Experience Luxury and Comfort at Rafayel Hotel & Spa in London
Indulge in a luxurious stay at Rafayel Hotel & Spa in London, United Kingdom, where you can enjoy an array of facilities that cater to your every need. The 5.0-star hotel offers 24-hour room service, a bar, laundry service, and a restaurant that serves delectable dishes. The hotel also features safety deposit boxes, a salon, valet parking, and a concierge service. The rooms are equipped with air conditioning, bathrobes, a daily newspaper, in-house movies, a hair dryer, and a mini bar. You can also enjoy satellite/cable TV and Wi-Fi in public areas. Relax and rejuvenate with a massage, take a dip in the indoor pool, or unwind in the hot tub, fitness center, sauna, steam room, or spa. The hotel also offers shuttle service, dry cleaning, a library, luggage storage, daily housekeeping, and breakfast buffet, including continental breakfast. Please note that car park charges are applied in the hotel.
Luxurious Room Types at Rafayel Hotel & Spa
Rafayel Hotel & Spa in London, United Kingdom offers a range of luxurious room types to suit every traveler's needs. From the spacious Deluxe room with 1 Double Bed and the Deluxe River View room with 1 Double Bed, both measuring 46 square meters, to the extravagant Emperor Suite with 1 King Bed, measuring 51 square meters, guests can indulge in ultimate comfort and relaxation. The hotel also offers the Standard room with 1 Double Bed, measuring 20 square meters, the Suite with 1 Double Bed, measuring 65 square meters, and the Superior room with 1 Queen Bed, measuring 33 square meters, each providing a unique and unforgettable experience.
Friendly staff, excellent catering, and comfortable rooms
The customer reviews for Rafayel Hotel & Spa in London, United Kingdom have been overwhelmingly positive. Guests have raved about the friendly and helpful staff, with many stating that they will definitely stay again on their next trip. The catering has been described as excellent, with guests loving the restaurant along the Thames. The rooms have also received high praise, with guests finding them comfortable, modern, and very clean. Overall, the hotel offers great value for money, and guests highly recommend it for its great views and welcoming atmosphere.
Experience Top-Notch Comfort and Impeccable Service at Rafayel Hotel & Spa
If you're looking for a luxurious stay in London, Rafayel Hotel & Spa is the perfect choice. With an overall rating of 7.7, this hotel has received high praise for its top-notch comfort and impeccable service. Guests have raved about the cleanliness of the rooms, which have received a rating of 8.6. The staff performance has also been highly rated, with an impressive score of 8.1. The hotel's facilities, including the spa, have received a rating of 7.5, and the comfort level of the rooms has been rated at 8.5. Although the hotel is rated 6.9 for location, guests have still enjoyed their stay due to the hotel's excellent amenities and service. If you're looking for a luxurious and comfortable stay in London, Rafayel Hotel & Spa is the perfect choice.
Fantastic place to stay”
I really liked the Rafayel. Great location, fantastic room and excellent value. The staff were grest and the hotel is very quirky and unique. I'd give them 6/5 if i could, many thanks guys!
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Birthday Celebration ”
Enjoyed the outdoor area celebrating my birthday with an excellent setting with riverside views. Catering was excellent and rooms very comfortable, modern and very clean
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FANTASTIC HOTEL AND STAFF”
I stayed at Rafayel Hotel and Spa with my partner and 2 children, it is a beautiful hotel with wonderful, helpful and friendly staff - nothing was too much trouble with our many requests. The room was amazing and the hotel is perfectly situated in Battersea to go to the Natural History Museum , Waterloo and many other locations/attractions. The hotel offers a shuttle service to Clapham Junction and is very informative on navigating round London. We loved it so much we stayed another night and will definitely go again. The food was delicious also, we had room service with the most divine steaks and had Eggs benedict for breakfast - all round it is a fabulous hotel in a fabulous location.
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The Best Birthday Surprise (Halal Food bonus)”
I booked Hotel Rafayel after reading some reviews, It is truly a 5* hotel. The location is prefect, the food was a major bonus as it is difficult to find hotel resturants which serve halal food. The staff were very attentive, I contacted them prior to arrival to inform its my husbands birthday and they made it so special for us. Complimentary mocktails, birthday dinning and the even a special birthday cake. You guys were amazing and keep it up.
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Emperor Suite... Wow!! Views and Whirlwind Spa Tub.. what more can you ask for”
I was looking for a room with a jacuzzi tub and Hotel Rafayel came up on my search list. I looked at the picture and it looked amazing. I booked it immeditely. When we arrived we were greeted by a very attentive and friendly staff memeber. I made a few requests upon arrival which needed a few minutes to sort out in our room. The receptionist showed us to the bar where we recieved comlimentary drinks while we waited for our room to be prepared. When we got in to our room, it looked like it did in the pciture. It was amazing and the view of the Thames was the icing on the cake. Will definitely be staying here again soon. Highly Reccommend
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Beautiful Hotel-great value”
i picked the rafayel from through agoda as it was a 5* hotel for a reasonable price. although it seems a bit out of the way in battersea, it's an excellent place to stay. there's no close tube station but clapham junction is very close by.. it's a beautifully designed hotel right on the south bank of the thames with lovely river views.the rooms are lovely and the mini bar is very reasonable considering the standard of the hotel. breakfast was good but possibly a little unimaginative for this level of hotel. i would definitely stay here again.
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Pleasant and very helpful staff at hand 24/7. ”
Wonderful! This was my 2nd stay in London and I would return to The Rafayel if I was to stay over again. How a hotel should be and exceptional compared to a previous hotel I stayed in. Friendly and helpful staff, great food, free shuttle service and beautiful clean rooms. I honestly haven't got a bad word to say about this place, would recommend to all!
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Beautiful hotel and wonderful staffs”
We had a wonderful stay at Hotel Rafayel. The staffs were very friendly and helpful. Location was great - near London but away from the craziness of the city center. We really enjoyed the terrace overlooking the Thames River especially during sunset!
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Five star”
Hotel Rafayel is beautiful. Set on the banks of the river Thames not far from Clapham Common...A bit far out from rail and tube stations but they have free shuttle service. Staff are generally really helpful , rooms are beautiful- spacious and well equipped. My only criticism would be that the reception staff are always very rude about the shuttle service. If they offer it it should be with good grace or don’t bother!! Shuttle drivers are lovely- extremely friendly and courteous. Ben one of the managers is outstanding. Would definitely recommend it and return to it.
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Fantastic hotel, poor location”
This is a fabulous hotel. Agoda had a great deal on it and my partner and I booked Thames Room (159 GBP hotel price, 127 GBP through Agoda) for 3 nights. Check in and check out were very fast. Staff was attentive, polite and discrete. Room size was perfect, all facilities working, breathtaking views for Thames and heliport. We saw helicopter landing 3 times during 3 days - it was audible but not disturbing at all. Bathroom was great - large, spacious, modern, well equipped, with bath and TV. TV in the room had a selection of all popular channels, along with paid movies and free internet (additional keyboard provided in the room). The internet speed was fantastic - approx. 30 Mbps download and 20 Mbps upload, so perfectly fine for work/streaming/playing. The bed was very large and extremely comfortable. The room had floor-to-ceiling windows on one wall for the views and all had light grey blinds, if someone wanted a bit of shading. There is a Thames walkway right next to the hotel, so perfect for an evening stroll. Not so good bits: guests in rooms close to the restaurant will hear any party going - on one night there was a pretty noisy one, so it is best to avoid these and ask for higher floors. Even though guests had 50% discount on meals (lunch and dinner only) in the restaurant, the prices were still steep, so we didn't use it. Location: Zone 2, so OK for Travelcards 1-2. However, the nearest railway station (Clapham Junction) was a good 10-15 minutes away on foot through not such a brilliant area. From Clapham it is 2 stops with Southwest Trains (very frequent) to Waterloo Station. The hotel offers free transport to Clapham Junction upon earlier request. Would we come back? Yes, definitely - with another good offer and room at a higher floor. It is as close you can get to a luxury at a reasonable price.
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Fantastic hotel, Spacious rooms, Courteous staff!”
Hotel Rafayel is an excellent option for very spacious and comfortable rooms, very good location on the River Thames Waterfront!! Although a little away from the town center, it is directly and easily accessible to Victoria Station!!! My stay was very confortable, excellent treatment by the courteous staff, in fact we thought we were pampered. A five star quality stay at the Hotel!!
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Our stay at the Rafayel”
We have stayed here once before and it is very comfortable and luxurious. Our room, although near the road, was very nice and the traffic did not affect us. There was an issue with the bathroom sink tap which was sort of hanging off and difficult to use, we did report this, but surely the cleaner should have noticed it when cleaning? This is a minor detail, but for 5 star should have been dealt with. There was also a large rose petal under the large sofa stool which was obviously left by a previous occupant - I noticed it when I was in bed. The cream sofa could also do with a little clean, particularly on the front at the bottom. Also, another minor issue was one of the light switches next to the bed was broken, but did not affect us, but the small round mirror in the bathroom again could do with a clean. All of these are minor issues, but I would definitely stay at the Rafayel again because it was so relaxing!
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Perfect hotel! Very friendly staff! Thank you!”
Next time being in London we will stay again in Rafayel hotel! Perfect location, 5* hotel with perfect service!
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great value for money, spacious, well equiped room”
We enjoyed our stay here very much. The hotel is not in a central London location, but we found it easy to get into town and it was a small price to pay for the standard and size of the rooms. If you spent the same rate in central London you would take a chance on the room....especially as hotels seem to promise one standard of room and then put you in the broom cupboard!
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Large room, free shuttle service and convenience.”
We loved staying at this hotel, large rooms with free shuttle service to nearest metro station came in handy and we used every day. Also the breakfast was great with a wide selection. I was also impressed with the Spa, pool and gym area. Overall a great hotel and I will definitely stay here again on the next trip to London.
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Best Hotel I’ve stayed in London so far!”
Great hotel, Stayed in the Deluxe and it was perfect, I’d probably want a bath instead of a shower next time. My partner & I really enjoyed our stay, I truly recommend the Rafayel.
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Nice hotel, lovely breakfast, but a few things could be improved.”
Kindly I was upgraded to a superior double but the room itself seemed like a “standard” size so I wonder how small a standard room is. The bathroom however was a generous size. Also you have to pay a £50 deposit on arrival which is refunded after departure but I would have preferred they keep card details rather than this as most hotels I have stayed at- even for longer periods of time did not require this. There is quite an abruptly worded poster in the lift and at the spa letting people know that absolute silence is expected when using the facilities (including the gym) and if this is expected to be adhered to else not be used. If I knew this I would have stayed somewhere else where users were free to have a conversation. This should be made clear on the description before booking. Other than this the staff were friendly and the hotel was very clean, breakfast excellent but it was the details expected of a 5* that I felt were lacking and disappointed me.
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Very good”
I booked the Rafayel as accommodation for a late theatre performance. It wasn’t as close as I would have liked but the price was reasonable. I had a nice room and bathroom although the tile grouting on the bathroom floor could do with attention it was badly deteriorated and in my view unhygienic as the maid could not possibly clean adequately. I also was disturbed by the fan noise which was stopped by reception but then I could hear another noise which I traced to a sealed unit in the cupboard. Light pollution from tv and controls were also disturbing. Noise from courtyard and heliport also a nuisance. However staff all friendly and helpful. The bed was comfortable and had nice bedding.And there is a useful free shuttle bus to the station. Enjoyed a nice meal in the restaurant but didn’t have breakfast as I was going out for lunch. Altogether as long as you are not noise and light intolerant as I am the hotel is very comfortable.
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Amazing and spacious rooms”
We loved this hotel. It's as good as any we've ever stayed in and at a price which, for London, was very reasonable. The opulence of the lobby may not be to everyone's taste but the rooms are huge, modern and luxurious without being over the top. Only wish we'd stayed more than one night
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Really nice modern hotel”
A really nice modern hotel, reasonably priced. . Really clean and good sized rooms. Restaurant food was really good and 50% off when your stay with the hotel. Has a spa which was included in the price and treatments have 50% off when staying. Would stay again and recommend
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