Find Resorts in Ha Long, Ha Long

Vin Pearl Ha Long Bay Resort exceeded my expectations! From the smooth check-in operation until the end, truly an amazing Birthday treat for myself! It gives me a truly paradise experience. I celebrated my 26th birthday on this resort and I could not ask for more. Heavenly sumptuous buffet breakfast, relaxing ambiance of spa, sauna and jacuzzi, 5-star swimming pool are...Vin Pearl Ha Long Bay Resort exceeded my expectations! From the smooth check-in operation until the end, truly an amazing Birthday treat for myself! It gives me a truly paradise experience. I celebrated my 26th birthday on this resort and I could not ask for more. Heavenly sumptuous buffet breakfast, relaxing ambiance of spa, sauna and jacuzzi, 5-star swimming pool area, vibrant gym facilities! Truly an amazing experience for me! And one thing, this experience make a memorable and unforgettable one. A nice birthday present from the resort. Delicious birthday cake. Thank you Ms. Huyen for your warmth hospitality. You are truly an asset of the company. Company should promote you soon.

The resort is big with indoor heated pool and outdoor pool. Suitable for family relaxing trip. The location is 10m drive from Sunworld Halong Park. Quiet and peaceful neighborhood. And there will be a beach open in front of the hotel in a few months. Some of the equipments in the fitness center is broken. However, the hotel staff needs a lot more training. When I came...The resort is big with indoor heated pool and outdoor pool. Suitable for family relaxing trip. The location is 10m drive from Sunworld Halong Park. Quiet and peaceful neighborhood. And there will be a beach open in front of the hotel in a few months. Some of the equipments in the fitness center is broken. However, the hotel staff needs a lot more training. When I came near the reception desk nobody even greeted us. All 3 receptionist at the front desk seems like they just started working here not long ago. The whole check in process was awkward and and no conversation was made. After check in, I have to ask for them to show me to my room. When I made the booking I clearly stated that it was my birthday and I want to arrange something special for this weekend trip. When I come to the hotel nobody even said happy birthday. And when I came to the pastry corner to buy some cake, I wanted some candles for the celebration. I heard the staff talked to each other that somebody has candles but they turn to me and said we dont have candle today sorry. I love the landscape and the facility in the hotel but I expect a lot more from the staff of a 5 star hotel. They are helpful but not friendly and they dont even smile back when I smile as them. This would have been a great resort if not for the staff.