RedDoorz @ Vicente Street Espana Manila
870 Vicente Cruz St, Sampaloc, Manila, Sampaloc, Manila, Philippines, 1015 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sampaloc part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information."
Facilities
Free Wi-Fi in all rooms!
Contactless check-in/out
Security [24-hour]
Smoke-free property
Daily disinfection in common areas
First aid kit
Hand sanitizer
Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Worth it. If not for the noise.”
PROS: the location is accessible to the main highway with many restaurants and convenience stores nearby. The staff are friendly and accommodating. Rooms are clean. CONS: since it’s close to the main highway (España), the traffic and people are audibly loud. The staff were apologetic, (not really their fault) and were kind enough to transfer me to a quieter side of the building. There’s a scheduled water interruption in the evening, so showering beyond 6pm would not be possible. They have the option of letting you make use of a room with a separate water supply (tank), but I didn’t really need to dieting my stay. The staff would willingly help provide water should you need it though. It was a fair accommodation given the price. Over all, the only thing that put me off was the noise, once that was resolved, I had a wonderful stay. I don’t know what the reviews say about the staff, but they were 10/10. I would book it again, but would request a room in a quieter area.
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Accessible to public transpo.”
This place is accessible to public transpo and is close to establishments.
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okay”
i didn't expect the place was a small building. it's more of a pension house than hotel. but the place is good for a good night sleep.
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"Dear Jen Thank you for taking the time to share your experience. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that your feedback is encouraging as we strive to provide our guests with a memorable experience. Once again, thank you and we look forward to welcoming you back soon. "
No water beyond 6pm”
We didn't had the change to shower because there is no water beyond 6pm. Other things were great but the water shortage was really disappointing. We were only informed once we got their and had not received any compliments to redeem the disappointment.
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Very good”
Wifi is too weak. TV has only 1 channel and remote control isn’t functioning. Toilet paper isn’t new. It’s like a left over from prev customer. Water is also weak. No elevator.
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"Dear Erica Thank you for staying with us. We value your feedback as this allows us to identify what needs further improvement. Rest assured that this will be raised to all concerned departments and will be assessed for possible improvement. We hope to have the opportunity of providing you with a more comfortable stay."
Beep it up”
Rate is practically reasonable. Though the draw back happened that the information that there is water interruption is not stated on line. Guest will only find about it, after they have registered, posted their incidental deposit and have signed all other needed documents. The information about the water interruption is through another waiver indemnifying themselves ( the hotel management ) that the guest was informed and being offered alternative stating that : " if they need to go to the shower, one has to go up to the 4th floor to the common bath area. " , " That water supply will resume by 3am " and " there's a pail and dipper available in your room with water just in case you'll be needing one for toilet flushing. " . Not a good thing to begin with if comfort and convenience is what a hotel should offer.
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the location is not good”
the location is very bad for a hotel, since its along the highway so expect its too noisy that even the resting time too many jeep or car passes by and theres a schedule for water, no carpark. never coming back again to that place.
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Room was overbooked and had to sleep elsewhere. ”
Room was overbooked.
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"Dear Randie Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "
Worst of the worsts. ”
Pros: Near a lot of food establishments and very accessible going to different places. Cons: Rude staff, No water available in the bathroom (water interruption affected, yet the staff just told us when we arrived there. They dont even have water collected inside the bathroom.) the aircon is not cold, very small room, visitors are only allowed in the lobby yet they aren't allowed to speak too much. The guard is too nosy. (Always asks us where are we going and other personal stuff) I do not recommend this to anyone. Waste of money. Very stressful and rude staff. Very old building. Will definitely NOT come back here ever again.
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Worst Hotel Experience”
We decided to try Red Doorz for the second time trying to give this company a second chance. Our first stay was not so smooth as we have booked a room with them and when we checked in, they no longer manage the room. Had to check out the next day and got charged for the one night stay even though the red doorz representative said that they will just take it out from our original reservation. Moving on to the second booking that we made with them through Agoda. At the check in day, we were harassed by the employees as they wouldn’t allow us to check in with our kids since they said we had to pay for each guest after 2 for 500 Pesos. Paying the fees is not a problem, however the advertisement through Agoda clearly stated that children below 12 years old can stay for free. We were 8 in total, 4 kids below 12 and 4 adults. We rented out 2 rooms so that we could all stay in one hotel. I mentioned the advertisement through Agoda a couple of times, but Unfortunately the staff in that this advertisement is false and we had to follow the Hotel Policies. Please stop advertising Red Doorz on Agoda as they are not Friendly to clients. We will not book with them anymore. If I could give them negative 10 then I will definitely give them that. WORST HOTEL EXPERIENCE!!!
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"Dear maria Thank you very much for taking time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times. Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
Please stop advertising Red Doorz on Agoda as they are not Friendly to clients.WORST HOTEL EXPERIENC”
We decided to try Red Doorz for the 2nd time trying to give this company a 2nd chance. Our 1st stay was not so smooth as we have booked a room with them and when we checkd in, they no longer manage the room. Had to check out the nxt day and got charged for the one night stay even though the red doorz representative said that they will just take it out from our original resrvation.Moving on to the second booking that we made with them through Agoda. At the check in day, we were harassed by the employees as they wouldn’t allow us to check in with our kids since they said we had to pay for each guest after 2 for 500 Pesos. Paying the fees is not a problem, however the advertisement through Agoda clearly stated that children below 12 years old can stay for free. We were 8 in total, 4 kids below 12 and 4 adults. We rented out 2 rooms so that we could all stay in one hotel.I mentioned the advertisement through Agoda a couple of times, but the staff advertisement is false and we had to follow
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"Dear maria Thank you very much for taking time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times. Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
Poor Service”
Red Doorz Espana, poor service experience, unfriendly staff, I booked and paid the reservation online , but the unfortunately they were already fully booked without informing us properly. We waited too long for their assistance, but they failed. Very hassle and inconvenient for the guests.
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Simples bom custo beneficio”
Pros: barato, padrão red doorz de qualidade, cama confortavel. Cons: rua muito barulhenta, não tinha água no banheiro a tarde
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靠马路的房间”
住了两天没睡好觉，房间靠马路太吵了，睡着觉有吉普尼经过，百分百吓醒，
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