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Queensway Hotel, Sure Hotel Collection by Best Western
Double Room - Bed, Queensway Hotel, Sure Hotel Collection by Best Western in London
a house with a fence and trees, Queensway Hotel, Sure Hotel Collection by Best Western in London
Lobby, Queensway Hotel, Sure Hotel Collection by Best Western in London
Lobby, Queensway Hotel, Sure Hotel Collection by Best Western in London
Queensway Hotel, Sure Hotel Collection by Best Western
a white sink sitting under a mirror in a bathroom, Queensway Hotel, Sure Hotel Collection by Best Western in London

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7.1

Very good

1,265 reviews

1,265 reviews

Housekeeping18
Breakfast9
Shops1
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Talbot Square Gardens

130 m

Norfolk Square Garden

130 m

Norfolk Square Gardens

130 m

Alexander Fleming Laboratory Museum

330 m

Paddington (Circle & Bakerloo)

190 m

Popular landmarks
Madame Tussauds London

1.5 km

V&A - Victoria and Albert Museum

2.0 km

Natural History Museum

2.0 km

Buckingham Palace

2.6 km

National Gallery

3.1 km

Closest landmarks
Dentist @ W2

180 m

Winston Churchill Wing

220 m

Apek Pharmacy

250 m

Jefferies Wing

250 m

Out Patients Department

280 m

Queensway Hotel, Sure Hotel Collection by Best Western

147-149 Sussex Gardens, Hyde Park, London, United Kingdom, W2 2RY - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of London

Front desk [24-hour]

190 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Laundry service

Room service

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money6.9
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport15.4 km

Rooms available at Queensway Hotel, Sure Hotel Collection by Best Western

Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
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Cozy Double Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 double bed
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Single Room
...
  • Non-smoking
  • Shower
  • 1 single bed
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Triple Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Standard Room With Three Single Beds
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 3 single beds
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Cozy Single Room
...
  • Shower
  • 1 single bed
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Executive King Room with Sofa Bed
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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One Bed Room
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
TRIPLE 1 Double 1 Single, Non-Smoking, Standard Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Queensway Hotel, Sure Hotel Collection by Best Western?

    For those who wish to drive their own cars, Queensway Hotel, Sure Hotel Collection by Best Western has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

    Is breakfast offered at Queensway Hotel, Sure Hotel Collection by Best Western?

    Wake up to a great continental breakfast at Queensway Hotel, Sure Hotel Collection by Best Western. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Queensway Hotel, Sure Hotel Collection by Best Western?

    Queensway Hotel, Sure Hotel Collection by Best Western does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Queensway Hotel, Sure Hotel Collection by Best Western?

    The closest train, metro, or bus station to Queensway Hotel, Sure Hotel Collection by Best Western is Paddington (Circle & Bakerloo), 190 m away.

    What restaurants are nearby Queensway Hotel, Sure Hotel Collection by Best Western?

    Restaurants including Gold Mine, Zuma and Scott's are popular in Queensway Hotel, Sure Hotel Collection by Best Western’s neighborhood which is known as Hyde Park.

    What popular shopping places are close to Queensway Hotel, Sure Hotel Collection by Best Western?

    Shopping options in Queensway Hotel, Sure Hotel Collection by Best Western’s Hyde Park neighborhood include Harrods, Art Work Space and Homemade London.

    What are popular attractions near Queensway Hotel, Sure Hotel Collection by Best Western?

    Queensway Hotel, Sure Hotel Collection by Best Western’s location in the Hyde Park neighborhood makes it close to famous attractions including Hyde Park, Wallace Collection and South Kensington.

    What popular natural sightseeing spots are close to Queensway Hotel, Sure Hotel Collection by Best Western?

    Queensway Hotel, Sure Hotel Collection by Best Western’s nearby natural sights include Grosvenor Square located in the same Hyde Park area.

    See map

    Explore the neighborhood

    What people love about Queensway Hotel, Sure Hotel Collection by Best Western

    • 8.8

      Excellent
      Cleanliness

      "Hotel is conveniently located, rooms are clean and tidy."

      Ajay

      |

      December 12, 2022

    • 10

      Exceptional
      Cleanliness

      "Clean rooms, comfy beds, friendly, accomodating staff, and nice breakfast, which not many hotels in the area seem to offer."

      Rachael

      |

      October 6, 2022

    • 8.4

      Excellent
      Location

      "The location of the hotel is very convenient to public transport, restaurants and shops."

      Sha

      |

      January 3, 2023

    Property ranking|Compared to 7,508 London properties
    See all rankings
    Location score
    8.7/10
    Room comfort score
    6/10
    Value for money score
    6.9/10
    Cleanliness score
    7.1/10
    Better than
    96
    %
    of London properties
    Better than
    95
    %
    of London properties
    Better than
    92
    %
    of London properties
    Better than
    92
    %
    of London properties
    Overall rating:

    7.1

    Very good
    1,265 reviews
    Cleanliness
    7.1
    Facilities
    6.1
    Location
    8.7
    Read all reviews >
    More about Queensway Hotel, Sure Hotel Collection by Best Western

    More about Queensway Hotel, Sure Hotel Collection by Best Western

    Queensway Hotel, Sure Hotel Collection by Best Western

    See all the incredible sights of London when you stay at Queensway Hotel, Sure Hotel Collection by Best Western. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Queensway Hotel, Sure Hotel Collection by Best Western, just 3.8 km from London Eye.
    The range of services provided by Queensway Hotel, Sure Hotel Collection by Best Western ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes.
    If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms at Queensway Hotel, Sure Hotel Collection by Best Western are fitted with all the amenities travelers need. The hotel provides linen service in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker in some rooms.
    Queensway Hotel, Sure Hotel Collection by Best Western also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


    Around the property

    There are many attractions to discover within close proximity to Queensway Hotel, Sure Hotel Collection by Best Western. Learn about the city's art history with a day at The British Museum located 3.2 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.7 km away, and you can always show your friends the time you went to London.


    Reasons to stay here

    Rooms here are cheaper than 96% of accommodations in the city.
    This hotel's food and dining score higher than 95% of accommodations in the city.
    This hotel scores higher than 95% of accommodations in the city for its location.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.1

    Most talked about facilities

    Breakfast

    28 mentions

    Housekeeping

    11 mentions

    Internet

    6 mentions

    Languages spoken
    • English
    • Arabic
    • Finnish
    • French
    • Hindi
    • Polish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Restaurants
    • Room service
    Services and conveniences
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Heating in public area
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    Available in all rooms
    • Accessible by stairs
    • Alarm clock
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Linens
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Continental

    Location

    147-149 Sussex Gardens, Hyde Park, London, United Kingdom, W2 2RY
    Excellent
    Location

    8.7

    Airports
    • London City Airport (LCY)
      15.4 km 54 min drive
    • Heathrow Airport (LHR)
      20.1 km 44 min drive
    Public transportation
    • Paddington (Circle & Bakerloo)
      190 m
    • Lancaster Gate Tube Station
      390 m 3 min drive
    Hospital or clinic
    • Dentist @ W2
      180 m
    Shopping
    • Camden Market
      3.5 km 18 min drive
    Convenience store
    • Sainsbury's Local
      300 m 3 min drive
    Cash withdrawal
    • ATM
      200 m 3 min walk

    What's nearby

    Popular landmarks
    • Madame Tussauds London
      1.5 km
    • V&A - Victoria and Albert Museum
      2.0 km
    • Natural History Museum
      2.0 km
    • Buckingham Palace
      2.6 km
    • National Gallery
      3.1 km
    • The British Museum
      3.2 km
    • Big Ben
      3.7 km
    • London Eye
      3.9 km
    • Tower of London
      6.7 km
    • Tower Bridge
      6.8 km
    Nearby landmarks
    • Talbot Square Gardens
      130 m
    • Norfolk Square Garden
      130 m
    • Norfolk Square Gardens
      130 m
    • Dentist @ W2
      180 m
    • Paddington (Circle & Bakerloo)
      190 m
    • Winston Churchill Wing
      220 m
    • Apek Pharmacy
      250 m
    • Jefferies Wing
      250 m
    • Out Patients Department
      280 m
    • Cambridge Wing
      280 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Please note our rates includes Continental Breakfast.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until11:00
    Extras
    • Breakfast charge (unless included in room price)10 GBP
    The property
    • Number of rooms 42

    Reviews of Queensway Hotel, Sure Hotel Collection by Best Western from real guests

    Provided by verified guests of Agoda
    7.1
    /
    10
    Cleanliness7.1
    Facilities6.1
    Location8.7
    Room comfort and quality6.0
    Service7.0
    Value for money6.9
    High score for London
    Rating
    9+ Exceptional (16)
    8-9 Excellent (26)
    7-8 Very Good (35)
    6-7 Good (38)
    <6 Below Expectation (62)
    Time of the year
    Mar - May (34)
    Jun - Aug (37)
    Sep - Nov (72)
    Dec - Feb (34)
    All guests (259)
    All room types
    All languages

    Show reviews that mention 

    Showing 177 verified guest comments
    12345
    8.8
    Excellent
    Guillaume from France
    Couple
    Double Room
    Stayed 4 nights in July 2019

    Basic Room but good location”

    Located near the Paddington station, the room was clean and breakfast included. Good for short stay, our room was facing the street and it was a bit noisy but overall it is a good deal for money. I recommend

    Reviewed July 23, 2019

    See room deals

    8.4
    Excellent
    carlos from Philippines
    Solo traveler
    Single Room
    Stayed 3 nights in September 2019

    First time in London”

    Excellent location. Took the heathrow express and got off at Paddinton Station. From here it was a few minutes walk to the hotel! It was also near a lot of tourist attractions. Sometimes it was better to take the uber than the underground. Room was small and basic as expected. Breakfast was the usual toast, coffee, tea, cereals, fruit.

    Reviewed September 13, 2019

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    7.6
    Very good
    Judith from United Kingdom
    Family with teens
    Twin Room
    Stayed 1 night in July 2022

    Pleasant hotel”

    We required a hotel close to Hyde Park for the BST Festival and this hotel met our needs, being approx 10 min walk away. Rooms were functional and clean and reception staff welcoming and polite. We would definitely stay here again due to proximity and value for money

    Reviewed July 03, 2022

    See room deals

    8.0
    Excellent
    John from Australia
    Couple
    Twin Room
    Stayed 3 nights in September 2019

    Good location nice style of building”

    Good reception staff

    Reviewed September 24, 2019

    See room deals

    6.4
    Good
    Georghios from Cyprus
    Solo traveler
    Single Room
    Stayed 1 night in February 2019

    Budget - 1 night stay”

    Good service at the reception. Stayed only for a night, early February. Got a Queen size bed, but the room was very small. Did not expect much, but for 57 euros, this was a good deal. The price included breakfast with toasts, cereals and boiled eggs. Reccommended for a short stay and provided you do not have great expectations.

    Reviewed February 08, 2019

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    6.8
    Good
    Ian from United Kingdom
    Couple
    Twin Room
    Stayed 2 nights in October 2019

    Good”

    Bathroom very small no room between toilet and hand sink, breakfast not a lot of choice.

    Reviewed October 11, 2019

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    5.6
    Elaine from United Kingdom
    Solo traveler
    Single Room
    Stayed 1 night in December 2019

    Cheerless”

    Nearly £90 for such a tiny room seems very expensive to me. I guess one is paying for location which is incredibly handy for Paddington Station. My room was in the basement so wifi was poor and TV didn't receive at all. Neither the towel rail nor the radiator was working though an electric fire was available. No help was offered with my luggage though it was awkward getting down there. Next to breakfast room with incredibly thin walls. Was woken very early by staff arriving and preparing. Maybe the rest of the hotel is better but room 06 is over-priced.

    Reviewed December 17, 2019

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    5.6
    Christian from United States
    Couple
    Twin Room
    Stayed 3 nights in July 2019

    No A/C and tiny bathrooms no exaggeration ”

    Pros: 2 mins to and from Paddington station Comfortable beds Cons: No A/C Just a fan and open window to make the room cool AVOID 4th floor, with heavy luggage good luck with that. You need to climb up the stairs. Bathrooms are so tiny I’m 6’1”. For me to sit on toilet I needed to sit side ways and with the door open, so I can take care of business. Impossible to sit normal on toilet unless your 4’ no exaggeration

    Reviewed July 26, 2019

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    5.6
    Lemuel from Philippines
    Family with teens
    Double Room
    Stayed 5 nights in February 2020

    Above average”

    the only good thing about this hotel was near paddington station and the rest was disappointing considering that Best Western manages the said hotel.

    Reviewed March 01, 2020

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    3.6
    Wen from United Kingdom
    Couple
    Twin Room
    Stayed 1 night in June 2022

    Old hotel and not clean”

    please avoid if you want to have a pleasant stay

    Reviewed June 28, 2022

    See room deals

    2.8
    Paul from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in March 2022

    Acceptable”

    Room too small and hot... bathroom tiny ... shower little more then a trickle.. not enough couner space or shelf space in the bathroom. Not particularly clean o4 well presented building/room. Really can't think of a positive.

    Reviewed March 15, 2022

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    9.0
    Exceptional
    deborah from United States
    Solo traveler
    Twin Room
    Stayed 2 nights in September 2015

    Excellent Staff, Great Location, Clean too”

    The hotel staff was incredibly kind, friendly and helpful. Location was 2 blocks from Paddington tube. Hotel room was very clean.

    Enjoyed our stay very much. The hotel staff was incredibly kind, friendly and helpful. Location was 2 blocks from Paddington tube. Hotel room was very clean. Would come back to Queensway anytime !

    Reviewed September 27, 2015

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    8.4
    Excellent
    Gary from United States
    Solo traveler
    Single Room
    Stayed 1 night in June 2016

    It's perfect for a few nights”

    Nothing to write home about, but it's in a great location: just a short walk from Paddington Station and very close to Hyde Park. I was only staying here for a night. They gave me the top floor. Beautiful views of the trees and rooftops outside, but the lift only goes to the 3rd floor. I had no problems luggage my big suitcase up the super narrow staircase, but some people may find it difficult. The room itself is simple, has a small ensuite toilet with standing shower. Water pressure was strong with plenty of hot water. There's a small desk with a stool. Bed was old but comfortable. Wifi is free and was very strong from my room.

    Reviewed July 03, 2016

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    9.0
    Exceptional
    Joanne from United Kingdom
    Group
    Twin Room
    Stayed 1 night in July 2015

    Nice hotel, good location ”

    Location...... It's a couple of minutes walk from Paddington. The room was spacious (tiny bathroom but it was adequate)

    We stayed during the hottest weekend (4/5 July) and found the room very hot. Saying that it was no fault of the hotel and our stay was very pleasant. The man on reception was very pleasant and as our checkout was at 11 and the train home at 8 he let us leave 3 of our bags in the office till we needed to collect them. We didn't have breakfast so can't comment.

    Reviewed July 06, 2015

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    8.7
    Excellent
    Agnes from United States
    Couple
    Twin Room
    Stayed 1 night in September 2015

    Value for money”

    quiet, location, clean, lift

    I was pleasantly surprised.3-min walk to Paddington station. It was cheaper than another hotel I stayed in nearby so I didn't expect much. Yet, aside from being clean and quieter (no subway rumble), it was better furnished, more modern, had a lift, had thick towels. The room I stayed in even had aircon. The beds could use replacement, though because it was sinking in the middle. However, overall it was a pleasant stay. I will definitely stay here again next time I'm in London.

    Reviewed September 10, 2015

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    8.0
    Excellent
    Patrick from Ireland
    Solo traveler
    Single Room
    Stayed 2 nights in September 2012

    Clean, great location”

    Location, Cleanliness

    Thoroughly enjoyed staying in this hotel. Location is excellent Close to central line great for travelling as well as Paddington Station , Hyde Park, West End, Oxford St, Hotel is Clean and sufficient for all needs. breakfast very good in a spacious room. Reasonable rates

    Reviewed October 08, 2012

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    8.4
    Excellent
    Robert from Poland
    Couple
    Triple Room
    Stayed 1 night in December 2017

    Excellent”

    We had a triple room. Someone previously wrote that it is dirty and dark. This is not true now. The room has been renovated. It is clean and quite large for three adults. Unfortunately, breakfast is served only to 9.20 am :) Being in London only for the weekend, we did not think that we would have to wake up before 9 am. It's a pity that there is no information about it. Service is very nice, so I can only recommend this hotel.

    Reviewed December 13, 2017

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    9.2
    Exceptional
    Bilana from Australia
    Solo traveler
    Single Room
    Stayed 6 nights in April 2017

    nice hotel and friendly staff”

    Paddington station is next street, Hyde Park down the street, staff nice and helpful Breakfast is till 9.15, and you need to be quick and early to get croasan and eggs

    Reviewed April 28, 2017

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    8.0
    Excellent
    Wong from Hong Kong SAR, China
    Solo traveler
    Single Room
    Stayed 2 nights in October 2012

    Great location”

    Great location

    Great location, only few minutes walk to Paddington station. Nice staff. Allow early check-in, which is wonderful for arrive at 6am. Reasonable price. Typical small hotel in London. Free wifi only avaliable in lobby but no signal in room. Overall, happy to stay in this customer friendly hotel.

    Reviewed October 08, 2012

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    9.0
    Exceptional
    Robert from United States
    Couple
    Double Room
    Stayed 2 nights in May 2014

    Good location for sightseeing London.”

    Location, price of room for London hotel, and location again!

    The hotel was great as a "sleeping place" while sight seeing London. Breakfast was ok with toast, coffee, croissants, etc. Location was easy and close to Marble Arch/Oxford Street.

    Reviewed May 07, 2014

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    12345
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