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Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh
Radisson Collection Hotel, Royal Mile Edinburgh

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9

Exceptional

249 reviews

249 reviews

Breakfast6
Housekeeping5
View3
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Lady Stairs House

60 m

Castlehill

60 m

Liquid Room

60 m

The Old Town Bookshop

60 m

Writers’ Museum

70 m

Popular landmarks
Royal Mile Street

130 m

The Real Mary King's Close

160 m

Edinburgh Old Town

180 m

Camera Obscura and World of Illusions

180 m

National Museum of Scotland

260 m

Closest landmarks
Kinross Cashmere

90 m

Demijohn - The Liquor Deli

90 m

Jolly Judge

90 m

Riddle's Court

100 m

Ness Clothing Ltd

100 m

Radisson Collection Hotel, Royal Mile Edinburgh

1 George IV Bridge, Edinburgh Old Town, Edinburgh, United Kingdom, EH1 1AD - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Edinburgh Old Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Edinburgh Castle. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

370 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "COVID-19 Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Spa

Swimming pool [indoor]

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Edinburgh every 14 minutes on Agoda.com
Value for money8.4
Distance to city center1 km
Location rating9.7
Nearest airportEdinburgh Airport (EDI)
Distance to airport10.5 km

Rooms available at Radisson Collection Hotel, Royal Mile Edinburgh

Exceptional
Room comfort & quality

9.4

Junior Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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Collection Premium Room - Skyline View
...
  • Room size: 29 m²/312 ft²
  • Courtyard view
  • 1 semi double bed
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COLLECTION Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Collection Superior Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
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Collection Premium Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Designer Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
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Family Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
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Deluxe With Breakfast
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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One-Bedroom Apartment
...
  • Room size: 44 m²/474 ft²
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Deluxe Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Radisson Collection Hotel, Royal Mile Edinburgh?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Radisson Collection Hotel, Royal Mile Edinburgh?

Radisson Collection Hotel, Royal Mile Edinburgh is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 25 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Radisson Collection Hotel, Royal Mile Edinburgh also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Radisson Collection Hotel, Royal Mile Edinburgh has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 35 GBP per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Edinburgh with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Radisson Collection Hotel, Royal Mile Edinburgh?

Start your mornings right, with the continental and buffet breakfast options offered at Radisson Collection Hotel, Royal Mile Edinburgh. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Radisson Collection Hotel, Royal Mile Edinburgh?

Radisson Collection Hotel, Royal Mile Edinburgh features an on-site restaurant for your dining convenience.

What is the smoking policy at Radisson Collection Hotel, Royal Mile Edinburgh?

Radisson Collection Hotel, Royal Mile Edinburgh does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Radisson Collection Hotel, Royal Mile Edinburgh?

Restaurants including The Three Sisters, The Last Drop and Makars Gourmet Mash Bar are popular in Radisson Collection Hotel, Royal Mile Edinburgh’s neighborhood which is known as Edinburgh Old Town.

What popular shopping places are close to Radisson Collection Hotel, Royal Mile Edinburgh?

Shopping options in Radisson Collection Hotel, Royal Mile Edinburgh’s Edinburgh Old Town neighborhood include The Old Town Bookshop, Demijohn - The Liquor Deli and Ness Clothing Ltd.

What are popular attractions near Radisson Collection Hotel, Royal Mile Edinburgh?

Radisson Collection Hotel, Royal Mile Edinburgh’s location in the Edinburgh Old Town neighborhood makes it close to famous attractions including Edinburgh Castle, National Museum of Scotland and The Real Mary King's Close.

What popular natural sightseeing spots are close to Radisson Collection Hotel, Royal Mile Edinburgh?

Radisson Collection Hotel, Royal Mile Edinburgh’s nearby natural sights include Royal Mile Street, Johnston Terrace Garden and Castle Rock located in the same Edinburgh Old Town area.

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Explore the neighborhood

What people love about Radisson Collection Hotel, Royal Mile Edinburgh

  • 8.4

    Excellent

    "Room was good."

    Derek

    |

    March 10, 2020

  • 7.6

    Very good
    Breakfast

    "Good breakfast, as you can also order cooked meal prepared by the chef."

    Kamil

    |

    January 6, 2020

  • 10

    Exceptional
    Staff 

    "Very nice room, friendly staff, lovely bath room and comfortable bed."

    Santi

    |

    December 21, 2019

Overall rating:

9

Exceptional
249 reviews
Cleanliness
9.3
Facilities
8.5
Location
9.7
Read all reviews >
What travelers say they love:
Very friendly staff, very clean.
Charlie from United Kingdom
Couple
More about Radisson Collection Hotel, Royal Mile Edinburgh

More about Radisson Collection Hotel, Royal Mile Edinburgh

Radisson Collection Hotel, Royal Mile Edinburgh

For travelers who want to take in the sights and sounds of Edinburgh, Radisson Collection Hotel, Royal Mile Edinburgh is the perfect choice. Its convenient location right in the city center allows you more time to see all that Edinburgh has to offer. Are you seeking the true Edinburgh? Experiencing the best of the city's culture is easy with a stay at Radisson Collection Hotel, Royal Mile Edinburgh, located merely 450 m from Edinburgh Castle.
All offerings provided by Radisson Collection Hotel, Royal Mile Edinburgh help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Edinburgh even more convenient.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Radisson Collection Hotel, Royal Mile Edinburgh. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Radisson Collection Hotel, Royal Mile Edinburgh. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Radisson Collection Hotel, Royal Mile Edinburgh are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Radisson Collection Hotel, Royal Mile Edinburgh. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Radisson Collection Hotel, Royal Mile Edinburgh. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's bowling alley.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Radisson Collection Hotel, Royal Mile Edinburgh. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Radisson Collection Hotel, Royal Mile Edinburgh. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's bowling alley.


Around the property

Be sure to visit some of the city's popular sights during your stay in Edinburgh. A great museum trip can be had at Royal Yacht Britannia located 3.8 km away, with local art that provides a sense of the region. Don't forget to stop by the most iconic landmark in the area, the famous Arthur's Seat just 1.9 km away.


Around the property

Be sure to visit some of the city's popular sights during your stay in Edinburgh. A great museum trip can be had at Royal Yacht Britannia located 3.8 km away, with local art that provides a sense of the region. Don't forget to stop by the most iconic landmark in the area, the famous Arthur's Seat just 1.9 km away.

Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

15 mentions

Housekeeping

7 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Bulgarian
  • Catalan
  • Danish
  • Finnish
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Video game console
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

Cucina

  • Cuisine: Italian, Scottish
  • Menu: Buffet
Location
1 George IV Bridge, Edinburgh Old Town, Edinburgh, United Kingdom, EH1 1AD
Exceptional
Location

9.7

Airports

  • Edinburgh Airport (EDI)
    10.5 km
  • Perth Airport (PSL)
    55.3 km

Public transportation

  • Edinburgh Train Station
    360 m
  • Haymarket Train Station
    1.6 km

Hospital or clinic

  • Bristo Square Pharmacy
    460 m

Shopping

  • Ocean Terminal
    3.6 km

Convenience store

  • Tesco Express
    440 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Royal Mile Street
    130 m
  • The Real Mary King's Close
    160 m
  • Edinburgh Old Town
    180 m
  • Camera Obscura and World of Illusions
    180 m
  • National Museum of Scotland
    260 m
  • Edinburgh Castle
    450 m
  • Calton Hill
    820 m
  • Palace of Holyroodhouse
    1.3 km
  • Arthur's Seat
    2.0 km
  • Royal Yacht Britannia
    3.8 km

Nearby landmarks

  • Lady Stairs House
    60 m
  • Castlehill
    60 m
  • Liquid Room
    60 m
  • The Old Town Bookshop
    60 m
  • Writers’ Museum
    70 m
  • Gladstone's Land
    70 m
  • Gladstones Land
    70 m
  • National Library of Scotland
    80 m
  • The Hub
    80 m
  • Central Library
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that parking is available for an additional fee of 35 GBP per 24 hours.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from04:00
  • Check-out until12:00

Getting around

  • Airport transfer fee25 GBP
  • Distance from city center1 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)16 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 136
  • Room voltage240
  • Year property opened2009
  • Most recent renovation2016

Parking

  • Daily parking fee35 GBP
Property announcements

COVID-19 Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Radisson Collection Hotel, Royal Mile Edinburgh from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.3
Facilities8.5
Location9.7
Room comfort and quality9.4
Service9.2
Value for money8.4
High score for Edinburgh
Rating
9+ Exceptional (85)
8-9 Excellent (37)
7-8 Very Good (17)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (48)
Jun - Aug (34)
Sep - Nov (27)
Dec - Feb (38)
All guests (249)
All room types
All languages

Show reviews that mention 

Showing 147 verified guest comments
12345
10.0
Exceptional
Santi from Indonesia
Family with young children
COLLECTION Room
Stayed 1 night in December 2019

Nice hotel by mistake agoda system!”

Agoda system now is very risky, i was looking on room price on the agoda app. But by mistake i press nezt button and immediately oom BOOKED and PAID. Waw thats crazy.. ussually, even i save cerd detail payment they still ask to fill 3 digit CC number, but now no more! And unfortunately that os no refund room. So we have to go there and stay there if not that will be wasted. Very nice room, friendly staff, lovely bath room and comfortable bed.

Reviewed December 22, 2019

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10.0
Exceptional
Leah from United States
Couple
COLLECTION Room
Stayed 2 nights in May 2019

Perfect Honeymoon Get Away”

My husband and I had to change our hotel last minute in Edinburgh, but the staff at the Radisson Collection were amazing & extremely accommodating. They took our bags and even put them in our room for us. The view over the royal mile was beautiful as well. The staff went above and beyond for us. The hotel was absolutely stunning and just a short walk from the castle and all the buses/trains. Its perfect for the touristy traveler. This was my first time out of the US and changing hotels last minute was scary, but I can not thank the staff and hotel enough for easing all my worries. I WILL be booking with them again!

Reviewed June 11, 2019

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10.0
Exceptional
Joe from Singapore
Group
COLLECTION Room
Stayed 1 night in April 2019

Exceptional Hotel!”

We got a free upgrade on one of the rooms and I have to say that the room we got was amazing! With an unblocked view of the sunrise, I have to say that this was one of my favorite views in Edinburgh. The beds were cosy and the service staff were very accommodating and friendly. The hotel is just a stone's throw away from some of the best restaurants and pubs such as the Devil's Advocate and The Outsider. Definitely recommend if you are a couple!

Reviewed April 22, 2019

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Dear Joe, Thank you for taking the time to review your recent stay and leave us some feedback. We are very pleased that you enjoyed your room with a skyline city view! I hope that you made the most and enjoyed a Nespresso coffee at sunrise, I shall ensure to pass on your lovely comments onto the team as well. We do hope to welcome you again to the Radisson Collection in the near future, for a romantic getaway or just a relaxing weekend! Kind regards, Laura B Guest Services

Responded May 08, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
10.0
Exceptional
Lisa from United States
Couple
Collection Premium Room
Stayed 2 nights in August 2019

Perfect location. Just a few minute walk to the tattoo and Edinburgh Castle. ”

Loved the Decor. Extremely clean and the staff was accommodating Bed was comfortable and sheets were crisp but soft

Reviewed August 27, 2019

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9.6
Exceptional
Richard from United States
Couple
Collection Superior Room
Stayed 4 nights in June 2019

Nice hotel with view”

nice hotel right on the royal mile. This is a good hotel to stay if you like good service with smiling staff on top of a nice and clean room with a view. but more expensive for better service and view.

Reviewed June 14, 2019

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9.2
Exceptional
Charlie from United Kingdom
Couple
COLLECTION Room
Stayed 2 nights in February 2019

Exceptional”

Very friendly staff, very clean. It would have been perfect had there not been a wedding reception on the floor below us blasting music until 1:30 in the morning. I wasn’t too bothered by this as I can sleep through pretty much anything but the Mrs can’t and she did nothing but bloody moan about it! Not ideal. I suppose it wouldn’t have been so bad had we been informed beforehand that this was happening. But still, I would stay here again however I’d have to request to not be on floor 1 above the function room...

Reviewed February 25, 2019

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Dear Charlie, Thank you for taking the time to review your recent stay, just as it happens 'Exceptional' is our favourite word here at the Radisson Collection. I am happy to hear that you have enjoyed most aspects of your stay and that you took notice of the standard of cleanliness our Housekeeping team maintains. Please accept my sincere apologies for the noise disturbance you have experienced, and please pass on my apologies to your wife as well. I do hope for the opportunity to redeem your opinion and upon your next stay we can assign you a lovely room in a quiet location. We do hope to welcome you again to the Radisson Collection in the near future, and if we can be of any further assistance please do not hesitate to get in touch. Kind regards, Laura B Guest Services

Responded May 08, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
9.2
Exceptional
Mei-June from Australia
Solo traveler
COLLECTION Room
Stayed 6 nights in June 2019

Centrally located, friendly service, comfortable and modern room”

The hotel is located centrally in old town and walking distance from the bus that runs from the airport to the town centre. The rooms are spacious, modern and clean. The staff are helpful and friendly. However, breakfast service is a little disorganised and slow, but the food is well prepared. I would still recommend staying at this hotel and would stay here again.

Reviewed July 01, 2019

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8.8
Excellent
Pimsiri from Thailand
Business traveler
COLLECTION Room
Stayed 1 night in January 2020

Nice Hotel, food and drink is easily to find”

The hotel is not far from the attraction, food and drink can find around the hotel. The train station was around 5 mins. The room is ok with full facilities except on the second night, I found a long hair on new towel. The process for check in was take long time to complete.

Reviewed January 19, 2020

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9.2
Exceptional
Jenny from United Kingdom
Couple
COLLECTION Room
Stayed 1 night in August 2019

Excellent hotel”

Clean hotel, helpful staff, great facilities and ideally situated to see Edinburgh

Reviewed August 19, 2019

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8.8
Excellent
Fredrik from Malaysia
Solo traveler
Collection Premium Room
Stayed 2 nights in June 2019

A couple of days in Edinburgh”

Great hotel at excellent location

Reviewed July 25, 2019

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8.8
Excellent
Neeraj from India
Couple
Stayed 4 nights in September 2019

On vacation”

Great property and very well located. The only slight blemish is the (breakfast) service as well as the buffet spread.

Reviewed September 23, 2019

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Dear Neeraj, Thank you so much for sharing your thoughts on your recent stay with us. I am pleased to read that you enjoyed some aspects of our hotel and service despite our breakfast and restaurant team falling short of your expectations. I have passed your comments on to our Restaurant Manager who will investigate and along with our management team come up with a plan to improve for the future. I sincerely hope it has not deterred you from returning to us in the future and if ever return please get in touch and I will personally look after your reservation. Kindest Regards Abbie Guest Service Executive

Responded October 24, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
8.4
Excellent
Derek from United Kingdom
Couple
COLLECTION Room
Stayed 1 night in March 2020

Excellent”

Room was good. Television not working properly in 3 different rooms, damage on roof from recent storms and still not fixed. Third room was so close to gym that I was woken at 06:30 by noise and vibration from someone in gym running on a treadmill, not a happy bunny !!!

Reviewed March 10, 2020

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8.4
Excellent
Eric from United Kingdom
Business traveler
COLLECTION Room
Stayed 1 night in April 2019

Excellent”

1 Location excellent with courteous and helpful staff 2 Disappointed there was not a hot breakfast buffet. 3 Well appointed rooms, but bedroom lighting very poor when trying to do work later in the evening, needs a bright light over the table.

Reviewed May 04, 2019

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Dear Eric, Thank you for taking the time to review your recent stay and leave us some feedback. We are very pleased that you enjoyed your time with us in Edinburgh, and felt comfortable in the room. In regards to the breakfast, we have this set up as a continental buffet and the hot food is cooked to order, as it is made from fresh. On you next visit please do not hesitate to ask your server for any hot items you might like, and we are also happy to provide an extra lamp or assign you a brighter room if made aware of your preference. We do hope to welcome you again to the Radisson Collection in the near future! Kind regards, Laura B Guest Services

Responded May 08, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
8.8
Excellent
Yixia from China
Couple
COLLECTION Room
Stayed 2 nights in August 2019

Excellent”

very good located, right at the heart of old town. recommend!

Reviewed September 16, 2019

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Dear Yixia, Thank you so much for your lovely review we are so pleased to read you enjoyed your time with us and we hope to welcome you again in the future. Kindest Regards, Abbie Guest Service Executive

Responded October 24, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
9.2
Exceptional
Pakin from United Kingdom
Group
COLLECTION Room
Stayed 1 night in October 2019

Exceptional”

Average is good

Reviewed October 23, 2019

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Dear Pakin, Thank you so much for taking the time to write to us and share your lovely feedback. We truly appreciate your thoughts and we are so pleased to read you enjoyed your time with us. We hope we can welcome you back in the future. Kindest Regards Abbie Guest Service Executive Radisson Collection Edinburgh

Responded October 24, 2019
Radisson Collection Hotel, Royal Mile Edinburgh
7.6
Very good
Kamil from Malaysia
Couple
COLLECTION Room
Stayed 2 nights in December 2019

Great location. A bit pricey, but I think, it correlates with it's good location”

Attended the 2020 Hogmanays celebration- close to the entrance to the street party. Good breakfast, as you can also order cooked meal prepared by the chef. Room - I quite like it as it is non carpeted but the wooden floor looks tired- need freshening with a good polish

Reviewed January 07, 2020

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6.8
Good
Tegan from Australia
Couple
Collection Superior Room
Stayed 6 nights in December 2018

Lovely hotel in great location”

We stayed over Xmas so some of the little things that weren't perfect could have been due to the time of year but the staff were very lovely & we received a small token from Radisson. We loved the location & the bed was very comfortable although I found the rooms very hot - even with aircon. The hot breakfast servings being quite small (I assume due to the continental breakfast options). There is no eggs & toast option on the menu but you can request it - though again I found my scramble didn't stretch to 2 pieces of toast. Room Service options were fine but without a snack/light meal option that wasn't a sandwich (nor did the minibar have anything substantial). The staff were very friendly although did not process our check-in correctly, only checking us in for 1 night instead of 6. This was fixed without any fuss but did result in 2 charges on our credit card for the 'bond'. (We were also not expecting to front 50 pounds per night for a prepaid room). Overall, we would stay again.

Reviewed January 13, 2019

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Dear Tegan, Thank you for taking the time to review your recent stay. I am delighted to see that you enjoyed your overall time with us in Edinburgh this Christmas. I am however slightly disappointed that we have not exceeded expectations in some aspects, I can assure you this is not the impression we like to give. We do have a Restaurant Manager on shift should you wish to discuss the portion size, we do welcome your feedback as we are always looking to improve. Please allow me to apologise for the issue at your check in, although we do have a company policy for a standard of £50 pre-authorisation for extras, in the event that you are staying for a longer number of nights than 5 our Duty Manager can agree to adjust the amount. We do hope to welcome you again to the Radisson Collection in the near future, and if we can be of any further assistance please do not hesitate to get in touch. Kind regards, Laura B Guest Services

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Radisson Collection Hotel, Royal Mile Edinburgh
7.2
Very good
Nigel from United Kingdom
Couple
COLLECTION Room
Stayed 2 nights in June 2019

Close to the castle.”

Had to pay £35/night to park. This should be informed before booking.

Reviewed June 15, 2019

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6.4
Good
Alysan-Lesley
Couple
COLLECTION Room
Stayed 1 night in April 2019

Not value for money. Nice enough but cleanliness wasn't the best in the room. ”

We also booked Cuccina resteraunt 5 days prior only to find it closed on arrival for our meal! Offered a seat at the bar but that wasn't suitable for our anniversary. Had to go looking for a table. Staff weren't too bothered!!! Nice enough but probably won't return which is sad.

Reviewed April 17, 2019

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6.0
REGGIE from Israel
Couple
Collection Premium Room - Skyline View
Stayed 1 night in August 2019

Not worth the money”

The staff at the reception were kind and friendly. During breakfast the waitress while leading us to the table, left us for about 4 minutes to talk with another lady, we found our places by ourselves, The plates of the food offered were a long time empty and some weren't filed at all as salami or fish. No bread or coffee served. Yogurt was missing about 10 minutes and so was coffee. Lots of people complained and got angry.

Reviewed August 13, 2019

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