good food
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Dear Mr. Ahmed, Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences. We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided. Looking forward to welcoming you back again in the near future! Best Regards, Hotel Management
Nice place”
Nice clean rooms, good service and breakfast.
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Dear Valued Guest, I am glad to read that your overall experience was pleasant and our service was impeccable, looking forward to welcoming you again soon. Best Regards, Hotel Management
Good and bad hotel in the same time”
أقمت أنا و عائلتي في الفندق في الغرفه 331 لمده يومين.. الغرفه كانت غير مريحه إطلاقا.. بها رائحه غريبه جدا و الحمام كان غير نظيف و قومت بتنظيفه بنفسي.. المراتب و السراير غير مريحه اطلاقا و السرير يصدر أصوات عندنا تتحرك اثناء النوم. لم أستطع النوم بسبب الصوت المزعج للثلاجه و مكيف الهواء اصواتهم مرتفعه جدا و بها زنه مزعجه جدا.. غير إنك و إنت داخل الغرفه تسمع الضوضاء خارج الغرفه بالممر بوضوح شديد الافطار جيد جدا جدا و متنوع و الاطعمه طازجه و لذيذه و العاملين بالفندق محترمين جدا و يحاولون المساعده باستمرار و يقدمون الخدمه بشكل رائع ووجه بشوش موقع الفندق أكثر من رائع و استمتعت به كثيرا فهو قريب من أجمل مناطق القاهره و المزارات الهامه و قريب جدا من النيل يجب الاهتمام بالغرف لأنها بشعه و بسببها لم تكتمل راحتي خلال الاقامه أردت أن اطلب الانتقال من هذه الغرفه البشعه لكنني لم أرد إزعاج العاملين لأن أصدقائي تم نقلهم من غرفتهم مرتين بسبب عدم نظافتها و كنت محرجه إن اطلب نفس الطلب ولكني اكتشفت إني كنت مخطئه عندما ظننت انني أستطيع تحمل هذه الغرفه السيئه للغايه My family and I stayed in the hotel in room 331 for two days .. the room was not comfortable at all .. it had a very strange smell and the bathroom was dirty and I cleaned it myself .. The mattresses and beds are not comfortable at all, and the bed makes sounds while we have moving during sleep. I could not sleep because of the annoying sound of the refrigerator and the air conditioner. Their sounds are very loud .. However, while you are inside the room, you hear the noise outside the room in the corridor very clearly. The breakfast is very very good and varied, and the food is fresh and delicious, and the hotel workers are very respectful and try to help constantly and provide the service in a wonderful way and face cheerfulness. The location of the hotel is more than wonderful and I enjoyed it a lot as it is close to the most beautiful areas of Cairo and the important attractions and very close to the Nile The rooms must be taken care of because they are ugly and because of them, my comfort during the stay was not compl
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Dear Mr. Mohammed, Thank you for taking the time to tell us about your experience at Pyramisa Suites Hotel Cairo. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Hotel Management
Decent hotel but staff not helpful”
The hotel is clean and decent, however the staff were not up to the expectations
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Dear Mr. Hasan, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Hotel Management
Very good”
There is a terrible loud music coming from the lobby starting at 10pm until morning.
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Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pyramisa Hotels & Resorts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon. Best Regards, Hotel Management
Bathroo tub was a not working”
Bathroo tub was a not working The hot water pressure was low
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Dear Mr. Turki, I would like to thank you for taking time to review our hotel. We are sorry to learn that your stay was not as you expected it to be. I would like to assure you that your comments and concerns are thoroughly investigated and I sincerely apologize for any inconveniences you have experienced while staying with us. We hope to welcome you again soon for more positive experiences. Best Regards, Hotel Management
Good”
Bed it was not comfortable at all
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Dear Mr. Mohamed, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Hotel Management
Good location - needs an upgrade”
I have been staying at Pyramisa for many years. On this last occasion the rooms were very stuffy and dirty. The beds were also very worn down. I requested another room which they refused to assist with. Eventually, 3 days later, I was assisted. The other room had slightly better beds but was still dirty. The staff have a very maxed approach and do not offer much support and assistance. The hotel's only saving grace is its location in Cairo.
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Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pyramisa Hotels & Resorts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon. Best Regards, Hotel Management
Location is the only plus”
To avoid alot of hassle, you need to contact the hotel before you check in to make sure the booking exists. Need to call the house keeping to make sure they clean your room. Make sure to get a room in the new building. Also note that swimming pool is not heated, don't expect a great breakfast. Some staff are not helpful at all. If above is sorted then your stay should be OK.
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Dear Ms. Manar, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards, Hotel Management
Acceptable”
Paid a large amount of money for this hotel thinking it was a 5 star hotel. It was a 2 star in reality. The standard of cleanliness is very bad. The pictures must have been taken 30 years ago when it first opened. The hotel corridors and rooms need a serious revamp. Positives are the breakfast and the staff were really nice
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Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pyramisa Hotels & Resorts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon. Best Regards, Hotel Management