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Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center
Evergreen Smoky Mountain Lodge & Convention Center

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6.3

Good

9,754 reviews

9,754 reviews

See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Dixie Stampede LLC 420 m
Dolly Parton's Stampede Dinner Attraction 440 m
Dolly Parton’s Stampede 510 m
The Bear & Butterfly Trading Co 650 m
Food City 1.0 km
Gatlinburg Golf Course 1.1 km
Sugar Britches Sugar Scrubs n More 1.3 km
Jaws 1.3 km
Man Cave Metal 1.3 km
Ernest Tubb Record Shop 1.3 km

Evergreen Smoky Mountain Lodge & Convention Center

4010 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pigeon Forge City Center part of Pigeon Forge (TN), this property puts you close to attractions and interesting dining options. Hot tub, spa and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Daily housekeeping

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Breakfast [free]

Swimming pool [outdoor]

Hot tub

Contactless check-in/out

Spa

Your dates are popular among travelersUsers are booking a place in Pigeon Forge (TN) every 13 minutes on Agoda.com
Value for money5.6
Location rating7.5

Rooms available at Evergreen Smoky Mountain Lodge & Convention Center

Queen Room with Two Queen Beds - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
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Duplex 3 Beds Suite
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Two-Bedroom Suite - Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • 2 bathrooms
  • 2 queen beds & 1 sofa bed &...
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Superior King Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Superior Queen Room with Two Queen Beds - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Suite Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • 1 queen bed
Enter dates to see prices
Accessible 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Evergreen Smoky Mountain Lodge & Convention Center?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Evergreen Smoky Mountain Lodge & Convention Center?

For those who wish to drive their own cars, Evergreen Smoky Mountain Lodge & Convention Center has a car park available for guests. Parking is free for guests.

Is breakfast offered at Evergreen Smoky Mountain Lodge & Convention Center?

Start your mornings right, with the continental and buffet breakfast options offered at Evergreen Smoky Mountain Lodge & Convention Center.

What is the smoking policy at Evergreen Smoky Mountain Lodge & Convention Center?

Evergreen Smoky Mountain Lodge & Convention Center does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Evergreen Smoky Mountain Lodge & Convention Center?

Evergreen Smoky Mountain Lodge & Convention Center is located in Pigeon Forge City Center, famous for good restaurants such as Krispy Kreme Doughnuts, KFC and Smoky Mountain Pancake House.

What popular shopping places are close to Evergreen Smoky Mountain Lodge & Convention Center?

Evergreen Smoky Mountain Lodge & Convention Center is located in Pigeon Forge City Center area which features shopping places such as The Bear & Butterfly Trading Co, Sugar Britches Sugar Scrubs n More and Jaws.

What are popular attractions near Evergreen Smoky Mountain Lodge & Convention Center?

Evergreen Smoky Mountain Lodge & Convention Center is located in Pigeon Forge City Center area, which is famous for attractions such as Old Mill Square, Pigeon Forge Parkway and Dollywood.

What popular natural sightseeing spots are close to Evergreen Smoky Mountain Lodge & Convention Center?

Evergreen Smoky Mountain Lodge & Convention Center is located in the Pigeon Forge City Center area, which is famous for natural sightseeing destinations such as Koa Campground, Sugar Camp Knob and Smoky Mountain ziplines.

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Explore the neighborhood

What people love about Evergreen Smoky Mountain Lodge & Convention Center

  • 9.6

    Exceptional
    Cleanliness

    "We stayed in a remodeled room That was cleaned everyday and stocked with a fridge microwave and tv."

    Carlan

    |

    September 8, 2022

  • 8

    Very good
    Cleanliness

    "It’s a safe and clean place to stay in the heart of the Pigeon Forge."

    Ka

    |

    June 26, 2021

  • 7.6

    Very good
    Location

    "Nice location"

    Maurice

    |

    June 17, 2021

Property ranking|Compared to 727 Pigeon Forge (TN) properties
See all rankings
Value for money score
5.6/10
Location score
7.5/10
Cleanliness score
5.4/10
Room size
30 sqm.
Better than
98
%
of Pigeon Forge (TN) properties
Better than
98
%
of Pigeon Forge (TN) properties
Better than
98
%
of Pigeon Forge (TN) properties
Bigger than
98
%
of Pigeon Forge (TN) properties
Overall rating:

6.3

Good
9,754 reviews
Cleanliness
5.5
Facilities
5.0
Location
7.5
Read all reviews >
More about Evergreen Smoky Mountain Lodge & Convention Center

More about Evergreen Smoky Mountain Lodge & Convention Center

Evergreen Smoky Mountain Lodge & Convention Center

Evergreen Smoky Mountain Lodge & Convention Center provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Evergreen Smoky Mountain Lodge & Convention Center is furnished and equipped with handy amenities. Some rooms at Evergreen Smoky Mountain Lodge & Convention Center are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that bathroom amenities including toiletries are provided in some of the guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Evergreen Smoky Mountain Lodge & Convention Center.
Evergreen Smoky Mountain Lodge & Convention Center offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the hot tub and spa. Start your vacation off right with a dip in the pool.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Pigeon Forge (TN).

Amenities and facilities
Review score
Facilities

5

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Hot tub
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Breakfast [free]
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
Food and dining
Breakfast options
  • Continental
Location
4010 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863
Very good
Location

7.5

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-21 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 22 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

The property

  • Number of rooms 122

Reviews of Evergreen Smoky Mountain Lodge & Convention Center from real guests

Provided by verified guests of Agoda
5.9
/
10
Review score
Cleanliness5.5
Facilities5.0
Location7.5
Service5.9
Value for money5.6
High score for Pigeon Forge (TN)
Rating
9+ Exceptional (8)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (39)
Time of the year
Mar - May (15)
Jun - Aug (21)
Sep - Nov (19)
Dec - Feb (5)
All guests (98)

Show reviews that mention 

Showing 60 verified guest comments
123
9.6
Exceptional
Marlon from United States
Couple
Queen Room with Two Queen Beds - Non-Smoking
Stayed 3 nights in May 2019

Great choice!”

If you want a good place to stay for your money, with good breakfast, and awesome servers, this is the place.

Reviewed May 28, 2019

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10.0
Exceptional
Jason
Family with teens
Queen Room with Two Queen Beds - Non-Smoking
Stayed 3 nights in March 2019

Friendly”

The staff are nice and friendly

Reviewed March 18, 2019

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9.2
Exceptional
Josh from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 1 night in December 2020

Good for the price.”

We stayed here for a short trip, and we were quite pleased for the price! The only downside is that the WiFi didn’t work for us at all! Comfortable room though.

Reviewed December 30, 2020

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8.8
Excellent
Retha from United States
Family with teens
Queen Room with Two Queen Beds - Non-Smoking
Stayed 1 night in November 2020

Excellent”

I was nice place to stay. The tv wasn't able lto watch it. Room was clean. Got what we paid for

Reviewed December 17, 2020

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8.0
Excellent
Inna from United States
Family with teens
Two-Bedroom Suite - Non-Smoking
Stayed 3 nights in November 2020

great location”

Lovely hotel, we had a large 2 bedroom suite with fireplace and jacuzzi. Quiet and far from the noisy road. There are many entertainments, interesting museums and café-restaurants nearby. Gatlinburg is 15-20 minutes away. We will definitely return to this wonderful place! Negative point: there was no cleaning for 3 days, we took out the garbage ourselves in large bins, it was not difficult, but we wanted to clean the floor and fresh towels. The fireplace did not work, at our request it was quickly repaired. Poorly flushed the toilet and the water was loudly rustling in it.

Reviewed November 09, 2020

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8.0
Excellent
Ka from United States
Family with young children
Queen Room with Two Queen Beds - Non-Smoking
Stayed 3 nights in June 2021

Cheap and safe ”

It’s a safe and clean place to stay in the heart of the Pigeon Forge. Walking distance of many restaurants, stores , and entertainments. The faculty itself is old but did a good job to keep it clean. We received our daily trade out clean towels and supplies. Staffs are friendly. Pool is clean. Price is just right .

Reviewed June 26, 2021

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8.4
Excellent
Lori from United States
Family with young children
Queen Room with Two Queen Beds - Non-Smoking
Stayed 3 nights in June 2019

Excellent”

Slightly outdated by still good value and the staff was really nice. The pool is nice and we felt safe staying here. The breakfast was good but there was no meats included with the breakfast.

Reviewed July 01, 2019

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8.0
Excellent
Maigen from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in May 2021

Ok for the price!”

The guy that waited on us was a little on the rude and snappy side. The hot tub was barely warm, they said it was broke. The water pressure in the shower was horrible. It was like showering in an old camper. It took 15 minutes just to wash my hair bad. The floors were gross. My kids feet were black from walking on the bare floor. And they have no intentions on opening the continental breaks anytime soon... however, other hotels were running at full operation. But for the price we paid it wasn’t the worst place to stay. The beds were like sleeping on a cloud.

Reviewed June 02, 2021

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8.4
Excellent
Laura from United States
Couple
Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
Stayed 1 night in March 2022

good for the money”

It was old and could use some updates. But for the money I paid and I only stayed one night I would stay here again.

Reviewed March 07, 2022

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8.4
Excellent
Callie from United States
Family with young children
Queen Room with Two Queen Beds - Non-Smoking
Stayed 1 night in May 2021

TN”

It was just okay honestly, loud bathroom noise, smelled like smoke in the room, felt dusty and damp

Reviewed December 06, 2021

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8.0
Excellent
Donna from United States
Family with young children
Queen Room with Two Queen Beds - Non-Smoking
Stayed 2 nights in June 2020

Good”

Everything was great but the staff could have been a little more friendly at check in.

Reviewed June 13, 2020

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7.2
Very good
Erik from United States
Couple
Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
Stayed 1 night in January 2022

Not bad”

Overall it’s not a bad hotel. It could be a little cleaner. The floor in the room looked liked it needed to be vacuumed, and there was an old cigarette under one of the beds in a non-smoking room, but the bed was very clean, and so was the bathroom. It’s an older hotel but it’s good for the price.

Reviewed January 24, 2022

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6.4
Good
Suzette
Group
Queen Room with Two Queen Beds - Non-Smoking
Stayed 2 nights in March 2019

Great location”

It’s near the end of the strip in Pigeon Forge and not too far from the old mill and Dollywood. The beds were made when we got there but the room always not clean. The staff was really nice and any concerns we had were attended to right away. The cleanliness issue may have been related to the fact that they were having problems with their staff as we overheard as we were going into our room. There is also no option for just family as it was my sister and myself but n this trip as we were visiting friends and shopping.

Reviewed April 06, 2019

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7.2
Very good
Whitley from United States
Family with young children
Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
Stayed 3 nights in July 2022

Very good”

It was a decent place not to bad its ok if you just booking to sleep and go

Reviewed July 18, 2022

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7.6
Very good
Maurice from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in June 2021

Very good”

nice location

Reviewed June 17, 2021

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5.6
dennis from United States
Couple
1 King Bed Non-Smoking
Stayed 3 nights in October 2020

Big Let Down”

Pro’s: good internet, clean room, low price. Con’s: facilities run down, advertised breakfast but not even a continental was provided and reception staff unapologetic. Basically “here’s your key”and thats it. I reserved the room over a month out and noted that I was a disabled vet and needed a first floor if available. Our room was on the 3rd floor. But by all appearances there were many first floor units unoccupied. Regardless, a simple apology would have been appreciated. I don’t fault them as much as I fault myself. You get what you pay for and I didn’t pay a lot so I shouldn’t have been too disappointed. It’s sad because we stayed here a few years ago when it was Ramada and it was great, thats why we went back on our anniversary. My wife said “never again” and she is very easy to please.

Reviewed November 01, 2020

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5.2
Trishana from United States
Couple
Queen Room with Two Queen Beds - Non-Smoking
Stayed 1 night in February 2022

Above average”

The room was spacious and everything was clean the bed was comfortable but the staff wasn’t as great the 2 older women at the front desk where nice but the younger lady with braids and a darker completion wasn’t very professional and didn’t seem to have you customer service skills. The location was great and our 1 night sleep was peaceful over all it was about a 4 out of 5 for me.

Reviewed March 01, 2022

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4.8
Ryan from United States
Family with young children
Queen Room with Two Queen Beds - Non-Smoking
Stayed 3 nights in March 2019

Acceptable”

There is not enough parking. It’s not very handy cap accessible. Rooms were not cleaned very well. Found blood on a “clean towel”. Potholes in parking lot. Very dark. Allowed other guests to leave trash and alcohol in walkways. Candy was left on the floor. Three out of the five of us developed bits and rashes. They all slept in the same bed. The only good thing I can comment about this location is a staff member by the name of Thomas that worked at the front desk tried everything he could to make out stay more comfortable. Almost left and got another hotel.

Reviewed April 01, 2019

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4.8
Wendi from United States
Couple
Queen Room with Two Queen Beds - Non-Smoking
Stayed 1 night in April 2021

Disappointed for sure”

Check in started our experience off bad...the woman at the counter seemed bothered that we got in at 9 pm. After a very long drive, she thought it to be funny to give us the wrong room number, which I didn’t notice til I looked at the key card...not funny! We had no tv or internet and the front would never answer the phone, finally stopped at the desk on our 2nd day and asked about it, nice guy said he would fix it but still not fixed til 10pm so basically paid for amenities we didn’t have! Check out with same lady as check in, same opinion, she acts like we’re bothering her. Very poor service, crappy experience! Want my money back

Reviewed April 27, 2021

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5.2
Vivian from United States
Couple
2 Queen Beds Non-Smoking
Stayed 2 nights in April 2021

Above average”

Was suppose to have room with inroon hottub, that never happened. Not that great

Reviewed May 02, 2021

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123
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