OYO Ridgeway Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Greater London North part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye.
Highlights
Facilities
Pets allowed
Free Wi-Fi in all rooms!
Luggage storage
Bar
Wi-Fi in public areas
Daily housekeeping
Kitchen
Thin blanket”
Bed was thin and sheet and blanket too small.
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We are extremely sorry to know this, John! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Barbara
Not clean ”
The room (8) looks if had not been cleaned in years dirty carpets fluff under the bed and on the skirting boards. The curtains was off the runner. We where there for 3 days on the second day we had no hot water no water out of the tap. Carpets on the stairs going up to the room had holes in it (dangerous)it's very run down .
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Hi, David! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Barbara
Out dated, Refurbishment overdue”
The hotel is outdated, mould in shower cubicle, net curtain torn, toilet smelt and was not clean, cushion soiled, bedspread worn. Generally, the hotel is in need of a complete refurbishment. The staff were polite however I would never stay in this hotel again.
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Hi, Rose! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Barbara
Nice hotel and affodable”
Bonjour! Merci
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We are sorry the stay turned out to be an average one, Mohd! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Barbara
Overall a decent place”
I have stayed here a few times over the years when my family has visited me in Chingford or when I've come back to visit. I often choose this hotel because it's in the middle of Chingford and their prices are pretty decent. Most of the staff are very nice and welcoming, though there are a couple of them who are snappy and seem very uninterested. As one would expect the interior is outdated, which isn't really a huge issue. Though the showers and toilets are often tricky to use. There is no mini fridge in most of the rooms, which is an inconvenience. The cleaners start working around 7am and since the rooms are so close to each other it is difficult to avoid being woken up by them. There is a lot of talking among the employees at this hour, the vacuumer is loud, and a lot of doors get slammed shut. It's hard to get a sense of privacy when people seem to forget that their guests are sleeping. The hotel has someone on "call" during the night, so if you come back late you have to wait for them to open the main door for you, which is so awkward. Whenever you leave the hotel you're required to leave your key behind, which is also an inconvenience. It'd be a lot more comfortable being able to take the key with you, and also if the hotel didn't lock its doors overnight. Seeing how this is a small hotel with fairly old features, it is pretty clean. I've never experienced a dirty room of any sort. Most of the staff are very helpful.
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Apologies for the problems you had faced, Lone! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Barbara