RedDoorz @ Kilometer 1 Roxas City
kilometer 1 barangay lawaan, Roxas City, Lawaan, Roxas City (Capiz), Philippines, 5800 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lawaan part of Roxas City (Capiz), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Roxas Airport.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Smoking area
Security [24-hour]
Smoke-free property
Your dates are popular among travelersUsers are booking a place in Roxas City (Capiz) every 58 minutes on Agoda.com
Exceptional”
Hotel personnel are warm, friendly and accommodating. Will definitely stay here in my next Roxas City visit.
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"Dear LP, Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you again soon. More power."
STRESSFUL”
Actuall i arrived at the hotel which i choose at CLER GRAND HOTEL Roxas City by Redoorz,when i arrived at 8-9pm september 13 i approach the receptionist for my confirmed booked hotel by AGODA,the receptionist was unable to check me in at the hotel due some problem of my booking,she said that my booking reference was unable to review in the system,i feel to annoyed because i asking what would be happened to me now?.i book the hotel yesterday september 12 12am and yes its confirmed based on my email and i show it to her as proof,she said that the Redoorz wasn't informed me about the problem because they having a brown out at 6am september 14 saturday,.i said what the heck!..your hotel doesn't have a generator set..so i ask her if you can call the customer service of that Redoorz and ask what should be the best thing that they can do for my booking..im so tired at that night for a long travel from bacolod city for almost 7hours to travel plus the traffic..the customer service of the Redoorz cannot respond instantly as per the receptionist,.so due to very tired and scared coz i dont even know that place is..i have only booked only the location i know only is the hotel..then after 15 minutes the redoorz customer service respond and said they want me to change a hotel which affiliated to their business...since im really tired i have no choice then..its not convenient..!..i spend again a money for fair only to go to whey suggested hotel..they dont even said or call me as early that the hotel i choose first is not available and had a problem..i came to the hotel..the Merced Hotel,they choose me a room for a suite type..maybe they want me to not be so annoyed..well thank you for that..but i can afford it if i really want..only i need that night is a sleep and rest to a nice room type..
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"Dear Jicy Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience have made an unfavorable impression and hinders you to choose to come back with us. Please allow us to extend our sincere apologies for the inconvenience caused. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented. Once again, thank you for your feedback. We hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel."
Awesome”
Very nice facility with affordable prices. Very accomodating staff. Towels and blankets were too worn out and not so neat.
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"Dear Precy, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip."
Very good”
My agoda booking was confirmed from my email then when I called the hotel to re-confirm on our way, the lady said it’s not confirmed on their system... I have to pay the hotel on a higher price just for us to be accomodated.. it’s a hassle!
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"Dear NELZA Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "
Not Worth It”
The room smells filthy. Moist or something. The toilet isn't even cleaned. The tissue in the toilet was used and has yellow stains on it. The room is spacious though but the bed sheets and pillow case --- smelly and has mark stains on it. Filthy type of stains. There's a lot to stay in Roxas City, keep away from this hotel!
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Good”
affordable rates and within the city
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"Dear Shirley, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip."
Decent”
Excellent location, and great value for money. You get a decent place to stay for a very low price.
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"Dear Jan Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you and your organization again soon. More power."
Excellent!”
Great location! Large bed and friendly staff.
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"Dear Francis, Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you again soon. More power."
Acceptable”
The hotel is very old and the room we got looked like it's been a while since someone stayed there. There were cobwebs in the room. The towels have holes in them. Early check in is available but at Php 100/hour. Extra person is Php 300. Wouldn't recommend this to anyone.
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"Dear Lara, Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience have made an unfavorable impression and hindered you to stay with us again. Please allow us to extend our sincerest apologies for the inconvenience caused. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves that you are also certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented in the future. Once again, thank you for your feedback. We hope you will give us the opportunity to redeem ourselves by welcoming you back in our hotel."
Friendly Staff and very accomodating”
They are very considerate
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"Dear MA., Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you again soon. More power."
Above average”
there was a noise around 2.30-3:00 in the morning in the 2nd floor i think from the staff quarter.
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"Dear Joan, Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service."
Smelly comfort room”
Its very near robinson's mall which also have a terminal that can take you almost anywhere
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"Dear Isabelita, Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service."
Above average”
The location was good.
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"Dear Michael, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip."
doesn’t have any hot water for coffee / the party hall is very dirty after the event / ”
No extra effort to asdist the guest / they don’t even bother to help you carry your luggage / dies not even assist in looking for tricycle in the area
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"Dear Rowena, Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience have made an unfavorable impression and hindered you to stay with us again. Please allow us to extend our sincerest apologies for the inconvenience caused. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves that you are also certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented in the future. Once again, thank you for your feedback. We hope you will give us the opportunity to redeem ourselves by welcoming you back in our hotel."
Room is not clean. The drainage was clogged. ”
Strategic location
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"Dear Veanne, Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service."
가성비 좋음.”
근처에 작은 아울렛 같은게 위치해 있고, 그곳에 작은 슈퍼도 입점해 있어서 필요한걸 바로 사서 숙소에 들고 올수 있음. 가격이 너무 싸서 기대를 전혀 안했는데, 생각보다 방도 깨끗한 편이고, 위치도 좋고, 엘레베이터는 없었지만 2층이 전부인거 같아서 별 불편함은 없었음. 대체적으로 가격이 너무 저렴해서 가성비 따지면 만족할수 밖에 없음.
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"Dear Yoonmi, Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you again soon. More power."
Cheap room, rude staff”
Ok naman sana kase very cheap sya compared sa ibang hotels sa Roxas City. Kaso yung isa sa mga receptionists nila, hindi na nga marunong magcheck ng booking namen, hindi pa marunong magexplain nang maayos na pay at the hotel ang booking nila, which is very confusing sa part namen kase nag-ask ng cc details si Agoda for the booking. We were very tired dahil sa byahe from Caticlan and we arrived at 8pm, all we wanted was to lie down and rest. Pero ang tagal naresolve dahil paulit-ulit lang kame ng sinasabi kase di rin sya nakikinig sa paliwanag namin. 3pax pa ang nasa booking namin tapos nagiinsist sya na for 2pax lang ang room. Never going back here.
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"Dear Myrtle, Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience have made an unfavorable impression and hindered you to stay with us again. Please allow us to extend our sincerest apologies for the inconvenience caused. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves that you are also certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented in the future. Once again, thank you for your feedback. We hope you will give us the opportunity to redeem ourselves by welcoming you back in our hotel."