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Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London
Radisson Blu Edwardian Mercer Street Hotel London

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9

Exceptional

3,028 reviews

3,028 reviews

See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Monmouth St

10 m

Koh Samui Fashion Boutique

20 m

Seven Dials

20 m

Space NK

30 m

Coco de Mer

30 m

Popular landmarks
National Gallery

540 m

The British Museum

600 m

London Eye

1.3 km

Big Ben

1.5 km

Buckingham Palace

1.7 km

Closest landmarks
Neal St

90 m

Grosvenor Prints

100 m

Sam Walker

110 m

Pout

110 m

Fopp

120 m

Radisson Blu Edwardian Mercer Street Hotel London

20 Mercer Street, West End Soho, London, United Kingdom, WC2H 9HD - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

220 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Inside city center

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.3 km

Rooms available at Radisson Blu Edwardian Mercer Street Hotel London

Excellent
Room comfort & quality

8.5

Corner Suite
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 queen bed
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Premium Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
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Superior
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Cosy Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Standard Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed
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Studio Suite
...
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    Executive Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 1 king bed
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    Economy Single Room with Shared Bathroom
    ...
    • Room size: 16 m²/172 ft²
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    Economy Single Room with No Window
    ...
    • Room size: 13 m²/140 ft²
    Enter dates to see prices
    Prestige Room
    ...
    • Room size: 23 m²/248 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Radisson Blu Edwardian Mercer Street Hotel London?

    Check-in is from 03:00 PM, and check-out is until 11:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Radisson Blu Edwardian Mercer Street Hotel London?

    For those who wish to drive their own cars, Radisson Blu Edwardian Mercer Street Hotel London has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Radisson Blu Edwardian Mercer Street Hotel London?

    Start your mornings right, with the continental and buffet breakfast options offered at Radisson Blu Edwardian Mercer Street Hotel London. Adults can enjoy breakfast offered with an additional charge of 26 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Radisson Blu Edwardian Mercer Street Hotel London?

    Radisson Blu Edwardian Mercer Street Hotel London features an on-site restaurant for your dining convenience.

    Can business events be hosted at Radisson Blu Edwardian Mercer Street Hotel London?

    On-site venues and convenient event services make Radisson Blu Edwardian Mercer Street Hotel London an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

    What is the smoking policy at Radisson Blu Edwardian Mercer Street Hotel London?

    Radisson Blu Edwardian Mercer Street Hotel London does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Radisson Blu Edwardian Mercer Street Hotel London?

    The closest train, metro, or bus station to Radisson Blu Edwardian Mercer Street Hotel London is Covent Garden Tube Station, 210 m away.

    What restaurants are nearby Radisson Blu Edwardian Mercer Street Hotel London?

    Restaurants including Centre Stage atre, The Crown - Seven Dials and The Escapologist are popular in Radisson Blu Edwardian Mercer Street Hotel London’s neighborhood which is known as West End Soho.

    What popular shopping places are close to Radisson Blu Edwardian Mercer Street Hotel London?

    Shopping options in Radisson Blu Edwardian Mercer Street Hotel London’s West End Soho neighborhood include Oxford Street, B1866 and Neal's Yard.

    What are popular attractions near Radisson Blu Edwardian Mercer Street Hotel London?

    Radisson Blu Edwardian Mercer Street Hotel London’s location in the West End Soho neighborhood makes it close to famous attractions including National Gallery, Covent Garden and Trafalgar Square.

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    Explore the neighborhood

    What people love about Radisson Blu Edwardian Mercer Street Hotel London

    • 8.8

      Excellent
      Staff 

      "Beautiful city centre hotel, great staff and comfy spotlessly clean room."

      Rosetta

      |

      October 25, 2021

    • 9.6

      Exceptional
      Staff 

      "With the best customer service and very helpful ! ! Will go back again ! Best location & staff"

      Pat

      |

      December 14, 2020

    • 10

      Exceptional

      "When we got to our room there was a personalised birthday card waiting for my wife which was a lovely touch."

      Richard

      |

      January 9, 2020

    Property ranking|Compared to 6,465 London properties
    See all rankings
    Location score
    9.6/10
    Service score
    9.3/10
    Cleanliness score
    9.4/10
    Room comfort score
    8.5/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Overall rating:

    9

    Exceptional
    3,028 reviews
    Cleanliness
    9.4
    Facilities
    8.4
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Very comfortable and ideally located for our night at the op...
    Jonathan from United Kingdom
    Couple
    More about Radisson Blu Edwardian Mercer Street Hotel London

    More about Radisson Blu Edwardian Mercer Street Hotel London

    Radisson Blu Edwardian Mercer Street Hotel London

    You'll love the exceptional convenience during your stay at Radisson Blu Edwardian Mercer Street Hotel London, located right in the heart of the city center, with an easy access to everything in London.
    The superior services and facilities offered at Radisson Blu Edwardian Mercer Street Hotel London will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of London can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage.
    Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Radisson Blu Edwardian Mercer Street Hotel London. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Guests are guaranteed a comfortable stay while at Radisson Blu Edwardian Mercer Street Hotel London. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and bottled water are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Radisson Blu Edwardian Mercer Street Hotel London, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Radisson Blu Edwardian Mercer Street Hotel London promises you a fun-packed holiday with a variety of activities and facilities. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    With its convenient location, the hotel offers easy access to all London has to offer. Spend a day and acquire some cultural knowledge at The British Museum located 600 m away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 3.6 km away, among the most sought-after photographs for anyone visiting London.


    Reasons to stay here

    Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.
    Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.
    This hotel's staff and services score higher than 99% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Housekeeping

    10 mentions

    Breakfast

    8 mentions

    Food & Dining

    1 mention

    Internet

    1 mention

    Languages spoken

    • English
    • Arabic
    • Chinese [Mandarin]
    • French
    • German
    • Greek
    • Italian
    • Japanese
    • Polish
    • Portuguese
    • Russian
    • Spanish

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [nearby]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Bathtub
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Continental
    • Halal
    • Italian
    • Vegetarian
    • Vegan
    • Full English/Irish
    • Gluten-free
    Restaurants on site

    Monmouth Kitchen

    • Cuisine: Italian, Peruvian
    • Menu: Buffet
    Location
    20 Mercer Street, West End Soho, London, United Kingdom, WC2H 9HD
    Exceptional
    Location

    9.6

    Airports

    • London City Airport (LCY)
      12.3 km 37 min drive
    • Heathrow Airport (LHR)
      23.2 km 52 min drive

    Public transportation

    • Covent Garden Tube Station
      220 m 3 min walk
    • Leicester Square Tube Station
      310 m 4 min walk

    Hospital or clinic

    • Clinica Fiore
      150 m

    Shopping

    • Camden Market
      3.3 km

    Convenience store

    • Tesco Express
      350 m 2 min drive

    Cash withdrawal

    • ATM
      170 m 3 min walk
    What's nearby

    Popular landmarks

    • National Gallery
      540 m
    • The British Museum
      600 m
    • London Eye
      1.3 km
    • Big Ben
      1.5 km
    • Buckingham Palace
      1.7 km
    • Madame Tussauds London
      2.2 km
    • Tower of London
      3.6 km
    • V&A - Victoria and Albert Museum
      3.7 km
    • Tower Bridge
      3.7 km
    • Natural History Museum
      3.9 km

    Nearby landmarks

    • Monmouth St
      10 m
    • Seven Dials
      20 m
    • Koh Samui Fashion Boutique
      20 m
    • Space NK
      30 m
    • Coco de Mer
      30 m
    • Monmouth Coffee Company
      40 m
    • B1866
      40 m
    • Neal's Yard
      60 m
    • Donmar Warehouse
      80 m
    • Mysteries
      80 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-15 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
    • The property requires a refundable security deposit upon check-in.
    • Pets are strictly prohibited at the property, with the exception of guide dogs.
    • Please contact the property directly about early check-in or late check-out requests. The special check-in requests are subject to availability and policies may vary by properties.
    • The minimum age of guests to check in is 18 years if unaccompanied by an adult.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until23:00

    Getting around

    • Travel time to airport (minutes)50

    Extras

    • Breakfast charge (unless included in room price)26 GBP

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 137
    • Room voltage220
    • Year property opened1904
    • Most recent renovation2016

    Parking

    • Daily parking fee44 GBP
    Property announcements

    All bedrooms feature premium skincare brand REN toiletries.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    Reviews of Radisson Blu Edwardian Mercer Street Hotel London from real guests

    Provided by verified guests of Agoda
    8.9
    /
    10
    Cleanliness9.4
    Facilities8.4
    Location9.6
    Room comfort and quality8.5
    Service9.3
    Value for money8.0
    High score for London
    Rating
    9+ Exceptional (63)
    8-9 Excellent (21)
    7-8 Very Good (21)
    6-7 Good (7)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (21)
    Jun - Aug (44)
    Sep - Nov (21)
    Dec - Feb (31)
    All guests (198)
    All room types
    All languages

    Show reviews that mention 

    Showing 117 verified guest comments
    12345
    10.0
    Exceptional
    Craig from United Kingdom
    Couple
    Cosy Double Room
    Stayed 1 night in July 2019

    From arrival to departure the staff could not have been more accommodating - outstanding service”

    The staff at the Radisson Blu Edwardian were incredible - I have stayed at Hotels all over the world but the staff at Mercer street were the very best. They did everything possible to make our stay a fantastic weekend and we will definitely look to come again. The concierge was outstanding and effortless in making arrangements on our behalf - the little things are the differentiators - like remembering our names when we entered and left the hotel and the occasion which we were celebrating for the weekend. It was these small points which made the difference between a nice stay and a great stay. I couldn’t have asked or expected for a nicer hotel or staff who reflected so well on Radisson Blu Edwardian - well done and thank you.

    Reviewed July 23, 2019

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    10.0
    Exceptional
    Yair from Israel
    Couple
    Cosy Double Room
    Stayed 5 nights in July 2019

    Best value and location”

    The hotel is a great hotel with decent prices. It is located in the best location you can think of between Soho and Covent Garden in a quiet street. The rooms are super clean and convenient and the staff is super nice. The concierge team is very knowledgeable and very helpful and nice. We would definitely return to this hotel in our next London trips. Highly recommended!

    Reviewed August 07, 2019

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    10.0
    Exceptional
    Geraldine from United Kingdom
    Couple
    Cosy Double Room
    Stayed 5 nights in August 2019

    Excellent hotel”

    Excellent hotel with friendly and very helpful staff. Paul Fraser, the Reception Manager was very welcoming and ensured that special arrangements to celebrate my partner's birthday were successfully put in place. Our bedroom was very comfortable and clean and had all the facilities we needed. I would highly recommend this hotel and will definitely use it on our next visit to London.

    Reviewed August 07, 2019

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    10.0
    Exceptional
    Patrick from United Kingdom
    Couple
    Promo Superior Room (BAR)
    Stayed 1 night in March 2019

    Great Hotel with excellent staff.”

    Couldn't get a better located hotel for London's Theatres and. Covent Garden just on doorstep. Efficient and friendly staff who made us very welcome. One of the most comfortable beds I've slept in. Great breakfast with amazing selection. Will definitely be returning on my next London trip.

    Reviewed March 03, 2019

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    10.0
    Exceptional
    Linda from United Kingdom
    Couple
    Cosy Double Room
    Stayed 1 night in December 2019

    A wonderful find. Wonderful staff. ”

    I found this hotel when I was organising a trip for three couples to visit a restaurant in Covent Garden. It’s in the perfect position to explore London. For shopping, show and great restaurants. This time we met other friends from Dublin. We all agree this is the place to return to. We had a standard cosy room, which is perfect for an overnight stay. Larger rooms are also available. Ed and his staff are extremely welcoming, efficient and professional. Breakfast is a good experience beyond usual expectations.

    Reviewed December 22, 2019

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    10.0
    Exceptional
    Barbara from United Kingdom
    Couple
    Cosy Double Room
    Stayed 1 night in July 2019

    Fabulous stay ”

    The staff at this hotel are truly exceptional, customer service at its best. nothing is too much trouble, they are professional, stylish and so helpful. they made our wedding anniversary stay just that little bit more special by upgrading us to a suite and giving us a tray of chocolates. wonderful. hotel centrally located at Seven Dials for all main London attractions and walking distance to leicester square, piccadilly, covent garden, etc highly recommended

    Reviewed August 31, 2019

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    10.0
    Exceptional
    Jonathan from United Kingdom
    Couple
    Cosy Double Room
    Stayed 1 night in November 2019

    Prechristmas break”

    Very comfortable and ideally located for our night at the opera. Staff were universally nice, helpful and obliging. We were upgraded to a lovely suite with every facility and literally could not have asked for more. Highly recommended.

    Reviewed November 29, 2019

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    10.0
    Exceptional
    Richard from United Kingdom
    Couple
    Cosy Double Room
    Stayed 2 nights in January 2020

    Special Birthday ”

    We had the most friendly welcome. We were asked about our trip to London and when they found out about my wife’s birthday we were given a room upgrade. When we got to our room there was a personalised birthday card waiting for my wife which was a lovely touch. We’ll be back!

    Reviewed January 09, 2020

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    10.0
    Exceptional
    Michael from United States
    Family with teens
    Superior
    Stayed 7 nights in June 2019

    Perfect hotel on all counts!”

    Great location with lots of restaurants and pubs nearby, walking distance to many sites and excellent tube access. Hotel is very nice with well-appointed rooms and excellent staff. Couldn’t have been better for our first family stay in London.

    Reviewed June 17, 2019

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    9.6
    Exceptional
    Peter from Malaysia
    Couple
    Cosy Double Room
    Stayed 2 nights in August 2019

    Lovely hotel”

    Really enjoyed staying here. Fantastic location. Perfect for anyone who wants to watch any shows on the West End or do some shopping. Rooms were super comfortable and quite roomy for what we were paying for. Exceptional service at reception. We arrived early and they were able to store our luggage while our room was being prepared which was very handy. Amenities were excellent and will definitely stay here again when we're next in London

    Reviewed September 05, 2019

    See room deals

    10.0
    Exceptional
    Rachelle
    Couple
    Cosy Double Room
    Stayed 2 nights in April 2019

    Excellent hotel”

    The hotel staff were super nice and helpful. Check-in took 3 minutes. The breakfast was generous and very tasty. The reem we were given at first had a wall slide so they directly changed it when we ask for a new one. I totally recommend it.

    Reviewed May 02, 2019

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    10.0
    Exceptional
    Kevin from United Kingdom
    Group
    Superior
    Stayed 1 night in October 2019

    Great hotel in a fantastic location ”

    Staff were excellent at check in. Very helpful and friendly. Room was great. Nice size and good amenities. Breakfast was fabulous with lots of choice. Would definitely go back.

    Reviewed October 23, 2019

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    10.0
    Exceptional
    ivan from Australia
    Couple
    Cosy Double Room
    Stayed 3 nights in December 2018

    excellent hotel in habdy position”

    Our prefered place to stay in London. Rooms adequate and sited in heart of theatre land close to Liecester Square tube. Really nice staff especiallylly consierge Ed.

    Reviewed January 05, 2019

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    9.6
    Exceptional
    Julia
    Couple
    Cosy Double Room
    Stayed 2 nights in October 2019

    Enjoyable stay for a second time!”

    We really enjoyed our stay at the Radisson on Mercer Street last weekend. Roberta on reception recognised me from my previous stay and was so lovely and welcoming. Our room was lovely (albeit very small) but I did only book a cosy room so this cannot be seen as a negative! The breakfast was fantastic - service & friendliness of the staff was second to none. This is my second time staying here and one of the main reasons was due to the location & how lovely and quiet the hotel is. My only critique would be the pillows could be a little firmer...but this is probably personal choice. I have every confidence next time we are back in London, we will book here!

    Reviewed October 31, 2019

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    9.6
    Exceptional
    Jenny from Australia
    Couple
    Standard Room
    Stayed 4 nights in July 2019

    Exceptional”

    This hotel was right in the centre of the theatre district of London and only a short walk to many of the iconic landmarks. The subway was only a few minutes walk away. The staff were friendly and very helpful. The room was quite small - but comfortable and clean. It was quite expensive but you are paying for its great location. I would definitely stay there again.

    Reviewed August 01, 2019

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    10.0
    Exceptional
    Elizabeth from United Kingdom
    Couple
    Superior
    Stayed 1 night in January 2019

    Fabulous ”

    Felt special from the moment we walked through the doors to moment we left. Perfect location, gorgeous rooms and facilities just wish we could have stayed longer!

    Reviewed January 26, 2019

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    9.6
    Exceptional
    Hoi from Hong Kong SAR, China
    Group
    Superior
    Stayed 4 nights in December 2019

    Lovely location”

    Nicely situated at the Seven Dials near 3 tube stations, Covent Garden, Leicester Square and Tottenham Court Road, depending which line you want to take. Christmas lights by Seven Dials might be one of the best at London so was lovely to see it every evening so easily. Room isn't the biggest but includes everything! Mind for the 2 steps by the lifts and on the corridors if you have heavy suitcases! Overall a top stay, lovely staff and was thankfully given a room at early checking in at 7am after arriving in the rain! Thanks everyone!!

    Reviewed December 30, 2019

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    9.2
    Exceptional
    David from United States
    Family with teens
    Superior
    Stayed 3 nights in November 2019

    Great Concierge!”

    The location was amazing! It was in the center of it all, walkable to many locations, or a short cab ride to the further destinations. Edward Parks was a fantastic concierge! He was helpful with reservations and recommendations of restaurants and sights, very clear with directions (which can be tricky when staying at the junction of so many streets!), and was personable and friendly at every meeting. A great friend to have on your trip! The only hotel drawbacks were the small bathroom and the lack of a view. As we were not spending much time in the room, it didn’t matter much. The beds were still clean and very comfortable. The hotel and staff were wonderful over all and I’d definitely return. .

    Reviewed November 11, 2019

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    10.0
    Exceptional
    SHIRLEY from Singapore
    Couple
    Cosy Double Room
    Stayed 4 nights in June 2019

    Wonderful staff from top to bottom Clean and nice hotel to stay.”

    Staff go to great lengths to help the hotel guests.

    Reviewed July 02, 2019

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    10.0
    Exceptional
    Toni from New Zealand
    Couple
    Cosy Double Room
    Stayed 4 nights in January 2020

    We will be back!”

    We loved this hotel and will definitely be back for it next stay in London! The service and location was excellent.

    Reviewed January 09, 2020

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